Categories
Business voip

2009 ITSPA Awards – get yer entries in

The first Annual ITSPA Awards bash last year was a huge success, not least because Timico won the Best Unified Communications provider award!  The event was held in the House of Lords Members Dining Room and had a fantastic turnout. We ended up in a few bars around Westminster and succeeded in not losing the trophy. […]

Categories
Business ofcom voip

Meeting between ITSPA and Ofcom

Had a very interesting and constructive meeting with Chris Rowsell of Ofcom yesterday.  We covered 999 access for VoIP, the Ofcom Communications Market Review and Number Portability. A couple of posts will follow this morning.

Categories
Business voip

ITSPA Dinner

Extremely good dinner (booze-up) last night at Percento restaurant on Ludgate Hill in the City of London. The Internet Telephony Service Providers Assocition periodically holds dinners in town where the great and the good of the VoIP industry get together for a bit of networking. These dinners are astonishingly good value because everyone speaks frankly […]

Categories
Business voip

ITSPA Video Produced By Illume

Check this video short out.

Categories
Business ofcom UC voip

ITSPA Awards Photos

I mentioned that I would get some photos up once they came back from the developers and here they are. The biggest shock for me is to see how much weight I have put on this year – something to sort out in January!! I also note that I need a haircut. On the plus […]

Categories
Business UC voip

Timico Strikes Gold At ITSPA Awards

I’m thrilled to report that Timico won the Best Unified ITSP at the ITSPA Awards at the House of Commons last night. This was for an ITSP who is also an ISP. It’s an exciting finish to what has been a very exciting year for us and is the icing on the cake after the […]

Categories
Business events voip

ITSPA Awards

Off to the ITSPA Awards in The Houses of Parliament today. A good day out in store. This is the first such award bash for ITSPA and I understand there were 50 entries which must represent a fair percentage of ITSPs in the UK. Timico is sponsoring the “Best CPE” category which I believe highlights […]

Categories
Business UC voip

ITSPA Autumn Dinner

A very enjoyable evening was spent at a restaurant in Westminster last night as ITSPA held its Autumn dinner. Yours truly was asked to chair the after dinner debate of which, unfortunately, I can tell you nothing because it was held under Chatham House rules – what goes on tour stays on tour 🙂 . […]

Categories
Business events UC voip

The ITSPA AGM and Summer Reception

The annual ITSPA bash went ahead yesterday. Numbers were down a little, I suspect because of the encroachment of the holiday period. However once the formal proceedings were over we had a great set of panel debates and a talk from VoIPWatch blogger Andy Abramson.   I was down to moderate the Unified Communications panel. […]

Categories
Business events

ITSPA Summer Bash

 If you want to come to this event let me know or contact the Secretariat ITSPA SUMMER FORUM   Hosted by ITSPA Member BT   Wednesday 9th July 2008    BT Auditorium 81 Newgate Street London EC1A 7AJ (near St Paul’s Tube Station)   1pm – Registration & Refreshment   1.30pm-ITSPA AGM (members only)   […]

Categories
Business mobile connectivity phones voip

ITSPA Dinner and Mobile VoIP

Mobile VoIP discussed at ITSPA dinner ITSPA, the UK trade association of the internet telephony industry, held its Spring Dinner last night, attended by the great and the good of UK VoIP.  The event was held at the Worshipful Company of Information Technologists which must be one of the youngest Livery Companies in the City […]

Categories
Business business applications UC voip webrtc

How WebRTC will deliver contextual communication and AI in the contact centre

Contextual communication, AI and chatbots are on track to revolutionise the way we communicate, prompting experts to herald the dawn of a major communications revolution. What about the contact centre, and how does WebRTC underpin this shift towards improved customer engagement? More than just chatbots Most of us have already grown accustomed to talking more […]

Categories
Business webrtc

WebRTC coming of age

WebRTC coming of age Three years ago we hosted a WebRTC workshop and back then the promise was there to be seen but the reality seemed a long way off. Now we’re teaming up again with ITSPA to take a fresh look at WebRTC – where is it now and what real applications are out […]

Categories
Business webrtc

WebRTC Workshop – how ITSPs can use WebRTC to make money

WebRTC Workshop – how ITSPs can use WebRTC to make money Trefor.net has once again teamed up with ITSPA to provide you with relevant workshop content. The last time we looked at WebRTC was a good three years ago. At that time all most of us could say was “uhuh”. We saw functionality that we […]

Categories
Bad Stuff Business Legal ofcom Regs scams

Information, Connection and Signposting Services (ICSS) Update

ICSS update A little while ago I was approached by someone else that shares an interest in the subject of Information, Connection and Signposting Services (the so-called ICSS), about which I have previously written on Trefor.Net. As a brief reminder, someone will buy up all the Google Ad-words (or, I suppose, the Yahoo equivalent if […]

Categories
Business voip

Amusing LinkedIn congratulatory messages

Amusing LinkedIn congratulatory messages Started getting  load of LinkedIn congrats this week. I couldn’t understand why. It was happy anniversary in the job type stuff. I asked someone what it was for and turns out I’ve been on the ITSPA council for ten years. Actually that is wrong. ITSPA is now, in its current form, […]

Categories
End User Legal

Stay or Leave – the results of the trefor.net poll

EU Referendum Poll result At last tomorrow is the big day and I thought I’d share my own EU referendum poll result. Stay in the EU 170 51.8 % Leave the EU 158 48.2 % It’s very close. Quite gratifying in one respect as this would appear to match many bigger and no doubt more expensive polls […]

Categories
Business Legal security

House of Commons Culture, Media and Sport Select Committee report on Cyber Security

House of Commons Culture, Media and Sport Select Committee report on Cyber Security and all that jazz Email came through from ITSPA this morning regarding the House of Commons Culture, Media and Sport Select Committee report on  Cyber Security: Protection of Personal Data Online Contents In general, the report focused on the need for increased […]

Categories
End User security surveillance & privacy

I break my silence on the Snooper’s Charter

my latest observations on the snooper’s charter I have in the past been very vocal when it comes to the snooper’s charter. Especially when I was more active in the ISP industry. Having throttled back a bit I let others, the professionals, have their say and stuck to my own counsel. Just received a summary […]

Categories
charitable Coast to Coast travel

Coast to coast tracking and other Galaxy S7 Edge stuff

Coast to Coast tech update This coast to coast tech update involves my new phone. Am liking the Samsung Galaxy S7 Edge more and more especially as I discover more features. The double click on the home button when the screen is locked brings up the camera v quickly. This is very useful. The only issue […]

Categories
Business scams

Jonathan Rodwell on Telecoms and IT Security part two

SIP Trunk Plus CEO Jonathan Rodwell in Part two of his posts on Telecoms and IT Security Fraud week sponsored by Netaxis continues with part two of Jonathan Rodwell’s post on Telecoms and IT Security. In part one Jonathan discussed “Telecoms and IT security in the UK” together with “Technical best practice”. The second post […]

Categories
End User scams

Telecom Fraud – industry’s problem not the customer’s

Industry needs to take ownership of telecom fraud says VanillaIP CEO Dave Dadds The ongoing “quiet” debate about telecom fraud which for the Voice Carriers and Resellers in the UK typically shows itself in the form of “dial through fraud” is a continued ongoing discussion, but the truth is that it is everyone’s dirty secret. […]

Categories
Engineer voip

Nominet kills off ENUM project

Nominet ENUM is no more um This arrived in the email this morning from Nominet Head of Policy David Abrahams via ITSPA: “As you will be aware the Nominet ENUM project of 2007 was intended to provide a method for end-users to register ENUM domain names in the 4.4.e164.arpa zone. Nominet signed a contract with […]

Categories
Bad Stuff Business voip

Tickets now available for Exec Dinner with Danny Prieskel – Telecom Fraud Experiences

Danny Prieskel discusses Telecom Fraud at trefor.net Exec Dinner Fraud is a big problem for providers of telecommunications services, be they traditional voice or VoIP services. ITSPA runs workshops where we discuss the subject and has been very active in working with the Metropolitan Police where it comes to fraud response and anti-fraud measures. The […]

Categories
Business webrtc

WebRTC where is the money?

webrtc monetisation Carlos Aragon, Senior Solutions Marketing Manager at GENBAND, asks ‘how might UC vendors and service providers profit from WebRTC’? Carlos has extensive experience with both mobile and fixed-line UC services, Unified Communications as a Service and WebRTC. Today, he is intimately involved in GENBAND’s Hosted UC offers to both service providers and enterprises. […]

Categories
Business webrtc

WebRTC and client container technology – lower deployment costs without sacrificing functionality

WebRTC and client container technology – lower deployment costs without sacrificing functionality In the third of our WebRTC articles this week, Ralph Page, Strategic Solutions Director at GENBAND, looks at the emergence of client container technology. We’ve seen an explosion in Unified Communications solutions, each bringing their own ecosystem of apps to match a bevy […]

Categories
Business Cloud voip webrtc

The role of the reseller in a software world

  Telecoms resellers becoming obsolete? In the second of our WebRTC articles this week, Chris Barley asks ‘what might the comms reseller look like in a software world’? Chris has spent too many years in telecoms, starting out in business development in the early days at NTL, where he was responsible for satellite services and […]

Categories
Business webrtc

The Disruptive Potential of WebRTC to Communications Networks

WebRTC Disruptive Potential to Communications Networks This is the first of our WebRTC articles this week, Greg Zweig, Director of Solutions Marketing at GENBAND, introduces WebRTC and suggests that its solid engineering and developer-accessibility has the potential to disrupt how we communicate today. Some background on VoIP Until fifteen years ago communications networks were primarily […]

Categories
broadband Business

Ofcom Strategic Review and the separation of Openreach from BT

Ofcom Strategic Review – the boys don’t want to see a separate Openreach The Ofcom Strategic Review happens every 10 years, the last being in September 2005. This week Ofcom announced the consultation for its latest review with a wide range of subjects on the table around the general subject categories of investment and innovation, […]

Categories
Business net neutrality Regs

EC Single Telecoms Package position on roaming charges and Net Neutrality

European Commission plan to end roaming charges and establish net neutrality rules – EC Single Telecoms Package Hot in from the ITSPA (Internet Telephony Service Providers Association) secretariat is this commentary:  Late last night the European Commission, Council and Parliament concluded their final round of negotiations on the Single Telecoms Package. The key parts of this […]