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Business UC voip

Control

 

It is important to be in control of your lives. Technology can help. For example with my Unified Communications service I can dictate who can reach me and when they can reach me.

 

I can specify for example that during family mealtimes the phone always goes to voicemail. Moreover this voicemail message can be caller dependant. ie the message you leave for your wife can be different to the one heard by work colleagues.

 

The greeting could even inform the caller that you are having a meal and give them the option of leaving a message or pressing a button to continue with the call. Clearly, armed with the information that you are eating, the caller can in this case decide whether his call is important enough to disturb you.

 

I’m sure that there will also be times when you absolutely would not want to be disturbed and this too is an option on the same system. You are in control.

 

Sometimes though it is better to exercise the ultimate control and that is done by pressing the “off” button.

 

This is what I did yesterday when I took the kids to the Lincolnshire Show. This is the annual agricultural festival that is the highpoint of the social calendar in Lincolnshire. If you have never been you should try it.

 

The Lincolnshire Showground is blessed with a natural off button. In other words there is no mobile phone coverage worth shaking a stick (or a handset) at.

 

No calls. No emails. All this happened on the day following the night of a major network capacity upgrade. It might have been a nervous time. Engineers don’t like change because it introduces risk. The Network Operations team were in control. The upgrade was perfectly planned and perfectly executed.

 

Not that the Lincolnshire Show was devoid of technology. The picture below shows one of the earlier innovations to hit the county.

 tref with traction

This second picture is nothing to do with technology.

It’s about good beer. As long as you stay in control …

Trefor Davies

By Trefor Davies

Liver of life, father of four, CTO of trefor.net, writer, poet, philosopherontap.com

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