Business internet

Tiscali heavily criticised on BBC

Tiscali featured on the BBC’s Watchdog consumer programme tonight.  A number of unhappy people were heard venting their fury about the company’s service levels.  I suspect that if they focussed more on their most important asset, their customers, they wouldn’t also be in the news because of their financial woes.  It takes a huge amount of effort to win new customers.  Businesses neglect them at their peril.

This is one reason why businesses in particular need to make sure they have a business oriented, responsive,  service provider.  Tiscali is aimed at a low cost market.  At the end of the day you get what you pay for (or not as was the case on Watchdog!)

Trefor Davies

By Trefor Davies

Liver of life, father of four, CTO of, writer, poet,

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