End User engineering

"error 30"

I was doing some interviewing this afternoon and one candidate came up with “error 30” – a great Tech Support Ticketing error resolution code that is used at one company he had worked at.

Error 30 is down to the entity 30cms from the PC screen. Basically if you don’t understand you are probably part of the problem 🙂 . I thought it was good enough to write down. I got back to the NOC and related this to the team and got a few others thrown my way:

PEBKAC – Problem Exists Between Keyboard And Chair

PICNIC – Problem In Chair Not In Computer.

I’m obviously easily entertained!

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