Business UC voip

Timico Technology Group acquires Redwood Telecommunications < good stuff

Redwood Telecommunications - a great asset to the Timico Technology GroupI am pleased to announce that as of today we have Redwood Telecommunications as a new member of the Timico Technology Group.  London based Redwood is a highly professional  provider of communications solutions with particular expertise in Mitel and Avaya IP telephony systems.

This is is a highly strategic acquisition for both parties. It beefs up Timico’s capabilities in the VoIP systems space and gives us a base in London. Like it or not London is where a lot of the commercial action is in this world. Redwood also has a great list of customers that includes Jimmy Choo – my daughter will be after a discount !:).

Redwood, which will continue to be run by the same management team under MD Charlie Whelpton, will benefit from gaining access to the Timico network, system and data centre assets and skills.

This is a very exciting world to be working in but you have to be one of the players. There is no point in sitting on your hands and watching the world pass by.

It is interesting though that whilst we see a lot of hype surrounding new technologies & platforms aka the current frenzy over the Facebook IPO at the end of the day1 it is sticking to the basics that makes long term value and sense.

Warren Buffet, for example, invests mostly in areas of businesses that he sees value in rather than those that attract all the media interest. In our business, communications, we need the technology but most important is the investment in relationship with, and the attitude towards the customer. The customer is king. No customers = no business. Lots of happy customers = long term business value. Timico is in the value game.

Redwood’s philosophy fits very well with that of the rest of the group and I look forward to working with the team.

1 when all’s said and done etc 🙂

Trefor Davies

By Trefor Davies

Liver of life, father of four, CTO of, writer, poet,

3 replies on “Timico Technology Group acquires Redwood Telecommunications < good stuff”

Quote: “The customer is king. No customers = no business”.

Reminds me of the great writer on management, Peter Drucker, who always stated that the primary aim of a business was to obtain customers. Such a view is considered old-fashioned in the new age of profit maximisation and pursuit of ‘shareholder value’. Ask any class of first year business undergrads and they’ll tell you that the primary aim of a business is the pursuit of profit.

Wrong – IMHO 🙂 The primary aim of a business should be to satisfy customers. Profit is the reward for a job well done.

Hereby ends the armchair philosophy……

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