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Business social networking

Lead response time – salesforce.com

Salesforce.com sales team very responsive to new leads.

Sat on the sofa last night I was checking out the Salesforce.com social media integration tools. It was preferable to play marketing videos through headphones plugged into my Chromenbook than to listen to inane chatter on the Great British Bakeoff that Mrs Davies was avidly watching (sorry if you are a fan).

In order to access the videos, or to download an ebook on some subject or other I had to fill in a form telling Salesforce.com  who I was. I have often been known to enter email addresses such as [email protected] on such forms though I do tend to find that that one has already been taken. On this occasion I actually wanted to see the vids/download the ebook so I used my real address.

Blow me down if I haven’t just received a sales call from Salesforce.com. Now that is responsiveness to your online lead gathering tool. Impressive. Businesses should take note. Unfortunately for the guy from Salesforce.com I was “in a meeting”.

Trefor Davies

By Trefor Davies

Liver of life, father of four, CTO of trefor.net, writer, poet, philosopherontap.com

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