Apps ecommerce End User

Oyster refund yay?

Yay an Oyster card refund

I’m rich! No wait a minute…

Dear Huw Davies

Due to an operational issue, you are due a payment of £2.90. This is now ready for collection at Camden Town.

Payment correction details:
Reason: Payment correction because of an operational issue
Value: £2.90
Reference: 5272976
Collection location: Camden Town
Status: Ready for collection with Oyster card number 12345678910

To collect your payment, touch your Oyster card on a yellow reader at the location shown above when you start a journey.

Please keep your Oyster card number safe. You may need to quote it if you call TfL Customer Services(0343 222 1234).

The only problem with this refund is that I have to go to Camden Town to get it and guess how much that would cost me on the tube? Assuming I am already in Central London. I have probably been to Camden three times in the last five years.

I didn’t even know I had been overcharged. I guess some people do look at their Oyster card credit. I only need to know when it has nearly run out. Why can’t they just credit the card number?

Bit pathetic really innit?

I also have to announce a change in my train ticket collection policy. Having this year lost a couple of tickets and not been able to get replacements I’ve discovered a partial solution. If I opt for “print at home” then if I lose the ticket I can just reprint it.

Now the only problem is that the tickets this year have been lost on the hoof, whilst travelling and therefore nowhere near a printer. The ideal solution is eticketing but in the absence of this very obvious technology at least with print at home I can bring up a pdf (presumably) to show the ticket inspector I have something in the way of a right to be on the train.

That’s all for now folks – at the Euro-IX meeting in Berlin. I may write something up later but it is more likely to be about the social rather than any actual work content.

Auf wiedersehen (pet).

Trefor Davies

By Trefor Davies

Liver of life, father of four, CTO of, writer, poet,

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