End User internet UC

Weather what weather?

I love this weather.  I’m a big kid really. I want it to snow so much that I get stuck in the house and can’t make it into the office. This isn’t just me talking.  I bet that most people in the UK are saying it right now.  Some of them will be stuck at home and those poor unfortunates, like me, will actually have made it in and are busy making cups of tea, talking to customers, running the internet (delete as appropriate).

Staying at home of course doesn’t mean that the world of commerce has to grind to a halt. I was quite thrilled as I wandered around the Timico sales floor talking about colours (this is topical – if you don’t know I’m not telling you) when one of the team mentioned that they had had a customer cancel a visit on them but had replaced it with a Meet Me Now web conference session.  What’s more they had pretty much closed an MPLS network opportunity during the call.

2010 – memorable for the best winter in (some people’s) living memory and the expansion of the VoIP online web collaboration market.

PS if you call me you won’t know whether I am at home or in the office anyway – 16 x 7 x 330.  Stack those snowballs up ready!

Business Cloud internet UC

2010 is “Year of the Home Worker”

At Leicester Tigers’ Welford Road rugby ground on Thursday Timico launched “Meet Me Now”, a brand new Web Collaboration and video conferencing service with Presence and IM.

I missed it due to ITSPA prize awarding duties at the House of Commons. I also had to miss out on a long planned trip to watch the annual Oxford v Cambridge varsity match at Twickenham which was also on the same day. You might say that this was very poor diary management!

I’m told that all events went really well. I can vouch for the ITSPA one of course because I was there. Timico was a finalist in two categories (SMB and Enterprise).

Anyway this is not the point of this blog post. We have been reviewing the year at Timico HQ today. The business has grown. Considering the market conditions in 2009 and that the interim results of some of our competitors show shrinkage this has to be taken as extremely positive news.

Next year is I believe going to be another tough one for business. We ain’t though this recession yet. This means that customers are still going to be looking for cost savings and productivity improvements. More so probably.

In 2009 Timico very much saw a trend towards home/distributed working. This, for example, saw one hosted VoIP customer shut their office and set their six employees working from home. There was no disruption to their comms as a result – they were on hosted VoIP.

Clearly for 2010 a product that makes it easier for people to work from home makes a lot of sense. Enter “Meet Me Now”.

Meet Me Now is a multimedia Meet Me Voice Video and Web Collaboration service. It can be used in stand alone mode or for customers using the Timico VoIP For Business service it can also be integrated with your existing voice communications.

Our (home working) sales force has been playing with Meet Me Now for some months and using the service the channel team in particular can sit at home churning through 8 or 10 online Business Partner meetings in a day. It is hugely productive and in fact has encouraged a high number of channel partners to take up the product from day 1. They have already seen the power.

There’s also been a lot of talk about “The Cloud” in 2009. For ease of support reasons home worker solutions are largely going to be “cloudy” if that is the right adjective and certainly this is the case for Meet Me Now.

Quite exciting really. Semi sales pitch over.