Just had a pot of tea at the St Pancras Renaissance 5star hotel – as you do. It’s my home from home in St Pancras. When it came to paying their credit card machines weren’t working – internet was down. They had to resort to the old fashioned paper imprint machine. I think retailers pay more commission for manual transactions because they are more prone to fraud. Not ideal but at least they were able to take my payment I guess.
They need a 3G back up service for their credit car processing system. Would save a lot of hassle and probably pay for itself in reduced fees – have you seen the price of a cuppa there?
Last weekend I was turned away from the Shell Garage on Burton Road in Lincoln. They were only doing cash sales as guess what – their credit card system wasn’t working. They didn’t actually turn me away – I took that decision myself. Sometimes these decisions are easy.
Credit card swipe systems these days either use ISDN or broadband connectivity. Had the Shell garage had a 3G backup it would have saved them a lot of cash. I don’t know the sums but if for the sake of argument the average tankful was £80, 10 lanes and 5 minutes per fill-up then that works out at nearly ten grand an hour plus all the Cadbury Creme Egg sales that generate the real gross margin.
Watch this space.
PS I like Cadbury Creme Eggs – just sayin’
3 replies on “3G back up for retail credit card processing and Cadbury Creme Eggs”
To fill your tank with Creme Eggs would have cost £80? 🙂
My tank isn’t that big mate – my teeth would be wrecked before it got full anyway.
You’d be surprised how many retailers still use POTS (dialup) for their credit card processing. More common in the restaurant industry though.