Business UC voip

We are the champions :)

We are the champions. Yay. Last night Timico together with VoIP infrastructure partners Genband triumphed winning the Global Telecoms Business Award for Innovation. In the telecoms world this doesn’t come any better. Folk had flown in from all over the world although because everyone was in a penguin suit the only way you could tell was from their faces. Had everyone been wearing national costume it would have been interesting:)

The event took place at the Park Lane Hotel. If you’ve never been it’s worth a visit. Terrific venue, especially when you win. Champagne corks popped and a wonderful time was had by all.

Our award was for our Unified Communications Solution / mobility for business. This is our SIP service with Android and iPhone clients. If you haven’t tried it it is definitely worth a go. More details here.

The only downside to last night was that they didn’t give you time to do a speech. However because I can write what I like on this blog I thought I’d do it here instead:

It is a great honour to receive this Award on behalf of Timico in front of such a large and distinguished audience. I’m not going to say much but there are a few thank yous I do need to make. First of all thanks to all the staff at Timico. Couldn’t have done it without you and I’m just sorry that it isn’t practical  for everyone to be here up on the stage and to drink Genband’s champagne in this lovely art deco ballroom.

Then of course there are Genband themselves whose technology has made it all possible and who are great supporters of the Xmas bash every year (12th Dec 2013 – make a note in your diaries now). I’m really pleased to be here with David Hiscock the Genband VP for EMEA who is a very good guy.

Next up are mum and dad and my Aunty Mair who has been in hospital but is hopefully now on the full road to recovery. Thanks mum and dad for everything you have done for me. Looking for ward to seeing you in the summer.

I also promised the kids I’d give them a mention so hello to Tom, Hannah, Joe and John. Don’t stay up too late now and make sure you do your homework.

And finally I can’t come up on this stage without saving the biggest thank you of all to my wife Anne who has had to put up with me for 25 years come this August. This trophy is for you although I’m sorry we can’t keep it on the mantelpiece because it will have to go with all the other silverware in the display cabinet in reception in Newark.

None of it is really silver but I’m sure you know what I mean. It’s all high quality crystalware or perspex or some similar material that looks very nice when lit up on display. It is getting quite crammed mind but hey. We don’t want to stop winning awards do we?

I think that’s it. I’ve covered everyone. Oh no and thanks to Global Telecoms Business for being such a great publication and for putting on this wonderful evening. This award makes all the hard work and effort worthwhile.

So thanks again and hope to see you all next year.”

There we go. That would have been my speech. Short and sweet eh? The photo below is of me (on the right) with David Hiscock (left) was taken by Debbie Rowe of Global Telecoms Business. If you click on it you get another photo showing Debbie herself taking the photo of me and Dave.

Timico cha cha cha.

tref & dave hiscock

Archived Business

What’s in an award? Timico is 3x finalist in ISPAs

Earlier this year I spent an appreciable chunk of my life filling out awards entries. Three of them were for the ISPAs. Google it. These awards entries have pretty strict entry criteria and very fixed number of words that you are allowed to use. Not nearly enough space to adequately cover how great you are at what you do.

However you have to put yourself in the position of the judges, whoever they are. They don’t want to have to plough through several editions of War and Peace (Tolstoy) when they are giving of their time free and gratis. So it takes ages to condense War and Peace into 500 words or whatever the number was (war was waged, someone won).

Anyway the upshot is that of the three categories entered by Timico we made it to the shortlist for all three: Managed Service Innovation, Customer Service and VoIP, as I recall. Yay.

This is great news because we are up against a lot of other great companies with great services (what a great novel War and Peace was). Great.

Companies enter these awards because if you win it means you have bragging rights and can show off to customers and prospects and hopefully turn the prospects into new customers. I think you know what I’m talking about. So I’m reasonably chuffed to make it to all three shortlists.

Details here. Wish us luck on the 11th July. If you’re going come and say hello.


4g Business mobile connectivity Net

Global Telecoms Business Innovations Awards

ballroom at the Sheraton Park Lane Hotel for the Global Telecoms Business Innovation AwardsHad a great night at the Sheraton Park Lane Hotel. I was there as a guest of BT Wholesale for the annual Global Telecoms Business Innovations Awards. My hosts won an award for their work with mobile network operator Everything Everywhere in rolling out 4G infrastructure that allowed the sharing of backhaul connectivity. Basically you can now have multiple VLANs terminating at different nodes. In the Cornwall project the BT POP was in Bristol and EE in London (I might be wrong with the specifics here – lemonade has a funny way of playing tricks with my memory but you get the gist).

The video below is of Chet Patel, MD of Markets at BT Wholesale and David Salam of Everything Everywhere picking up the awards which I’m sure will find a treasured spot in their respective HQ receptions 🙂

It’s a serious power networking evening and well worth going if you get an invite. BT won another award with Genband, the company that  Timico partners with for our VoIP infrastructure.

My sincere thanks go to Dave Axam at BT for being such a welcoming host. I’ll be writing up the 4G aspects of the Cornwall project sometime soon. 4G was used to provide internet connectivity for some of the more inaccessible parts of the county.

28/9/13 update – comparison of O2, EE and Vodafone 4G networks in London

Business voip

it’s coming up to awards season – ITSPA

ITSPA Awards 4pm  21st March, Members Dining Room, House of CommonsThat time of year is here again. Internet Telephony Service Providers’ Association Awards time.

We have been fortunate over the years to win some good recognition with the ITSPA Awards – last year it was the Large Enterprise Category. Timico are finalists in that category again this year. It’s the only one we entered.

Most ITSPs in the UK are squarely in the SMB space. This is usually due to the fact that larger businesses are reluctant to look at what are effectively startups – the industry has only been a going concern in the UK for half a dozen years or so. We have been fortunate in that we have a wide portfolio of services that has facilitated good growth across a number of technology platforms.

For example a customer that initially just uses Timico for managed MPLS networks will then migrate to using our SIP and then mobile services. The Timico Technology Group is now big enough to be considered a key communications partner for FTSE100 businesses.

Anyway the awards are being held in the Members Dining Room of the House of Commons on Wednesday 21st March at 4pm. A great venue. Wish us luck 🙂

Archived Business Cloud

The 2011 Timico Network Operations Awards – what a great team

The Netops team assembles for pizza, champagne and the Annual Timico Network Operations Awards

Penny Wilkinson accepts overall champion award/holiday certificate for David Sears who is on holidayXabi Merino leader of the Timico data centre projectTimico Group Ops Director Calum Malcolm holds the sorting hat whilst CEO Chris Tombs draws the name for the overall winner of the Group Ops Employee of the YearMichael Goodinson - builder of the best NOC display in the businessKarl Dawson - runs a very tight project management shipIan Christian has built a top quality VM platformDi Davies -her attention to detail  made sure the whole Timico data centre project ran to scheduleGareth Bryan - a giant amongst engineers bends down to receive his award from CEO Chris TombsLaura Compton receives an award for great work doneHow do you thank a great team that has bust a gut for you all year to make your operation a success?

You have pizza and champagne for lunch at the Annual Timico Network Operations Awards.

This has been a special year because the team has had the new data centre project to contend with on top of having to deliver another record year of sales.

The data centre has been delivered on time and everyone is busing a gut to get the last few customer networks provisioned before the Christmas break, and as it happens our financial year end.

Hover your mouse over each photo to find out more about the person in it.  The prizes are being handed out by Timico CEO Chris Tombs.

Group Ops Director Calum Malcolm stays discretely in the background but this is his team and a special thanks must go to him from the business for making it all happen.

The overall winner of Engineer of the Year is David Sears whose prize was accepted on his behalf by Penny Wilkinson. David, or Biscuit as he is known internally, happens to be on holiday. His prize is, wait for it, a holiday – choice as I recall of Paris, Brussels, Rome or Scunthorpe (don’t knock it until you’ve tried it). Well done guys – it’s great to work with you 🙂

Business Cloud datacentre

A data centre’s progress – drinka pinta milka day

new data center for Timico in progress

It’s coming along as you can see if you click on the header image. It always amazes me what one bloke can do when he has a few tools to help him. I guess it is the same in farming. Along came the industrial revolution and everyone left the fields to be replaced by machines.

Today has been spent entering industry awards. I assume it is the same in the farming business (to continue with the theme).  “Why is your pint of milk better value than your competitors?” I suppose you can brush up your best cow and take her along and have something solid for the judges to evaluate:).

I have had to sit through some long hot tedious awards evenings, usually run by a magazine eager to reward its biggest advertisers. They can be useful to win though as we  have found out when we got Highly Commended in the Best ITSP (Large Enterprise Category) at this year’s ITSPA Awards. Independent Awards can be quite prestigious.

I’m not going to tell you which awards these were today in case we don’t win – you will have to wait 🙂 – and my advice to you is to “drinka pinta milka day”.  It will make you a winner.

I should think that by the time I put up the next photo of the new build the walls will be complete. Btw I have been asked if I can put up an artist’s impression of the new building but I’m sorry to say I don’t have one in electronic form. I will ask the builders if they have one.

Business events

ISPA council meeting, AGM and Awards do

Busy day tomorrow so I thought I’d get this post in today because I certainly won’t be writing anything during the ISPA Awards.

At 10am I have an ISPA council meeting, followed by the AGM at 12.15 and the annual ISPA Awards bash in the evening.  I haven’t been to this event before so I am looking forward to it, especially as Timico is a finalist in the “Best Business Customer Service” category.

I’ll let you know how we get on plus any publishable/non-incriminating  photos from the night.

It’s also  the Nominet AGM today so if I have any feedback from that I’ll let you know.