Categories
Business voip

Timico Shortlisted for Best ITSP (SME) and Best ITSP (Large Enterprise) for ITSPA Awards

ITSPA Awards

It doesn’t seem unreasonable to blow your own trumpet on occasion and I am please to say that this time I can use the full register of that particular instrument.  Timico has been shortlisted for best Internet Telephony Service Provider in both SME (Small and Medium sized Enterprise) and Large Enterprise categories at the annual ITSPA Awards.

This is very pleasing as it fairly reflects the evolving nature of our business. A large percentage of our customers, as business demographics might suggest, are indeed SMBs. SMBs have represented the heartland of the hosted VoIP industry during its formative years.

Large Enterprises have traditionally opted for big PABX solutions, quite possible hosted. As Timico has grown we have won more and more business from the Enterprise sector and have found that this is an area of the market very willing to embrace hosted VoIP but also to mix and match premises based PBX and hosted using SIP trunks as the unifying factor. 

The biggest influencing factors here have been a combination of the maturing technology and the reduced cost of bandwidth across Wide Area Networks.

The Awards are at the BT Tower next Monday evening and are usually a great opportunity to network. Good luck to all the other finalists 🙂

Categories
Engineer voip

VoIP MOS test results are at least as good as PSTN – it's official

The official ITSPA Awards test results make for very interesting reading. All entrants for the Best ITSP, consumer and SMB categories had their services independently tested by Epitiro.

There were 16 entrants for these two categories. On average Epitiro made 400 calls per company and then took over 50,000 technical measurements. Calls were all made over the same broadband connection.

All bar one company tested reached the ITU-T P.862 PESQ MOS Quality rating in excess of 4.0 thus meeting the ITU-T P.800 subjective rating of ‘Excellent’. The one that didn’t met the subjective rating of “Good”.

Consumer VoIP MOS downstream average = 4.3
Consumer VoIP MOS upstream average = 4.25

Business ITSP (SMEs) MOS downstream average = 4.25
Business ITSP (SMEs) MOS upstream average = 4.25

There is no real reason why there should be a difference between consumer and business downstream MOS.

Packet Loss was very minimal. Only three companies experienced any packet loss (minimal – 1.3% was the highest loss)

Call set up times were in general on a par to the PSTN standard of 2.5 seconds and better than mobiles.. The customer would experience no difference.

These are great results and are a serious independent endorsement of VoIP as a mainstream communications technology that can replace traditional PSTN services.

PS MOS = Mean Opinion Score and represents perceived quality of a telephone call.

Categories
Engineer voip

VoIP MOS test results are at least as good as PSTN – it’s official

The official ITSPA Awards test results make for very interesting reading. All entrants for the Best ITSP, consumer and SMB categories had their services independently tested by Epitiro.

There were 16 entrants for these two categories. On average Epitiro made 400 calls per company and then took over 50,000 technical measurements. Calls were all made over the same broadband connection.

All bar one company tested reached the ITU-T P.862 PESQ MOS Quality rating in excess of 4.0 thus meeting the ITU-T P.800 subjective rating of ‘Excellent’. The one that didn’t met the subjective rating of “Good”.

Consumer VoIP MOS downstream average = 4.3
Consumer VoIP MOS upstream average = 4.25

Business ITSP (SMEs) MOS downstream average = 4.25
Business ITSP (SMEs) MOS upstream average = 4.25

There is no real reason why there should be a difference between consumer and business downstream MOS.

Packet Loss was very minimal. Only three companies experienced any packet loss (minimal – 1.3% was the highest loss)

Call set up times were in general on a par to the PSTN standard of 2.5 seconds and better than mobiles.. The customer would experience no difference.

These are great results and are a serious independent endorsement of VoIP as a mainstream communications technology that can replace traditional PSTN services.

PS MOS = Mean Opinion Score and represents perceived quality of a telephone call.

Categories
Business voip

ITSPA Video Produced By Illume

Check this video short out.

Categories
Business ofcom UC voip

ITSPA Awards Photos

I mentioned that I would get some photos up once they came back from the developers and here they are. The biggest shock for me is to see how much weight I have put on this year – something to sort out in January!! I also note that I need a haircut.

On the plus side having reflected of the Awards Evening it was a highly successful event from ITSPA’s perspective. Not only was the turnout high but in his speech Ofcom Board Member, Stuart McIntosh, was most complimentary regarding the work that ITSPA has been doing. This is ITSPA growing up.

This is a time of fast moving changes in the industry and it is good to be a part of it.

Tref accepts the ITSPA Award

I accept the ITSPA Unified Award from Dave Axam of BT.

The acceptance speech; erudite, informed, witty yet tempered with the appropriate level of gratitude and humility.

Categories
Business UC voip

Timico Strikes Gold At ITSPA Awards

I’m thrilled to report that Timico won the Best Unified ITSP at the ITSPA Awards at the House of Commons last night. This was for an ITSP who is also an ISP. It’s an exciting finish to what has been a very exciting year for us and is the icing on the cake after the 4th place in the Sunday Times Techtrack.

The event was jointly hosted by MPs Ian Taylor and Derek Wyatt, Chair of the All Party Communications Group and took place in the salubrious surroundings of the Members Dining Room at the House of Commons.

Other winners were BT for the consumer award, Gradwell.com for the business ITSP, AQL for innovation, and Cisco for best hardware.

The Cisco win is also significant because Timico Group company KeConnect is Cisco’s partner of choice for SIP trunks and this provides a nice filip for the partnership going into the new year.

Finally the VoIP personality award was won by Eli Katz for his tireless service to the industry since founding ITSPA four years ago. This came as a total surprise to him as we had decided at the Council meeting not to have this category 🙂

Once I get hold of some photos I’ll do another post – I know how you are all dying to see them.

Categories
Business events voip

ITSPA Awards

Off to the ITSPA Awards in The Houses of Parliament today. A good day out in store. This is the first such award bash for ITSPA and I understand there were 50 entries which must represent a fair percentage of ITSPs in the UK.

Timico is sponsoring the “Best CPE” category which I believe highlights our partnership approach to this business. Working closely with suppliers means better support and fast access to new technologies.

No doubt I will report back after the event.