Business fun stuff ofcom

Smart SEO makes a difference – NewNet wholesale comms provider

Web presence makes a huge difference to your business these days. You need to be on the front page of Google search rankings or you ain’t on the web.

I’m not saying we are up there for every search term we would like – that’s work in progress. However NewNet, our wholesale business is very much getting it right.

Check out the two screenshots below. The first is the top of the page showing the results for the “wholesale comms provider” search term. NewNet comes top for both paid for and organic. The other organic results on that page are mostly BT and then Ofcom. The second just shows you the rest of the screen. Nice.

google rankings wholesale comms provider



Engineer internet Net

PCI compliant networks

Trefor DaviesPleased to tell you that as of today, Timico, NewNet and PowerNet have been listed on Visa Europe’s website as having a PCI (Payment Card Industry) compliant network.

Check it out here.

Our PCI compliance project began in mid-July and all paperwork and network scan was sent to Visa Europe on 14 November.  The team met pretty much every other week since July, sometimes for all day workshops, to tackle this project.  It’s a great credit to everyone that the project was completed in such a short space of time.  I’m sure they will all agree, it wasn’t easy.

The cross disciplinary team was lead by Leslie Young and comprised Nick Luckcuck, Ian Christian, Will Curtis, Faye Hemingway, Dean Bruce, Tom Grace, Jared Moore and Calum Malcolm.

Anyone out there needing a PCI compliant network should check us out. Press release with more spiel here.

I’ll do another post to cover the type of work we had to do to achieve compliance.

End User fun stuff

What’s love got to do with it?

outside the Visited Hampton Court today. It wasn’t originally on the agenda but we stayed at a pub last night called The Kings Arms – situated just outside the back gate to Ennery 8’th old gaff. He probably used to nip there for a swift one before each marriage – just for a bit of Dutch courage, know what I mean?

Anyway after an early breakfast we still had time before the Convergence Summit South opened for business so Fraser Anderson and I went for a stroll around the maze at Hampton Court. Around the outside of the maze – it was not yet open for business.

Moving on through the gardens we found that someone had left the door open to the bit you have to pay to get in to! 🙂 We thought nobody would really mind if we nipped in for a bit of a look around so we did – some photos below. It was easy to imagine having the run of the place with few people around other than the odd gardener doing his stuff. Of course in Ennery’s day there would have been hundreds of people milling around so we probably had the best of it.

Fraser Anderson takes photo of Hampton Court with a view to applying for planning permission to convert to 500 flats Hampton Court
NewNet Wholesale stand at Convergence Summit SouthYou may have noticed I cheekily slipped in a picture that has nothing to do with Hampton Court. It’s actually of the NewNet Wholesale stand at the Convergence Summit South exhibition. NewNet is a Timico Group company and is launching it’s brand new white label wholesale portal.

The longer term plan is for NewNet to be able to support all the Timico Group technologies and services through this portal giving channel partners a single point of contact for all connectivity sales. That’s the sales pitch over. They are a very genuine bunch of lads. If you are looking for a partner for your connectivity needs you should try them 🙂

Business Regs surveillance & privacy

Are you going to the #ISPAs? – I am

Short note to point out to those of you who may have missed it is that Timico is a finalist in two categories for the ISPAs (The Internet Service Providers’ Association Awards). We are in the Best Business Fixed ISP and Best Mobile Broadband categories. Sister company NewNet are also finalists in the Best Business Broadband and Best Dedicated Hosting categories. Nothing like a bit of friendly rivalry.

Our mobile broadband service is not simply a rebadge of one of the mobile operators. It’s a multi-tenant APN solution that allows small and medium sized businesses to have their own private mobile data  network hooked into their fixed MPLS network without the big up front costs that normally mean this is the domain of larger enterprises. No VPN overhead, no having to reconnect after going through mobile coverage blackspots. Very enterprising I think 🙂

There were 46 entrants out of the 200+ members of ISPA so to get two “finalist” badges is good going. If you are coming to the awards night at the Royal Lancaster Hotel on 7th July look me up and I will buy you a drink (limited places – get your booking in early :).

The ISPAs are genuinely independent awards – brown envelopes don’t work. They aren’t influenced by advertisers or sponsors and to be a finalist is a good independent endorsement of your service.

That’s it.


Business internet

Timico Group is six times finalist for ISPA Awards – wahey

Today two Timico group companies have obtained a total of six nominations in the ISPA awards. Timico is finalist in both the Best Business Fixed Broadband and Best Internet Telephony categories. NewNet is finalist for Best Business Fixed Broadband, Best Consumer Fixed Broadband, Best Dedicated Hosting and Best Shared Hosting.

6 years ago Timico was founded with the ambition to become the first choice Communications Provider for business in the UK. Lofty ambitions and hopefully this endorsement shows that we are heading in the right direction.

The awards are in London on the 8th July. See you there. I’m the guy in the dinner suit.

Business internet

NewNet Net Ops Meet Timico Net Ops

Great day out meeting the Network Operation team at NewNet HQ in Fareham. In making this acquisition Timico will look to maximise the benefits to both businesses and just as importantly, to their customers.

This is the first of many get-togethers planned with the NewNet team to extract these benefits. Today we just discussed each others’ networks and looked at potential quick wins in terms of improvements and cost savings.

I’ll post separately on progress with these improvements as they happen. In fact I’m planning on making this a diary of this process so that readers can effectively watch it happening from the comfort of their browsers.

It should be interesting for people to see what goes on “under the bonnet (hood)” of an ISP.

The photo is of the NewNet network operations team with some of the Timico crowd at the meeting in Fareham today.

Photo of the NewNet and Timico Network Operations teams at the NewNet HQ in Fareham

Business internet

Timico buys NewNet

I don’t generally use this blog as a vehicle to promote my employer, Timico. On this occasion though we have hit the news with the acquisition of Fareham based ISP NewNet.

“Uhuh” do I hear you say? Well there are a few points worth making.

Firstly there is an ongoing consolidation happening in the maturing ISP industry. We are seeing it at the top level, most recently with Carphone Warehouse’s purchase of Tiscali, and also in what might be termed as the Tier2 level in which Timico now operates.

Many companies in the mid size space have already been gobbled up by the biggies on their way to building market share:, bulldog, pipex et al spring to mind.

A void has to some extent appeared in the market for provision of quality ISP services to UK businesses. Many of those who used to do it are now part of big corporations where low cost is the most important issue, not customer service. Some have stayed independent, Zen being the obvious name that springs to mind, but their number is dwindling.

The challenge for ISPs addressing the business market is how to be able to sustain the necessary investment in infrastructure (eg MPLS, 10GigE, storage/cloud) and also to maintain the high levels of support demanded by a business customer whose internet connection has become mission critical.

Most ISPs in the UK today are still small operators whose idea of 24×7 operation is to give out the mobile number of the owner to a customer, or simply not to offer the service. This is neither scalable nor in the main satisfactory.

The Timico acquisition of NewNet makes great sense all round. Both companies have the same customer focussed culture, focussing on high levels of service. NewNet considerably extends the Timico capability in terms of co-location and hosting. Timico brings to NewNet a range of fixed line and mobile services and the combined entity is very much greater than sum of the parts.

All exciting stuff and more, I’m sure, anon.