Just been on my periodic stroll round the business. You know how it goes. Checking up on everyone. Making sure backs are bent, brows sweaty and I can hear the scratching of quill pens telling me they are all scribbling away working hard.

We give some of the staff telephones and computers because some of our customers expect it. These staff are then able to relate to what the customer is talking about and you never know, maybe get the deal. The business needs to move on.

Being serious about it one of the areas that has been a real success and seen real growth of late is in VoIP for small businesses.