Business internet piracy Regs surveillance & privacy

BT support call highlights extent of Digital Economy Act problem #deact #debill

A friend of mine works in Tech Support for BT.  He gets a lot of consumer support calls for broadband. This brief transcript is of one of his calls recently:

Customer: I can’t get my wireless to work
Tech Support: Is your wireless light on the hub holding colour or not?
Customer:I don’t know it’s next door
Tech Support: Oh right could you go back home and check?
Customer: Oh no sorry its my neighbours hub and they are at work
Tech Support: Oh so do they know you use their internet connection?
Customer: No he told me his password once when he was drunk
Tech Support: Do you know that is illegal (long pause). Phone goes dead.

Lets hope that the “customer” hasn’t been using his neighbour’s broadband for unlawfully downloading copyrighted material. Who needs enemies eh?…

DEAct DEBill