A friend of mine works in Tech Support for BT. He gets a lot of consumer support calls for broadband. This brief transcript is of one of his calls recently:
Customer: I can’t get my wireless to work
Tech Support: Is your wireless light on the hub holding colour or not?
Customer:I don’t know it’s next door
Tech Support: Oh right could you go back home and check?
Customer: Oh no sorry its my neighbours hub and they are at work
Tech Support: Oh so do they know you use their internet connection?
Customer: No he told me his password once when he was drunk
Tech Support: Do you know that is illegal (long pause). Phone goes dead.
Lets hope that the “customer” hasn’t been using his neighbour’s broadband for unlawfully downloading copyrighted material. Who needs enemies eh?…