Plusnet music on hold = “Don’t you want me baby”

By: Trefor Davies | Tuesday, 21 October, 2014

Plusnet music on hold = “Don’t you want me baby” In the big consumer ISP world I would think people expect to have to listen to music on hold whilst waiting for their ISP support line to answer.  Usually...

End Userphones

A week with Oneplus One CyanogenMod in the UK

By: Trefor Davies | Monday, 20 October, 2014

After I got my Samsung Galaxy S4 back from the menders, again, the screen was fixed but the microphone seems to have been totally jiggered. At least broken enough to not be able to rely on it for phone calls. A little research and the Oneplus One CyanogenMod jumped out of the web page at me. I was thinking...

fun stuff pissup in a brewery video

By: Trefor Davies | Saturday, 11 October, 2014

The pissup in a brewery video is released simultaneously in all global markets. It’s been months in the making. Each week I get thousands of emails asking me when it is due to be released.  Now the wait is over. I am pleased to be able to announce, for your delight and delectation, the pissup in a...


SBCs – Maintaining Your Network’s VoIP Security

By: Simon Horton | Friday, 10 October, 2014

Session Border Controllers (SBCs) can greatly enhance VoIP security, all but eliminating toll fraud while also maintaining voice connectivity. welcomes VoIP Week contributor Simon Horton, the Director of Sales, EU for Sangoma. The term SBC (short for Session Border Controller) is liberally used in the VoIP industry today, but from my travels around the telecom channel it’s clear that there...

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By: Paul Hayes | Thursday, 9 October, 2014

Those who build or sell VoIP systems need to begin coping with BYOD, because soon enough it will inevitably be on your system’s spec sheet. welcomes VoIP Week contributor Paul Hayes, ProVu Communications Ltd.’s Product Development Director Whether you’re a developer of IP PBX or a provider of hosted VoIP telephony services, you need to be doing something about...

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VoIP Security and Your IP Phone

By: David Kirsopp | Thursday, 9 October, 2014

Concerns about massive growth of telephone tapping incidents has led to a growing demand for IP telephone handsets that provide VoIP security. welcomes VoIP Week contributor David Kirsopp, Technical Director snom UK Ltd An IP-PBX can be reached from potentially anywhere in the world, and your communications network is vulnerable if not properly secured. As such, making sure you enhance security through...

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VoIP Hardware: Giving a British Icon a 21st Century Makeover

By: Mark Williams | Wednesday, 8 October, 2014

Repurposing a 20th Century British classic for the new millennium. is pleased to welcome “VoIP Week” contributor Mark Williams, Director of Sales at Obihai Technology. The GPO746 is loved by many – it’s hard to ignore the classic look and high quality construction of the original — but with most of us now using VoIP it is often left...

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Why are the Major Telcos Afraid of encrypted voip?

By: Peter Cox | Wednesday, 8 October, 2014

A significant disconnect exists between the reality of today’s IP communications and the security concerns and needs of the customer (read encrypted voip). welcomes VoIP Week guest contributor Peter Cox, UM Labs Ltd. Founder and CEO. One of UM Labs’ long-standing customers is using our product to provide encrypted VoIP connections from remote users (mostly home workers) and...


Emergency Calls and VoIP

By: Peter Farmer | Tuesday, 7 October, 2014

Emergency Calls and VoIP have always been a contentious issue, but the need for ever increasingly innovative and cheaper ways of communicating means the tensions are getting worse than ever. Despite what many of you may think, Regulatory Affairs is fun. Bear with me for a second. This isn’t quite like a train spotter defending a book of carriage numbers...


VoIP, the bible and own brand chips!

By: Simon Woodhead | Tuesday, 7 October, 2014

Cheap voip? Get what you pay for says Simon Woodhead. It has been many years since I had to persuade someone that you got what you paid for with VoIP and that cheap voip routes were not the same as quality voip routes into bona fide networks, even though the transport may be the same. That cost obsessed underbelly...

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Why the Desktop VoIP Telephone isn’t Going Away

By: Jeff Rodman | Tuesday, 7 October, 2014

Major leaps in technology allow business phones — the desktop VoIP telephone — to serve a rapidly growing range of needs. welcomes “VoIP Week” contributor Jeff Rodman, Polycom‘s Chief Technology Evangelist. Since co-founding the company in 1990 Jeff has been instrumental in the realization of Polycom’s iconic products for voice, video, network communications, and other media. The death...


Small business VoIP setup.

By: Trefor Davies | Monday, 6 October, 2014

In which looks at a small business VoIP setup. Last week I took delivery of a new IP phone. Twas a Yealink T46G. I’ve been using my SGS4 with a skype client to make outbound calls to the pstn.   The droid has got an intermittent problem with the audio and whilst I’m waiting for my new Oneplus One...

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VoIP Fraud — Technological Conventionality Achieved

By: Colin Duffy | Monday, 6 October, 2014

VoIP has reached the mainstream. We know because the fraudsters are coming after us. welcomes VoIP Week guest contributor Colin Duffy, CEO of Voipfone and ITSPA Council member. VoIP merges two of the largest industries in the world: Telecommunications ($5.0 trillion) and the Internet ($4.2 trillion). It is big business. Estimates of VoIP market size vary, though they...

broadbandEnd User

BROADBANDRating soft launch – feedback welcomed

By: Trefor Davies | Wednesday, 1 October, 2014

The BROADBANDRating soft launch happens today folks. Today is the BROADBANDRating soft launch. BROADBANDRating is a new property that seeks to help consumers with their choice of broadband provider. Rather than being  site that just compares broadband deals we want to help people decide which ISP to go for. This is actually quite a difficult task after all there...


WHD local London invite to LONAP members and prospects

By: Trefor Davies | Tuesday, 30 September, 2014

LONAP members and prospective members are invited to a LONAP lunch at WHD local London in the Strand on Friday 10th October. This is a rescheduling of one I wrote earlier. Following on from LONAP director Will Hargrave’s  talk at last year’s WHD local London I am heading there myself (fwiw) on Friday October 10th to do a talk entitled...


A week with the iPhone 6 Plus

By: Dan Lane | Tuesday, 30 September, 2014

After a week with the iPhone 6 Plus Dan Lane endorses the bigger screen after using it instead of his laptop on a day out in London. After a week with the iPhone 6 Plus Tref asked me to write up my experience with the behemoth, but I’m not going to do that. There are hundreds of reviews out...

Businessvoipvoip hardware voip security workshop sponsors announced as Yealink

By: Trefor Davies | Monday, 29 September, 2014

Yealink announced as voip security workshop sponsors at Sandown Park on 8th October Further to last week’s announcement, IP phone vendor Yealink have come on board as ITSPA/ VoIP security workshop sponsors. The workshop being held during Convergence Summit South at Sandown Park on 8th October. This is quite apt as Yealink are one of the first IP phone...


TalkTalk Fibre to the premises

By: Trefor Davies | Friday, 26 September, 2014

TalkTalk Fibre To The Premises (FTTP) rollout in York announced I’ve been doing a bit of background work on UK broadband service provision, the output of which will appear in the fullness of time, in due course (etc etc). Yesterday the Twittersphere threw out the news that TalkTalk fibre to the premises was being rolled out in York. Digging into...

Bad StuffbroadbandEnd User

Broadband sentiment analysis

By: Trefor Davies | Tuesday, 23 September, 2014

Broadband sentiment analysis used to examine broadband providers When you browse an ISP website looking at the packages they have on offer it is really difficult to decide how to choose. By and large they are all very similar. Some may offer different TV bundles and you occasionally see the occasional high street store voucher thrown in as an incentive...


Announcing ITSPA VoIP security workshop sponsored by Yealink

By: Trefor Davies | Wednesday, 17 September, 2014 is teaming up with ITSPA, the Internet Telephony Service Providers’ Association, to produce a twice yearly VoIP security workshop. The first one is during the Convergence Summit South show at Sandown Park on October 8th, Read on to find out more. Announcing the ITSPA/ VoIP security workshop Telecom Fraud – Part 1 – A Case Study for the Channel...

broken gearEnd UserMobile

Broken S4 screen and Oneplus One availability

By: Trefor Davies | Wednesday, 17 September, 2014

Broken S4 screen once again in insurance claim and Oneplus One availability is somewhat of a disappointment. Broken S4 screen once again. It’s either my second or third breakage since getting the phone. I get it repaired under the insurance that comes with my bank account. Fifty quid. The last time it went I decided that if it happened...


ECIX free 20Gbps Netflix bandwith Frankfurt

By: Trefor Davies | Tuesday, 16 September, 2014

ECIX free 20Gbps Netflix bandwith Frankfurt. More news from Deutchland as Netflix announce a deal with Frankfurt based commercial internet exchange ECIX. ECIX free 20Gbps Netflix bandwith Frankfurt. I posted quite recently that ECIX had won the right to host Netflix traffic in Frankfurt. This was a surprise as DE-CIX, one of the largest internet exchanges in the world...


Business case for IPv6 #UKNOF29

By: Trefor Davies | Thursday, 11 September, 2014

Participants at UKNOF29 in Belfast were unconvinced that there was a business case for IPv6 It’s over three years since the UK networking industry got together to celebrate the end of the internet as we knew it. The “Move over IPv4, Bring on IPv6″ party in the London Transport Museum in Covent Garden had almost 400 people sign...


UKNOF29 live day 2

By: Trefor Davies | Tuesday, 9 September, 2014

UKNOF29 live day 2 – as it happens straight to your connected device wherever you are. Welcome back to a beautiful late summer’s day in Belfast. Or is it early autumn? Anyway it’s a nice one and we have another great day in prospect. UKNOF live day 2 action is again brought to you from inside the Presbyterian Assembly...


UKNOF29 live blogging

By: Trefor Davies | Monday, 8 September, 2014

UKNOF29 live blogging from Belfast – stay tuned for live updates as they happen – the best snippets brought to your desktop from inside the room UKNOF29 is co-located with The Internet Society ION conference at the Assembly Buildings in Belfast. follow the conference on Twitter at #UKNOF29 or #IONConf and watch the live webcast over at . Alternatively...


A Virtual Tech Gadgets Smorgasbord!

By: Kory Kessel | Friday, 5 September, 2014

September brings word of new gadgets — smartphones, tablets, cameras, wearables, whatever else — and it all looks so tasty! Ah, September. Summer holidays fading into memory, work ramping back up, children getting settled into new school routines, a hint of a nip in the air (at least once the sun goes down) as autumn begins baby-stepping into place,...


Live blogging from #UKNOF29 and Internet Society ION Conference in belfast next week

By: Trefor Davies | Friday, 5 September, 2014

Look out for live blogging from UKNOF29 and the Internet Society ION conference in Belfast next week. UKNOF, or the UK Network Operators Forum have really interesting conferences three times a year. I’ve often thought one could fill the blog for  week or two with posts based on the content. The problem is that it takes a long time...


VoIP week on 6th – 10th October

By: Trefor Davies | Thursday, 4 September, 2014

Advanced notice of VoIP week on 6th – 10th October There are times in the year where VoIP becomes a natural subject to talk about. On these occasions we have a VoIP week on This is where we get lots of guest contributors to write stuff about VoIP. In our case the guest contributors are normally senior...


iPhone 6 release date – trial web marketing

By: Trefor Davies | Wednesday, 3 September, 2014

iPhone 6 release date – blog post used for metrics trial The iPhone 6 release date is no no interest whatsoever to me other than the fact that the event itself is as usual stirring up lots of interest in the online media. The reason for this is simple. Web based businesses usually make their money in three main...

End Usernet neutrality

Namecheap promotes Net Neutrality in USA

By: Trefor Davies | Tuesday, 2 September, 2014

Namecheap Net Neutrality video simplifies the message to the man in the street. Net Neutrality as a subject could provide enough posts for a stand alone blog. Probably does somewhere. There are certainly enough posts on the subject on this site including this recent one from Pete Farmer. Was chatting to Matt Russell of  hosting and domain name co...

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Consumer Rights and Net Neutrality

By: Peter Farmer | Monday, 1 September, 2014

Consumer Rights is a far less toxic term than Net Neutrality. I’ve previously written for Trefor.Net on the subject of Net Neutrality and what it means to members of the VoIP community. And I think it’s high time for an update, but this time considering consumer rights. After a promising start the European Union went off the rails, passing...

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Mobile Phone in Spain – Holiday Tech

By: Trefor Davies | Monday, 1 September, 2014

Mobile phone in Spain is very useful whilst on holiday – this post was written mostly in the shade by the pool. Some of you will have noted on my Facebook timeline that I have been on holiday for most of August. At the moment I’m in Cala D’Or in Mallorca. Sat in the shade on the hotel terrace...

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What I Did On My Summer Holiday (Digital Issue)

By: Kory Kessel | Friday, 29 August, 2014

Recounting a (digital) summer holiday, well spent. I didn’t intend to take a break from writing during this year’s La Famille Kessel summer holiday in Normandy. No, I had plans to regale stalwart readers with missives on the nature of my vacation from the digital perspective, intending to carry the content flag for anyone out there hungering for...

broadbandEnd UserinternetNet

Openreach Profit Incentive in Action

By: Peter Farmer | Friday, 29 August, 2014

Openreach’s sub-contractors may not all be so bad after all. I finally had BT Infinity installed a few weeks ago. Having watched the installation of Huawei DSLAM at the end of the road some time before that with much anticipation, I pondered how badly BT Openreach and its subcontractors would botch the job and ruin the frontage to our community, while also...

fun stuffWeekend

Offline at 30,000 feet – Tesco sold out of ice #icebucketchallenge

By: Trefor Davies | Thursday, 28 August, 2014

Tesco sold out of ice due to Ice Bucket Challenge (presumably). Offline at 30,000 feet I have nothing to do but listen to music and read my recently acquired Wisden Anthology 1963 – 1982 which whilst hugely interesting to us cricket buffs can only be dipped into in short bursts. The outcome is boredom. This post, typed diligently by prehensile...

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EE Priority Answer – A Tempest in a Tea Cup?

By: Peter Farmer | Monday, 18 August, 2014

Priority answer service introduced by EE causes twitter outcry but Pete Farmer disagrees Surfing the Telegraph website in recent days my interest was caught by an article on EE Priority Answer, a new initiative from our friends in Hatfield that offers you the option to jump to the front of the customer services queue (during working hours) in return for the consideration of fifty...


Bandwidth limit exceeded

By: Trefor Davies | Thursday, 14 August, 2014

Bandwidth limit exceeded message on Peel Swimming pool website. Regular readers will know I’m on holiday – this week its Peel in the Isle of Man. When one is on holiday one goes for bracing walks along the Coastal Path and relaxing strolls around the harbour and castle. One also has multiple cups of tea in favourite caffs and...


Netflix Germany launch to use ECIX instead of DE-CIX

By: Trefor Davies | Thursday, 14 August, 2014

Netflix Germany launch uses ECIX instead of largest player DE-CIX Netflix, in case you didn’t know is a company that streams TV to your home over your broadband internet connection. In fact in markets in which it operates Netflix is responsible for a big proportion of bandwidth usage. Last year Netflix was reported to have 29% of all USA...

Businessfun stuff

Banknote – I promise to pay the bearer

By: Trefor Davies | Tuesday, 12 August, 2014

Banknote promise by Andrew Bailey, Chief Cashier, Bank of England. This afternoon I used a twenty pound note to pay for two teas and a fruit scone at the @Harbour_lights cafe in Peel. For the first time, ever, I noticed the wording on the banknote “I promise to pay the bearer on demand the sum of twenty pounds”. The note...


Gull at Peel breakwater

By: Trefor Davies | Tuesday, 12 August, 2014

The gull at Peel breakwater I was up early as I always am in Peel and wandered down to the breakwater. There was no one else around except for the woman opening up the cafe and the gull. The gull at Peel breakwater was a pretty cool customer. He stood there eyeing me. He knew that if I tried...

End Userphones

iPhone 6 photo leak points to rounded edges – oh!

By: Trefor Davies | Tuesday, 12 August, 2014

leaked iPhone 6 photo points to rounded edges – analysis Am on the Isle of Man ferry and have a bit of time to kill.  Now that I’ve managed to book tickets for Wales v AllBlacks. This was an achievement that involved an hour’s wait in a queue, most of which was whilst I was also waiting to get...

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