It’s not looking good. Just had notification on Samsung Galaxy S4 that “SD card unexpectedly removed”. This is the same message I was getting before the last SD card was wiped.
If we recall, the SGS4 was launched on 26th April 2013. This means that my SGS4 is less than 1 year old1 and it looks a if it is about to destroy a second SD card. Notwithstanding the fact that the phone is less than a year old and it is already my second SGS4. My first had a faulty USB socket.
Frankly this is totally unacceptable. These are very expensive devices. The reliability is atrocious. I am going to take this up with Samsung as a point of principle. Stay tuned…
1 in fact I got it on 13th May 2013.
7 replies on “SD card unexpectedly removed SGS4”
Hi Tref,
It would be worth inserting the cards in a USB card reader just to see if anything is recoverable or whether you could “Reformat” the cards somehow. Even if all the data is lost that might tell you whether the card has been damaged.
I put the first one in a reader and couldn’t see anything though didn’t try reformatting. However it really is neither here nor there. The business of wiping data is unforgivable and unsustainable. Why should anyone buy a Samsung phone if all they were in for was problems like this.
I don’t know whether you’ve had the ‘pleasure’ of dealing with Samsung’s UK support.
I’ll not bore you all with the details but on both occasions I felt like I’d just interrupted the call centre operative from whatever they were doing.
First occasion was for some product info prior to a purchase and second was an issue with an AV device.
Personally though in your case I would probably write directly to J K Shin who is the director of their mobile devices division as all Samsung mobile watchers probably know.
Thankfully for the moment at least I’ve not had the issues you’ve had with my phone and I sincerely hope you’ve just had two from a bad batch as it is a shame if they are now generally going downhill.
I won’t mess about with customer services. I understand the game.
Good luck.
I’ve had a similar experience with Samsung. Two atrocious handsets later for me and I’m ready to go back to good old reliable iPhone….. as much as it pains me to say….
It has to be said that the most popular posts on this site are those talking about Samsung problems.