Review of 2009

If you have managed to keep a job in 2009 it has probably not been a bad year for you. For consumers, fuel apart, costs have by and large come down as vendors compete more aggressively in the tough market conditions. In the UK we haven’t started paying for it yet. If you have been out of work in 2009 I guess it will have been a different story.

At work Timico continued to grow both in sales and profitability. It hasn’t been easy but the year end looks as if it will be significantly up on last year.

Highlights in the year include decommissioning our last 155Mbps ATM connections to BT, followed later in the year by our 622Mbps pipes. They have been replaced by resilient Gigabit Ethernet Hostlinks.

We also set up our new Network Operations Centre in Newark and saw the successful move of the NetOps team up to Nottinghamshire from Ipswich.

One of the big success stories of the year is the growth in the high bandwidth leased line business. Uncontended (ie dedicated connectivity) leased lines are becoming more affordable and companies are increasing offloading (at least some) corporate resources into the ”cloud”. We have similarly seen a growth in our MPLS estate with some customers signing up for hundreds of connected sites.

2009 also saw some major technology introductions. ADSL2+ was introduced early in the year. The technology is capable of “up to 24Mbps” though we only quote 16Mbps to our customers – most users will not get the max performance and I think it is better to manage expectations in this way rather than have unhappy customers.

Timico was the second ISP in the country to sell Ethernet in the First Mile and have also been participants in the BT Fibre To The Cabinet  (FTTC) trials, the early stage of the much promoted £1.5Bn investment in Next Generation Access technology.

“Digital Britain” was also a much used “buzzword” during the year. It is easy for me to criticise and I realise it is a lot harder when you are making the actual decisions but I am afraid that we will look back and decide that the present Government did not do a good job on this one. The first 4 months of 2010 are going to be very important with laws being passed or not passed that will potentially adversely affect every internet user in the UK.

Don’t get me wrong though. 2010 is going to be an exciting year with lots happening. More tomorrow.

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