I’m excited to say that the new NOC is now up and running as the header photo shows. The screen content is evolving at the moment but is intended to serve as a useful visual monitor of what is going on in the Timico network.
The photo on the left shows the room being built. The photo on the right is the view from the “manage” meeting room which has a glass wall showcasing the facility.
The security levels applied to the NOC itself means access is restricted to NOC staff. No sales people, no customers but there is a great view from the meeting room.
The shift system currently means that some desks are unoccupied at times. However as the business grows the staff will operate a hot desk system with personal possessions kept in a movable tray.
The also use a PCoIP zero client desktop hosted on our VMware platform. When a shift worker logs off and a new person logs on from the same seat the PC instance is completely rebuilt using the new logon credentials.
The official opening of the Timico Newark datacentre and NOC is on Wednesday 18th January.
3 replies on “View from inside a Network Operations Centre #digitalbritain”
Looking good! 🙂
Looks really good.
I can see the benefit in running a hosted desktop in this situation but I hope this doesn’t spread to the consumer market and end up the only option as I like an OS running from a drive in a PC built to my spec though.
One thought though, what do your people do if there’s an issue affecting this platform, presumably one or two would go to slide out consoles built into the racks to get it back online?