Low winter sun, inbound sales leads and Unified Communications
On my way in this morning I had to stop off to take this photo. It was a misty morning and the sun was barely visible. V atmospheric.
We are coming up to the winter solstice and despite the short days I actually like this time of year, far more so than January and February. I guess because we are all so busy it takes our mind off the weather1.
Our inbound sales teams have been working their socks off. They take leads from web chats, inbound calls and emails all originating from the Timico website. These are for both existing and new customers. Businesses are trying to dot their “t”s and cross their “i”s2 and get their January communications infrastructure needs in place before Christmas.
The marketing department has also been busy and with the addition of Mitel and Avaya support we now have a pretty full portfolio of Unified Communications products that complement our own hosted service and the IPCortex. As a council member of the Internet Telephony Service Providers Association (ITSPA) I get the odd raised eyebrow from industry colleagues who are by and large purely hosted players. There is an element of snobbery amongst the purist ITSPs. However the needs of the market are diverse and with 20,000 or so business customers we now have something to suit everyone.
“What do you want for Christmas little boy?”
“Oo can I have an IP Office phone system with SIP trunks please Santa?”
“Ho ho ho I’ll get the elves onto it right away”
I wonder how it would go down with our engineers if we asked them to wear elf outfits when visiting customers in the run up to Christmas. We could stick big red noses on all our vans. Probably better not. At this point I should shut up.
In case you’re interested I have asked Santa for a vice for Christmas. At home we have a lot of tent pegs that need straightening and I thought it would come in handy for that. I think I’ve been a good boy so should be ok.
That’s all for now. C ya.
1 It was sub zero in Lincoln over the weekend which was very convenient because we needed to defrost one of our freezers. The freezing cold outside meant that we could do it without worrying about the food defrosting.
2 I know I know 🙂