Importance of staying in touch – with your customer

Trefor Davies Chris Darke and Martin Kelmanson One of the things I like about working at Timico is the opportunity to meet and chat with customers. If you don’t talk to your customers you never find out how you are doing. Also if a business is going to stay current it needs feedback on what interests its customer base in the new technology world.

This week I met with Chris Darke and Martin Kelmanson of the British Medical Association. We had a good session and it was only as we were getting ready to leave the room that we realised that one the wall was an endorsement from the BMA for the service provided by Timico. We joked that this was regularly changed based on which customer was in the room at the time :).

The pic taken by the excellent Katie Nicholas is of me Chris and Martin. We are dressed for the Artic conditions that lay outside the comfort and safety of the Timico datacentre in Newark.

That’s all folks…

Published by Trefor Davies

Liver of life, father of four, CTO of trefor.net, writer, poet, philosopherontap.com

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