Just chatting with one of our telephone sales guys. He told me about a customer who had been thinking about buying a FTTC broadband connection with a couple of VoIP seats but had been worried about the cost. Their previous method of communication had been through two analogue lines into an office of fourteen staff!
The package that customer ended up with costs them around £300 a month – far more than a FTTC and two VoIP seats. The beauty is that now that all fourteen people have their own VoIP phone line they are spending a lot more time talking to customers and the new business they are taking dwarfs the cost of the comms.
It makes you feel good. Simples 🙂
