I find it very productive to work from home occasionally. I have an Avaya phone in the conservatory – hangs off our Genband A2 SIP platform. I guess not every conservatory is Cat5 cabled. My patch panel and switch are in the attic but I won’t win any prizes for the quality of the cabling (it’s a good job I don’t do the cabling for Timico).
What really makes it work is the FTTC connection. VoIP is rock solid over FTTC as I may have mentioned. Last week I had a conference call with a journalist called Jessica Twentyman (@jtwentyman). Her profile says she lives in Portugal but her CLI was an 0207. I didn’t think anything of it but at the end of the chat I asked her whether she was actually working out of London.
Turns out she was using Skype-in and still very much in Portugal. The call quality was astonishingly good considering I’ve had a few quite tinny Skype calls in my time1. The difference is that she has a fibre connection where she lives. This just goes to show what a difference the quality of the underlying bearer connection makes. I’ve had other calls with journos where they have been using their mobile phone and it doesn’t always make for an easy conversation – you are straining to hear what the person is saying rather than focussing on what to say.
As FTTC/FTTP gets more into people’s homes and businesses it can only be a matter of time before we all upgrade to using better quality voice codecs such as G722. If the bandwidth is there we might as well use it. Of course the call quality may well improve but the quality of what is said will still be down to you 🙂
1 I even heard John Humphrys once on Radio4 talking to someone in New Zealand using Skype and the call disappeared completely half way through the interview.