Business ecommerce

Post Office needs investment

Post Office needs investment.

Hot on the tail of yesterday’s musical post I have another one for you. This post has to be read with the theme tune for kids cartoon Postman Pat buzzing in your ear. Ready? I’ll begin.

I’ve ordered some books – from Amazon fwiw. Over the last few days they have arrived, or not arrived as nobody was in and instead of leaving the books in an exposed porch Pat (for I’m sure it was he) took the sensible precaution of leaving a red card saying he’s tried his best to deliver, knocked loudly, rang twice and retreated to fight another day. We were to pick up the books from the sorting office or call to have them redelivered.

We opted for the redelivery, busy folk that we are and it was scheduled for last Friday. Anne stayed in especially but there was no delivery. Hmm.

On Saturday I happened to be downtown delivering a saxophone to the menders which was near to the sorting office so I popped in to pick up the stash. Except I didn’t. There must have been 40 or 50 people queuing outside the door. I retreated and decided to get there for opening time (7.30am) on Monday morning on my way for my usual swim.

At 7.35am I was a comfortable 6th in the queue and in no time was being served. I came away empty handed. We had arranged for the parcel to be redelivered so it wasn’t available for picking up. The fact that they had failed to deliver it when arranged was neither here nor there. They are running 3 days late.

I understand it is their busy time of year, though I thought they took on extra staff at this time of year. What is clear to me is that their systems need bringing into the 21st century. Had I known the situation I wouldn’t have done downtown early this morning to retrieve the parcels. There should have been a portal for me to track the parcel(s).

All I can say is it’s a good job I didn’t stand in the queue on Saturday. Would have been extremely irritating. Hopefully the books will arrive today although there isn’t going to be someone in all day. We could find ourselves re-entering the cycle!

If only Pat wouldn’t spend so much time chatting to granny Goggins!

dum dum dum, dum dum de dum, dum dum dum dum de dum dum dummm…