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Business dns Regs scams security

Nominet and the pseudo-judicial roles of ISPs

I met with the Police Central eCrime Unit last year as part on an ISPA group that wanted to understand the issues that police have in fighting internet related crime and to see whether there is anything that we could do to help.

The police’s biggest problem is the speed that things can happen at over the internet versus the amount of time it takes the judicial system to crank their mechanical organisational cogs. PCEU staff can, for example, be following a suspect criminal, either physically or electronically, and sometimes have very little time to pounce. A gang might be planning a fraud using online resources – facebook pages, gmail, skype etc. Access via a service provider to look at these resources takes a court order (RIPA) which takes time to organise and by the time it has been effected the crooks are often long gone.

If the police did not require judicial consent to access these data then the whole process could be speeded up and more criminals prevented from harming us. The problem is that even if it was clear to everyone concerned that providing the police with what they ask for was the right thing to do the act of doing so puts the ISP in breach of data protection laws. If the suspect criminal happens to be innocent (or otherwise) this potentially leaves the ISP open to legal action. We can’t have ISPs being asked to perform the role of the judiciary because they don’t have the same legal protection or training.

Now enter Nominet stage right. I have coincidentally just written about Nominet after attending the .uk registrar’s recent 25th birthday party. Nominet is proposing to change its

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Business internet piracy Regs

P2P regulation in Digital Economy Bill ain't going to work

Now that the Digital Economy Bill has been published we can comment on its specifics. and in particular on the aspects relating to what the Government describes as “Online infringement of copyright” or illegal filesharing/Music Piracy in every day language.  It doesn’t just pertain to music, it includes movies and software as well – many of the abuse notices received by Timico in respect of naughty customers are concerned with the latter.

First of all the proposed Bill grants Lord Mandelson far too much control.  The Secretary of State will have the power to make specific recommendations on costs and impose an obligations on ISPs to use technical sanctions. The uninitiated should read this as “telling ISPs how much they will be allowed to charge rights holders for the implementation of the requirements of the Bill.  Technical sanctions = cutting off broadband connections.

In the first instance the industry thinks these responsibilites should be given to an independant body.  Also the idea that ISPs should share some of the cost burden is contrary to the Government’s own legislation – the Regulation of Investigatory Powers Act (2000) (RIPA) – which considers it appropriate for ISPs to be reimbursed for costs incurred when assisting in serious criminal investigations,  such as terrorism or kidnap.

What the Government is saying here that it believes that it is ok to recover costs for assistance with the pursuit of serious criminals but not for costs incurred pursuing an alleged civil infringement on behalf of a commercial interest. A scenario that normally burdens the party with the commercial interest with the cost.

ISPs are happy to help and indeed are not in favour of copyright infringement but think it is grossly unfair that they have to pay to police it.

Secondly the suspension of users’ accounts as a potential sanction is wholly disproportionate and is in direct opposition to the objectives outlined in Digital Britain to increase online participation. It seems that this will enable the suspension of users’ accounts without a ruling from a judge. This is potentially in defiance of the forthcoming EU Telecoms Package that guarantees users’ rights to a presumption of innocence until proved guilty.

The Government seems to be blind to the fact that serious copyright infringers can easily evade detection by employing encrypted P2P (for example).

Instead of wielding a big stick Government should be asking rightsholders to reform the licensing framework so that legal content can be distributed online to consumers in a way that they are clearly demanding. Currently the online copyright law is a mess spread across many countries and legislatures and the costs to industry of getting it sorted are huge. 

The Government is trying to push this Bill through quickly but it isn’t going to stop the problem. Lift up your heads and raise your voices all!

Categories
Business internet piracy Regs

P2P regulation in Digital Economy Bill ain’t going to work

Now that the Digital Economy Bill has been published we can comment on its specifics. and in particular on the aspects relating to what the Government describes as “Online infringement of copyright” or illegal filesharing/Music Piracy in every day language.  It doesn’t just pertain to music, it includes movies and software as well – many of the abuse notices received by Timico in respect of naughty customers are concerned with the latter.

First of all the proposed Bill grants Lord Mandelson far too much control.  The Secretary of State will have the power to make specific recommendations on costs and impose an obligations on ISPs to use technical sanctions. The uninitiated should read this as “telling ISPs how much they will be allowed to charge rights holders for the implementation of the requirements of the Bill.  Technical sanctions = cutting off broadband connections.

In the first instance the industry thinks these responsibilites should be given to an independant body.  Also the idea that ISPs should share some of the cost burden is contrary to the Government’s own legislation – the Regulation of Investigatory Powers Act (2000) (RIPA) – which considers it appropriate for ISPs to be reimbursed for costs incurred when assisting in serious criminal investigations,  such as terrorism or kidnap.

What the Government is saying here that it believes that it is ok to recover costs for assistance with the pursuit of serious criminals but not for costs incurred pursuing an alleged civil infringement on behalf of a commercial interest. A scenario that normally burdens the party with the commercial interest with the cost.

ISPs are happy to help and indeed are not in favour of copyright infringement but think it is grossly unfair that they have to pay to police it.

Secondly the suspension of users’ accounts as a potential sanction is wholly disproportionate and is in direct opposition to the objectives outlined in Digital Britain to increase online participation. It seems that this will enable the suspension of users’ accounts without a ruling from a judge. This is potentially in defiance of the forthcoming EU Telecoms Package that guarantees users’ rights to a presumption of innocence until proved guilty.

The Government seems to be blind to the fact that serious copyright infringers can easily evade detection by employing encrypted P2P (for example).

Instead of wielding a big stick Government should be asking rightsholders to reform the licensing framework so that legal content can be distributed online to consumers in a way that they are clearly demanding. Currently the online copyright law is a mess spread across many countries and legislatures and the costs to industry of getting it sorted are huge. 

The Government is trying to push this Bill through quickly but it isn’t going to stop the problem. Lift up your heads and raise your voices all!

Categories
Business internet security

Child Exploitation and Online Protection (CEOP) Centre In the BBC News

Woke up this morning to another interview on the BBC News that concerns the ISP industry (is there a song there?). This time Jim Gamble, CEO of CEOP was speaking with BBC journalist Angus Crawford regarding the fact that CEOP often gets charged by ISPs when requests for information are made concerning child protection.

Gamble is suggesting that not charging should be the norm and that ISPs should see it as part of their social responsibility. Bit of an emotive subject this one.  I have more than the average number of kids and of course I am interested in protecting them from sick, deranged individuals that roam the wild wild web. I am also a businessman and we have to keep a bit of perspective in play.

Firstly the ISP industry is legally entitled to recover costs under the  Regulation of Investigatory Powers Act (RIPA). Secondly typically when ISPs “cover their costs” all they are doing is recovering a contribution towards their costs rather than the total cost (see penultimate paragraph).  Thirdly the industry gets many thousands of these requests each year.

If there wasn’t a mechanism there to keep these requests down the those actually required, ie by charging for them, the concern is that the floodgates would open and the costs would skyrocket. These costs have to be borne by customers. 

The numbers quoted by CEOP are as follows: 

How much has CEOP paid to Communications Service Providers in each relevant accounting period since setting up in 2006?             

Financial year breakdown:
Financial year 2006/2007                             =       £   37,184.32
Financial year 2007/2008                             =       £   69,717.46
Financial year 2008/2009 (to Dec 08)            =       £   64,604.21

Total                                                        =      £ 171,505.99

How many such requests has CEOPS had for access to information since 2006?   

Financial year breakdown:
Financial Year 2006/2007 Total applications =   1,200
Financial Year 2007/2008 Total applications =   3,600
Financial Year 2008/2009 Total applications =   4,600

Total                                                    =   9,400 

The CEOPs argument is that this money would be better spent on a couple more staff. In fact the charges, if you use the above numbers, work out at around £14 per request which in my mind is exceedingly good value. It certainly doesn’t cover the actual cost of the support.

The ISP industry covers so many areas of interest that it seems to have been in the news a lot recently. Intellectually it is a very interesting space to be and for ISPs brings with it particular challenges: consumers that want to pay very little but demand more for their money and stakeholders fighting their own corners left right and centre contribututing to further pressures on costs. In the B2B space the dynamics are slightly different but nobody can say this is a boring game.