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Business business applications chromebook Cloud google mobile apps obsolescence storage backup & dr

Office365 – How Low Can You Go ?

It seems to me that a tipping point has arrived for businesses large and small, many of which after having drastically cut back on their IT spend over the last few years now find themselves coasting into 2014 on the fumes and vapours of Windows XP and Office 2003/7.

Andrew Beardsmore is a new contributor to trefor.net and this is his first post. He’s been obsessed by tech for two decades and has spent most of that time fixing everything from networks to netbooks. Now he’s sharing the knowledge, and the obsession.

I recently had a bit of a tweetup with @EvanKirstel regarding Microsoft’s amazing deal with Office365 (check it out at: https://twitter.com/andyosira/status/481463379383820288).

It seems to me that a tipping point has arrived for businesses large and small, many of which after having drastically cut back on their IT spend over the last few years now find themselves coasting into 2014 on the fumes and vapours of Windows XP and Office 2003/7.

Cloudy

Home users who extravagantly trotted off to Currys/PCWorld during their “hey, we’re going bust” sales and splurged on full versions of more recent MS Office software (though intending to only blow a few hundred quid on a chunky Windows 8 laptop) probably won’t have heard yet of Office365. They also may not have noticed those early ChromeBooks, or if they did they weren’t entirely convinced by the PCWorld sales folk when faced with what looked like Ubuntu. That is, Ubuntu without a hard drive…or apps.* Their new high capacity laptop hard drives, overflowing with growing photo libraries from flashy megamegapixel point-&-shoots, are already laughing at their puny free two gigabyte Dropbox accounts, and buying yet another discounted external USB hard drive ‘My Brick’ to backup and fill with all their pics and videos of school plays and homework projects, as well as every family member’s iPad/iPod/iPhone backup…well, it just seems so ‘2011’, doesn’t it?

Now these home users are included in this mini-cloud revolution also. (Not every household bought a NAS — though perhaps they should have — as they ARE expensive. Expensive, anyway, when compared to the wares peddled by Microsoft.)

In my opinion, the principles are broadly similar whether you are purchasing enterprise licensing or you are a home user “with a lot of stuff”.

  • Both need humongous space and/or backup and want a whizzy new version of Office.
  • Both want to be able to access it all whilst mobile (even if your mobile data provider hasn’t heard of your holiday home’s postcode, and thus offline editing is also needed).
  • Both want to share and collaborate.

With monthly offers that include an Office365 subscription (spanning multiple devices and user accounts) AND one terabyte of online storage now available for less than the cost of three lattes, just how cheap does it all need to be? And would you trust it if it got any cheaper ?

How does $7 a month sound? (In dollars because — Yup — stateside rollout first.) For this amount you can put Office365 on your PC and get a terabyte of storage thrown in. Make it $10 and you can install on five PCs and have as many as five user accounts (each with its own terabyte of online storage). A terabyte? That’s one thousand gigabytes for those of us with suntans and more interest in Wimbledon than “The IT Crowd” reruns.

Interestingly, Microsoft commissioned a recent survey and decided that about three quarters of us only have about thirteen gigabytes of ‘stuff’, so one thousand gigabytes should pretty much cover it. To be honest, though, this number sounds like it’s been picked more to justify their updated freemium offering of a fifteen gigabyte deal.

Many will forget about their Dropbox accounts, mothball their GoogleDrive accounts, lose the power supply plugs and mini USB cables for their ‘My Bricks’ (and never again dream of owning a NAS). They’ll take the plunge into subscriptions-based software purchasing** just for the great one terabyte ‘giveaway’ alone. Got a smartphone that you take pics on? How about letting it backup all those precious shots automatically to OneDrive (smile!).

Think about it. Never again will you need to go through a ‘fork-lift’ upgrade process between versions of Office — remember the advent of the blasted ribbon in Office 2007? — as your device will instead accept the more frequent but gradual improvements and changes in the same way your smartphone updates its apps whilst you sleep. It will backup and sync continuously, silently, all the time. If you’re a small to medium business, what this means is that the guy who takes the backup tapes home every night and puts a new one in every morning won’t have to continue to lie each time he forgets. Or you can rethink your price plan with MozyPro, or whoever. The AD-like control you get over the data it handles will sufficiently please both your sysadmin and your CIO/CISO.

Many will consider Microsoft’s new 1TB + Office365 $7 per month subscription a no-brainer. And, if you’re bulk buying for business, the deal gets even better, as according to the third link I offer below it is just $2.50 (yearly commitment). Such a huge saving is certain to ensure your continuing position with the company, that is if you can persuade your CFO. And if against all odds it turns out to be a rubbish idea and they fire you, well, they can just cancel your user subscription!

N.B. I wonder how many smaller partnerships and LLPs will be tempted to take the home licensing route on their mixed-usage mobile devices…pay the $10 five-user rate, out of guilt, and call it BYOD when it’s in the office?!

*Company-wide Chromebook deployment: Great way to to upgrade to a modern OS, get a new office productivity suite, AND equip your workforce with mobile devices for less than the price of a desktop refresh. I want to know more about the experiences of companies who have ‘gone Google’ in this manner. I like what I have seen so far with Google Appcare. However, having recently dropped their cloud offering’s pricing, I wonder how they feel about Microsoft’s new deal? To quote mine host, it’s “certainly warming up in the cloud wars”).

**Just quietly say ouch and forget it’s happening.

Chase the following links for specific details and price plans for Office365 and OneDrive:

https://blog.onedrive.com/new-onedrive-storage-plans/

http://time.com/25107/chart-cloud-storage-services-compared/

https://onedrive.live.com/about/en-us/plans/

Thanks for reading. You can find more on the subject of Office365 and similar tech at twitter.com/@andyosira.

Categories
Cloud Engineer storage backup & dr

Data storage strategy #cloud

I’m back from my hols. The news is my hard drive has 4.5GB more data on it than it did before I went on holiday. All videos and photos. In June I added 17.5GB worth of media. That’s 54GB ytd and if I extrapolate that to the year end that means I will have added 108GB to my laptop in 2013.

I’m sure I’ve recently had this conversation on the blog but I now have less than 20GB of space left on my laptop, after cleaning it up. I can’t realistically expect to get a new laptop. Mine is relatively new and I can’t expect the business to provide more storage for my personal photos. They will have to go.

So I have to come up with a strategy here. I still want easy access to the photos but it isn’t worth forking out the small fortune that the likes of Dropbox and Google Drive will charge for that level of storage.

The charts below show my own usage growth. By the end of this year at the current rate of growth my photos will take up around 330GB of space. The annual growth rate since 2004 has been around 50% a year – roughly in line with Moores law and also in line with an EMC study of storage capacity trends from 2011. Extrapolating the number forward to 2020 I can expect to be consuming almost 2TB a year of storage with a total accumulated requirement of 5.5TB.

added-storage

accumulated storage

Remember data beyond mid 2013 is extrapolated/forecast.

Does this make sense I ask myself? Well the video formats in use by 2020 are quite likely to be approaching 8k which at 350Mbps streaming data rates will produce a storage need of 44MBps or 2.6GB a minute. That’s only 13 hours of video storage. All these are approximate calculations and do assume that I am onto 8k by 2020 but the 5.5TB by 2020 sounds very plausible to me.

It’s interesting to note that whilst I am discussing my own personal data usage here the rate of growth very much reflects what we are seeing as a business. We have all heard the term Big Data bandied around. Businesses are gathering far more data than they used to. Information is power. The decisions I am facing are therefore similar decisions to those seen by businesses of all sizes. What do I do with my data?

Let’s look at my personal choices first. Currently I back up my laptop to two separate external drives. Frankly this isn’t going to be good enough for our family going forward. If I’m taking media off my laptop I want it to always be available at a click of a button. It has to be Networked Attached Storage or NAS. Because I am going to be using it more and more for lots of different family storage needs the NAS also has to be resilient so it either needs to have two mirrored hard drives or be a multiple RAIDED box such as the Drobo box shown in the pictures inset. (Box shown has 3 out of 5 slots populated with 1TB drives giving 2TB usable capacity).

Drobo box with front cover on

We use Drobo boxes (1st pic with front cover – 2nd without) to send to some of our cloud customers to seed their online storage. A small business will not have a fast enough internet connection to upload a couple of Terabytes say in a timely manner. If they were lucky enough to get 10Mbps upload then it would take them well over 400 hours to upload the data. Even though Timico provides that customer with free bandwidth to perform the upload that isn’t a practical proposition.

The Drobo box is going to cost me knocking on a grand even if I just put in three drives and though by my current calculations as an infrastructure it would do me for the rest of this decade, taking into account the fact that I could easily upgrade the hard drive capacities, Mrs Davies wouldn’t want me to spend that kind of money. We need a new freezer and the dishwasher is about to pack up.

Drobo box with front cover removed

So I’m going to go for a cheaper option such as a dual ReadyNAS which with a couple of mirrored 2TB hard drives will probably cost around £300. I will still want to have a separate backup for this but will in the short term stick with the 2TB SSD I currently use. With that setup I reckon I will be good until mid 2018 and could probably also upgrade the hard drives at that time. Rather than have the hard drives switched on all the time I will also probably go for a power switch that I can control over the LAN. In effect it will still be instant access.

It still makes sense to have a cloud option and I should be able to go for a cheaper solution such as Amazon Glacier which costs 1cent a month per GB. This would cost me $3 a month for 300GB, just over two quid say or about £25 a year (mixing formats :)). Amazon Glacier is much cheaper than the $20 a month that Google Drive would charge me but isn’t a comparable service. Being a “deep storage” service the recovery time from Amazon is very slow versus “immediate” from Google depending on your internet download capacity. $240 a year isn’t a practical proposition for home use. I don’t need the recovery to be fast. I just need it to work as it will be the line of last defence.

The observation that springs to mind here is that the costs discussed here are insurance policies that I have not hitherto had to pay. Our use of technology is driving the change. According to my calculations by 2020 I would be paying Amazon $55 a month for the storage based on current prices. It is reasonable to expect prices to plummet but this is obviously a nice growth market to be in.

The needs of a business are similar but different. Firstly a business will typically have a lot more people generating the data. The amount of data being generated per person however is not wildly adrift of the numbers I’ve been discussing for my own usage. There’s a good chart over at NetworkWorld that tells us the average storage need per employee ranges from 160GB for small businesses up to 190GB for mid-sized companies. You can do your own calculations for forecast storage needs based on the size of your own particular business and assuming 50% a year growth.

The other issues affecting businesses relate to skillsets (overhead), security (life and death of the business) and recovery time (revenue and opportunity cost). It all revolves around money.

The numbers I have looked at for my own home use therefore don’t copy across to business. Businesses are willing to spend more for additional security, ease of use and speed of recovery. A business may also think it important to know where their data is stored – for UK regulatory requirements for example – and want to have someone to call if something goes wrong. Personal support is not something that the big cloud providers are known for.

Check out example services here and corporate services here.

Categories
Business Cloud hosting

Meet Colin Bell – Director of Hosting and Cloud Services

Colin Bell of TimicoNine days ago one of our customers dropped me an email saying he had read in the London financial news vehicle City AM about our appointment of Colin Bell as Director of Hosting and Cloud services. “Seems like a high level good recruit!” was his specific comment.

That customer, as the customer always is of course, right. Colin’s pedigree is as EMEA Sales Director for Rackspace and subsequently as Managing Director of business-critical managed hosting provider NetBenefit.

It’s really important if you want to succeed in business to be one of the best in your market. That means you have to have top people. It’s a joy to work with Colin and clearly he is already making an impact if customers are sending me emails patting us on the back.

Other than to say it’s nice to know we are able to attract more top talent into the business I’m not going to gush on any more about this. You will be able to see the effects of his appointment in the months and years ahead (on our march to global domination nyahahahahahahahaaaaa).

I will say that Colin likes motorbikes and keeps bees. People do business with people, not automatons. Drop me a line if you want to meet Colin or buy some hosting services (or a copy of my book:) ). Copy of press release here.

Ciao…

Categories
Cloud datacentre Engineer virtualisation

The Timico Virtual Datacentre #cloud #DCrevolution

I’ve had time to recover from the Timico Virtual Datacentre launch in London on Tuesday night. It was a great evening with a fantastic mix of people there from the IT Director community.

After the talks we had an “unconference” panel session where we discussed the issues of the day in the cloud. One of the things that came out of the discussion was the fact that whilst advantage of the Virtual Datacentre is massive scalability that can quickly be turned on, most standard enterprises don’t need these huge bursts of capacity.

What was interesting is the large increase in servers being used over recent years. One attendee said that he had increased server usage in his business fivefold in as many years. That’s 300 up to 1,500. The beauty of the virtual game is that it is easy and cost effective to do this.

So the question then arose “why not use AWS?”. The simple answer is “throat to choke” and service levels. With Amazon there is nobody to call when it goes wrong and no guarantees. Also AWS does not provide connectivity and the “embedding” of the server infrastructure in the connectivity infrastructure brings real performance benefits.

Another point that came out was the advent of the Platform As A Service. The Virtual Datacentre represents Infrastructure As A Service but starts ups these days don’t want to have to maintain infrastructure. They just want functionality. Office 365 and Google Apps are examples. PAAS is increasingly the domain of both very small and very large organisations whilst the mid-market likes to manage its own services and is the ideal candidate for the IAAS play.

The Virtual Datacentre is another key step for Timico in our onward march in the communications world. It is a sign of continued progress and investment and a recognition of the needs of our growing customer base. If you want to know more check out the Timico landing page here. Press release here. Thanks to Joe Baguley of VMware for his usual terrific talk.

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Cloud datacentre Engineer virtualisation

Join the revolution – the software defined datacentre #DCrevolution

uninterruptable businessThere are two phrases that I thought I’d banned from this blog some time ago: “cloud” and “smart phone”. “Smart phone” is still banned but I’ve had to reluctantly use “cloud” as it is in such common usage and any replacement term is longer than the word cloud itself (phone is the replacement term for smart phone which makes the latter a non starter).

A search for cloud on trefor.net brings up lots of posts that discuss it one way or another. Although it’s been a trendy topic for a while now it’s amazing how many businesses don’t use the cloud. For example Microsoft reckon that 85% of businesses don’t yet virtualise their server infrastructure. Also the market for dedicated servers is still very much all about solid bits of metal and hard drives.

This means that despite the term cloud feeling almost so old it’s about time we got a new one (cf “Unified Communications” replacing “VoIP for Business”1) there is still a huge amount of mileage left in the market. It is still very much  emerging.

With that in mind I’m having a bit of a Timico bash in London next week where we will be talking about cloud services for UK based organisations

–          It’s about a revolution in how IT infrastructure is produced, consumed and maintained

–          It’s about the need for UK data centre sovereignty

–          It’s about the importance of quality connectivity to hosted virtualised infrastructure

To add some pizzaz to the evening I’ve got Joe Baguley, CTO of VMware coming along to do a bit of a talk. Joe is a top banana when it comes to talking about cloud infrastructure. His talk is entitled  “Container Ships, Kittens, Chickens & Coffee Shops”. You know it makes sense. We will also be chatting about what Timico is doing with VMware.

The party is at a super cool venue called the Ice Tank (pun intended) in Covent Garden. Because I’m a good guy I have some tickets reserved for blog readers. The event starts at 6.30 on Tuesday 23rd April – that’s next Tuesday. If you want to come along let me know here. There’s also more info about the gig here.

Please only come along if this is of genuine interest. I don’t want any time wasters, costermongers, itinerant salesmen, rear admirals, unemployed actors or general low life:). Most of the attendees will be IT Directors/CIOs etc. Attendees will also be able to trial Timico Virtual Data Centre services FOC for their businesses.

1 also feels as if it’s about time we found a replacement phrase for UC.

Categories
Cloud datacentre Engineer

Cool stuff – Timico datacentre vids

Some pretty cool vids showing off our datacentre. Also pretty cool landing page. Come and visit. Nuff said.

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Archived Business datacentre

Advertorial for Timico Managed Service Provider Partner Programme

Timico Manged Service Provider partners get a tour of the Newark datacentre facilitiesI realise that most of you reading this blog think that life at an ISP is exciting. We seem to only do fun things you say? Pigeon versus broadband racing, major industry parties at the London Transport Museum to celebrate the end of the IPv4 address space, Charity world record attempts, 4G testing on double decker busses in London, cake baking competitions, Christmas parties, offsite seminars in 5 star country houses etc etc etc.

You would of course be completely right. What you don’t necessarily see is all the nitty gritty hard work that goes on back stage that keeps the show on the road.

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Business Cloud internet

The Website, the Little Boy and The Cloud – Part 1

A modern day parable, well-told and deserving of a sequel.

an original picture of a cloud

In the beginning there was a website.  People saw that it was good and wanted one.  The website became so popular that soon hundreds of millions of people had one and it was used for many different things.

The website was kept on a special computer called a server that was shared with other websites. As the website became ever more popular the other websites on the server didn’t like all the attention it was getting so they asked it to go away and use a server of its own.

In time the amazing popularity of the website meant that it would be kept on two or more servers, often a long distance apart so that if one server stopped working the website would still be available elsewhere. This too, in the eyes of the people, was good.