Had an email from Eventbrite yesterday with the subject “Keeping your account protected”. Fair play to them. Eventbrite have looked at the 3 million user name email addresses recently hacked at Adobe and cross referred them to any in use on the Eventbrite platform.
They have then let the Eventbrite users with these identical email addresses subs. I was one of them.
Most of my passwords are different and far too complicated to remember even. I didn’t even know I had an Adobe account. I checked. I did. I changed the password.
I also checked for any other account with the same email/password combo. There were two. They had not been used for some time (years maybe) but I changed each password.
One of the sites was Kodak. It took me some time to find out how to login on the Kodak website and I found I was locked out of that account!! Had someone tried to login a few times and locked the account? (could have been me – I dunno).
I also got a message saying “NOTE: Your MySupport account is different from your KODAK Store, KODAK Gallery, KODAK Pulse Digital Frame, Tips & Projects Exchange, and Google Cloud Print™ accounts.”
Goodness knows how I’m supposed to figure out/remember which is the right one to log into. Why can’t they have one login for everything?
Anyway well done to Eventbrite – this is great customer service. I looked but saw no email from Adobe letting me know my details had been compromised. Might have been caught in a spam filter I guess.