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broken gear End User phones

Galaxy S3 mended under warranty – faulty USB socket

Y’all will recall that I had to send my GalaxyS3 back because it wasn’t charging. Well I’ve got it back and they have mended it under warranty. The USB socket was faulty so all is now well. If it had been water damage I would have been cross.It wasn’t water damage.

That’s all…

Categories
broken gear End User

Water water everywhere? Mobile phone water damage Samsung Galaxy S2 S3

Samsung Galaxy S2 water damageJust as I took ownership of my Samsung Galaxy S3 my S2 died on my. Good timing? The battery ran down over the weekend and it would not recharge.

I still needed the phone. I sent it off for repair. The repairers came back and said it had evidence of water damage. I can tell you that that phone has not come into contact with water. However you can see problems if you use the phone in a damp environment. I my case it is likely to have been listening to BBCRadio4 using the Tune In Radio app over the internet whilst having a shower. The phone has not been “in” the shower – just in the shower room.

This is somewhat unacceptable. Phones should not be this vulnerable. For now I don’t think there is anything to be done but designs need ruggedizing for the future. I’m going to see if I can fix it myself. Stay tuned but for the moment keep your phone out of the bathroom.