Which cloud services do you use for work?

April is normally associated with rain so I’m having a bit of a cloudy1 month. Other than the services we host ourselves in our own private cloud Timico uses three main external cloud based services: ServiceNow, Salesforce.com and OneSource. I guess we also access tools on remote portals for BT Wholesale and Openreach which could […]

We Want #ITIL Service…And We Want It Now!

Many years ago I worked at Marconi Electronic Devices in Lincoln. The purchasing manager there, a canny Scotsman,  had a certain approach when it came to the acquisition of software. His opening bid in a negotiation would be the cost of the physical tape required to carry the software to our premises. These days software […]