Categories
End User phones

Most popular blog posts

Samsung Galaxy S3 seen next to a Samsung Galaxy S2The most popular blog posts at the moment are those talking about problems with the Samsung Galaxy S3. In the last month I’ve had just under 7,000 page views of the “Galaxy S3 not charging” posts here and here (in order of popularity) and over 4,600 views of the “problem with headset socket on Galaxy S3” post. That last post has had over 14,000 views since it was written (as an aside it’s surpassed only by the “how to bypass Pirate Bay filters” post which has had over 18,000 views).

That’s a lot of problem phones out there.

Categories
Business ofcom Regs

Bloggers subject to same rules as traditional journalists

“Bloggers subject to same rules as traditional journalists.” Seems a bit obvious doesn’t it? In writing a blog one should respect the laws of the land and not defame, lie, slander, slur, libel, slight, disparage or apply any other similar verb to the html page.

I suspect if you are sure of your ground vilification, disparagement and other general character assassination is ok but the risk is yours to take.

At this point I’m sure some of you are wondering where all this is going.

Categories
charitable End User social networking

world record attempt – the results are in #comment24

世界記録のコメントWe had a good go at it guys. When I first discussed the world record attempt for “most comments on an online news post” with the Guinness World Records® people there was no record in place. We came in at 5,455 comments in 24 hours.

Unfortunately in the meantime a Japanese pop star – don’t ask me his name, I was too distraught to register it1  – has come in with 56,800 on his fan website. Apparently a quarter of all his registered fans left a comment. That’s life folks.

However we should not be dismayed. We should rejoice. First of all we raised just over £6k for the RNLI. The RNLI needs £150million a year to keep going. That’s a lot of two pences rolling down that lifeboat donation box and every little helps.

Secondly I contacted Charles Arthur, Tech Editor of the Guardian who after digging around a bit discovered that the most comments ever on a Guardian news post was 4,789.  The Guardian is reputed to have a monthly unique readership of 50 million people globally so the fact that we beat their number for most comments is huge news. NOTW phone hacking not unsurprisingly seems to be the subject that generally attracts most people to comment at the Guardian.

Perhaps I’ll change the subject next time to something more inflammatory. I think we will have another go – next year maybe. There was huge enthusiasm amongst everyone who participated. The main feedback from GWR, apart from the fact that they enjoyed following the attempt was that it appears that this sort of record is generally best suited to celebs with huge  followings. A bit obvious but perhaps we can prove that wrong someday:)

Still to do: tech post & look at the “most inspiring comments”. As regard the latter if anyone has any they would like to highlight let me know – leave a comment on this post linking to their favourite comment.

That’s all folks.

PS world record attempt blog post here

1 tbh it’s ‘cause I couldn’t understand it & didn’t want to look stupid asking for the name again 🙂

Categories
End User social networking

social media – have you got your uniform yet? #twitter #facebook #linkedin #blog

twitter,LinkedIn,Facebook,blog

I’ve been involved at first hand in a couple of revolutions. The first was VoIP which took 10 – 15 years to develop into full scale engagement. The second is social networking which has covered the same ground in about 3 years.

Today I went to a social networking master class conducted by Pirate Glenn @lesanto. People attended because this revolution is happening so quickly. Today felt like a WW1 recruiting session with volunteers standing in line to take up arms. Everyone needs to know where they fit in – it is unpatriotic not to be seen in uniform.

The biggest challenge for businesses is that social networking represents a totally new discipline to embrace. It covers sales, marketing, customer service, tech support, PR and more I’m sure. There may be some overlap in this list but it gives you an idea of the scope.

I’m not about to expound on how each of these disciplines should use social media but one of the problems for a business is deciding exactly how to go about it. This is new territory.

The skills required can be learned and in most cases will have to be because there aren’t many people around that might be called social media experts – witness the fact that Tesco is willing to pay £60k for someone with the right experience.

Most businesses can’t afford to take on more people just to handle social media. They have to reuse existing staff that are already working on something else.

For example a marketing department might have a team of people working on print media production. It takes a serious decision to change the way you work to stop doing one activity in order to concentrate on another but diverting resource from print media to social networking might be one of these.

I picked an easy one there – print media is on the way out but the same issue applies to other areas. Customer service for example. Big businesses are already known for the amount of effort they put in to engaging with customers using twitter. Dell supposedly had 50 people on their virtual social media team.

It’s all very well for a giant multinational but if you are a small business doing this from scratch there has to be an element of faith involved – you will be betting some of your scarce resource on the effort.

I think I’m going to explore this a bit more. If anyone wants to come along to a “workshop” I’ll happily host one and provide refreshments. Drop me a line or leave a comment. I think we can aim for a February get together. Look out a date/announcement next week.

Exit to the sound of “Two Tribes  – Frankie Goes To Hollywood”…

Twitter, Facebook, LinkedIn, blog