The View from My Window is All White #uksnow #voip

With snow being today’s theme I thought I’d stick some pictures up.  The header photo (click to enlarge) is the view from my upstairs landing window into our back garden.  The kids were off yesterday and trashed the pristine snow. I was chairing a panel session at the ISPA conference in London.  The show must go […]

Newark Telephone Exchange Loss of Service

The Newark telephone exchange suffered an outage today and quite a number of analog lines and ADSLs were down as a result. Fortunately Timico has a network strategy that incorporates multiple types of connectivity specifically to provide resilience when outages like this happen. It did prompt me to check out how often BT has problems […]

Disaster recovery in action – Timico style

It’s not very often I get excited about an ISDN line going down. This is what happened today at Timico Headquarters in Newark. Apparently becausewe are currently going through normal summer weather (that’s normal hot not normal British wet) the BT telephone exchange in Newark began to overheat. The BT response to this was to […]

Voodoo Engineering and Knowledge Base Software

No “black magic” shaman under employ can beat the benefits of information sharing via knowledge base software. One of our sys admins when asked what he did to fix a technical problem would always say “voodoo”, giving the impression that it was all black magic. This might have raised a laugh, but in actual fact […]

Multi-Site Broadband VPN Deployments

If your company is deploying multi-site broadband VPNs you need to consider using a L2TP Private Wide Area Network. A PWAN employs Virtual Route Forwarding to offer complete security over a shared MPLS backbone.   The beauty of this approach is that you don’t need expensive MPLS connections – an ADSL line will do which […]