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Business End User ofcom Regs voip

A VoIP Spring

A regular trefor.net contributor, Peter Farmer is the Commercial and Regulatory Manager at Gamma, as well as an ITSPA Council member and Chair of ITSPA Regulatory Committee.  We are pleased to present his “VoIP Week” post.

So, Trefor asked me to approach an article for “VoIP Week” from a commercial perspective as opposed to regulatory…. took me a while, but sunstroked approaching Havant cycling from Esher to Portsmouth, it dawned on me.

We’ve had our VoIP Spring. We just don’t realise it yet.

Last year, there was much furore around Ofcom’s decision (enacting an EC Recommendation) to reduce geographic termination rates to the Long Run Incremental Cost (“LRIC”). These rates were previously calculated using Fully Allocated Cost (“FAC”). Very roughly, FAC is 5x LRIC in this market, so 0.3 became 0.06 pence per minute.

All the views espoused on that subject were valid, especially as we have a diverse industry with many niche interests and many unbalanced portfolios of net termination and origination. In the same market review, however, Ofcom transferred — for BT at least — the foregone common cost (the difference between LRIC and FAC, attributable to costs such as your CEO and Finance and HR teams, etc., and not directly to each incremental unit of what you are selling) in the termination market to the origination market. Granted, this had the perverse effect of reducing the cost (through the Significant Market Power Condition that governs non-geographic out-payments), but what it did to was virtually double the per-minute cost of the origination leg of Carrier Pre-Select and Indirect Access. Granted, again, this nets off against calls to UK geographic and non BT terminating non-geographic (why BT itself is exempt is a very long story that I will tell another day), but means that calls on legacy ISDN30 estates to mobiles and international numbers increased. Markedly. We are now in a situation where the direct cost of getting a call from the Network Terminating Equipment (“NTE”) over the Local Loop to the Digital Local Exchange (“DLE”) is five times that of getting it from the DLE to a mobile in the US of A. Seriously.

If you’re an over-the-top provider, your cost base just went down. You don’t have to worry about that leg from the NTE to the DLE. Your voice traffic is ones and zeroes encoded in packets of data over broadband frequencies, not analogue on narrowband frequencies. The per minute cost of providing the service to any caller has plummeted, relative to an ISDN2 or 30 or even a single WLR line.

And that right there, Ladies and Gentlemen, was our VoIP Spring. Let’s make the most of it.

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VoIP Week Posts:

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Business internet mobile connectivity voip

What are ISPs doing about Voice?

The question is being asked “what are ISPs doing about voice?” This is particularly relevant as the market consolidates and B2B ISPs not only seek economies of scale but additional sources of revenues.

Timico was founded as a fully converged ISP from the outset. Early on we had to decide whether to simply white label services from other ISPs and ITSPs or do “get into manufacturing” and do it all ourselves.

At the outset there were no real white label VoIP options. You had to do it yourself. However there were plenty of ISPs providing Virtual ISP services.

Categories
Business voip

ISDN problem & what to do about it

I love it when our ISDN line develops a fault, as it seems to do once a year with the month chosen at random. It’s happened to day. The reason I love it of course is we also have SIP trunks coming into the office so normal service doesn’t have to be resumed – it doesn’t stop in the first place. Hooray for ISDN faults 🙂  (hooray for SIP trunks).

I don’t have access to the numbers but it would be interesting to see the BT Openreach figures for exchange line faults. As reported last week the equipment is getting fairly mature.

Categories
Business voip

ISDN problem & what to do about it

I love it when our ISDN line develops a fault, as it seems to do once a year with the month chosen at random. It’s happened to day. The reason I love it of course is we also have SIP trunks coming into the office so normal service doesn’t have to be resumed – it doesn’t stop in the first place. Hooray for ISDN faults 🙂  (hooray for SIP trunks).

I don’t have access to the numbers but it would be interesting to see the BT Openreach figures for exchange line faults. As reported last week the equipment is getting fairly mature.