Business Regs spam

A cold call from Ideal Solar Solutions to someone signed up with the TPS

Cold call from Ideal Solar Solutions to someone signed up for TPS

Ideal Solar Solutions Ltd are based in Derby. They rang me at 10.27 this morning to try and sell me something, or at least to say that they were in the area on Monday and it would be good if they could arrange to come around to see me.

Actually they wanted to see both meself and Anne. Experience must tell them that decisions on big capital spend items such as solar panels are not made alone.

Unfortunately for them Anne was not around but also unfortunately I recorded the whole conversation – just to make sure that I got the name of the company right etc.

Their website is here. It’s got all their contact details.

Thing is they shouldn’t be calling me. I told them that I was signed up to the Telephone Preference Service and that I would be reporting them to the Information Commissioner’s Office.

They and their ilk are a blight on society. I realise that they are trying to earn a quid but don’t they understand how difficult it is to make sales with cold calling like this. Far better they did a sensible Google Adwords campaign and attracted people actually looking for solar panels. It would meant that the poor telephone sales girl who was clearly reading from a not particularly well written script didn’t have to endure days of fruitless calling speaking to people who didn’t want to talk to her and  who might report her employers to the ICO.

When calling me they withheld their number but if you need solar panels you can call them on 0844 472 2941. It’s on their website. Give em a ring. They haven’t asked you to call but I’m sure they won’t mind.

I note that they carry the logo of the CPA (Consumer Protection Association). The CPA needs to update its Code of Practice, assuming they have one – I couldn’t find it on their site, to include not calling people who are signed up with the TPS.

The recording of the call is here if you are interested. They didn’t ask me to record it but there again I didn’t ask them to call me. It’s a bit noisy but hey… I was recording off the speakerphone of a dect phone. You do hear the occasional ping – it’s my Chromebook – I was in the middle of a hangout with my daughter.

End User nuisance calls and messages

08000641087 – another number to stick in your block list

pirate_flag_thumbAnother scam number for you to stick in your block list is 08000641087.

My 16 year old son had a missed call from these guys 08000641087 and rang my mobile thinking it might have been my office number.

A search reveals that this number comes from LBM Direct Marketing Ltd, a legit organisation that allegedly does telemarketing for O2 and Vodafone amongst others. They may be legit but it doesn’t mean we have to like them. There is a lot out there about this organisation if you Google it or the number.

In the direct mail world I’m sure that legislation was introduced years ago saying that only people who had opted in to receive direct mail could be bombarded with it. It’s about time they introduced a similar system for telephone numbers to replace the TPS.

The returns on cold calling are very low anyway and you wonder why people bother. The job is soul destroying and I doubt that people can stick it for very long. An inbound sales strategy is far more successful. Get people to want to call you and then it is easy.

Btw I know I said to block the number but in reality this is impractical. There are probably thousands of such numbers in use and cold calling organisations can easily change them.

Wonder what this blog is about?

Post on where to complain about nuisance calls and messages here.

Footnote 21/2/2014 since this post was written it has had 9,853 visitors. That’s a lot of people being pestered.

LDM Marketing up to more antics here.

More scam number info here.