Categories
Engineer internet ofcom

Ofcom slow news – 98% of tablet owners use them to connect to the internet

August is normally a deadly quiet month. Almost to the extent that it would be very easy to say I might as well take the whole month off. This year seems to be different. We are rushed off our feet. It’s all good stuff. I’m not complaining. Just saying that we are very busy.

August is also normally a very quiet news month. The media resorts to headlines such as “Boy’s ice cream melts before he could finish it” and other riveting slow news day reports. The one bit of news that you could set your watch by every year in August is the Ofcom Communications Market Report. This year it came out when I was on holiday in North Wales and observing radio silence so I’ve only just noticed it. On that basis whatever I might say on the subject has possibly already been said.

Notwithstanding that the Ofcom CMR usually has some nuggets worth looking at. The first that stands out is the headline saying:

Total UK revenues from telecoms, TV, radio, and post fell for the fourth successive year in 2012.  These services generated £59.5bn in revenues during the year, a £0.1bn (0.2%) fall compared to 2011 as a £0.7bn fall in telecoms revenues was offset by increasing TV, radio and post revenues.”

This is interesting because our use of the internet is growing massively. This might lead you to naturally conclude that the revenues for businesses operating in that market are growing. Certainly this is true for Timico.

It is clear though that for the industry as a whole the model is changing. Old fashioned lines of business are changing. ISDN is being replaced by SIP trunks – telephony by VoIP. The cost of minutes has plummeted largely to a fixed monthly fee per subscriber. Broadband prices are also at rock bottom, particularly for consumers. The government is right when it says we have one of the most competitive markets in the world.

This is also true for mobile and whilst people might whinge about mobile prices the mobile operators are struggling with their gross margins. These large telcos are still seen as fat organisations paying fat salaries and there is probably some way to go on the cost cutting side before mobile markets reach the bottom.

Everyone in the game is trying to modernise their business model. The money must still be there. It is just going elsewhere. One clue is in the growth in TV, radio and post revenues. People must be using their internet connection to spend money. In our house we probably watch more TV over the internet that on the actual TV itself. Including the advertising. We also buy a lot more stuff over the internet than we used to, hence the rise in postal revenues. It’s mostly not downloaded. It comes in a van.

As the world moves more “onto the internet” the one thing that is becoming more and more important is the integrity and the quality of the internet connection. This is particularly true for businesses who are increasingly growing to depend on revenues that rely in one way or another on connectivity to make them happen. For example if you own an ecommerce site then every minute of downtime means lost revenues. Similarly in the physical retail world, most payments are processed using broadband connections. Lose the connection and lose the lolly.

However people might be spending their cash this represents a huge opportunity for the telco that can respond to change. They just have to look up and look forward and not dwell on what was.

One final note. Ofcom bless em do have a way of stating the bleedin obvious. They tell us that nearly all (98%) tablet owners say they use their tablets to connect to the internet. One wonders what the other 2% use their tablets for?!

Gotta go. Busy busy busy.

Categories
Engineer internet ipv6

A few observations on the Cisco Annual VNI Report 2012 – 2017

Trefor Davies thumbnail pictureI live in my own little world. It’s a connected world but relatively contained. I have a modest 2,461 followers on Twitter, 455 friends on Facebook and over 5001 connections of LinkedIn.

All this comes in to perspective when you read Cisco’s annual Visual Networking Index, a body of research that charts the growth of the internet and forecasts traffic patterns over the next five years. The latest issue is just out and comes with a ton of data. I’ve distilled a few points that jumped out of the router at me and shared them below.

Connected people and IPv6

According to the forecast by 2017 3.6 billion people will be connected to the Internet, up from 2.3 billion in 2012. Also by 2017 there will be 19 billion networked devices, up from 12 billion last year.

That’s a lot of people and a lot of devices. The fact that there are around 5 times more devices than people is a reflection of the growth of machine to machine connectivity. Nobody is going to be carrying around five networked devices, although having said that I carry four but don’t use me as an example of Mr Average.

It’s interesting to note that the number of IPv6 connected devices is forecast to grow from 1.6 billion in 2012 to 8 billion in 2017. On the face of it this suggests that most of the growth in connected devices is going to come from IPv6 which shouldn’t come as a surprise.

Metro versus long haul

Cisco reckons that metro traffic will surpass long haul traffic in 2014 and will account for 58% of total IP traffic by 2017 and will grow nearly twice as fast as long-haul traffic from 2012 to 2017. This is not something that your average man in the street will have to think about but it does help us to understand the trend towards regional peering exchanges.

Historically most ISPs connect to the internet at a few major hubs. London is one such hub. However as more and more traffic is local traffic it makes more sense to connect this traffic near to where it originates. For example the traffic between two servers “taking to each other” in Leeds would historically have been tromboned to London and back. It obviously doesn’t make sense to pay to cart data hundreds of miles and back if it can be done more directly. Now ISPs with a reasonable density of customers in Leeds can connect via the IX Leeds Peering exchange. The same applies for Manchester. In time as traffic levels grow the business case for smaller metropolitan areas will work we will see other locations appear on the connected map.

WiFI/mobile

Wi-Fi and mobile-connected devices will generate 68% of Internet traffic by 2017. It wouldn’t surprise me to see this number upsided. The only fixed internet connections in our house are the Xbox and my home office VoIP phone and the XBox is likely to go wireless when the new one comes out later this year. I would guess that most wired internet connectivity is going to be business based.

There’s more info on the Cisco blog here together with links to tools that allow you to play with the numbers. It’s well worth a browse.

Returning to my opening lines and the number of people I connect with, all these statistics do highlight the changing nature of our world. We are going to have to continue to adapt as more and more of our daily lives become electronic and connected.

I think these are exciting times from both a personal and business perspective. Exciting because of the wave of change sweeping across our personal lives that will hopefully enrich and enhance the quality of our lives. Exciting from a business perspective because there is money to be made out of all this growth.

That’s all folks…

1 no idea actually how many because it only tells me 500+ and I couldn’t figure out how many and I wasn’t prepared to spend any time finding out how to do it.

Categories
Business Regs security surveillance & privacy

The Report of the Joint Select Committee on the Draft Communications Data Bill

Report on Draft Communications data BillThe Report of the Joint Select Committee on the Draft communications Data Bill was issued this morning at one minute past midnight. It’s been in the news this morning with the deputy Prime Minister Nick Clegg calling on ministers to rip up their plans and go to “back to the drawing board“.

The 105 page Report concludes that “there is a case for legislation which will provide the law enforcement authorities with some further access to communications data, but that the current draft Bill is too sweeping, and goes further than it need or should.”

I have always said that the right balance between our personal security and our personal privacy needs to be maintained when considering this subject area and this is the tenet of the Joint Select Committee’s recommendations.

Unfortunately some of the basic conclusions of the report do not put the Home Office in a good light. There would appear to be a widespread failure to consult with many of the stakeholders involved, notably on the costs of the project and what might reasonably be achievable in terms of Communications Data capture and storage. In particular it is recommended that the HO will have to carry out a careful cost/benefit analysis and obtain advice and assurances from a wider body of experts than the companies that stand to earn money from devising secure storage solutions.

The committee recommends that the scope of the Bill be significantly reduced to cover only the retention of IP address data and “web logs” although regarding the latter they also “acknowledge that storing web log data, however securely, carries the possible risk that it may be hacked into or may fall accidentally into the wrong hands, and that, if this were to happen, potentially damaging inferences about people’s interests or activities could be drawn. Parliament will have to decide where the balance between these opposing considerations should be struck.

There is also a concern that web log data also contains content, which due to privacy concerns was specifically excluded from the Draft Bill. The committee has asked the Home Office to review whether it is operationally and technically feasible to only retain web logs of certain types of service where those services enable communications between individuals.

Regarding the storage of third party data traversing a CSP’s network it is recommended that the requirement to store such data only after attempts to retrieve the data from the third party be given statutory force. The effectiveness of this considering the overall objective must be questionable historical data is unlikely to be available in a timely manner for specific crime stopping targets.

The recommendations continue with the suggestion that the Home secretary should not have the power to extend the scope of “permitted purposes” of the bill and that indeed this list of purposes should be examined with a view to shortening it.

It is also recommended that the definitions for communications data under RIPA should be reviewed following consultation with industry with a particular focus on what is subscriber data (ie info on me and you) and what is traffic data.

A specialised SPoC (Single Point of Contact) team should be established that provides a central expertise for the approval of RIPA requests. This in theory should prevent misuse of the system – although Local Authorities are not specifically mentioned amongst the authorities that should be able to access the data under discussion here the committee recommends that bodies over and above the six in the Draft Bill should be considered for inclusion based on their case – notably the Financial Services Authority  and the UK Border Agency. Local Authorities, although representing a fairly small proportion of the nearly half a million RIPA requests each year and 20 times more likely to put in a non-compliant request.

Coming back to costs the committee is being polite when it says “that the Home Office’s cost estimates are not robust. They were prepared without consultation with the telecommunications industry on which they largely depend, and they project forward 10 years to a time where the communications landscape may be very different. Given successive governments’ poor records of bringing IT projects in on budget, and the general lack of detail about how the powers under the Bill will be used, there is a reasonable fear that this legislation will cost considerably more than the current estimates.”

It was nice to get a mention myself in para 276 regarding the effect on small CSPs of having to meet the requirements of this Bill.

The commitment to reimburse CPs the necessary cost of complying with the requirements of legislation should also be written into law and not left in any doubt.

Finally  “the figure for estimated benefits is even less reliable than that for costs, and the estimated net benefit figure is fanciful and misleading. It ought not to be used to influence Parliament in deciding on the relative advantages and disadvantages of this legislation. Whatever the benefits of the Bill, they are unlikely to be financial.”

The cost aspects of the recommendations are pretty damning. It would be nice to think that as much effort is put into all legislation as this committee has put into the Draft Communications Data Bill. I’m thinking specifically of the Digital Economy Act but I’m sure there must be others.

I’m not totally comfortable that any safeguards built into the Bill will really work, especially when it is noted that nobody can 100% guarantee the security of the storage of the data. At least on this occasion  the Government is being sent away and told to get their homework right and the subject of security versus proportionality is highlighted as being central to the debate.

That’s all for now. You can read the whole report here. I’m sure I will have missed something. You can also read my other stuff on this subject – use the search box at the top right hand corner of this page. There is a lot of material.

Categories
Business ofcom Regs

So much to do so little time…

Not sure whether I mentioned it but I’m off on holiday after this week – going to see the London2012  Olympics.

You would think that the world would drop everything and focus on the biggest sporting event to hit the UK (ok mostly London) since ever. I’m amazed at how much is still going on in the world of internet legislation. So much so that most of it will have to be left to others for comment.

We have consultations over the Draft Communications Data Bill. Then the Interception of Communications Commissioner has published his annual report – interesting reading I’m sure.

Oh and did you know that the Welsh Government (iechyd da)  announced that it has selected BT to implement the Next Generation Broadband Project for Wales. BT was also the successful bidder in North Yorkshire which has become first county to deploy BDUK broadband (if I can call it that). Note the Welsh Government is also launching a Business Crime Unit.

Next up is EU Commissioner Neelie Kroes who has outlined the European Commission’s general conclusions following on from last year’s consultation on wholesale access to telecoms networks – good stuff.

You don’t need me to tell you that Ofcom has published its Communications Market Report for 2012 – I’ll definitely be reading that but not whilst I am on holiday.

You may not have noticed that the IP Crime Group, which was formed in 2004 by the Intellectual Property Office (IPO) to bring together experts from industry, enforcement agencies and Government to work together on piracy and counterfeiting issues, has published its latest annual report.

The Department for Business, Innovation and Skills launched a consultation on enhancing consumer confidence by clarifying consumer law. In addition to goods, the consultation also looks at services and digital content.

Finally uSwitch has published a report on broadband billing.

All exciting stuff eh? Unfortunately you will have to gen up on all this yourselves as I won’t have time to do it. All good reading for when you’re on the beach.

Ciao.

PS Lists and links have very kindly been provided by ISPA.

Categories
Engineer mobile connectivity security social networking

McAfee quarterly threats report Q3 – a worthwhile read

Tinterweb is a wonderful place full of  great things that can change our lives. Of course we all know it is also full of pitfalls, dangers, threats, hazards, risks, problems, exposure, troubles and perils 1.

I have just discovered the McAfee quarterly “Threats Report” . If you haven’t read it you need to rectify the situation. It is an amazing compendium of the threats to which we are exposed when we reach out into the land of the hypertext transfer protocol.

For the convenience of the busy reader I have selected some extracts for your delight.

  • In Q2 the Android mobile operating system became the most “popular” platform for new malware.
  • By Q3 Android has become the exclusive platform for all new mobile malware.

Look out that your phone doesn’t start texting premium rate numbers or broadcasting your personal data or even, as is the case with Android/NickiSpy.A and Android/GoldenEagle.A, start recording your telephone conversations. Don’t give any banking information over the phone will you. The malware stays on your phone for an extended period of time to make sure it catches the right phone conversation!

I’m not a worrier but I have started to think more about protecting myself and my family when communicating. There are some security solutions on the market and I will give them a go over the next few weeks and report back.

The McAfee report has tons of interesting stuff in it – Botnet growth by region, Social Media threats, new “bad reputation” URLs per day (hits 40,000 some days!!!). There are currently over a quarter of a million Active Malicious URLs. The report even tells you the going rate for Crimeware tools – $1,500 for Linux exploit tool LinuQ (with private exploit) – if you are unfamiliar with this don’t ask – it’s a need to know job and I don’t know.

I encourage you to read the report to which I link again here.

1 My thanks to Roget’s Thesaurus for this contribution

Categories
Business ofcom Regs

Ofcom International Communications Market Report 2011 – the unscientific analysis

It’s always exciting when Ofcom brings out a new report. No, no I really mean that:) There is so much going on in the communications world and fair play to it Ofcom has the resources to produce some really interesting stats.

This time it’s the International Communications Market Report 2011. I’ve only just noticed that its out so haven’t had time to distill its 363 tightly packed pages into five paragraphs as is my usual wont. Don’t worry – that’ll be something to do another day.

In the interest of taking a break from work before going home I do, however, herewith provide you with a few choice morsels to keep you going until those five paragraphs are crafted.

Categories
4g Business mobile connectivity ofcom Regs

Ofcom delay in holding 4G spectrum auction will cost UK £100s millions report says

More pressure has been piled on Ofcom and the government by the publication of a report by the Open Digital Policy organisation suggesting that delays to the UK 4 G license auctions will cost the country dear. The delay to the auction has been caused by apparent threat of legal action by a number of carriers including O2.

ODP looked at the speed, capacity and coverage improvements next generation mobile broadband (known as 4G or LTE) is likely to bring, and estimated that over 37 million business hours per year could be saved from faster mobile data downloads if 4G mobile technology was to be deployed sooner than is currently planned.

Earlier this year I chaired a debate on mobile spectrum allocation at Portcullis House in Westminster. The issue of 4G spectrum allocation is a hot potato. The three largest mobile carriers O2, Vodafone and Everything Manyplaces, have existing voice bandwidth that they are being allowed to reuse for data. 3 does not so this delay will not only cost UK business but will likely have a deleterious effect on the number 4 operator (this is clearly a numbers game).

Ofcom, the UK regulatory authority tasked with

Categories
Business Cloud mobile connectivity security

Mobile Working Report — CoIT and BYOD Trends

mobile,working,report,CoIT,Consumersiation,IT,BYOD,Bring,Your,Own,Device,TimicoThe mobile communications market has for years been characterised as a commodity space. Selling mobile services was largely a matter of who offers the best price.  The rise of the smart phone and the pursuant growth in mobile data is changing this.

Price is still important but these devices are so expensive that the amount of hard cash people (consumers) are willing to spend on their mobile contract has grown considerably. I know this from first hand experience having a 19 year old student son who spends not an insubstantial amount of his monthly budget on an iPhone4 contract.

This in turn is a source of angst for businesses who have not traditionally provided the bulk of their staff with top of the range handsets. Unless you have been in a media vacuum over the last six months you will know that this has led to a phenomenon known as Consumerisation of IT and the Bring Your Own Device (BYOD) revolution.

I have written about this before. As a provider of mobile services

Categories
Business internet

ONS report on internet usage shows huge growth in mobile use

I assume everyone has already read The Office for National Statistics published data on internet access in the UK issued last week :). The survey found that there have been significant changes in the way people connect to and use the Internet in recent years. No surprise there then.

There are a few “no surprises” such as the fact that the younger you are the more likely you are to use social networking and that LinkedIn is used more by men than women (with the associated equality in business issues I’m sure, like it or not).

Also over half of us (66 per cent of all adults) purchased goods or services over the Internet. Even my aged parents buy stuff online. Interestingly 31 per cent of us 2010 sold goods or services online (up from 21 per cent in a year).

The biggest wow factor was the number of people using their mobile phone to connect to the Internet. This rose by 6 million between 2010 and 2011  (fastest among those aged 16 to 24) and now amounts to 45 per cent of total Internet users. The time will come when there are more mobile internet users than fixed – my input.

What is slightly disappointing is the fact that the most recent data for business internet use is based on 2009 data in a report published on 26th November 2010 (actually entitled E-commerce and ICT activity 2009).

Perhaps the business community does work a little more slowly than consumers these days but this is such a fast moving world that data that is almost 2 years old seems positively stone aged.

On a side note my son is about to enter his second year at University and his first year in private accommodation. The communications needs of the five lads in his house are 1) fast broadband with unlimited data package and 2) an iPhone. No fixed line telephony thank you very much.