Category: Mobile

Mobile posts inc connectivity, hardware and technology

Categories
broken gear End User phones

Day 3 without a phone #broken #SGS4

sgs4This is my third day without a phone. It isn’t completely true to say that as in Kid4’s Samsung Galaxy Mini I do have a means of making phone calls. It just isn’t much use for anything else and even as a mobile telephone it has limits – the battery life is totally pants. I’m sure I could buy a phone that was just used as a phone without needing to even think of charging it more than once a week.

Although I normally use social media channels for communications more than voice, funnily enough I did use the Galaxy Mini a fair bit yesterday. Kids needing to talk, me needing to phone accountants & Mrs Davies for who social media is something she just uses by proxy. ie asks me to do it.

The email from the menders with instructions on where to send the broken SGS4 arrived whilst I was in the office yesterday. It has some sort of voucher for me to include when sending the phone away for repair. Not having a printer in the office I emailed it to the one at home and the voucher was waiting for me when I got home together with the form for the school trip that had needed handing in that morning but had taken quite some time to get from Anne’s iPad onto the paper.

So this morning on my way in I am swinging by the Post Office to send the phone off by registered post. It should take another week or so, if they hold to the SLA. That’s one phone charge for a phone or seven for a Samsung Galaxy Mini. It’s no wonder Kid4 wants an iPhone! My brain tells me to hold back on that one though I don’t know how long I’ll be able to do it.

Today is supposed to be the launch date of the Samsung Galaxy K – the version of the S5 with an optical zoom camera. I may yet be tempted but will wait and see. Votch zis space.

Related posts:

First night without a phone
Mobile phone insurance claims
This iPhone is dead

Categories
chromebook End User google phones

First night without a phone

Yesterday I smashed the screen on my S4. Correction. I accidentally dropped it and the screen smashed. This wasn’t a wanton act of vandalism by a man frustrated with the inadequacies of his communicator.

Although I’ve stuck my SIM in Kid4’s Galaxy Mini i’ve decided that to use that device is too much of a hassle. It wouldn’t let me delete his Google account as to do so would render some of the apps unusable. I did add my personal and business accounts to the device but deleted them before they had managed to synch. I decided I didn’t want my credentials on someone else’s device if deleting them after the fact was going to be problematic.

Now I lie in bed typing on my Acer C720 Chromebook having used it to check Facebook, Twitter, respond to a comment on this blog, read the papers (the news is the same wherever you look), check mails, look at the weather forecast and no doubt do a few other things subconsciously that I’ve already forgotten about. Ordinarily I’d have done all that on the phone. The Chromebook form factor isn’t as convenient for a Sunday morning.

Two other things I’ve not done with my phone spring to mind. One is I haven’t taken a photo of the beech hedge in our back garden. It is just coming into leaf and I quite liked the way that one part of it is budding before the rest showing a little splash of green colour in an otherwise brown hedge. I use the phone a lot in this way, taking ad hoc pictures of things that catch my eye. Check out the photo of petals lying in the road at the end of the post.

The other thing left undone is that I didn’t wake up in the night and didn’t check the phone. Maybe I wasn’t destined to wake up last night or maybe it was because the phone wasn’t there. Why on earth do I need to use the phone at 3am anyway? I don’t.

There is a third “not done” thing. I went out to early doors at the Morning Star without a phone. I also left my wallet at home and just took cash. Normally before leaving the house I check that I have phone wallet and house keys. Yesterday I just checked the house keys. Very liberating. Conversation flowed in the pub and I was 20 minutes later than normal leaving. This was done with a modicum of guilt knowing that Anne couldn’t call me to remind me that tea would very shortly be on the table.

It mattered not. The initial experiment was a success and my first 24 hours without a phone has almost been completed. I’m feeling remarkably relaxed…

petals in the roadOther posts with with photos:

Mobile phone photo competition
Photographic evidence of a great night out
Poignant phonebox photo

Categories
End User phones

Mobile phone insurance claims

sgs4Just had to claim on my Lloyds Bank current account insurance for a repair to my mobile phone. Dropped it whilst getting into the car this morning. Doh!

Took me 3 minutes to get through the ivr tree only to end up with a person who could not answer my question and forwarded me to another ivr tree whereupon I eventually ended up in a queue to a third party insurance company partner who was  “currently experiencing extremely high levels of calls” and said would I mind awfully waiting. I made that last but up.

Sorted it quickly enough mind you, once I’d got through to a person. Sounded Scottish though the memory may be playing tricks with me. At least it wasn’t overseas somewhere.

Makes me thing if the Scots do go for independence, and as far as I am concerned it is entirely up to them, will we start complaining about outsourcing call centre jobs over the border?

“Aargh I’m not using that firm again. They use a non-domestic call centre. You speak to someone who has no idea where Lincoln is and think it is somewhere near London. Couldn’t understand a word they were saying!”

I was on the phone for 15 minutes 45 seconds. Anne and I dread it whenever we have to call an insurance company. The worst is motor insurance. You can write off a measurable portion of your life in call queuing and then answering all the security question and after all that they ask you questions you don’t know the answer to such as the fuel consumption of your 1956 Ford Popular1 or what were the three points from 1986 all about?

The S4 still functions as a phone but the screen is totally pooped. I was able to call it, hear incoming email alerts, “find” it online and then do a factory reset.  So now I’m going to be without a phone for around 10 days whilst I wait for the email with the appropriate approval to return voucher and then the 3 days to assess the damage once the phone has been received followed by the 3 days to fix/return.

I have temporarily moved my SIM to Kid4’s Galaxy Mini. The question will be whether it is worth doing this or should I experiment with not having a phone for the ten days? The hardest bit will be at night where the S4 is very handy for tweeting between the sheets, reading the papers first thing etc. Also the lack of a decent camera is going to be a nuisance.

I did consider just getting a new phone but it’s £50 insurance excess versus a few hundred quid and I want to wait for the new Nexus anyway. Be assured I will keep you updated on this most important of modern sociological issues. To have a phone or to have not.

Other insurance related posts:
This iPhone is dead
23 mins on phone to insurance company
PPI Insurance – are you eligible for £7,500 compensation?

1 No smart arse comments please – I have no idea when the Ford Popular was manufactured and I’m not interested enough to look it up.

Categories
Business chromebook End User phones

Mildly interesting Microsoft news on the wireless #Nokia

I know it’s the weekend but there was some mildly interesting technology news on the wireless (Home Programme) with the ratification of the sale of the Nokia mobile phone division to Microsoft.

Microsoft have an uphill battle to catch up with iOS and Android. Although commons sense suggests there has to be room for a third mobile market player my experience with the Nokia Lumia 920 suggests that Microsoft has a huge hill to climb. They lost me.

They also lost my daughter who bought a Chromebook when her windows laptop broke. It fits beautifully with her droid. My wife’s laptop has some adware on it. I suspect they are about to lose her too. It’s far cheaper and easier to buy a new Chromebook. All she needs it for is the occasional document, emails and iPlayer.

These big companies all too easily lose touch with the end user. A couple of years ago I tried to get in touch with someone at Microsoft. Left multiple voicemails and sent multiple emails inviting to person to speak at an industry bash. Not a peep. No acknowledgement. Nothing. These people spend all their time attending corporate meetings to discuss plans, strategies stock option price and bonuses. Useful and important things I guess.

Just spent a couple of nights at the DeVere Wokefield Park for UKNOF28. It was full of corporate types (no idea who they all worked for) wearing near identical suits and some of them, employees of the month no doubt, clutching bottles of cheap champagne. I suppose they could have been Microsoft staff.

Anyway Microsoft have a lot of cash, at the moment. They will spend a large fortune trying to catch up. This cash can easily disappear though especially if their Average Selling Prices have to plummet in an increasingly competitive commodity market.

I think I should stop here. I was only trying to tell you the mildly interesting news about the sale of the Nokia handset business sale to Microsoft. I heard it on the wireless set in the kitchen, on the Home Programme. In case you missed it…

Categories
Business internet mobile connectivity

UKNOF 28 wifi at DeVere Wokefield Park

uknof28 wifi devere wokefield park

At the DeVere Hotel, Wokefield Park, Reading for UKNOF28 (Google it). The hotel is huge. This does cause a problem. My room is in the Mansion House which is a good half hour walk1 from the Executive Centre where the meeting is being held.

There has been a slight kerfuffle before the meeting starts as the UKNOF WiFi kit wasn’t exactly late arriving but certainly making the organisers a little nervous. Meetings such as UKNOF, LINX et al need to bring their own kit because that provided but hotels and conference centres is only designed to be used by “normal” people. ie not internet geeks and techies (it would be worth aggregating the home broadband bandwidth use of this community to see how it compares with the average).

You will be pleased to know the kit is now here and an announcement has been made alerting us to a short break in service whilst wires are switched over.

The object of this post however is to praise the WiFi service offered by the DeVere. It has worked brilliantly everywhere in the hotel. I used my mobile VoIP client last night because there is absolutely no mobile signal here. The bandwidth  wasn’t perfect for VoIP but I imagine 7pm is pretty much peak time for hotel internet usage as folk get to their rooms, check email etc.

The lack of mobile coverage is an interesting situation for a venue that is filled with suits at corporate offsite meetings. Every open door you pass has a meeting table with overhead projector and people sat around doing stuff. Yesterday the Mansion House bar was filled with besuited-open-necked-shirted-enthusiastic salesmen clutching bottles of champagne awarded to this month’s top performers (etc). Filled me with dread.

As I walked to check out the conference venue yesterday afternoon there was even a bloke sat on his own around some “team building” equipment laid out on the lawn. He was waiting for the punters to turn up. Some time later it was absolutely chucking it down and I saw him packing up the stuff. Presumably his clients had abandoned that part of their offsite meeting and adjourned to the bar. Rain needn’t stop play – just changes the game 🙂

So well done DeVere on your WiFi. The screenshot in the header is the speed I’m getting inside the conference room. Presumably everyone else is now using the UKNOF kit.

More from UKNOF28 as it happens. Read it first on trefor.net 🙂

1 Ok I’ll admit to a slight exaggeration here but it is a long way.

Categories
End User phones

How to avoid twitter spam from O2

o2 tweet

O2 are encouraging you to sign up for spam tweets. The above promoted tweet might seem innocuous enough. Chance to win a super new HTC One M8. Good stuff.

However buyer beware. Once signed up I can't see how there can be an unsubscribe mechanism. O2 are hardly going to waste some of their 140 characters with a message on how to unsubscribe. Unless it's basically a simple unfollow. It's not clear. I'm not going to follow the link on the off chance of finding out.

There is also a basic problem with this whole concept. People don't regularly look for mobile deals and offers. They sign up for a contract and then forget it until the 18 or 24 months is up and then they look again. Am I wrong?

The way to avoid all this is to ignore the tweet.

PS Does win "an HTC" sound right? Win "a HTC" surely.

Categories
Bad Stuff End User fun stuff Mobile ofcom Regs scams

An Open Letter to Olaf Swantee, CEO of EE

Hi Olaf.

I hope you don’t mind the informal start to my letter as, after all, your company’s recent one to me regarding an increase in the price for my package from EE was as equally informal (I’ve popped a copy of it in the gallery below, though I’m sure you already know all about it).

Before I start, I will admit that you have a contractual basis from which to make the change detailed in the letter, and can mount a robust (albeit one open to challenge) argument about regulatory compliance. That isn’t quite the point, though.

First, I’d like to draw your particular attention to the line that says “RPI (Retail Price Index) is a measure of inflation, which directly affects the cost to run our service.”

Interesting. And I’d like to point out a few things to you which would suggest that you are mistaken.

  • RPI, as a measure of inflation, is now largely discredited. Anyone in the know, including your sector’s regulator, the Office of Communications (Ofcom), is migrating to the use of the Consumer Price Index (CPI). Have a look at Ofcom’s discussion in paragraph 3.155 onwards of the Wholesale Local Access Review.
  • Some debate exists on whether wages over the last 12 months have tracked CPI (which is lower than RPI, by the way); it somewhat depends on which decile you find yourself in. Considering this data from the BBC, I suspect you and your executive are OK but a substantial number of EE staff may not be. Unless, of course, you gave them all a CPI-busting wage increase of the RPI figure. Did you?
  • A substantial part of your business is your mobile phone customers calling landlines: 01 and 02 numbers. As a result of a European Union Recommendation some time ago, Ofcom lowered the termination rates on 1st January 2014 for these calls by around RPI (this review was started before the Office of National Statistics drove the final nail into the RPI coffin) minus 87% — a net 84% reduction in that cost to your business. Funny, but I don’t recall getting a reduction in my line rental or other charges, so I assume you’ve kept this windfall, yes? See Table 1.1 of the Final Statement in the 2013 Wholesale Narrowband Market Review for information.
  • The Treasury estimated that the 4G spectrum auction would raise around £3.5bn. In reality, it raised £2.34bn, so there’s a £1.1bn saving there for the mobile industry against a reasonable market expectation; thus, rationally-speaking, EE must have forward-priced its 4G services expecting to outlay a market value for spectrum, resulting in further savings on your part. Is this true?

I am sure you can see at this point why I have a problem believing you when you say that RPI (or CPI) has had a direct affect on your entire business; unless in spite of what I have cited above there is a cost that has risen so disproportionately high that it means the average cost increase is the same as the RPI? What could that cost be…perhaps Kevin Bacon’s fees?

Continue reading “An Open Letter to Olaf Swantee, CEO of EE”
Categories
End User gadgets H/W internet media Mobile mobile apps phones

Gaining Focus

As readers of last week’s Conscious Uncoupling already know, I am making moves to unhitch myself from my iPhone 4 of the past 3 years and start anew at some point in the near future with an Android KitKat device. And as I am always looking to put the latest tech into my hands when the time comes to upgrade (or as my Apple-inebriated friends would likely put it in this case, “mistakenly change”), I have been looking quite fervently at both the HTC One and the Samsung Galaxy S5, both of which have just recenlty seen release and both of which are racking up impressively high numbers with regard to NRP (Number of Reviews Published…my statistic, my acronym, and no amount of search engine pounding will turn it up).

Two weeks ago (week of 31-March) HTC brought their blitz of HTC One M8 promotion to a crescendo that rolled over and straight through the technologically inclined and/or curious, and which resulted in a quantity of review inches more than adequate enough to ensure informed options would set in time to counter the Samsung Galaxy S5 wave that followed last week (week of 7-April). Now, of course, I cannot and will not make such an important relationship decision without first establishing a level playing field upon which I can hinge it, so I have resolved to wait a few weeks…a couple of weeks…at least a week to let all of the new information foster (fester?) within.*

So all of those reviews. Essentially, they boil down pretty straight across party lines (yes, that is a telephony joke…a groaner of a telephony joke but a telephony joke nonetheless).

HTC One M8
Pros: Gorgeous build and design (actually it is more accurate to go All-Caps on GORGEOUS, as this is the overwhelming first-notice feature cited in every one of the product reviews I have read or skimmed or found myself subjected to). The expected high level of display, speed, and functionality. GREAT speakers! “Motion Launch”, which allows the user to perform specific commands with the display off via tap, swipe, or gesture. Better than expected battery life (and a power-saving mode that can be configured to set energy amount parameters).
Cons: Lousy camera. Just awful. Won’t anyone say something nice about the camera? Or, at least, not be so enthusiastic in dinging it?

Samsung Galaxy S5
Pros: Waterproof! Yup, the Galaxy S5 is waterproof, up to 30 minutes at a depth of 1 meter. Terrific screen, camera kudos all around, noticeably great battery life (and the battery can be swapped out as needed, too), storage expandability up to 128GB, health features (a heart rate monitor as part of the on-board hardware won’t keep me from drinking a single Cola-Cola or eating a single chip) significant reduction in the amount of Samsung TouchWiz bloatware from its S4 predecessor, speed and functionality to beat the band, and light.
Cons: Perhaps TOO light, as every reviewer critisizes the S5’s “cheap” feel (at least in comparison to the heavy and shiny smartphones in the arena, all of which suffer phone reception for their metal-enwrapped goodness), the fingerprint scanner is not as smooth as Apple’s Rolls-Royce-aspiring iPhone 5S, and though the TouchWiz bloatware is less than it was on the S4 it is still a proverbial fish-in-a-barrel target for criticism.

So pushing cost/plan out of the equation, I find I am leaning hard towards the Samsung Galaxy S5. I cannot say that I have spent much time wishing I could use my phone in the sea, pool, or shower (and I haven’t found my phone doing a toilet tumble since the days of the Nokia 3310), but what I can say is that I cannot imagine spending ANY time with a smartphone that is camera-lacking. The (at the time) industry-leading camera is what put me in my iPhone 4 back in 2011 to begin with, and as criteria go that function is even more of a decision-maker for me in 2014.

Get the picture?


*Yes, there are tens of other KitKat-able phones that warrant consideration along with thes two new goliaths now stomping around, however I did lead with my propensity for grabbing up the latest tech and it doesn’t come any “latest” than the new flagship products from HTC and Samsung. Of course, the fact is that “With Great Popularity Comes Not Only Great Punditry But Great Amounts of Shared Opinion and Technical Insight.” (humblest apologies to Stan Lee and Steve Ditko, both of whom are thankfully still with us as of this writing), so there is that, too.

Categories
End User fun stuff gadgets mobile apps phones wearable

Cycle Gear

A long time ago I used to cycle everywhere; then I learned how to drive……. then I learned how to drink and how to hail (and afford) a taxi….. then I moved to the countryside with idiot drivers like me that didn’t really look out properly for cyclists….. then I moved to the Surrey / London border and the quack told me to stop abusing my joints.

But now, I have an all clear and the realisation that there is some epic cycling country around here. I write this, for example, after following National Cycle Route 4 pretty much from home to Tower Bridge this morning, through Richmond Park and substantially along the river (including past Craven Cottage, home of the mighty Fulham Football Club). I am now editing it a few days later after a 25 mile blast from home to Richmond Park to say hi to the deer.

Of course, being in telecoms means such a venture cannot be undertaken without some degree of geekist equipment. So, I have my bike, a Specialized Crosstrail. Hybrid, obviously, because (1) I don’t want to be associated with the LycraLouts that ride two abreast on main roads and (2) becasue there’s no way a roadbike can handle tow paths at speed.

There’s the Moon LED lights that charge from a microUSB socket, which is incredibly useful. They have a multitude of settings, which I cannot master despite them having only one button. Oh, and they’re bright, which I suppose is the main thing. There’s also the generic Chinese reverse engineered wireless speedometer, which is essential for knowing just how fast the idiot BMW driver that missed you with a nanometre clearance was going relative to you…. and, more importantly, how far it is to the pub for pie, chips and ale.

Which pretty much just leaves some form of mapping solution. And for that, I have two essential pieces of kit. The first is my iPhone; the second is something to put it in – for which I have this handle handlebar bag. It is importantly water resistent (to be fair it only gets mildly moist even in a monsoon downpoor). It’s large enough to hold a wallet and a battery pack (essential for mobile mapping, for reasons I have previously written about) and has a clear plastic cover on top and a pouch for your iPhone (apparently other devices are allegedly available). There’s also a neat slot for a headphone cable, though I for one would rather hear the idiot in the BMW coming than listen to my playlists.

Continue reading “Cycle Gear”
Categories
End User gadgets Mobile mobile connectivity phones

Conscious Uncoupling

In early 2010 I gave up Windows Mobile and my HTC TyTN II and made the leap to an iOS-saddled iPhone 3G. Making the switch was not necessary — the TyTN II still had a good amount of life in it, and I know it kept its next owner happy enough for roughly two years following — but when My Missus’s company upgraded her to an iPhone 3GS I thought I’d take the opportunity to shake myself out of my mobile comfort zone and repurpose her leftover phone.

I can see you drifting, treasured reader, so let me take a moment here to put my fingers in your nose and pull you back towards your screen. I am not going to go down the gorged-so-deep path of the iPhone-converted here. Promise. Stick a needle, man.

Continuing…I enjoyed my early experience with the iPhone, but felt then that it was more a toy than a tool, and that has not changed (yes, four years gone by and I am still wielding an iPhone, though I upgraded that original 3G to a iPhone 4 three years back because at the time it offered what was unequivocally the best phone-based camera on the market).

ChainedNow don’t get me wrong.  Toys are great — anyone reading my stuff for any sustained period of time soon learns just how much I love my toys — and so long as the Internet-connected shiny in my pocket is able to provide pics, phone, text, email, and a wee spot of web browsing it really doesn’t need to be anything more. Thus I should be fat-n-happy with iPhoneKory, right? (If you haven’t caught on yet, yes, I sometimes name inanimate objects.) I shouldn’t be consumed with thoughts of moving into an Android phone, but should be content to remain comfortable and cared, warm and satisfied within iOS’s bright, colorful walls. I shouldn’t be…but I am.

Continue reading “Conscious Uncoupling”
Categories
Business End User Mobile mobile connectivity social networking UC

Air France has Me all A-Twitter

Decided to leave the cave and go mobile to do the writing thing today. And why not? Both of the pieces I hope to crank out are of a mobile ilk, the weather on this early April Paris Monday is Spring Fever inducing, and a new local wifi-enabled coffee house (Le Café Lomi) has opened its doors nearby…a perfect storm!

The battery icon says I have 2:11 before all goes dark, so let’s start clacking.

This past 21-December I packed up My Missus and The Boy for a 5-day trip to visit family in Chicago (far more accurate to say that My Missus packed me and The Boy up, but I don’t see any reason to ruin a good story with facts…except, paradoxically, I do). We left the flat early that morning, all media-delivery devices fully charged and ready for the 12+ hours we would spend in the air travel envelope (bubble?), and headed for the RER B train that would deliver us to Charles de Gaulle (the airport, not the long dead general and president). En route I decided to check our flight status, and having successfully carried that out I then thought, “Let’s see if anyone is awake at the Air France Twitter switch on this fine Saturday.” Not being the most avid Twitterer, this was actually a bit of personal evolution on my part.

First Tweet to AF

Within just moments I received a response, and a somewhat personal one at that (as evidenced by the reference to my day’s destination)! Shocked and delighted, I immediately tweeted back.

Second Tweet to AF

Then my wheels started turning…hmm…yes, I would look for ways to keep my @AirFranceFR friend apprised as we moved through the system.

Continue reading “Air France has Me all A-Twitter”
Categories
internet mobile connectivity net neutrality ofcom Regs

Net Neutrality update

Regular readers will remember my piece for Trefor.Net last September, where I defined what the average VoIP telco wants from an open internet. I know this article had a readership of at least one, because I saw someone brandishing a print out in Ofcom. Yay me!

Anyway, things have moved on. We had Ed Richards, Ofcom’s CEO, saying they weren’t “waiting for Europe” when Philip Davies MP pressed him on the issue at the Department of Culture, Media and Sport Select Committee last year (for which Philip earned a nomination as ITSPA’s Members’ Pick at the 2014 Awards) – but Europe aren’t waiting for them earlier.

Last week, the European Parliament voted in favour of the so-called “telecoms package” which includes, amongst proposals regarding a Single Market I have previously slated here and the abolition of roaming fees (which I shall slate below), proposals on Net Neutrality. Before we get too excited, this was only the first reading. The College of Commissioners is about to be disolved, along with the European Parliament for elections and who knows what political landscape will be returned to Brussels in May. It’s not likely to receive much more Parliamentary time until the end of the year now at the earliest, which makes their December 2015 implementation date seem optimistic.

The European Union’s proposals mirror, largely, what ITSPA and the VoIP community would accept (in my view) as a legislative intervention. ISPs cans till offer specialised services to protect business critical applications, or prioritise video on demand, but would not be able to do so to “the detriment of the availability or quality of internet access services” offered to other companies or service suppliers, except for traffic management measures which are “transparent, non-discriminatory and proportionate” and “not maintained longer than needed” to protect the integrity of a network.

This is a good step, but I for one, along with ITSPA colleagues and others aren’t waiting for Europe like Ofcom – watch this space for a progress report soon!

Abolition of Roaming Charges

The European logic is rather federalist; it says you should be able to use your phone for the same rates anywhere in Europe for the same price as at home. Aside from the age old rule (which also applies in next generation telecoms – distance is still a factor in signal regeneration, rateable value of fibre etc) that the further a call is conveyed the more it costs, it is wholly illogical to be able to call next door with your mobile for the same rate as calling it from Lithuania, you cannot ignore the basket effect. 26% of socioeconomic group D and E households are mobile only. The reduction of roaming profits to mobile operators leads, in part or in whole, to a waterbedding…. (I almost wrote waterboarding, as that’s what it feels like to deal with a mobile operator’s customer services sometimes)… other products and services will increase in price to compensate for the foregone margin.

So, in short, one consequence of the EU’s proposal is that those that cannot afford to go on holiday in Europe, or those businesses that don’t trade in person in Europe, shall subsidise those that do. That just doesn’t seem right to me.

Google+

Categories
broken gear End User gadgets H/W phones

SD card unexpectedly removed SGS4

It’s not looking good. Just had notification on Samsung Galaxy S4 that “SD card unexpectedly removed”. This is the same message I was getting before the last SD card was wiped.

If we recall, the SGS4 was launched on 26th April 2013.  This means that my SGS4 is less than 1 year old1 and it looks a if it is about to destroy a second SD card. Notwithstanding the fact that the phone is less than a year old and it is already my second SGS4. My first had a faulty USB socket.

Frankly this is totally unacceptable. These are very expensive devices. The reliability is atrocious. I am going to take this up with Samsung as a point of principle. Stay tuned…

1 in fact I got it on 13th May 2013.

Categories
End User gadgets phones storage backup & dr

Ooo my what a big SD card you’ve got sir – is that 128GB bulging out of your pocket or are you just pleased to see me?

list of micro sd card sizesJust been to PC World to buy a new 32Gig SD card. As you know my old one was jiggered by my camera/phone/SGS4/intergalactic-slow-software-communicator (if not catch up with the story here and here)

Permit me to be flabbergasted but these things now come with up to 128GB of storage! FGHJOweroijhlkjhlklnnnggg1. Now I don’t think I need 128GB. I’ve only got about 50GB on my Drive athough that doesn’t include music and photos.

This is the point when someone usually chips in and says “that’s more storage than ever existed on the whole planet before 1983” or “that’s more storage than they had on board all the space shuttles and all the Apollo missions ever including Apollo 13!”

I think at this stage that storage tech would appear to be outpacing the media tech destined for storage and also the battery technology destined to power the mobile media players (ie c/p/S/i above). Mind you it is a fair bet, knowing the people I know that someone will come back and tell me that he has to carry several 128GB SD cards around in case some of his main storage runs out (Tom Bird? 🙂 ).

I bought a 32GB job for about £19. It’ll do me for now.

PS when will they be quoting how many UHD videos a card will store. I spoke to a guy in PC World who told me they weren’t selling many 4K TVs.

PPS I know some smart person will also tell me I could have bought the 32GB card for 25 pence online but I didn’t want to wait ok? 🙂

1 Sound of me being flabbergasted
2 Applicants for membership of the extreme abbreviators club should leave a comment. We meet evry mnth in gd pb cld rhdtfpt in htbrftp.

Categories
broken gear End User phones

Content of SD card appears to have been wiped on Samsung Galaxy S4

As an additional note to my previous post it would appear that all the content on my SD card has been wiped. I’ll have to check it when I get home in case it is just the phone not seeing it. It’s not just the music but around 1,200 photos and videos.

Is this a problem? Nooo. It is an irritation because I’ll have to reload the music from my NAS box backup. The photos will also be safe on the NAS box and also in Google+ (I’ve checked). Doesn’t engender confidence though.

At the same time I said yes to a Samsung software update and now some of the cookies have disappeared. I’m having to re-enter credentials on Twitter though not on Facebook or LinkedIn. Odd. Must be having a bad hair day. I need a haircut anyway. Perhaps I’ll nip out this pm and get it done:).

Categories
Business Mobile mobile connectivity

I see Vodafone are opening some shops

Vodafone in taxi chargerThe “big” news this morning is that Vodafone are planning on opening 150 shops in the UK creating 1,400 jobs in 2014.

This is an interesting PR headline. The reason Vodafone will be opening the shops is because people want to touch and feel a phone in a shop and check out the different tariff options with a real person. Trying to decide on a mobile package can be a nightmare (how much bandwidth etc).

The big high street retailers such as Carphone Warehouse offer this facility but they are not fixed to a specific network. Because of this the networks have to dangle big marketing subsidies to them to make them want to sell their services. For someone like Carphone Warehouse I imagine it will probably be in the tens of millions of pounds a year. You might think the shop is giving you a good deal but it is the cash being injected by the network that is making it possible.

So the Voda thinking will be to have more control over the offers and direct contact with Joe public which in theory should also give them more control over their spend. That they want to do this is understandable even though there is an obvious additional fixed overhead of running retail premises.

What nobody has bothered to report is that in creating 1,400 new jobs the chances are that they are just moving the jobs from the independent retailers to Vodafone themselves. The market won’t be any bigger. The money is just moving around and the jobs are following.

I don’t really have an axe to grind here. Just observing…

PS the header photo is an old one – it was easier to link to that than find a new one:)

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Apps End User Mobile mobile apps phones UC video voip

A Chatty Kory

Who among the teeming throng hasn’t at some point or another had the thought, “Instant Messaging sure is a marvelous thing…no idea what I’d do without it…but really, by this point shouldn’t I be able to seamlessly carry on an IM conversation via Yahoo! Messenger with a contact using Google Talk? Or AOL AIM? Skype? And vice-versa? And do I really need to subscribe to all of these services – and lest I forget to mention Windows Live Messenger, Facebook Chat, Twitter, and so many others — to ensure real-time IM reachability?”

Yes, that is one large mouthful of a thought, but it should be easy enough to chew and swallow.

Numerous times over the past 15+ years the effort has been made to establish a unified standard for Internet-based instant messaging, and all of these efforts have thus far come to naught. Entrenched proprietary protocols die hard, after all, and with such integrated services as IP telephony, video conferencing, desktop sharing, and file transfer thrown into the IM provider mix (to name but a few) the potential for absolute and utter world communication dominance is such that no one major player is ever likely to champion a true standardization. No, “the greater good” will never be enough of a reason to hasten such a sea change. Instead, it will require either (1) a scenario in which instigating such a protocol will benefit all parties, (2) an irresistible push/pull prompted by a powerful outside party (government?), or (3) good old-fashioned fish-eat-smaller-fish empire building.

A Chatty KoryNow to be fair, there is some light in the sky these days regarding inter-network IM capability. For instance, with Yahoo Messenger you can add and communicate with contacts using Windows Live™ Messenger, and you can add your AOL AIM contacts into Google Talk. Such functionalities, however, are the result of agreements reached between the networks, agreements in which a bridging of two (or more) proprietary protocols has been put in place not to open communication up but to simply extend one IM provider’s boundaries to include those within another’s.

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Business mobile connectivity phones social networking spam

1951 exhibitors at #MWC2014

sgs5_thumbYesterday when I signed in for Cloud Expo Europe the guy handing out the badges pointed out a “win an iPhone 5s free draw” for visiting the Telehouse (might have been Telecity – I no longer have the card) stand. All I had to do was take a scratchcard along and see if I’d won.

I duly scratched off the silver scratchey off bit and found a number between 1 and 9,999. Looked like a pretty low chance of winning. In exchange for almost certainly not winning an iPad I was probably going to have to let them scan my badge and stick me on a spam list. Considering also I am not an iPhone fanboi I declined the offer and didn’t specifically head for their stand. It’s a problem, getting people interested in looking at your stuff as opposed to someone else’s.

This morning I wondered whether Mobile World Congress had finished. After the flurry of “exciting” product launches (the Samsung Galaxy S5 and the, erm…) things have gone quiet.

Today is the last day, apparently. At MWC2014 there are 1,951 exhibitors. One thousand nine hundred and fifty one!!! How on earth do you stand out amongst that lot? There must be a much easier way of getting seen.

The web is the only answer. These big shows have to be replaced by website interaction. Ok I hear the argument that says the benefit of going to a trade show is the networking. That can easily be done at specific networking events over a glass of lemonade and a canape. Not too many canapes of course – you will want to do your own fair share of talking:)

Trefor Davies, trefor.net, not in Barcelona.

PS I hear that half the SGS5 RAM is taken up by its Android firmware load!

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Business mobile connectivity

Twitter highlights international nature of #MWC2014

trefor_thumbAlthough we are engrossed in our own language version of life the one thing that has struck me regarding #MWC2014 is the totally international nature of it. We see all the reporting through the websites we use to access such things. However it’s only when you look at the twitter stream for the #MWC2014 hashtag that you really get to see the global nature of the event.

The tweets below represent about a seconds worth of the #MWC2014 stream. Lots of different languages and even more countries. The only thing that is missing here is a real time google translate function within twitter. The sites linked to would be easy as you could invoke the translation for each one as you landed on it.

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End User phones

Samsung Galaxy S5 feature list examined

sgs5They are getting excited, the easily excitable. Supposedly the Samsung Galaxy S5 is being launched tonight at MWC2014 (see previous post for acronym explanation).  The Telegraph 1 is calling it one of the most anticipated phone launches of the year and goes on to fuel the rumour mill with a description of expected features. The Telegraph is one of the many sites that gets excited but there again they seem to pander far more successfully to the desires of Joe Public than does this blog – they have quite a few more visitors.

In the interest of trying to get excited I’ve looked at the expected features to see which ones I like.

16Megapixel camera. The camera is one of the features I use the most.

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4g Business mobile connectivity social networking

Report from #MWC2014 – Mark Zuckerberg and the death of the Personal Computer

I see Mark Zuckerberg (founder of Facebook) is in Barca (short for Barcelona – common usage by  the mobile “in” people) for MWC 2014 (Mobile World Congress two thousand and fourteen).

It’s the trendy place to be. You get to be part of the hype, the frenzy. In the run up you casually ask others whether they are going so that they can see that you are going. Affirmative responses result in knowing nods, comparisons of favourite bars and restaurants  and complaints about all the walking that you have to put up with because the show is so large. To those that respond in the negative everything is left unsaid.

I’ve been to Barcelona. Spent a great few days there with my daughter last summer.  We stayed in a nice hotel slap bang in the middle of the city, could walk everywhere and were able to easily retire to the rooftop bar for late afternoon relaxation when we had had enough of the touristy bits.

I years gone by I’ve known one or two of our sales people have to travel in by train from miles kilometres away because accommodation was unavailable in Barcelona itself. Almost as bad as the old days of Telecom Geneva where people would have to commute from Heathrow to Switzerland because hotels were totally sold out for hundreds of miles around (ish) the show.

Mr Zuckerberg is in town because mobile is

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broadband End User mobile connectivity Net

Call Me a Cynic, but…300Mbps on a Mobile?

Lindsey Annison shares thoughts triggered by an eye-opening pre-Mobile World Summit mobile broadband announcement.

Just spotted a pre-announcement for the Mobile World Summit starting Monday in Barcelona. It was on a Spanish TV channel (24h) and said “Surfing the Net at 300Mbps on a mobile is no longer science fiction.” (But in Spanish, obv).

300Mbps on a mobile would be cool. And would make FTTC, all of BDUK’s efforts (ahem), and every penny of taxpayer’s money and council subsidy obsolete and a waste of public funds – where there is coverage. Which is pretty much what everyone was warning the government about before the process even began.

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End User mobile connectivity

Sometimes it’s best to just hit reset

Toward the end of January I got a notification that a firmware update was available for my Samsung Galaxy Ace 2 so I went ahead and applied it.

Now my years of supporting PCs has taught me that when upgrading an OS its sometimes best to do a clean install, equally, if you have a corrupt download it’s best to delete the file before attempting to download it again.

Why I was under the illusion this didn’t apply to smartphones I don’t know.Since applying the update I’ve had quite a few crashes of applications and Android processes such as System UI and  just general sluggishness.

I’ve tried uninstalling and reinstalling applications and clearing caches but to no avail.

Anyway this morning the phone just completely froze so I ended up pulling the battery.

I’ve held off a factory reset because of having to put stuff like the home Wi-Fi passphrase back in but I decided to just go ahead and do a reset and hey presto its working like new again, in fact the touchscreen appears even more responsive than when it was new.

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End User phones

Exclusive images of new Samsung Galaxy S5 logo

sgs5Exclusive images of new Samsung Galaxy S5 logo leaked.

Just came across a link to a blog post with photos of the supposed casing to the iPhone 6. Whoopeedee. Don’t get me wrong here. This isn’t a rant about the presumably forthcoming iPhone 6. It’s an “I think we have overdosed on new phone introductions” rant.

It’s a bit like we have too many Ashes cricket series’. We must have because the Aussies won the last one, as I recall.

sgs5 logoI’ve got a Samsung Galaxy S4. I had the S3 and the S2. I assume there must have been an S as well – can’t remember that far back (3 years?!). Or it wasn’t on my radar at the time. The Samsung Galaxy S5 interests me not one little bit. The marketing machines have run out of ideas as far as I am concerned. They are firing blanks. Sack em all.

We can’t be that far off the time when phone hardware becomes the same for us all anyway. Look at cars. The all look the same, give or take a grill and light fitting. It’s now all about the software. The frills. I’m assuming here that one bit of faux leather interior is much the same as another bit of faux leather interior.

So there must come a time when the

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Business phones

Contact databases – dontchalovem?

trefor_thumbYou may know that trefor.net is a Google Apps account. The business is going to run on the Google ecosystem. It’s a no brainer for me.

All my contacts, and there would appear to be 3,103 of them, are in my personal Gmail account. Don’t ask me where they all came from. I can’t remember who some many of them are – not you of course – I know who you are1.

As part of the process of getting up and running in business I have the website development ongoing . The structure needs changing. I also need to know who my core stakeholders are. Contributors, prospective advertisers, people who might want to come to events such as the trefor.net Xmas bash (that’s everyone then inc all my old rugby playing pals 🙂 ).

So last night was usefully spent

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Business internet mobile connectivity social networking Weekend

No mobile network coverage but WiFi saves the day again

No mobile connectivity no longer a problem.

Went to a Burns Night dinner last night organised by the “Friends of William Farr School”. A good time was had by all and I got to wear my new Irish tartan kilt (photos withheld due to health and safety reasons).

The bash was at Hemswell Court, a former RAF Officers Mess – there will be quite a few such buildings in Lincolnshire which was known as bomber county during the second world war. It’s a v pleasant venue with memories of men in sheepskin flying jackets and the roar of Lancaster bomber engines echoing around the place.

Being in a rural spot, as most RAF bomber command airfields were, there is sod all mobile coverage at Hemswell Court. Ordinarily in town I’d feel somewhat naked without mobile coverage. In Hemswell I didn’t give it a second thought.

This is a) because

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4g Engineer engineering mobile connectivity

EE 4G mobile broadband roadmap in UK #LTE-A #mobilebroadband

EE4G4G speeds continue to grow in the UK as EE trial LTE-A 300Mbps.

Sat in an interesting talk at UKNOF27 given by Bob Sleigh of EE. You will know that EE were the first of the mobile operators to sell 4G services in the UK. Bob told us that by the end of 2013 EE 4G services have reached 66% of the UK population with 98% potentially covered by the end of 2014. This represents the fastest rollout of 4G services in any country anywhere and EE now claim that the UK has moved from a mobile backwater to one of the world’s leading implementers.

This claim of world leadership is likely to be on the back of EE’s Techcity LTE-Advanced (LTE-A) trials (November 2013) which saw maximum 4G speeds of 296Mbps. EE expect to roll out LTE-A services in 2014.

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Business mobile connectivity

Vodafone mobile outage UK

Vodafone_outageGetting reports of a country wide outage for Vodafone. You can see the number of complaints rising here (or click on the screenshot from downdetector.co.uk if that page has moved on).

Vodafone on Twitter are saying

Vodafone Help AU @VodafoneAU_Help

@samtibbits We’ve got our guys working on an outage there as we speak. You can keep up with the progress here: tinyurl.com/7gtln5p ^AA

I’m glad I’m not in the Network Operations game any more. When something like this happens the brown stuff hits the fan big time. All customer facing members of staff get it in the neck and the pressure is transmitted to the engineering teams.

If you search “Vodafone outage” on Twitter that gets you lots of reactions.

It seems that no matter how much resilience you build into a network there is always scope for something to go wrong.

PS Just checked – that Vodafone Twitter account is for Australia – could be a global outage except that the tweet is 2 days old 🙂 The mind boggles. Global DDOS attack on Vodafone? Almost certainly not but I’m going to leave it in for effect:)

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End User phones

Samsung Galaxy Gear – dummies on display – no test – time wasted trip

When my phone upgraded itself to Android 4.3 it told me it would now work with Samsung Galaxy Gear. Okaay. So I went to PC World where I had previously noted a quintet of the watches on display.

Malheureusement they were all dummy display versions. I asked whether they had any real ones in stock – after all who is going to buy something like that without kicking the tyres first. Testing it. Expensive tyres. Nope they didn’t carry stock. They thought there might be one available in the Mansfield branch. Fwiw.

Not worth driving to Mansfield to try one out. Anyone else got one? One wonders how many they have sold in the UK. Wouldn’t surprise me if it was in single figures. If Samsung were confident of the product they would be putting them into the stores. They don’t appear to be doing so. Innit?

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Engineer phones

I dreamt last night I was upgrading to Android 4.3

android 4.3 upgradeThis is another musical post to be sung to the tune of Sit Down You’re Rocking The Boat from Guys and Dolls. If you don’t know it look it up.

Whilst I was in bed I dreamt last night I was upgrading my Android, a great big download that took me quite a while. 730MB. Blimey. That’s more memory than they had on the Apollo space mission to the moon (etc). It took what seemed ages though I didn’t time it because I didn’t know when it started.

I quite like it when I see my phone upgrading itself. Makes me think I’m being looked after by the great Android god in the cloud. These upgrades aren’t without an element of fear though. The fear of the unknown. You hear stories about “how my phone has never been the same since”. Perhaps stupidly I trust the major global corporations that provide me with these services. I trust that at least they won’t get the upgrade wrong. They only need to step out of line once for them to lose that trust but so far so good. Not everyone’s experience.

Now I will say that a few thoughts have entered the bonce since capturing the screenshot of the upgrade. First of all I thought Oooh. I can use Samsung Galaxy Gear. Aside from the fact that I didn’t know I couldn’t use it already with my SGS4 my next thought is hmm, I haven’t heard good things about it. I did see some in PC World last weekend and they looked plasticky. Also I’m not going to pay two hundred odd quid to try it out and find I don’t like it, especially as I don’t wear a watch. And that is even though I happen to believe that the smart watch is the way forward. I bought my Samsung Chromebook for roughly the same price as the Gear.

The next thought I thunk was that I was looking forward to the improved graphics performance. Unfortunately this is not particularly noticeable. It seems as slow as ever though I ascribe that to Samsung software and not Android. What was instantly noticeable is the flickering screen when displaying multiple browser tabs. I’ve just checked and it is still there. A backward step. Definitely.

You can see from the screenshot all the other features that have been improved in this version of Android. I obviously welcome the security update. Who wouldn’t eh?

That’s all. I might pop down to PC World and see if they will let me have a play with a Gear.

Ciao bebe.