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4g Engineer mobile connectivity

4G Spectrum snippets – why LTE spectrum is important

Spectrum is the key resource in the mobile network game. It is what the operators paid billions of pounds (arguably too much too soon) each for during the 3G auctions. Users for the services weren’t there and nor were the handsets that would encourage bandwidth consumption.

It is a different game today. Don’t be surprised to see even greater sums of money paid for 4G spectrum. It would be commercial suicide for a mobile operator to not have any.

Spectrum when allocated is then divided into 20MHz bandwidth slots. 20MHz of spectrum allows for an 80Mbps data throughput using LTE. If you double this to a 40MHz slot you double the throughput. The higher the spectrum frequency you have therefore the more capacity your network can handle.

The downside is that the higher the spectrum frequency the lower the range and the harder it is to penetrate objects such as buildings. The lower frequencies are preferred for rural deployments – Vodafone in Germany used 800MHz for this. There isn’t a “right mix” of spectrum to own however. Vodafone operates in 30 markets and each market has different spectrum requirements.

That’s all folks…

Categories
4g Engineer mobile connectivity

LTE – the 4G deployment nitty gritty – macrocells and small cells

The mobile networks are built up from thousands of base stations around the country, connected back to the operators’ core networks using a variety of backhauls. Once the media hits the core network the voice/data session is directed as appropriate.

The backhaul technology has developed over time from E1s/ATM to Ethernet (fibre) with wireless connections thrown in where necessary.

Base stations, known in the business as Macrocells, contain the transmission and battery backup equipment to support a variety of call and data handling capacities (typically up to 250 simultaneous users) dependent on location. This equipment has historically taken a lot of space – it would probably fill the average master bedroom at home, requires expert installation and, because there is a mast involved to hold antennae at some height, needs Local Authority planning permission.

Technology developments mean that this kit can now fit into a single wardrobe.

Categories
4g Engineer mobile connectivity

IWPC LTE Small Cell Deployment Strategies Workshop – the funicular railway in Dresden

If you’re wondering what these seemingly random travel related posts are its because I’m in Dresden this week at the IWPC workshop on LTE small cell deployment strategies. Very interesting. These are long days though so you will probably have to wait until I get home for a report.

The video is of the funicular railway that took us up to the Luisenhof restaurant in Dresden. The view from up there is spectacular, or so I’m told. It was chucking it down when we were there so we couldn’t see much. We probably wouldn’t have noticed anyway – far too engrossed in the subject of LTE small cells.

wilthener xo - fine German brandyThe pic on the right is a sample of what the very excellent restaurant had to offer.

Categories
End User phones

I’ve ordered a Samsung Galaxy S3

I’ve ordered a Samsung Galaxy S3. I don’t know if it is the right thing to do. Part of me says moving to a new phone means that you should be moving to a significantly better device – I have an S2. Every new phone seems to be “just an iteration” of the incumbent spec. Certainly that’s how it seems with the iPhone and also with other devices that Samsung has brought out since the S2. I’m still on the original iPad!

On the other hand we live in a very fast moving world where even the smallest competitive edge can make a real difference. Can we ascribe this to our use of smartphones? I don’t know, perhaps. I think the S3 probably has just enough on the S2 to make it worth the upgrade. I need to do it because otherwise before I know it everyone else will have moved on to the S7 or S8 and I’ll be so far behind the times I will really have to think of packing it all in.

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4g Engineer mobile connectivity

More O2 LTE trial datapoints – very impressive upload times

Continuing with the day’s theme of the O2 LTE (4G) trials I found myself back in the Devonshire Arms with Cliff Saran of Computer Weekly. I’ll leave most of the story to Cliff and his column but I herewith provide you with the video footage of 4 more iPlayer streams – we could have streamed more but screen size becomes an issue.

At the Piazza in Covent Garden I uploaded a 298MB video in eight minutes at 9Mbps uplink speed. O2 LTE 4G upload speeds at the Piazza in Covent Garden
In the Devonshire Arms I videoed the process of setting up the iPlayer streams and then uploaded that video again to YouTube so that we could compare performance with the Covent Garden upload.

This time the file size was 795Megabytes

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End User mobile connectivity

Snooker, chainsaws and high voltage cattle prods & O2 4G LTE trial

In an idle moment last night whilst simultaneously watching the snooker and browsing Twitter I asked the important question of our time. Does anyone have a favourite agricultural equipment? This was totally random but it was amazing how many people responded – all blokes.

Rob immediately came back and said “David Brown tractor” as his dad used to build them. That’s cool especially as it turns out David Brown used to own Aston Martin (hence DB5) and Lagonda. I wonder how many gears that tractor has.

I thought plough had a certain earthiness to it. Note the video at the bottom of this post was taken in October 2010 just outside Lincoln (England) at the World Ploughing Championships. Check it out and note the O2 LTE upload medium.

Jon went for scythe which I agreed has

Categories
Apps Engineer mobile connectivity

Did you know? some facts from around the world on LTE / 4G

iPlayer screenshots using 4G - multiple simultaneous streamsDid you know1 that LTE was launched in the USA in December 2010 where a most aggressive competition between operators has been taking place, led by Verizon? In the USA LTE has high penetration across all devices, comes at no premium over 3G data services and LTE users typically use around 50% more data than 3G users.

LTE was also launched in Germany in December 2010 but has had a slow adoption rate with the initial focus being on fixed/mobile substitution. This I understand is in part due to regulations ensuring that owners of LTE bandwidth have to service “the final third” as part of their licensing arrangements. There isn’t much of a choice of devices on LTE in Germany.

South Korea was relatively late to the game here. They launched in July 2011 but had nationwide coverage by mid 2012 and has the highest penetration rate, focussed mainly on selling to consumers. LTE has brought innovative new services to the South Koreans  eg richer high quality interactive maps.

Norralorrapeople know this. Brings the scheduling of 4G in the UK into perspective doesn’t it?

1 source Ericsson & GSA (Oct 12th 2011)

Categories
4g Apps Engineer mobile connectivity

Samsung media event date announced – should we get excited – 4G & photos

I have to be careful here because whilst I am a Samsung fan I have no desire to be labelled a fanboi in the manner of Apple afficionados. Samsung has announced a media event at Earls Court on Thursday 3rd May and the speculation is that this will be the Galaxy S3 launch. This might be exciting.

I use a Galaxy S2 which is as far as I am concerned still a great phone. There has to be a lot of new functionality for me to want to upgrade – certainly more than appears to have been the case with the various flavours of iPhone churned out over the last 12 months.

What might these improvements be?

Categories
Engineer mobile connectivity

Growth in traffic over O2 3G data network between 2008 and 2011

growth in O2 3G traffic correlated with device intro milestonesThis chart is a few months old now but I haven’t had it all that long and is still interesting to take a look at (click either pic to enlarge).Growth in traffic over O2 3G network between 2008 and 2011

It shows the growth in O2 3G data traffic between 2008 and 2011. See the spike when the iPad was introduced combined with the football world cup traffic (dunno why anyone bothers!).

I don’t have an up to date one which would probably be even more interesting but I suspect that is too close for commercial comfort.

Over the next few weeks I’m going to be covering two main themes. These are the Olympics Games and 4G. They are different though to some extent the technical aspects are very similar. Both subjects are going to be in our consciousness quite considerably from here on.

I’m not going to be blogging or tweeting over the Easter Holidays so see you all back on the 16th April, thoroughly refreshed and ready for the sensory onslaught that will be the run-in to London2012.

PS Thanks to O2 for the chart – keep the info coming guys – everyone is interested 🙂

 

Categories
End User mobile connectivity phones

what price a taxi? – charge what you like courtesy of Vodafone

Vodafone in taxi chargerNever before in the field of trefor.net blogging have I devoted such a large header photo to a post. According to Scott, my style guru and graphic designer the header is meant to be quite thin giving a tantalising glimpse of what lies within and tempting people to either click to see a bigger image or read the post below.

This one is almost three times the normal size!!! The subject merits the attention for on my way to an ITSPA meeting in a taxi this morning I saw a vision. In this vision Vodafone loomed large and loud and in my face. Well at my elbow actually because sat in that London taxi my eyes fell upon a mobile phone charging point compatible with multiple phone types.

Wow! Cool! So good I could envisage people asking the taxi driver to drive round the block a couple of times to give their phone more time to charge.

The taxi driver gets a few quid a month for hosting the “service”. Vodafone gets great publicity and feelgood factor. They made me think what a great bit of PR. Whoever thought of this in Vodafone’s marketing department deserves a bonus.I will seek them out

Well done Vodafone.

Categories
End User phones

She’s leaving home (with her phone) – bye bye

One of yesterday’s posts had a song title from the Beatles’ Sgt Pepper album, one of my favourites and probably the greatest rock masterpiece of all time. This one is also from the same album.

My daughter is off to London today with a pal. It’s an 18th birthday trip. Night out on the town taking in Legally Blonde, stay in the hotel at County Hall followed by a day’s retail therapy in Oxford Street with her birthday money.

All she needs, apart from overnight clothes are her cashpoint card and her HTC Desire HD. Her train ticket reference was on the phone, hotel booking details – on the phone, tube map – on the phone. Get the drift? She is a child of her time. It won’t be long before she doesn’t even need her bank card. It will all be on the phone.

My only contribution to the trip, apart from an element of funding and a lift to the station was to remind her to make sure she took her phone charger with her.

I know she hasn’t left home yet really and even when she has gone I know she will still be coming back occasionally, when she needs something. Hey – that’s why I’m here 🙂

Anyone seen Legally Blonde? Also note the absence of a prefix to the word phone – “smart” is so yesterday.

PS oh and if anyone has a favourite song that they would like a technology oriented post written about let me know – keep it clean. I think I’ll be working my way through Sgt Pepper, somehow.

 

Categories
End User mobile connectivity phones

Apple to rebrand as Kumquat

latest brand revolution - the Kumquat - has fewer pips than an AppleIn a dramatic statement made after hours1 last night Apple announced a complete re-branding exercise under the new name “Kumquat”.

“The Apple brand has served us well and has made us the unbelievably big global giant we are today” says CEO Tim Cook.   However with Steve Jobs no longer around, the share price at over $600 and the Market cap approaching $600Bn this can’t go on forever.

“There is a limit to how many iPods, iPads and Macs our fans are willing to buy so to sustain the growth we need to give them something else.”

That something is the Kumquat. The Kumquat is everything that Apple was but as a more upmarket and exotic fruit we expect consumers to be willing to pay even more for their addiction. Existing sub brands (iPod, iPad etc) will remain unaffected though replacement stickers will be available online and at Apple Kumquat stores and greengrocers in your locality.

The announcement has been greeted with some surprise

Categories
4g Engineer ofcom

O2 LTE – the game changer

iPlayer screenshots using 4G - multiple simultaneous streams4G is like lightning, it’s an eye opener and seriously enhances the mobile data experience. This post talks about the truly exciting O2 4G trials in London and thinks about how the technology is going to change the mobile game.

Mobile data is already an important feature in the business communication landscape. As an ISP we see demand for it in the area of machine to machine, rapid site deployment, backup solutions for Disaster Recovery scenarios and of course straightforward internet browsing and email access from mobile devices.

The strategic importance of mobile data has even led Timico to invest in an Ethernet connection direct into the O2 network. We can now offer mobile MPLS solutions that sit within the same environment as existing fixed line MPLS networks – ideal for businesses that need security in both fixed and mobile networks.

Over the last year or two in the UK the focus in fixed line broadband has been on Fibre To The Cabinet, or in marketing jargon Fibre Broadband. With downlink speeds of “up to”40Mbps (to be upgraded to 80Mbps this coming April) the technology is revolutionising how people use their broadband connection. Add in the growth in high quality streaming video and gaming services and it is easy to see how the additional available bandwidth will be consumed.

Until very recently the mobile world, in the UK at least, has remained firmly in the domain of 3G – a technology that now seems relatively stone aged compared with Fibre Broadband. HSDPA makes the experience more bearable but it is still many Mega-bits apart from its fixed line counterpart.

The mobile companies are poised to change all this with LTE (Long Term Evolution) otherwise known as 4G. Trials are being conducted in a small number of locations in the UK.  Timico is the first O2 Service Provider partner to be invited onto their London trials I am pleased to be able to report on my experiences.

This service is like lightning. It’s fast, speedy, call it what you like it’s a life changer. It’s been one of those projects that has been a pleasure to be involved in.

With only 25 masts around central London coverage is nowhere near what you would describe as ubiquitous but this is only a trial. When in a coverage area the speeds are great.

I started off in McDonalds at Kings Cross with a dongle fresh out of the box. After installation of the software, which was easy, the dongle performed an automatic firmware upgrade, also easy, using its own 4G connection.

At McDonalds I was getting over 13Mbps down 4g speeds at McDonalds in Kings Crossand 540Kbps up which in my mind was a bit disappointing though I’m not sure it should have been. I have experimented with O2s 4G at their offices in Slough and seen much faster speeds both up and down  than this. In fact this speed at McDonalds is faster than I get from my home ADSL2+ connection so I couldn’t grumble.

I knew I could do better than this. Roaming around town on the top deck of a number 25 bus I got 15.5Megs down4g speeds atop a number 25 bus in London and amazingly 25Megs up – near Wardour Street. The ping times for all these measurements were impressive.

In torrential rain I moved around on foot dipping into various places to check out the speeds and moving generally towards known good hotspots.

In the end I took shelter in a pub called the Devonshire Arms on Duke Street, just off Oxford Street. Sat in the window and sipping a cup of tea I hit the jackpot with4g speeds seen in the Devonshire Arms on Duke Street 40Megs down and 23 Megs up. I did various tests including varying the browser – Chrome was much better than IE. I also did video calls with both Timico’s own VoIP service and Skype.

The screenshot on the right is of four iPlayer daytime TV streams.  The things you have to do to get a blog post written!

multiple iPlayer streams on a single screenshot using O2 4g

The highest I have seen recorded  is 97Megs in the O2 Arenaspeeds seen on o2 4g trials at the O2 Dome itself. The 2,600 MHz LTE itself will go to 150Megs but the dongle tech doesn’t currently support this. We do have to remember this is very much a test rather than a production rollout so it isn’t going to be perfect but even considering this the experience has been great.

There were a few observations to be made out of this trial. Themobile data usage increases dramatically with the higher available speeds of 4g raw speed I saw with O2s 4G was terrific when in good coverage areas. The amount of data you can download in a very small amount of time is going to change the game. In upgrading the dongle firmware for example I used 50MB in around a minute. If you consider that until recently a typical “fair use” policy for an “unlimited” data package was 500MB then you can see that the model is going to have to change. The backhaul capacity that mobile operators are going to have to build in to their networks is going to have to see growth measured in orders of magnitude.

Spectrum allocation for 4G rollout is going to be very important. At 2,600MHz the bandwidth you can get is much higher than at 800MHz, say. However the in-building penetration at the higher speed is not as good so the overall network design represents an interesting (though not insurmountable I’m sure) challenge for engineers. This makes the forthcoming Ofcom spectrum auction important – there is a mix of spectra that is going to be optimum for commercial success.

As a side note it is going to be interesting to see how much the operators are prepared to pay for spectrum – they all think they overpaid for 3G but the demand has not been there for most of the time that 3G has been around. It is different this time and people are starting to get used to paying for the bandwidth they use.

From an end user perspective the ability to have genuinely fast internet access on your laptop, tablet or mobile phone is going to change their experience. Whilst WiFi is becoming more common, at least in pubs, coffee shops and other public places the need to authenticate is still a nuisance. Also not having to wait whilst a screen loads up on your mobile phone needs to become a human right!

It is certainly going to drive more business into the mobile environment. Timico, for example, gives all its salesforce an iPad so that they can demonstrate Timico applications and our customer portal on the fly at a customer’s premises. An iPad with 40Megs of bandwidth all of a sudden becomes a low cost endpoint for a telepresence HD conferencing system.

The gaming experience is going to be great1. Who knows what mobility combined with high speed internet will do for that industry, freed from the shackles of the lounge or the bedroom. City wide action games? Orienteering for the 21st century?

The use of mobile technology for backup purposes will also extend into many more areas of businesses. Typically 3G is used where only low bandwidth is required or where any bandwidth is better than no bandwidth. 4G becomes a viable solution for offices – even company HQs.

Of course with many more people on a production 4G network the average speeds available may well come down but LTE really is a game changer.

Footnote

It’s nice to to be in a position of being able to play with these new toys but there is a very serious business side to this. As those of you who have met me recently will probably know I’ve been testing  the technology for a few weeks now – Timico is the first O2 service Provider partner to be given access to their 4G network. It forms part of the long term mobile data strategy of our business and follows nicely on from the direct connection into the O2 network I referred to at the start of the post.

I should finish off with a big thank you to O2 for including me in the trials. It’s good to be able to work with such a progressive partner.

1 I’m not a gamer but one of my kids would spend his entire live tethered to the Xbox. I have heard the tinny VoIP it emits.

 

Categories
Business mobile connectivity

do’s and don’ts of exhibitionism – retail expo #RBTE

Which header photo do you prefer? This oneblack sheep all in a rowor this one?mints mints glorious mints

I’ve just left the Retail Business Technology Expo at Earl’s boring boring boring boring boringcourt. I was there with Murco IT Director Umar Bajwa to talk about the 3G fail over they use in their petrol stations. Had a few interesting enquiries as a result so worth doing. We also had some media interviews so if you are a regular reader of the retail verticals look out for it.

After our talk I wandered around the exhibition to check out developments in the retail world. The first thing that struck me was there were a number of exhibitors offering “cloud services”. I realise that Timico offers “cloudgive us a kiss darlin' services” but at the show we were pitching 3g mobile fail overs for huge operational efficiencies. I have decided henceforth to ban the use of the term cloud on this blog and will be recategorising some posts when I get a chance.

It’s amazing how many boring exhibition stands there were. These in turn lead to desperately boring people standing round being desperately bored. Take  a look at the first small photo. The bored looking bloke stood around not talking to anyoneon the ocky - Tref the terror of the triple twenty just asked me “how I was doing today” as I walked past. I think I probably muttered something in reply, kept my head down and scuttled straight past.

Although there were a few unimaginative stands, in keeping with the retail nature of the show there were also a lot of interesting stand-out attractions. The attractive girl looking excited at the prospect of me kissing her is actually a back lit 2 dimensional mannequin. She caught my attention and drew me in. Also the Kinnect darts game made me stop at the stand – though I can’t for the life of me remember who the companyinteractive table used to find cocktail recipes was or what they were selling  (sorry).

The table in the next photo was pretty interesting. It had an interactive touch screen which you used to select ingredients for a cocktail. Once the choices were made it offered you a range of drinks that could be made  using those ingredients and printed off a chit for you to take to the bar to buy the cocktail. Pretty cool I thought but at £38k an idea requiring a pretty cool business case to justify the expense.

As regards my initial question re the headers, I prefer the one with the beer in it. This is more down to the liveliness of the stand but also it is really clutching at straws to think that a row of mints is going to attract people. The stand itself was very nice, I’m sure, but didn’t reach out, grab my sleeve and pull me in. Coincidentally the same company’s leaflets had been distributed freely around the sinks in the Gents toilet. What can they have been thinking of?!

As you will have realised what started out with the best intentions of being a post on retail technology has ended up as an analysis of what makes a company stand out from the crowd. In today’s marketplace you can’t afford to me “just another left handed widget vendor”. Your left handed widget needs to shout out “come and buy me – your search for the ideal widget is over”. The show seems to have been a success from the Timico perspective. We made some noise about our Mobile Access Management solutions, got some potentially great new enquiries and used the opportunity to meet some customers old and new.

I’ll leave you with some more photos from the exhibition. Some have artistic value and some just illustrate how to wind down at the end of a hectic day at a trade show. Anyone care to guess the name of the cocktail being poured by the barman (not at Earl’s Court). Also where were we?

guess the name of the cocktail?Moet anyone?

I liked these bags :)

 

 

 

 

 

 

 

 

 

 

 

 

  

Categories
Engineer mobile connectivity

Murco 3G Mobile Access Management case study – huge operational impact

Mobile data has been a bit of a theme recently on the blog. It must be trendy1. This is quite gratifying because when Timico was set up 8 years ago this Easter the mobile play was part of the vision of an overall convergence story that also included IP data networks and VoIP. At the time the sales pitch was the convenience of being able to source all your communications requirements from one supplier and on one bill. The approach back then was pretty revolutionary and stood us in good stead.

What we couldn’t foresee at the time was how the use of mobile data would grow and the effects of the more powerful mobile handset on our patterns of behaviour. That early decision to include mobile in the portfolio is now starting to payback and today we are announcing a case study with customer Murco Petroleum.

Last Autumn we got our first Ethernet connection into the O2 3G data network. The plan was to offer customers a cost effective multi-tentant version of the secure APN (Access Point Name – don’t ask) used by large corporations as private mobile Wide Area Networks. The resulting Mobile Access Management service is what is being used by Murco today as a mobile backup to their Timico broadband based MPLS WAN – the key infrastructure over which they carry secure payment transactions.

This MAM service has some significant benefits

Categories
Apps End User mobile connectivity

My data manager – wonderful app from Mobidia

Discovered My Data Manager this week thanks to Robwifi usage screenshot from "My Data Manager" by Mobidia - used on my Samsung Galaxy S2 Bamforth of Quocirca. It’s a wonderful little app that lets you see how much data each app uses on your smartphone (I must stop calling it that – it’s so 2011).

I have only been using it since Tuesday when I was out of the office for a couple of days. It may be seen that in that time I notched up 46.3MB of mobile data usage and 36.9MB of wifi. You can see for yourself what I was using it for – I am a very connected person or addicted to Twitter – you decide.

Other than being a reflection of social habits and mobile usage the data does suggest that in a month I am likely to use around 480MB which is just under the threshold of 500MB typically used by mobile networks for “fair usage”.

I don’t believe it. I’m sure I use far more than that though it is divided between the iPad and the mobile. I’ll see what the number for the whole month looks like and report back. My Data Manager mobile usage screenshotIt would also be interesting to hear from others what their usage profile is (without giving away any secrets! )

The rest of this post is just a bit of fill in so that the text finishes off roughly in line with the bottom of the picture on the right.

Anyone else wishing to engage in polite conversation, inanities and observations regarding the rugby internationals coming up this weekend should do so through the usual channels.

I’m off to see Wales v Italy in Cardiff. Look out for me on the TV. Taking one of the kids. It was his idea.

There are still tickets available – not surprising at £75 high up in the corner!! I would also like to remind those who still owe me for bets on the England v Wales match it’s about time they paid up 🙂

Categories
4g Business Cloud mobile connectivity

I am not in Barcelona but the UK needs to shift the debate to mobile

I am not at Mobile World Congress, Barcelona. I have had a number of emails asking for meetings at the exhibition. They obviously aren’t using the attendee list for their mailing.

It’s ok though because almost every tech journalist I know is there and there will be a lot of coverage. It’s even made BBC primetime with Rory Cellan Jones trying (and failing apparently) to broadcast a report using the 4G network at the venue.

At MWC this year there are over 1,400 exhibitors. It is surely impossible to visit all stands. One journo I know has a table at a café and has invited anyone with news to book a slot for coffee/lunch/beer. That way he won’t wear out his shoes traipsing around the 11 or so exhibition halls. The value in these shows is not normally at company stands but in the networking opportunities at bars and restaurants.

Also in my experience each event needs to put together a best 50 powerpoint slides of the show. That way you miss out all the sales gough and cut to the chase (and can spend more time “networking”).

These are expensive events to attend – both as exhibitors and attendees. Realistically it’s a thousand pounds minimum spend per person if you want to pop along taking airfare hotel and meals into account. If you are a large corporate and not spending your own money it is probably twice that.

If you are not a journalist the only sensible way to do it is by reading about it online. For example I have just read in the Guardian online that this year Nokia is launching PureView camera phone with 41 Megapixels.

Interesting how technology dynamics have changed. It used to be that bigger and bigger Microsoft software footprints would chew up any progress made under Moore’s Law by the PC manufacturers. Now the race has changed to mobile handsets and connectivity speeds.

My Samsung Galaxy has an 8Megapixel camera and takes 3Mbytes photos. The 41Megapixel camera should proportionally take over 10 Mbytes of memory per shot. Last summer I wrote that I would be taking photos with a 40Megapixel phone by 2016 and discussed how connectivity speeds needed to keep pace with smartphone technology for access to the cloud.

Nokia seems to have blown the 2016 forecast out of the water although note that there is no mention of the PureView on their website – CEOs need to have something exclusive to talk about at expensive shows I guess.

The fact that the BBC has been talking 4G is a sign that the technology race is about to step up a gear. Whilst broadband speeds have started to climb, for the majority of us in any case, the UK is behind the curve on mobile – we haven’t even sorted out who gets which spectrum yet. Faster mobile data connectivity and in particular more bandwidth to cope with the increased usage that that faster connectivity will bring is going to be critical.

“Mobile” is where the future battles for country competitiveness of a country is going to be fought. Mobile applications, mobile ecommerce, “mobile anything” will depend on good connectivity. For the last two or three years here in the UK we have been talking about the need to have faster fixed line broadband – to have the “best fibre broadband network in Europe by 2015”. The focus of the debate now needs to start shifting to mobile.

Categories
Engineer mobile connectivity

3G back up for retail credit card processing and Cadbury Creme Eggs

Creme Egg photos courtesy of Cadbury - yum yumJust had a pot of tea at the St Pancras Renaissance 5star hotel – as you do. It’s my home from home in St Pancras. When it came to paying their credit card machines weren’t working – internet was down. They had to resort to the old fashioned paper imprint machine. I think retailers pay more commission for manual transactions because they are more prone to fraud. Not ideal but at least they were able to take my payment I guess.

They need a 3G back up service for their credit car processing system. Would save a lot of hassle and probably pay for itself in reduced fees – have you seen the price of a cuppa there?

Last weekend I was turned away from the Shell Garage on Burton Road in Lincoln. They were only doing cash sales as guess what – their credit card system wasn’t working. They didn’t actually turn me away – I took that decision myself. Sometimes these decisions are easy.

Credit card swipe systems these days either use ISDN or broadband connectivity. Had the Shell garage had a 3G backup it would have saved them a lot of cash. I don’t know the sums but if for the sake of argument the average tankful was £80, 10 lanes and 5 minutes per fill-up then that works out at nearly ten grand an hour plus all the Cadbury Creme Egg sales that generate the real gross margin.

Watch this space.

See ya.

PS I like Cadbury Creme Eggs – just sayin’

Categories
broadband End User internet mobile connectivity

Being Back in the Land of Broadband Connectivity Feels So Good – Center Parcs WiFi

We have just been away for a holiday for a week. 2 days visiting the in laws and a 5 day break at Center Parcs in Cumbria. We had a good time. We go  every year with the kids to Center Parcs and do the same things every year. I won’t trouble you with the details.

This year we took with us some electrical equipment: 5 laptops, 1 iPad, 2 HTC droids, 1 Samsung Galaxy S2, a Nokia N97 and another Nokia so old that I can’t even remember the model number – it belongs to my wife.

The laptops did see some use but not nearly as much as they might because of the paucity of broadband connectivity. The iPad struggled with (failed actually) getting on the free wifi at the pool or Cafe Rouge (my Galaxy S2 worked from both locations). The mobile reception in most places showed typically no bars and occasionally crept up to one or two bars.  Two bars did not necessarily mean available data connectivity.

Fortunately Twitter is sufficiently lightweight to not mind the poor connectivity too much. My wife couldn’t understand why the internet didn’t work on the iPad. It did work but in her mind waiting two minutes for a page to load = not working.

So where am I going with all this? Should I mind that I can’t get connectivity on holiday.  After all it’s a holiday and connectivity often = work, at least working “in the internet business” as I do. Last summer I had a camping break that was completely offline. It was planned that way and we had a great time.

I must say though that the experience of having a holiday that was only partially offline was a frustrating one for all. It would probably have been better to have no connectivity at all than poor connectivity. The experience would have been better for all.

Center Parcs is also missing a trick. Having forked out £800 or so for 4 nights I can’t imagine there would have been many guests not willing to stick another £20 say on their bill to get decent wifi in their villa – especially considering the demographic of their customers – not many “holiday parks” stock Veuve Cliquot in the camp shop I’ll bet.

Just for their benefit I’ll do the sums. £5 a day per villa, say 200 villas taking up the offer on average adds up to a £365,000 revenue stream a year. For that kind of money they could afford to wire up the site, provide a 1Gig connection and have a hugely profitable contributor to the bottom line.

If Center Parcs want to get in touch I’ll tell them how to go about it.

That’s all. I’m still on holiday but back in the land of Wifi and HSPDA – yay.

PS no comments about the amount of electrical kit taken on holiday – this is the 21st Century, the internet age – get with it man

Categories
Business mobile connectivity

Always have a Plan B – Mobile Access Management

On my way to a series of meetings in London and sat on a train. This train ain’t going anywhere. There has been a fatality on the track at Biggleswade. Not good, especially for the deceased. Delays of at least an hour expected.

Not the end of the world for me as I have plenty of time before my first meeting. I like to get somewhere with plenty of slack in the schedule – in case of delays (QED). Also I am getting on with some work on the train. Preparing a talk for a Retail Technology Conference if you’re interested. I am presenting with my friend and customer Umar Bajwa of Murco Petroleum.

The talk is going to cover a number of things including the Timico Mobile Access Management service. This is the multitenant mobile APN service that allows mobile devices to sit within a corporate MPLS network and has much better access throughput than normal because you don’t need the packet overhead for VPN1. Also great as a backup in case the primary broadband line goes down (Plan B).

It is getting hard to concentrate though. There’s a party of kids in the same carriage and they are getting excitable annoying.

The British Transport police are up ahead. We have some police forces as customers. They use an application of ours called hand-e-pix. When they get to a crime scene they take photos using smartphones which then get filed against the appropriate crime number and can be used as evidence. The photo is automatically GPS and time stamped. Perhaps I should mention it to the British Transport Police as we eventually get moving.

The guard on this train is very good at keeping us informed: “The train wot as struck a person is stopping us from moving” fair play to him.

a few minutes later

The train is now moving, albeit slowly and we have just passed some men in hi viz jackets carrying flags. Funny how we live in a world filled with technology but when it comes down to it it’s the old fashioned analogue technology that prevails. Always have a Plan B.

That’ll do.

1 notice how I slipped in a quick advertorial there – perhaps you didn’t 🙂

Categories
End User phones

the ultimate mobile phone – early bird registration now open

early British Telecom handset - smart phones for smart people :)We have started to see speculation surrounding the timing and specifications of the Samsung Galaxy SIII. If truth be told such speculations start soon after the release of any new generation of handset whoever the manufacturer is. Such is the interest.

Although for the life of me I can’t understand why people get caught up in this hype I can understand why websites might want to fuel the speculative flames – loads of advertising dosh to be raked in. Note I have refrained from the slightest involvement in such lowbrow activity.

The hype has made me think about mobile handset technology in general. Rather than drill in to the nitty gritty of

Categories
Business mobile connectivity net neutrality ofcom voip

@EdVaizey reschedules #NetNeutrality Roundtable and ITSPA publishes detailed evidence on Mobile Network Operator bad practice

A Ministerial Roundtable on Net Neutrality had been scheduled for 24th January (ie yesterday) with  Internet Minister Ed Vaizey and the major fixed and mobile operators due to attend. EV is expecting industry to produce a voluntary code of practice in respect of Net Neutrality. In the run up to the meeting and following individual discussions with some of the intended participants the Minister has apparently been unhappy with progress. The Round Table has been postponed until 28th March to allow time for further industry discussion.

Net Neutrality is a very emotional subject. By and large in my view it is something that has been creating more noise than the issue has perhaps merited but I can understand people’s concerns. The issue of transparency is in particular an important one

Categories
Business mobile connectivity

O2 – brown stuff spreads from whirring object

I don’t normally jump on a bandwagon although sometimes working for an ISP I get wind of juicy bits of network issues such as an exchange catching fire and might try and get in before the bandwagon has started to roll.

On this occasion the bandwagon is trundling down the hill at pace carrying news that O2 is including people’s mobile phone numbers in header information provided to websites visited by mobile users.

This was discovered by Lewis Peckover who has created a web page that tells you that kind of info is being left by your browser when you visit a site.

I took a look myself and drew a blank as you can see below

Categories
Engineer mobile connectivity security social networking

McAfee quarterly threats report Q3 – a worthwhile read

Tinterweb is a wonderful place full of  great things that can change our lives. Of course we all know it is also full of pitfalls, dangers, threats, hazards, risks, problems, exposure, troubles and perils 1.

I have just discovered the McAfee quarterly “Threats Report” . If you haven’t read it you need to rectify the situation. It is an amazing compendium of the threats to which we are exposed when we reach out into the land of the hypertext transfer protocol.

For the convenience of the busy reader I have selected some extracts for your delight.

  • In Q2 the Android mobile operating system became the most “popular” platform for new malware.
  • By Q3 Android has become the exclusive platform for all new mobile malware.

Look out that your phone doesn’t start texting premium rate numbers or broadcasting your personal data or even, as is the case with Android/NickiSpy.A and Android/GoldenEagle.A, start recording your telephone conversations. Don’t give any banking information over the phone will you. The malware stays on your phone for an extended period of time to make sure it catches the right phone conversation!

I’m not a worrier but I have started to think more about protecting myself and my family when communicating. There are some security solutions on the market and I will give them a go over the next few weeks and report back.

The McAfee report has tons of interesting stuff in it – Botnet growth by region, Social Media threats, new “bad reputation” URLs per day (hits 40,000 some days!!!). There are currently over a quarter of a million Active Malicious URLs. The report even tells you the going rate for Crimeware tools – $1,500 for Linux exploit tool LinuQ (with private exploit) – if you are unfamiliar with this don’t ask – it’s a need to know job and I don’t know.

I encourage you to read the report to which I link again here.

1 My thanks to Roget’s Thesaurus for this contribution

Categories
End User mobile connectivity

Liverpool Echo Arena mobile capacity #paulmccartney and the French

Went to the last gig of Paul McCartney’s world tour at the Liverpool Echo Arena last night. Ten thousand fifty somethings with the occasional grandchild thrown in for the experience. Old Macca is going strong though at around 70 years old doesn’t quite hit all the high notes with the same strength as he might once have done.

Not complaining. It happens to us all and the die hard fans in the audience didn’t really care. On a boringly technical note what surprised me was the high quality mobile data reception inside the Arena. My mails and tweets were coming in as normal. The signal varied between HSPDA and 3G according to my Samsung Galaxy S2.

I recently met with one of O2’s tech team to discuss stadium communications technology.  This followed on from

Categories
Business mobile connectivity

I have seen the future… (mystic waily voice) #4G #digitalbritain #O2 #iPlayer

speed test using a 4G dongle from O2 shows 38Meg down 27Meg upAs I gaze into my crystal ball the mists are swirling, swirling.  Now they are disappearing. Ah, it is all clear.  I can see blue skies. I can see people dancing, holding aloft their smartphones and tablets. Waving. Everyone is happy. Where is this mythical land where the rivers flow with champagne/beer/cappucino (delete as appropriate)?iPlayer streaming Frozen Planet in HD to a laptop through an O2 4G dongle

It is here, where you and I live. In Blighty. Home.

I have just come back from O2’s offices in Slough where I had a play with 4G on a laptop. The jpg in the header photo shows the download and upload performance. The speed varies but does go as high as 80 – 85Megs down.

The laptop I was using only needed 7Megs worth of bandwidth for its day to day activities – email, streaming HD etc so there is plenty of headroom when considering personal use. It is easy however to imagine this service being used as a replacement for fixed line bandwidth where a family would certainly use up all the bandwidth available. Also who knows what bandwidth hungry applications are round the corner. They will come.

The demo is impressive. The photo inset was taken from my Samsung Galaxy 2 so isn’t a screenshot and the quality could be better. It doesn’t matter. I watched Frozen Planet streaming in HD on iPlayer – no buffering, perfect quality.

O2 has recently announced 4G trials in an area of London between Kings Cross and the City. I am taking part. Watch this space for up to the minute information on 4G.

I have seen the future. The future is 4G.

Categories
Engineer mobile connectivity

How to manage mobile network capacity for a very large crowd.

crowds at the Lincoln Christmas Market 2011Last weekend we went to the Lincoln Christmas Market.crowds walking past the cathedral entering the Lincoln Christmas Market 2011 We go every year 1 – we live just on the edge of where the market is located and can walk there easily. It’s an institution in Lincoln.

You either love the Christmas Market or you hate it. Those that like it love the atmosphere, the gluhwein, the noises and the smells. They love the variety of stalls where they can pick up Christmas presents. The location is top notch – around Lincoln Cathedral and Castle. Takecrowds in Castle Hill at the Lincoln Christmas Market 2011 a break from the walking and stop off for a beer or a coffee or two. It’s great, especially by night when the neon lights add to the effect.

Those that hate it do so for the very simple reason that it is very crowded. The market attracts north of 160,000 visitors in one long weekend. That’s great for local trade but as I said very crowded. This year I noticed something for the first time. I was able to get a mobile phone line every time I tried. No “the network is busy” notifications and frustrated repeat attempts to make contact with lost friends andcrowds on Steep Hill during Lincoln Christmas Market 2011 relatives.

On my way home I think I spotted the reason – a temporary tower with mobile transponders. The networks, at least O2 who I use, must have boosted their capacity just for the weekend. It was great and whilst I realise that all they probably want is for nobody to notice and for people to just carry on using their phones this does warrant a pat on the backcrowds coming out of Lincoln Castle Westgate during the Lincoln Christmas Market 2011 – for Lincoln City Council too.

If I can I’ll find out what kind of boost there was to mobile capacity. Everyone at the council who has anything to do with the market is busy right now.

rings over bottles - the finest sport in town at the Lincoln Christmas Market 2011And finally a photo of my favourite stall. You hand over a fiver for a small bucket full of red plastic rings and spend a minute or so throwing them in the vain hope that one will land squarely around the neck of one of the bottles and you win a giant stuffed animal. Almost an impossible feat but it is doable as the stuffed gorilla we have languishing in our attic proves. Just the one word of advice. If you do win give the prize away as quickly as you can. It will make a kid happy for at least as long as its take to parents realise they are going to have to squeeze it in the car and then when they get home find somewhere to put it!

I do have a video of the action at this stall.  The picture quality ain’t great but the sound effects are spectacular. Sounds just like the cash rolling into the tills of the guy who owns the stall!!!

1 except for last year when it was snowed off.

Categories
End User mobile connectivity phones

Lumia is light – a new dawn for Nokia?

Nokia World in London October 2011Nokia CEO Stephen Elop launches Lumia smart phones at Nokia World Just finished watching the NokiaWorld webcast.  I don’t watch many of these but last week I also happened to dip into the RIM event and it must be said that there is a world of difference between the two. Nokia CEO Stephen Elop appears to be one of the better front men of the big mobile and platform providers though the language he used was very carefully chosen and was filled with sentences that seemed to me to be the product of long days in the marketing department meeting room.

Nokia today launched the Lumia range of smart phones. In Elop’s words “Lumia is light – a new dawn for Nokia”. This is the “big one”. The one that has to work and which has several shirts and a house riding on it.

Based on the Windows Phone OS the Lumia has 6 times more marketing budget

Categories
End User mobile connectivity phones

Ice cream sandwiches, fruit and toiletries – a review of the Samsung Nexus?

stay cool with an Ice Cream Sandwich from Google?When I was a kid the summers were always unbearably hot (and it always snowed at Christmas). We would turn on the hosepipe in the back garden, fill the paddling pool and splash about showering each other with jets of water. Sometimes the ice cream van would come round and hearing the music we would all run outside and line up to choose a cooling treat.

Usually I’d go for a “wafer”. The man in the van would cut a slice off a block of ice cream and sandwich it between two wafers. Then I would lick the ice cream in the middle until it got smaller and smaller and the wafer got soggier and soggier and I eventually had to eat the lot.

They stopped selling wafers for some reason. Health and safety probably or some commercial packaging business case that said it wasn’t economic. I don’t know.

Now I was excited to hear that they were bringing back the Ice Cream Sandwich. Ooo I thought.

Categories
Business mobile connectivity Net phones

Roll up, roll up, get yer acronyms here #MAM #MDM #CoIT #BYOD #MPLS #VoIP

Being a progressive high technology company we have a department that is dedicated to coming up with new acronyms. Ok that’s not an entirely fair description of the marketing department – engineering also does it 🙂

We have been upping the ante on mobile products in the last year or so.  The mobile world is rapidly moving on from merely the selling of phones, minutes and handsets (plus BlackBerry of course which has been an added value sell for years).

Unless you have been in a cocoon for the last six months (and you might)