Categories
Engineer internet

Netsumo NOC helter skelter

Paid a visit to Netsumo’s Network Operations Centre today with Ben, our Head of Network Operations. We are looking around at best practice in NOC design and it is always a pleasure to spend time with Netsumo CTO Andy Davidson.

Andy is one of life’s genuinely nice guys and very knowledgeable in the Internet Networking space. Netsumo is based at state of the art office facilities at Electric Works in Sheffield and operates over 30 networks on behalf of is customers. The company represents the epitome of best practice for network operations in the UK.

Like all good technical businesses Netsumo looks after its engineers and the working environment is second to none. At centre stage of this is a four storey helter skelter that transports staff to the ground floor in seconds.

Of course we had to try it out – see photos below.

Andy tells us that the helter skelter has two functions. Firstly it is used for rapid deployment of engineers when on an urgent call out. Secondly it is used for rapid deployment of engineers when off to the pub after work. Both are laudible objectives I’m sure most will agree.

netsumo3netsumo1Pics are a little small – I uploaded them to Facebook from my mobile and that is how they turned out!netsumo2

Categories
Business internet

Timico conference twitter feed live from Stapleford Park

I’ve removed the live feed because the conference is over and I can only have one twitter stream – I need it for other uses.

You can check out what was in it by searching twitter for #Timico.

Categories
Business internet net neutrality ofcom

UK All Party Comms Group publishes inquiry results

The All Party Parliamentary Communications Group (apComms) is an independent group of MPs and Lords, from all political parties, which seeks to encourage debate on a range of communications issues.

During the summer the group conducted an inquiry into a wide range of internet related issues and made the results public yesterday during the Parliament and Internet Conference.

In my mind this is a significant document which actually proposes to go against Government policy in some areas. I’ve condensed its 43 pages into a few bullet points here.

  1. A recommendation that here should be a green paper on internet privacy. Good.
  2. The Government should not continue with the illegal file sharing idea in Digital Britain but wait for the EU to finish its long awaited  Telecoms Package and fit in with that. Likely to cause a stir but sensible!
  3. Behavioural Advertising – Where are the rights of the citizen? – recommend that on behavioural advertising there should be a far more explicit way for people to understand what they are signing up for. Quite right too.
  4. Internet safety should become a core curriculum topic at ks1 and ks4. Good.
  5. IWF should extend notice and take down to the rest of the world. Gov’t should not legislate to enforce iwf blocking
  6. Keep network neutrality under review
  7. Ofcom regulates to require ISPs to advertise min guaranteed speeds for broadband.   This is currently done under a voluntary code of practice. OK.
  8. ISPs have to take proactive steps to detect and remove illegal content from their servers.  Hmmm.

I don’t think I captured all the points here but certainly the main ones. We will also need to digest what is in the report  and whilst I’m sure not everyone will agree with its content it is certainly a good stimulation for debate. 

The report can be viewed in its entirety here.

Categories
Business internet ofcom

Martha Lane Fox, Queen of the Digitally Excluded

The Government’s Digital Inclusion Champion and my newest Facebook friend, Martha Lane Fox, gave a speech at yesterday’s Parliament and Internet Conference in Westminster.

There is a group of 4 million people, including the elderly and families living on the breadline, who do not have access to the internet and who run the risk of losing out in the digital economy. Moreover the children (20% of families don’t have internet access) face being left behind their education as other children forge ahead with modern life skills.

Aside from her inspirational case studies a few points interesting points arose:

Research suggest that if internet was provided to all families currently without then it would add £10Bn to the economy.

Cost was seen to be the significant barrier to internet access amongst the poor. We were told that these same families would be able to save £300 a year by accessing cheaper products online – if they were able to do so – a tangible incentive.

Earlier in the day Carphone Warehouse strategist Andrew Heaney, in discussing the 50 pence Digital Britain tax on analogue lines, said that CW had estimated that they could lose 100,000 customers as a result.

I put this point to Martha and she agreed that there were conflicting government goals here. On the one hand wanting to reach the digitally excluded whilst on the other hand raising the barriers by increasing prices.

Note I take Andrew Heaney’s comments with a pinch of salt. The former Ofcom executive has very firmly established himself in the anti-regulation camp here – gamekeeper turned poacher!

In walking the corridors of Westminster there is definitely a feeling of the last days of empire. However MLF has a two year remit which seems likely to span different flavours of Government. Her appointment appears non political with support from both sides of the House of Commons and so her role will hopefullybe safe under the Conservatives (should they win the election 🙂 ).

MLF will have to use all her powers of influence and persuasion to make her mark here and we all wish her every success.

To conclude, MP and Communications Group co-chair Derek Wyatt came up with the idea of getting industry to help educate the digitally excluded by providing help with training. This met with the universal approval of the meeting and is an initiative that is well worth everyone’s support.

Categories
broadband Business internet voip

Digital Britain FTTC Broadband – The Truth

I spent this afternoon at the Muswell Hill telephone exchange! I’d not been into one before and it must be said it felt like walking into an old high school. A pre-war building that echoed to my footsteps…The most noticeable thing walking in was a constant clicking sound. TDM switching still alive and kicking!! Eerie.

The purpose of my visit was to test the FTTC broadband line. I had a gaggle of BT engineers in tow to watch. I don’t think I was the first in but I was certainly an early adopter.

The results were exciting. We used a number of speed test engines and saw between 22Mbps and 42Mbps download speed. There was also a 172Mbps which was clearly an aberration. I’ll not name the website that gave us that one! The BT Wholesale line checker suggested that we should be able to get a speed of 38.5Mbps.

The uplink was a consistent 1.8Mbps or so – we were clearly not running off the 5Meg version.

I performed a number of tests including video streaming and Voice over IP. Both were stunningly successful. I didn’t expect any problems – the VoIP had plenty of bandwidth and was clear as a bell.

For the video I ran a couple of iPlayer sessions in parallel. The full screen performance was great. With hindsight I should have seen how many I could run to determine the maximum – a consumer household simulation.

The photos below show two video streams running plus a full screen shot of a BBC wildlife programme. Excuse the caption – I had some photos of me making VoIP calls over FTTC but they mucked up the formatting of the post so I deleted them.

Few points in finishing off:
The current BT Openreach strategy is to provide the VDSL2 modem for the Communications Provider to hook up to with an Ethernet Router. This should ensure better interoperability with the MSAN – an issue with different routers in the regular ADSL game.

Speeds will get better during the course of the 10 day training period. BT has seen 30 – 35Meg reasonably consistently after this period though there is not enough trial data to yet be able to quote a “typical” speed. It will be dependent on average distance from the exchange.

Note our range of 22 – 42 Mbps was based on being 4 feet from the cabinet – so there is definitely some bedding down to do there.

I make no apologies for the size of the images – they were just screenprints – I resized them but left them unoptimised for the web so if some of them take a little time to load that’s why.

Note also that whilst FTTC broadband is still a trial apparently the local BT shop in Muswell Hill is selling connections as if there was no tomorrow.  Hopefully they are making their customers aware that it is a trial 🙂

two video streams running off BBC iPlayer over FTTC
two video streams running off BBC iPlayer over FTTC

insect screenprint off BBC iPlayer over FTTC

Categories
Business internet ofcom Regs

Digital Britain high on the agenda at Parliament and Internet Conference

Another busy week in prospect. Tomorrow I’m off to Muswell Hill to test some routers we are considering using for the FTTC trials. Wednesday I’m doing a Hosted VoIP demo at the Convergence Summit South in Sandown Park and finally on Thursday it’s the Parliament and Internet Conference at Portcullis House in Westminster.

You should take note of the latter.  Posts on Parliamentary meetings seem to attract a lot of interest/blog visits long after the event itself has finished. In a sense there is a market for blogging non-stop on this subject. In my book it would make writing the blog a bit boring though.  Order, order!

Anyway this year’s conference has ’em all: Stephen Timms (Minister for Digital Britain and erstwhile commenter on trefor.net),  Ed Richards (Ofcom) and Martha Lane Fox (the Government’s Digital Inclusion Champion). Lesley Cowley of Nominet is also speaking.

I’m genuinely excited about this year’s event.  With Digital Britain high on everybody’s agenda the conference includes a workshop suggested by yours truly on whether 2Mbps is an adequate target for USO.

If you haven’t already got your name down you are probably too late.  All seats have gone.  If you are going I look forward to seeing you – tap me on the shoulder and say hello. 

Footnote:  “Blazing the Digital Britain Trail from Muswell Hill to Westminster “.   A  pioneering new adventure based somewhere on the wild wild web.  Read all about it on trefor.net.

Categories
Business internet Regs

Mandatory IWF support law dropped

I understand that the Government is likely to drop plans to force ISPs to support the Internet Watch Foundation’s child abuse website filter.

This is something that most consumer ISPs support our of their own choice. It is reckoned that 99% of all consumer broadband connections are prevented from accessing sites that promote child abuse/pornography. Someone had decided that mandating this was a vote winner. It is of course but the amount of effort that has to be put into making a new law is, in this case disproportionate to the benefit. ie making sure that that final 1% of broadbands get covered.

The technical solutions used to perform this filtering do not ensure 100% cover and a determined sicko could quite quickly work out how to circumvent the system.

Another storm weathered.  Regulation = increased cost. Try selling that to the customer. Previous post comment here.

Categories
Business internet piracy

Stephen Timms Digital Britain Minister

I met with Stephen Timms, Communications Minister today. His official title is Minister for Digital Britain.

I have met Government Ministers before in a long career spent lobbying Parliamentarians on behalf of various trade associations. This was my first meeting in what might be termed a formal environment. I was there with some of the ISP Association Council members to discuss topical issues pertinent to the ISP industry.

I was quite impressed with the process. We assembled in reception at 1 Victoria Street in plenty of time. At some stage an aide met us, whizzed us up to the top floor of the Department of Business Innovation and Skills. It was a round elevator – very impressive – funny what sort of things you notice.

Arriving at the 8th floor we were ushered into a holding room before moving in to see Steve himself. At the appointed time a different aide moved us into ST’s office where we said our hellos and got down to the business of the day.

I was quite impressed with Stephen Timms. Being in the Dept of BIS his remit is to look after industry and he seemed genuinely interested in doing so.

In 45 minutes there is only a limited amount we could cover. We discussed the P2P aspects of the Digital Britain report. I’ve written plenty about this. Key points put across today were that in considering the legislation the Government should ensure that a fair way of apportioning the costs was implemented and that a review of the licensing framework should be conducted.

The current proposals hinge more around sticks than carrots. If illegal music downloaders are to be pursued then a legal alternative should be offered. This is not easy at the moment because of the complexities of licensing the Intellectual Properties of the various rights holders. I’ll detail this in a separate blog post.

We also discussed “prospective effect” and, briefly, more of the Digital Britain report. I doubt many of you have heard of prospective effect – again I will need to write a separate post on this. If I said “mere conduit” perhaps that gives you a clue.

I have to apologise to those of you who wanted me to bring up the subject of broadband 2Meg Universal Service Obligation. We ran out of time on this occasion but now contact has been established there will be other opportunities. 45 minutes, though it seems short, is quite a lot of time to be given by a Government Minister. His diary is chock a block and the next lot were already waiting in the holding room as we were leaving.

As a footnote the clock in his office had stopped – funny what you notice!…

Categories
broadband Business

Broadband Stakeholder Group Not Very Helpful

Established in 2001 as a cross-sector government advisory group, the Broadband Stakeholder Group has only disappointed.

Catching up on my reading this morning I note that the Broadband Stakeholder Group sees the Government’s Next Generation Fund (ie the 50p tax on analogue lines) as a “Forward looking, innovative and proportionate proposal that will benefit all”.

I also note in the Extended Play version of it’s press release on the subject that “The BSG was established as a cross-sector government advisory group in 2001 to help the UK lead the G7 in broadband penetration and connectivity.”For reference this is what the G7 broadband leadership league table looks like today according to the Oxford University Said Business School report. The numbers are the position in the broadband leadership league table,

japan 2
usa 15
Canada 17
france 18
uk 25
germany 27
italy 38

Whilst I think we need such an organisation as the Broadband Stakeholder Group I guess the question I am asking is whether it is really doing UK PLC any favours. By it’s own measures of success it is not succeeding. The BSG needs to be more forthright in its advice to Government.

Categories
broadband Business internet mobile connectivity

O2Be and the Ever-Growing Complexity of the Broadband Service Landscape

Met with O2/Be last week to discuss their LLU broadband play. O2 has been winning awards for their consumer broadband service. They have an ADSL2+ solution that already supports Annex M.

For the uninitiated Annex M allows a service provider to trade some downloading speed on a broadband service in exchange for a faster (up to 2.5Mpbs!?) upload.

O2/Be have unbundled around 1,240 exchanges and so have one of the largest LLU footprints in the UK. They also claim to have 500,000 customers so in understanding the options for the provision of broadband service in the UK they are one of the companies that need looking at.

A complex web is being woven in the UK broadband landscape. Clearly O2 is serious. When they bought Be the LLU estate numbered no more than 30 or so exchanges. A lot of cash has been expended to turn it into the figure it is today.

O2 is telling the world it wants a seat at the table and is willing to put up a stake. It does have a different approach to Carphone Warehouse, the leading LLU player in terms of size, in that it only offers the broadband connectivity. Currently O2 relies on Openreach for the underlying analogue line.

Having looked at the economics of LLU myself it makes a lot more sense if you are taking the voice path as well as the ADSL. There are other benefits with LLU in that an ISP can tailor its own services and thus offer a differentiation in a crowded market. It still needs subscriber numbers to make it pay and at the consumer end it is unlikely that the service provider will want to offer too many variants – simplicity of broadband service means lower costs to sell, provision and support.

This brings me on to another point and that is that BT is now introducing FTTC which at 40Mbps down and 5Mbps up blows all the LLU operators ADSL2+ offerings out of the water, at least in terms of speed. There are then only two players in the game – BT and Virgin with their cable proposition. Other players will have to line up behind one of these two as a wholesale customer and note that Virgin does not yet have a wholesale proposition.

Now FTTC is in its early days of rollout but the footprint is likely to be the same Market 3 footprint as the unbundled exchanges, ie the densely populated parts of the country that make business sense.

So I think for the moment that LLU players have a market window that is probably no more than two years for their unbundled services. Two years will scream past, if the past five at Timico are anything to go by.

Coming back to O2/Be their play thus far has been very much into the consumer market. They look to be a solid player and I have heard good things about them from peers in the ISP community. Their sortie into the business market is through an L2TP play with relative newcomer Fluidata. I have nothing to say against Fluidata, not having worked with them but they are small and O2, if it is serious at the wholesale, game will want to do it in-house.

What their long term strategy is though is a difficult one to call. Owned by Telefonica they should have the deep pockets to play. Play what though? When there are likely to be only two players and one of them is BT then you either have to be satisfied with being a reseller of BT or Virgin or you buy one of them. I can’t see the regulator letting O2 buy BT, it would be ironic if they did.

They might let them buy Virgin though.  And then where does that leave Vodafone, a business that is only dabbling in broadband at the moment…

The UK communications industry has never been as exciting a place to be as it is now. Any informed comment/feedback to this post will be read with interest.

Categories
Business internet

Digital Brital Digital Divide US Style

Digita Britain’s digital divide also exists in the USA. Regsister article dicsusses here. I need add no more.

Categories
Business internet

Digital Britain meeting with Stephen Timms Communications Minister

I have a meeting with Stephen Timms, Communications Minister at his office next Thursday. The topic of discussion is largely going to be Digital Britain.

If anyone has a specific internet related issue they want to pitch to me to bring up then please drop me a line through the usual channels.

Categories
Business internet

Call for FTTC trialists

If anyone is interested in taking part in a high speed broadband trial using FTTC (Fibre to the cabinet) could they please drop me a line.

You have to live in Whitchurch (Cardiff), Muswell Hill or Glasgow Halfway. The service is good for 5Megs up and 40 Megs down (subject to the usual caveats – line length etc) and we will guarantee 15Megs down. You need to have an available analogue line.

I’m offering a free trial to those wanting to participate. I don’t have a restriction in numbers but will play this by ear – if I get hundereds of people put their hand up I might have to be picky. The trial will only be for a fixed period that I have yet to determine but hey, it’s free… That’s free 40Mbps broadband. Fill yer boots.

For those that don’t know this is the first manifestation of the £1.5B investment being made by BT to the initial fibre roll out in the UK. It isn’t going to get to everyone but I will publish the road map as soon as I get permission from BT to do so.

Categories
End User internet

Internet time shortens life

I heard on the radio this morning that if you are born today you have a 50% chance of reaching the age of 100. (100 is the new 70 etc…). This sounds great but as far as I can see it won’t feel as if you have lived 100 years. It will probably still feel like 70.

This is because of internet time. Has anyone noticed how quickly time goes when you are surfing the web? As we spend more of our time on line time flies by all the more quickly.

I did think that his was just an age thing.  Something that went along with varifocal lenses and middle age spread. Now I’m not so sure. Life online is so fast moving that we no longer have the waiting time that can make the weeks seem to drag. Responses are instantaneous and require  you to move on to the next task far more quickly than used to be the case.

The result is cramming more into your week and the time passing in the blink of an eyelid/computer monitor. As I write this it is Friday afternoon – this morning it was only Monday!!!

There is no escape. Even when I take the kids on holiday to Center Parcs I can get online, in the villa, by the pool, in the restaurant…

There is a business opportunity here. Totally network free holidays. I realise that more destinations are trying to make it easier for you to go online whilst on holiday but this is unhealthy. Sounds like this needs a facebook group to get the campaign going.

Photo is from my summer holiday in Scarborough last year – free wifi on the promenade – there is no escape…

wifi

Note that internet time should not be confused with “Time Warner Internet”, “internet time clock” , “internet time service”  or  “internet timer”, all of which are close keywords to internet time (google adwords experiment – thanks for your understanding :-).

Categories
Business internet net neutrality Regs

Net neutrality governance debate

Interesting online debate next week concerning whether Net Neutrality can be “governed”. Although it is a North American debate I imagine it will cover lots of areas that we in the UK should be interested in. If I can fit in the time I will attend. Details here and below:

“FCC Chairman Julius Genachowski has expanded from four to six the principles of freedom associated with Net Neutrality. Now however these principles are now going to be codified into regulatory rules. So the question has to be asked can the concept of “open” be governed. Join us as we look at how these principles will be incorporated into policy. What companies, services and devices will be subject to these rules. And discuss if the jurisdiction of the FCC has to be modified to enable these principles.

Participants include: Todd Daubert of Kelley Drye, Hank Hultquist of AT&T and Rick Whitt of Google.
Join us on Tuesday October 6th, 2009 at 12:30 EST to 1:30 EST as we see if Open can be Governed”

Categories
broadband Business internet

Britain is 25th in Oxford University Global Broadband League Table

Britain is 25th in the global broadband league table according to a Cisco sponsored study performed by Oxford University’s Said Business School. This was one of the headlines that woke me up whilst listening to BBC Radio 4 this morning.

That in itself should be a spur for the UK to get its act together. For the BBC interview, however, Oxford University could have fielded someone  a little more conversant in the issues. The study itself, seen online,  looks to be purely factual but University don Alastair Nicholson seemed to to think that this lowly ranking was not a problem and that our broadband network was perfectly suited to our present needs.

Although this initially incensed me I’ve calmed down now.  Alastair Nicholson, as an academic overseer of some MBA students,  probably has little exposure to the dynamics of a high technology fuelled economy.  He didn’t do the country a favour though by suggesting that the hype surrounding the Digital Britain debate was partly pride and not driven by the absolute need to have faster and more ubiquitous broadband.

He is just wrong. This is extremely short sighted. Build the motorway and the traffic will come. The act of building this information superhighway will create the jobs that will help to dig our way out of recession.

Categories
Business Cloud internet

Salesforce.com Cloud Workshop: A Final Word from the CIO Council Meeting

So should you worry about using a service — one such as Salesforce.com’s Force.com, for instance — in “The Cloud”?

Ten years ago Oracle was ahead of its time when it tried to kill off Microsoft with the Network Computer. At that time it was a combination of the cost and reliability of the underlying network together with the lack of applications to run on it that likely killed it off.

Today these barriers have all but disappeared. Connectivity is orders of magnitude cheaper and the number of uses for the network has exploded.

WordPress, for example, is the platform that I use to write this blog. WordPress has 6,760 plugins available for download and they have indeed been downloaded 52,448,569 times to date.

A plug-in or widget is a small application that is used to run on a platform to enable certain functionality. In the case of trefor.net these applications provide the functionality in the right hand column – twitter feed, add/subscribe etc. I also use applications invisible to the reader such as wordpress seo, search engine optimisation.

I think nothing of using WordPress which is a totally cloud based application, unlike Dreamweaver for example, which at one time I used to use to design websites and which resided on my PC.

So as a final note on the Salesforce.com CIO council meeting last week I thought I’d look more into their cloud offering. The Salesforce.com Force.com platform has have 200+ native apps and 550+ partner apps. Not as many as WordPress but there again many of the WordPress plug-ins will never see the light of a real website and they are free.

The Force.com applications that are used, however, are of major interest to business, at least collectively. They must be because Salesfor.com has 63,200 paying customers with 81M+ lines of code with 16M+ customizations – modification that integrate the Force.com platform with other services used by these customers.

New WordPress plug-ins appear daily whilst Salesforce.com restricts itself to three releases a year – coming up to release number 30 this Autumn. In the business world a software release needs to be bug free as possible and fully tested which is certainly not always the case with open source equivalents.

So it is clear to me that the move to the cloud is well underway and anyone looking at their information roadmap strategy should have this at the forefront of their mind. Of course this isn’t going to kill off Microsoft anytime soon…

Categories
Business internet

New Technical Operations Centre – call for ideas

Having moved the Timico Network Operations Team to Newark this summer I am looking at upgrading our facilities to provide the business with a state of the art Operations Centre. With this in mind if anyone has any inputs on how we might approach this now is the time.

If anyone out there who are proud of their own facilities and wants to invite me to visit for a look see then I will gratefully accept the invitation.

I am also happy to be approached by vendors in this space if they have something that will add value here.  This could include monitoring equipment, posh screens, ergonomically optimised workstations, electronic whiteboards or even just nice plants etc, etc.

My contact details are available here.

Categories
Business Cloud internet

What lies beyond the cloud?

Something for you to think about. Technology comes and goes. What happens after cloud computing? What lies beyond the cloud?

Categories
Business Cloud internet

Salesforce.com Cloud Workshop: Report from the CIO Council Meeting

You may or may not have known that I am on the CIO Council of Salesforce.com. Salesforce.com is a highly professional organisation that I believe really has its head screwed on.

This isn’t a sales pitch for them but I was sufficiently enthused by my Cloud Workshop day, held yesterday in the East Room on the 7th Floor of the Tate Modern Gallery on London’s South Bank, to gush in this post.

The meeting was attended by twenty five or so persons including some global cloud experts from our hosts but also by some heavy hitting CIOs from major international corporates.

What astounded me is the pace of the move away from Microsoft and towards Linux, Google Apps and, of course, Salesforce.com. Their cloud platform Force.com now has 750 Applications you can download. I don’t think anything in this cloudy world comes free but there are seriously well documented business cases and high returns on investment for treading this path.

In the interest of keeping my posts short I’m going to gradually trickle the seven pages of notes I made on the day into discrete bites on this blog.There are lots of really interesting tidbits. Like for example the market for cloud computing is worth $162Bn and that analysts claim that Salesforce.com has a 2 year market lead on its competitors.

I’ll finish this one by thanking my hosts for a very rewarding day and a splendid meal afterwards held in the privileged environs of the Poetry and Dream Gallery on Level 3 which included a couple of Picassos (The Three Dancers) and a Jackson Pollock.

Categories
broadband Business Regs

#digitalbritain Under the Aegis of BCS – The Chartered Institute for IT

It’s worth taking a look at this blog post at media140.org. It contains part of a talk given by @cyberdoyle, a regular commenter on trefor.net at a session on #digitalbritain at the Royal Society organised by BCS – The Chartered Institute for IT . @cyberdoyle quite rightly maintains that the BET solution for broadband over long copper lines is inadequate.

The real point that is being hugely missed by Government and which I have mentioned more than once is that 2Mbps is totally inadequate as a speed for a Universal Service Obligation for broadband. Others quote 40Mbps or more as being where it should be. I believe we should be pitching for 1Gbps. If this is not achievable short term then if we lay the national corporate fibre infrastructure then it will be doable sooner rather than later by upgrading the equipment at either end of the fibre.

Categories
Business internet piracy

Technology Strategy Board Digital Britain workshop

The Technology Strategy Board promotes the development and adoption of new technology, ideas  and applications in the UK. It has been given a pot of money to seed the development of technology that will underwrite the aims and objectives of the Digital Britain report.

The briefing was in London on Friday, the aim being to bring network providers and rights holders together to finalise the specification for the Technology Strategy Board’s Digital TestBed. About £30m is apparently available to spend and I understand that in excess of 400 application forms have been downloaded from their with a likely 80 projects to be chosen to go forward to the “feasibility study” stage.  Some applicants will clearly be disappointed.

Whilst I think that his activity is to be applauded I did hear of one interesting bit of feedback from the day.  The representative from Sony, who presumably was there to discuss ways of making music more easily available online in a legal manner, suggested that if it was licensing models that were up for discussion, he would need to get the lawyers on the case. 

The whole issue of legal online access to music is indeeed all about licensing models. The cost of the licenses basically. I get the feeling that the rights holders aren’t really interested in making this easy or lowering the costs. Once you get lawyers involved things take forever. You can’t talk about licensing without lawyers. ergo it will never happen.

Categories
Business datacentre internet ofcom

Video Streaming Regulation: Is Ofcom Going after YouTube?

This may be something that has been going on for sometime in the background, but Ofcom today launched its consultation into regulation of video on-demand (VOD) services.

Following the Audio Visual Media Services Directive, the Government is to regulate VOD services which are ‘TV-like’. The consultation is looking at whether the Advertising Standards Authority (ASA) should regulate advertising in VOD services and is proposing that VOD services be regulated by the Association for Television on Demand (ATVOD).

The regulation will consist of a range of minimum content standard, new VOD rules delivered through a co-regulatory framework,  and Ofcom will be given primary responsibility to ensure the effective operation of the co-regulatory framework.
VOD regulation has to be in place by December 19 and Ofcom is seeking views by October 26.

I did wonder whether this meant that Ofcom would be trying to regulate the likes of YouTube. The consultation document does tell us that whether a service is in scope for regulation is defined by a range of criteria, including: whether the principal purpose of a service is to provide “television-like” programmes, on an on-demand basis, to members of the public; whether such a service falls under UK jurisdiction for the purposes of regulation; and whether the service is under a person’s “editorial responsibility”.

I suspect that YouTube falls outside of the UK for jurisdiction but this might not be the case in my mind if a specific video was stored on servers based in the UK. I don’t know where specific bits of the YouTube cloud are but it isn’t beyond the realms of possibility that some of it could one day be in UK datacentres. Looks like another potentially messy situation to me.

PS I note that my post titles are getting more and more tabloid-like and sensationalist. I rely on my friends to tell me when it is getting out of control 🙂

Categories
End User internet

Last night of the proms iPlayer versus freeview

Just a quick sound byte.  Watching Last Night of the Proms at the Royal Albert Hall on both iPlayer and Freeview.  Sound comes through about half  second faster on iPlayer.  Take note all ye on line betting syndicates:-)

Categories
broadband End User

Who Ate All the (Broadband Fibre Optic) Pies?

Reading the news online before breakfast this (Saturday) morning I came across the PIEMAN project in Ireland. PIEMAN, or The Photonic Integrated Extended Metro and Access Network, is an EC funded project researching new broadband fibre optic technology.

The project potentially promises broadband fibre connectivity over distances of up to 100km in a single hop.  This would be a huge advance over today’s 25km (ish) for an ethernet circuit. I’d guess we turn down business on a weekly basis, because the customer’s site is too far from the nearest POP for a connection to be economically viable.

PIEMAN also introduces the idea of low cost 10Gbps connectivity, with many more users able to share the same broadband fibre. This makes the Government target of 90% penetration of 40Meg by 2017 seem very tame.

Categories
broadband Business internet online safety piracy Regs

UK Government Efforts ISP Regulation Gets Opposition from Unexpected Sources

There has been a lot in the press recently regarding Government plans to regulate the ISP industry. ISPs have been vociferous where they consider that this regulation is unnecessary and adds cost burdens that will have to be borne by consumers.

Quite pleasingly other industries which the Government is likely to think would be the beneficiaries of the legislation have also come out against it.

For example the high profile “three strikes” approach to Music Piracy whereby persistent file-sharers have their broadband cut off is attracting a lot of opposition from the music industry itself. The BBC reports:

Radiohead guitarist Ed O’Brien, a member of the Featured Artists’ Coalition (FAC), said: “It’s going to start a war which they’ll never win.”

Feargal Sharkey’s UK Music allegedly has a war chest of up to £20 million a year to lobby Government on the subject of ISP regulation. This FAC stance seems to be clear disagreement within that industry.

The leak in the Independent this week that the Queen’s Speech currently is planned to propose mandatory blocking of consumer broadband connections for child abuse images has also created a bit of a stir.

The vast majority of consumer broadband connections already have such screening and it seems that the Government is trying to make political capital out of a subject which everyone will of course support in principle.

The issue is how much effort and money will it take to cover the last few consumers not already “protected” particularly as it is smaller ISPs who are most likely to be affected. This is particularly relevant considering that all we are not talking about stopping hard core child abusers who already know how to get around the blocking.

The Register has come out with an interview on this subject with Jim Gamble, Chief Executive of the Child Exploitation and Online Protection Centre (CEOP), and effectively the UK’s leading investigator of online child abuse who has come out against legislation in this area.

There is potentially a lot more regulation in the pipeline. Somewhere in a Government office near you someone is plotting to gain more control ever our every day lives. It is at least nice to see that there are people out there with some common sense who are willing to stick their hands up and say “this is not right”.

Categories
broadband End User

What Type of Traffic Uses Up Broadband Bandwidth?

It is interesting to see the mix of traffic on the Timico ADSL network and thus what is taking up the broadband bandwidth usage. As a B2B ISP the profile will be dramatically different to that of a consumer provider.

For example the amount of bit torrent traffic is fairly low at around 6%. This compares with up to 40% sometimes seen on residential ADSLs. There are legitimate business uses of P2P but it does suggest that a few customers are hitting it hard. The nature of P2P is that it will hog all available bandwidth which actually makes it a highly efficient protocol for transferring large amounts of data. In fact the 6% of P2P traffic on the Timico could well be largely down to half a dozen ADSL2+ customers hitting it hard which represents a tiny proportion of our customer base.

The usual business type applications such as email and VPN are apparent on the chart but the biggest driver is clearly simple web browsing. No great messages here regarding bandwidth growth.

There are however some hidden gotchas. This chart was a snapshot over one working day sometime recently. It does not, for example cover the Ashes cricket matches where video streaming saw a huge growth as people at work tuned in on Skyplayer. How many business managers knew that their staff were watching the TV all day instead of working?  It is costing them twice – in the salaried time spent watching the cricket and in the cost of the bandwidth.

Also it is daytime usage and does not cover night time where a significant amount of file transfer traffic takes place. We do see a small rise in P2P in the evenings –  Timico provides thousands of corporate homeworker ADSLs. However the overall bandwidth falls significantly for us after 5 o’clock which is the exact opposite to what is seen in the consumer world. It will be interesting to periodically track the changes in usage and look at where the trend takes us over time.

traffictypes

Categories
broadband Business

Broadband Types: ADSL versus FTTC versus FTTP

As we begin to discuss the merits of broadband types — Fibre To The Cabinet and Fibre To The Premises compared with ADSL — there are a few points worth noting.

First of all there is the speed of the connection. ADSL2+ offers “up to 24Mbps”, FTTC “up to 40Mbps” and FTTP, which has no copper in the loop, is initially 100Mbps with an upgrade path to 1Gbps. I’m not predicting when any reader will have access to these services but those are the numbers. Also the 100M should not need the “up to” inverted commas.

Speed apart the biggest win for me is likely to be in the reliability of the service. Copper based broadband connections are very prone to service interruption due to water and electrical storms.

Believe it or not fault rates do actually go up during summer heatwaves and the thunderstorms that these unbearable periods of British summer weather tend to attract:-). Fibre does not care about water or electromagnetic interference.

Fibre bandwidth delivery is also not dependant on distance in the way that copper based ADSL is. So the overall customer experience is likely to be much improved as we move to FTTP.

BT are assuming that more of their NGA rollouts are going to be FTTC. I think that once FTTP is readily available it will supersede it’s partly copper based sibling. Uses for the bandwidth are going to come along in their droves.

Categories
broadband Business ofcom

The Demise of Fixed Broadband

A lively time is being had today at the BT Wholesale ISP Forum. The ISP world is fast moving and with so many changes going on – the move from ADSL Max to 21CN, the introduction of Fibre To The Cabinet, Ethernet in the First Mile – there are always lots of things to talk about.

We had a market presentation given by John Kiernan of the BT Market Research department.  This was largely a regurgitation of this year’s Ofcom Market Report but he also spoke about the move away from fixed broadband to mobile broadband. During the debate from the floor someone mentioned that at the Broadband World Forum in Paris yesterday the talk (presumably by the wireless network operators) was that  wireless broadband was expected to kill off fixed broadband by 2012.

I can’t see this happening in the UK anytime soon although I’m sure that wireless broadband is going to have a big part to play – I use it myself on the move.  Consumers especially are getting more and more tied in to bundles that include their fixed line, TV and broadband. Also fibre brings the potential to provide much faster speeds than are being discussed with wireless broadband (and I know that someone will now tell me you can get Gigabit wireless).

What does concern me is the increase in the pollution of the airwaves which will come with more and more wireless.  I realise we are told it is safe but…

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Business events internet social networking

#140 characters conference London

I’ve just left a networking event organised by my friend Jeff Pulver to promote his forthcoming #140 characters conference (#140conf )in London.  Scheduled for November 17th/18th the event will take place at the O2 Arena.

This will be the third such do organised by Jeff after the first in New York earlier this year and the forthcoming one in Los Angeles.  What astonished me was that there were more people from London at the New York event than from New York itself and London is considered to be the twitter capital of the world.  Hence the London conference.  LA was second in terms of origin of attendees.  I even met someone from London at the bash who had spoken at the NY event – Kate Arkless Gray or @RadioKate.

The number of attendees at tonight’s event was also impressive.  When I signed up for it two days ago there were 70 or so people registered.  Jeff was expecting a total of 90 but in actual fact he ended up with 190!  There is clearly something happening here. Didn’t realise that Jeff is also an investor in twitter.

Anyway I’ve signed up as part of the cast of characters for the #140 character conference.  In my mind it is definately worth taking a look at attending.  If you don’t know what it is all about just google it or visit http://140conf.com/