business applications

business applications


webrtc coming of age

How WebRTC will deliver contextual communication and AI in the contact centre

Contextual communication, AI and chatbots are on track to revolutionise the way we communicate, prompting experts to herald the dawn of a major communications revolution. What about the contact centre, and how does WebRTC underpin this shift towards improved customer engagement? More than just chatbots Most of us have already grown accustomed to talking more […]

WebRTC Apps Competition

Winners of Genband WebRTC Apps Competition

Metronet win prestigious WebRTC Apps competition. The WebRTC apps competition we ran in conjunction with/sponsored by GENBAND came up with three clear leaders and one eventual winner. One entry showed how WebRTC would be monetized and the others presented their solution it as an an overlay to existing support services. The idea was that entrants […]

webrtc apps competition

GENBAND Summer of Apps WebRTC Competition finalist Manor IT

WebRTC apps competition winners include monetisation of the technology The WebRTC apps competition we ran in conjunction with/sponsored by GENBAND came up with three clear leaders and one eventual winner. One entry actually showed how WebRTC would be monetized and the others presented their solution it as an an overlay to existing support services. The […]

Slightly confused of Lincoln

HP printer delivery either 09.13 or 13.56 You see before you a bewildered bloke. One where there is a risk of extremes of emotions on this, a pleasant if slightly breezy English summer’s day. My HP printer delivery is either going to be at 09.13 or 13.56. Coming out of the pool changing room this morning […]

HP Color LaserJet Pro MFP M277dw

I bought a printer

HP Color LaserJet Pro MFP M277dw Good news – Your order for the HP Color LaserJet Pro MFP M277dw has been accepted and we will start processing it now.  We will send you an email once your order has been dispatched. You can track to your order online at any time by signing in to […]

linkedin group

The conversation is moving to a few places online

LinkedIn group – maturing marketing tool Got this LinkedIn mail. Spam really but let he who is without guilt cast the first stone. It’s promoting a specific LinkedIn group. Dear Trefor, Do you have an interest in keeping up with current and future trends concerning the technology industry? Do you have an opinion on how technology […]

MAC Code for Banks

Are MAC codes for banks long overdue? Was discussing banks with Bloor on Facebook. He paid his credit card off early but the bank still took the payment as Direct Debit meaning he had paid it twice. Apologies forthcame and situation was rectified but then the DD wasn’t taken at all the following month so […]

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Dell Vantage Club & Google+ instant uploader

Another interesting photographic weekend with the Galaxy S3. I was in Liverpool for a family party, staying at the Crowne Plaza on the Waterfront. Lots of photos – 3.3GB worth – 1,134 files. The hotel had a free option on its wifi, notionally for email & light browsing. I didn’t do any speed testing but […]