Categories
Engineer internet ofcom

Ofcom slow news – 98% of tablet owners use them to connect to the internet

August is normally a deadly quiet month. Almost to the extent that it would be very easy to say I might as well take the whole month off. This year seems to be different. We are rushed off our feet. It’s all good stuff. I’m not complaining. Just saying that we are very busy.

August is also normally a very quiet news month. The media resorts to headlines such as “Boy’s ice cream melts before he could finish it” and other riveting slow news day reports. The one bit of news that you could set your watch by every year in August is the Ofcom Communications Market Report. This year it came out when I was on holiday in North Wales and observing radio silence so I’ve only just noticed it. On that basis whatever I might say on the subject has possibly already been said.

Notwithstanding that the Ofcom CMR usually has some nuggets worth looking at. The first that stands out is the headline saying:

Total UK revenues from telecoms, TV, radio, and post fell for the fourth successive year in 2012.  These services generated £59.5bn in revenues during the year, a £0.1bn (0.2%) fall compared to 2011 as a £0.7bn fall in telecoms revenues was offset by increasing TV, radio and post revenues.”

This is interesting because our use of the internet is growing massively. This might lead you to naturally conclude that the revenues for businesses operating in that market are growing. Certainly this is true for Timico.

It is clear though that for the industry as a whole the model is changing. Old fashioned lines of business are changing. ISDN is being replaced by SIP trunks – telephony by VoIP. The cost of minutes has plummeted largely to a fixed monthly fee per subscriber. Broadband prices are also at rock bottom, particularly for consumers. The government is right when it says we have one of the most competitive markets in the world.

This is also true for mobile and whilst people might whinge about mobile prices the mobile operators are struggling with their gross margins. These large telcos are still seen as fat organisations paying fat salaries and there is probably some way to go on the cost cutting side before mobile markets reach the bottom.

Everyone in the game is trying to modernise their business model. The money must still be there. It is just going elsewhere. One clue is in the growth in TV, radio and post revenues. People must be using their internet connection to spend money. In our house we probably watch more TV over the internet that on the actual TV itself. Including the advertising. We also buy a lot more stuff over the internet than we used to, hence the rise in postal revenues. It’s mostly not downloaded. It comes in a van.

As the world moves more “onto the internet” the one thing that is becoming more and more important is the integrity and the quality of the internet connection. This is particularly true for businesses who are increasingly growing to depend on revenues that rely in one way or another on connectivity to make them happen. For example if you own an ecommerce site then every minute of downtime means lost revenues. Similarly in the physical retail world, most payments are processed using broadband connections. Lose the connection and lose the lolly.

However people might be spending their cash this represents a huge opportunity for the telco that can respond to change. They just have to look up and look forward and not dwell on what was.

One final note. Ofcom bless em do have a way of stating the bleedin obvious. They tell us that nearly all (98%) tablet owners say they use their tablets to connect to the internet. One wonders what the other 2% use their tablets for?!

Gotta go. Busy busy busy.

Categories
Business Regs surveillance & privacy

Huppert hero but turkey stuffed

image

Last night at the annual ISPA Awards, Julian Huppert MP (with me in photo) was crowned Internet Hero. Julian has done a fantastic job putting across common sense arguments in debates that affect the internet industry. Notably he was a voice of reason in the noise surrounding the Draft Communications Data Bill (snooper’s charter) that was killed off by Deputy PM & Lib Dem leader Nick Clegg. Julian also spoke out against the Digital Economy Act that was outrageously introduced in the dying days of the last Labour government.

The internet villain award went to Turkish PM Recep Erdogan. He didn’t respond to an invitation to attend the awards but I guess he was probably busy on the night. RE is amongst other things a big fan of surveillance and internet filtering. The Turkish Embassy was unavailable for comment. We should pop round sometime and drop off the award which will look really good in their Embassy reception. I presume they have a glass case for these things.

Categories
Business fun stuff ofcom

Smart SEO makes a difference – NewNet wholesale comms provider

Web presence makes a huge difference to your business these days. You need to be on the front page of Google search rankings or you ain’t on the web.

I’m not saying we are up there for every search term we would like – that’s work in progress. However NewNet, our wholesale business is very much getting it right.

Check out the two screenshots below. The first is the top of the page showing the results for the “wholesale comms provider” search term. NewNet comes top for both paid for and organic. The other organic results on that page are mostly BT and then Ofcom. The second just shows you the rest of the screen. Nice.

google rankings wholesale comms provider

wholesale2

 

Categories
broadband Business internet Regs

Rural broadband roll out slips by 2 years – National Audit Office #BDUK

Rural broadband roll out schedule slips

The National Audit Office Last Week spilled the beans that the rural broadband roll out schedule for the BDUK funded superfast broadband project was going to slip 2 years to 2017.

This is not good news. It’s not good news for the rural communities that desperately need faster internet access and it’s not good news for the government which has repeatedly reaffirmed its commitment that the UK would have the “best superfast broadband network in Europe by 2015”.

For those of us involved with this BDUK rollout it has been clear for some time that a 2015 completion was not achievable. Lincolnshire, which was one of the earlier counties to place its contract with BT already has a delivery completion date that ends in March 2016. Counties that are later in the contract placement cycle should expect to see 2017 on their schedules.

The slippages look to me to be down to a combination of red tape and resource. Red tape everywhere you look at it and resource constraints at BT. I’m told that Lincolnshire’s BDUK contract with BT slipped by 3 months as it got close to placement because BT couldn’t assign enough staff to the project (this could quite possibly have been because the delays caused by the red tape had knock on effects from elsewhere in the rollout pipeline).

The other comment made by the NAO relates to the fact that BT’s contribution to the pot would appear to currently be only 23% of the total as opposed to the matched investment that was trumpeted before this project started. Both BT and DCMS have vociferously denied that BT will come up short saying that not all of the projects have been committed to yet.

My own sources tell me that BT has seen a lower take up of superfast broadband in Cornwall than it had planned. This has allegedly affected the ROI model and consequently the amount of money that BT deems sensible to throw into the pot for subsequent rural rollouts.

You do need to look at this in two ways. Firstly the “Cornwall” model only worked in the first place because the EU funding brought the time to recoup BT’s investment down to 13 years (or so I’m told). A lower take up would push this time out further. You might take the view that 13+ years is a very long time to see a return on investment nowadays. However you might also think that this is a long term infrastructure investment for which BT will reap the benefits for decades to come and what difference does a year or two here and there make.

It would also appear from the NAO website that in June 2013, the government revised its target, and now aims to secure delivery of the rural broadband programme by December 2016, as well as 95 per cent superfast coverage by 2017. I missed that one. They kept it very quiet. The last time I heard was that they weren’t officially allowing County Councils to place contracts that extended beyond 1015 because of the need to have spent the funding by then but that they were giving an unofficial wink that it would be ok for them to do so.

I refer you to a post what I wrote1 in November 2011 saying there wasn’t much confidence in the industry that the government target (best superfast broadband in Europe by 2015) was in any way achievable.

The object here is not to gloat. In fact I’m not sure what the object is. Perhaps I’ll finish with some observations.

Firstly nobody should underestimate the importance of the UK having a fantastic broadband network. The competitiveness of UK PLC in the 21st century depends on it. This applies to both rural and urban areas. I’m pretty certain that the political classes understand this.

The red tape associated with dealing with any public source of funding is very thick and difficult to cut through. It is so in order to protect the hard earned (and seemingly easily taken from us) money that we hand over to the taxman from being ill spent.

Governments and the permanent administrative staff who toil on our behalf do not have a good track record in spending this money wisely when major projects are concerned. Who expects the HS2 high speed rail project to come in on budget? Certainly not the Mayor of London.

I don’t have the answer when it comes to red tape.

It has seemed for some time now that what is being done with the BDUK rollout is handing back a monopoly to BT. Realistically there is no one else in the game. Does it matter as long as the network gets rolled out? Some of this is down to the environment established by BDUK. Again we have to remember that the government does have a duty of care to ensure that the cash is wisely spent. Part of this is ensuring that critical national infrastructure, as is the broadband network, is in safe hands. In this case “safe hands” has been interpreted to mean “big network operator” which seems therefore to have locked everyone but BT out of the game.

It may well be that the economics of the countryside mean there is only room for one infrastructure supplier. There is healthy competition between BT and Virgin in more populated areas. There is now definitely no competition in rural areas.

I would like you to consider the following points for discussion:

The government splits off the rural bits of the Openreach network. BT can keep the bits that compete with Virgin.

This network is run in the same way as Network Rail. Perhaps its management could be periodically put out to tender.

The government (us) funds a complete fibre rollout to all communities (Fibre to the Premises or FTTP) covered by this network.

The money for this comes from the scrapping of the HS2 project which sounds as if it could be hugely more expensive than is currently budgeted and in many people’s view a waste of time.

The fact that we were never going to achieve a 2015 date for “the best superfast broadband network in Europe” is almost a moot point. You can understand why politicians like to make statements that puts them in a good light. Although the will was still there I think they realised early on that it was a mistake so make this statement as the focus changed to “what constitutes the best superfast broadband network” together with some b”!!5&*t about putting together a scorecard to measure it. I haven’t heard anything about the scorecard in some time.

None of the political bluster really matters. At the end of the day the only sensible objective is for the UK to have a complete fibre to the premises network and to have this sooner rather than later. We can’t use traditional business case benefit methodologies to find out if this makes sense. I’m sure that this is how they worked out the ROI for HS2. Nobody really understands what benefits will accrue from a universal fibre network. This therefore requires a leap of faith on the part of the government and unfortunately this is a risk they are unlikely to take.

I realise that handing part of a private company back to what would effectively be public ownership sounds counter intuitive. People have criticised BT’s costs. Whatever people say about BT’s cost and overhead base it is difficult to imagine a scenario where a publicly owned company without a profit motive would do better.  BT does actually maintain that its cost per metre benchmarks very well against similar networks in other countries and I wouldn’t want to argue the point.

It could be a bullet we should bite. Service provision could be provided by BT, Virgin, Timico or any other ISP who cared to do the business. It would just be a matter of buying wholesale bandwidth off the new company and sending out a router. It would provide for a properly competitive market.

Government intervention is the only way this is going to happen and would have the added benefit of consigning the utterly pathetic 2Mbps Universal Service Obligation (or whatever it is called these days) to the recycle bin.

Discuss.

1 Some of my writing has been influenced by the plays of Mr Ernest Wise.

Categories
End User Regs surveillance & privacy

PRISM and the currently shelved Draft Communications Data Bill

PortcullisThere’s been a lot of noise about the PRISM surveillance program (American spelling because it’s American). There’s a ton of stuff about it on Wikipedia.

A few people asked whether I was going to write a blog post about it. I wasn’t. Lots of people earn their living just looking at this kind of stuff.

There is one thing worth considering though that particularly springs to the forefront of my mind and that relates to the Draft Communications Data Bill that was recently dropped by the Government from the Queen’s Speech.

Without understanding fully what PRISM actually does and what data it accesses I imagine that the capability is pretty similar to what might have been demanded of the ISP industry by the Comms Data Bill.

My biggest objection to that Bill was that it was a serious threat to the personal privacy of every individual in the country because of all the data that would have been gathered. Availability of the data = inevitability that the data would have been leaked. The only way to not have that data leaked would be by not gathering it in the first place.

History shows that the most likely source of such a leak is internal to an organisation, be that within the ISP storing the data or from the negligence (laptop left in taxi etc) of the civil servant or member of the security forces looking after said data.

Well the fuss about PRISM has demonstrated that this is exactly so. Important information was leaked from within the US security establishment by an insider, Edward Snowden. The same can be said of Bradley Manning and Wikileaks.

The only way of not having the data in the public domain is not to keep it in the first place.  I’m not going into a lengthy debate re the rights or wrongs of what the USA is actually doing with PRISM. Just that we should bear that in mind whenever the next attempt to introduce the Draft Communications Data Bill comes along, as it inevitably will.

Categories
Engineer peering Regs voip

A Day In The Life #ITSPA #Lonap

Trefor DaviesI read the news today oh boy. Andy Murray through to semi-finals. I saw the last hour or so on the TV when I got home from work last night. Goo’on Andy!

Today I’m off to the big smoke on the 07.20 for a full day of industrialising.

This morning I have and ITSPA council meeting. After lunch it’s the ITSPA AGM followed by the Summer Forum we have, every summer, natch. These ITSPA workshops are always most informative. We have an update of how the market is going by Matt Townend of Illume. The market for VoIP services is on the up.

Then Pete Farmer of Gamma is going to discuss what’s going on in the industry from a regulatory perspective. There’s lots to consider: Draft Communications Data Bill, Narrowband Market Review, Non Geographic Calls Services and more.

Then after the break yours truly is going to chair a panel discussion entitled “Federated Communications and Call Terminations – Is free the way forward?” Should be an interesting debate. Bear in mind when considering the “free” bit that we will all still want to get paid.

After a short reception I then shoot off to a dinner being thrown by Lonap where I will be chairing a debate on the merits of connecting to overseas POPs. This dinner is restricted to CTOs and Chief Technical Architects of network operators and should be a most useful and informative evening.

Then tomorrow morning I have a breakfast meeting, but tomorrow is another day…

I read the news today oh boy. Four thousand POPs in Blackburn Lancashire. You probably need to be of an age to understand that one!!!

Categories
Business nuisance calls and messages Regs

ICO Annual Report and nuisance calls from 08432890049

ICOThe Information Commissioners Office has 355 staff. Hadn’t realised it was such a big outfit. When you think about it with the world moving online and with so much information about us being kept in so many places the ICO has a huge brief. Also the ICO website has been changed from .gov to .org to emphasise its independence.

I know this because I’ve just come from the ICO’s Annual Review at Central Hall in Westminster. Being on the ICO’s Tech Reference Panel and all that!

A lot of meeting was just the presentation of statistics. Did you know that over the past year more than 225,000 people called the ICO’s helpline? Well you do now. There are some big growth areas such as SPAM calls and texts. It’s good to see that the ICO is starting to bare its teeth when it comes to this kind of stuff. We have seen the first two lots of fines (called civil monetary penalties for some reason) to the value of £225k imposed on pest cold callers. These people are just the lowest of the low.

I’ve started to report incidents of spam calls to my own phone – coincidentally got one this morning from 08432890049. I have duly reported it here. If all of us report it every time we get a spam call or text we can at least contribute towards nailing the ones in the UK. The overseas call centres are unfortunately beyond the reach of the ICO. I’ve just started to get rude with them.

You can look at the report yourself here. In line with the ICO’s new green policy the only hard copies available are the ones required to be kept by Parliament. Now there’s a very telling message in itself.

I will leave you with a fact that was related by Commissioner Christopher Graham. The ICO is currently looking at online privacy Ts & Cs. I got the impression that they are looking to try and come up with recommendations for a set of rules that would provide adequate privacy protection for people signing up for new products and services online and who just tick a box to accept conditions imposed. Did you know that if you added up every set of T’s and C’s you accept in this way it would take 77 days if you had to actually read it all? Well now you do 🙂

Categories
Business net neutrality Regs

Orange accused of blocking YouTube

Tweet from ISPreview caught my eye this morning on the subject of Orange allegedly blocking YouTube as part of its parental control service. The post goes on to tell us that this was apparently “an isolated incident”.

Without going in to the specific ins and outs of the Orange scenario which you can read over at ISPreview I guess that the point is when you start applying blocks on specific types of website you are going to block sites that you hadn’t meant to. The www is too complex for any filtering software to block “perfectly” (in the absence of a better turn of phrase). One wonders how many owners of websites there are out there wondering why their traffic levels have dropped.

If I were you I’d bookmark that ISPreview post so that next time you hear an MP call for blocking websites you can point them in the right direction. Note this is very different to the IWF list blocking which targets specific illegal websites.

Categories
Business fun stuff surveillance & privacy

ISPA Internet Hero and Villain Finalists

Normally I like to add value to a news item if I am going to comment on it.  I see so many scraper websites that pick up my stuff you wonder what they get out of it.

I have just sat down to comment on the press release from ISPA announcing the internet Hero and Villain finalists for this year’s ISPA Awards. I found however that ISPA had already put across  much of what I might have said. I have therefore reproduced it below in its entirety with links to where you can buy tickets for the Awards on 11th July.

I will say that as one of those with a vote for these awards it is always easy to find candidates for heroes but not so for the villain. Actually that isn’t right. There are plenty of MPs that we could line up with very little understanding for how the internet works but with their own objectives in controlling it. I’m speaking personally here and not on behalf of ISPA but we have to be careful how we approach the subject of internet regulation in the UK. We need to work with MPs to help make things better in a sensible way without shooting from the hip in an emotion filled gunfight.

The winners will be announced on the night of the awards and you can read the ISPA release below. There are some great “goodies” and some shocking “baddies” taken, the internet being the global entity that it is, from around the world.

ISPA release:

Categories
4g Business mobile connectivity ofcom

Analysis of who bought what in the Ofcom 4G spectrum auction #O2 #BT #merger

google_campus_thumbThe 4G spectrum auction results were announced back in February. Five telcos won spectrum: Telefonica O2, Vodafone, EE, 3 and BT. MLL Telecom and HKT (UK) Company lost out. Before looking at the merits of each deal it is worth understanding the pros and cons of each spectrum band.

Two bands were up for grabs: 800MHz and 2,600MHz or 2.6GHz. 60MHz was available in the 800MHz band and 185MHz in the 2.6GHz band. There was therefore more capacity available and in bigger blocks at the higher frequency than in the lower. The data throughput that can be achieved in a mobile network is proportional to the amount of spectrum you can throw at it.

The higher frequencies are potentially more valuable from a network capacity perspective than the lower. Where there is a 35MHz block available you can also decide whether to use the whole block to offer a faster service to fewer people or to divide it into smaller packages and serve more subscribers with lower speeds. 45Mbps versus 15Mbs say (my guess).

The downside for the higher speed spectrum is that it has poorer in building penetration and a lower  reach and is therefore not as useful for providing a fixed line broadband replacement service as the lower 800MHz band.

One lot in the 800MHz band was designated by Ofcom as being saddled with a coverage obligation with a requirement to reach 98% of the population with a 2Mbps service by 2017.

Before rural dwellers get excited it is worth noting that the coverage obligation states that “a minimum download speed of 2Mbps should be available with 90% confidence in 98% of houses (residential properties) covered by the mobile broadband service when the network is lightly loaded. Lightly loaded is defined by Ofcom as a “single user demanding service within the serving cell, and the surrounding cells of the network are loaded to a light level (by which we mean the common channels only are transmitting at 22% of the maximum cell power)”.

In my mind that means that 2Mbps is the absolute maximum anyone will get under the coverage obligation. If this was introduced to support the government’s 2Mbps for all pledge then look out for weasel words galore when that number is not achieved by “the end of this parliament”.

Next let’s look at who bought what.

Winning bidder Spectrum won Base price
Everything Everywhere Ltd 2 x 5 MHz of 800 MHz and
2 x 35 MHz of 2.6 GHz
£588,876,000
Hutchison 3G UK Ltd 2 x 5 MHz of 800 MHz £225,000,000
Niche Spectrum Ventures Ltd (a subsidiary of BT Group plc) 2 x 15 MHz of 2.6 GHz and
1 x 20 MHz of 2.6 GHz (unpaired)
£186,476,000
Telefónica UK Ltd 2 x 10 MHz of 800 MHz
(coverage obligation lot)
£550,000,000
Vodafone Ltd 2 x 10 MHz of 800 MHz,
2 x 20 MHz of 2.6 GHz and
1 x 25 MHz of 2.6 GHz (unpaired)
£790,761,000
Total £2,341,113,000

 

Vodafone

At £790 million Vodafone spent the most dosh in the auction and came away with the best spread of spectrum with 20MHz of the 800MHZ and 65MHz of the 2.6GHz spectra. Basically roughly a third of what was available. This should give them the most optimal flexibility to provide a mix of in town and rural services. Vodafone, which is sharing infrastructure with O2 under a venture known as Cornerstone Telecommunications Infrastructure Ltd has like O2 stated a goal of hitting the 98% population coverage before 2016.

EE

The next biggest spender at £589 million was EE bringing it 70MHz of the 2.6GHz spectrum and the “minimum buy” of 10MHz from the 800MHz band. EE is already offering 4G services in the 1.800MHz band so whilst its 800MHz holding may be a little light the company still has a good spread of spectrum.

EEs head start in this game also adds an additional competitive dimension to the whole business.

O2

The O2 spectrum allocation is an interesting one. Paying £550 million for the 20MHz coverage obligation lot in the 800MHz spectrum it has paid more for this band than either EE or 3 if we use the reserve price of £225 million paid by 3 as a benchmark. It isn’t as simple as that but without spending days analysing the finer points of the auction it serves a purpose as a rough guide.

O2 is obliged to cover 98% of subscribers by 2017. In my mind this is something they will have been wanting to achieve in any case so the “obligation” is unlikely to be a particular burden. The relatively high cost of the spectrum combined with what I imagine to be a higher cost of serving rural districts might raise an eyebrow but I am not party to O2’s infrastructure cost model and plan.

What is potentially more likely to be an issue for O2 is the absence of a holding in the 2.6GHz band. O2 may be pinning its hopes on being given future permission to use its 2,100 MHz spectrum holding or there may be a clue in the recent announcement that BT will be working with O2 to provide the backbone network for O2s 4G services. Having the high capacity backbone is fine but not particularly necessary if you don’t have the spectrum capacity to drive traffic.

Hutchinson 3G UK Ltd

There isn’t that much to say about 3 really. The company was guaranteed some spectrum in the Ofcom process. It paid the reserve price of £225 million for the smallest allocation of all the networks. 3 is currently by far the smallest mobile operator in the UK ignoring the fact that BT seems likely to re-enter the market and one wonders what the long term plans are likely to be. Will they change their name to 4? 🙂

BT

BT’s acquisition of 2.6GHz spectrum at £186 million represented by far the lowest cost per meg and so on that basis the incumbent fixed line operator seems to have got the best value out of the auction.

However the obvious spectrum for BT to have gone for would have been in the 800MHz range, assuming its intention is to use 4G to improve its broadband penetration to rural areas. This would be consistent with BT’s increasingly monopolistic position in the “final third” of the country as seems to be suggested in the awarding of Government BDUK contracts.

I don’t have any insight into their plans but when people look back with the benefit of hindsight at some event or other they often say “of course it was obvious”.

If we look at the BT and O2 positions in respect of spectrum it would seem obvious that both parties should share their respective spectra. I wouldn’t rule out some kind of re-convergence of the twain/merger bearing in mind that BT sold off O2 at some stage in the medium term past.

O2 has just offloaded its fixed broadband business to Sky. BT is getting back into mobile. O2 owner Telefonica is a Spanish company and therefore likely to be suffering from the woes of the Spanish economy. BT could buy O2! Pure speculation but makes sense to me.

That’s it as far as an analysis of who bought what in the 4G spectrum auction. A bit overdue but sometimes these things benefit from digesting the information for a little while before rushing to gain first mover/publisher advantage in the SEO stakes. In the meantime developments have allowed me to add an additional dimension to the analysis.

I doubt we will have to wait much long to find out where this whole space is going. You can read up about my thoughts on time to market here.

28/9/13 update – comparison of O2, EE and Vodafone 4G networks in London

Categories
4g Business mobile connectivity ofcom

The 4G race to market in the UK – the heavy rollers are in town and the stakes are high

EE4GIt’s the middle of May. The 4G auctions were in February. We are all waiting with bated breath for announcements of service rollouts. Last time I looked was when I was preparing for my 4G talks at Convergence Summit North. The word on the web was “summer”. No specifics. In fact the O2 website said summer but I’m not sure that Vodafone even said that.

Now I’m writing a 4G update for Comms Business and thought I’d take another look. O2 has removed the reference to a summer availability but has not offered an alternative. I suspect that this means Christmas which is the big payout time for mobile networks. The Vodafone website just says “later this year”.

I guess this isn’t likely to come as a surprise. A 4G network rollout will be a lot of work and cost a lot of money so I guess there is a scenario that O2 and Voda will be pacing their investment.

There is a race on here though. I hear EE already have around 330,000 subscribers and say they are targeting 1 million by the end of the year. If O2 and Voda don’t get their act together that will mean EE will be ahead of them to the tune of 1 million customers, higher spending customers, by the year end.

Personally I don’t think 330,000 is a particularly good result for EE considering they have had the market to themselves for over six months even though their ARPUs might be good. Also the EE marketing appears to me to be less than optimal.  I recently spoke to an EE reseller who said that the product strategy wasn’t particularly joined up. The company apparently sells to consumers through EE, small businesses through Orange and larger businesses through TMobile1 with three different hardware portfolios and different sets of pricing.  If I were EE that is one thing I’d be looking to sort out.

In fairness EE will have the same coverage rollout issues as being faced by the other mobile operators so there will only have been a limited segment of the market available to them in that first six months. Word is that EE will have reached 80 towns by the end of June. By the end of April that number was 62 covering 50% of the population.

According to the Ofcom Communications Market Report 2012 in 2011 there were 82 million mobile connections. Assuming the number is still the same today that would suggest that around 0.8% of the available market (330k/41m) is on EE 4G after 6 months. I guess the next six months are going to be crucial in the race. EE will have had a year’s head start on the others, assuming my Christmas guess is right. If they can sort out the marketing then if I were EE I’d be disappointed with only a million subs by the end of the year.

If I were O2 and Vodafone I’d be stepping up the pace of their own 4G rollout. The two operators are jointly building out the network, ultimately to 18,500 cell sites and according to the Vodafone blog splitting the work 50/50. It would be interesting to see how their respective rollouts are doing. Who is going to get there first in the partnership? If they are doing half the work each presumably they will be announcing the service at the same time. The timing of these announcements is therefore likely to be quite critical. Get there first and presumably get the marketing advantage. Get there second and you can tailor your own pricing and packaging competitively knowing what the other guy is offering. Get there at the same time and risk accusations of a cartel.

Whatever happens it looks like I will have to wait until Christmas before I get a 4G connection – my phone is with O2 and my laptop with Vodafone. At least I’ll know what to put in my letter to Santa.

1It may be the other way round re TMob & Orange marketing.

28/9/13 update – comparison of O2, EE and Vodafone 4G networks in London

Categories
Engineer internet ofcom social networking

The speed of obsolescence & the increase in the speed of light

pirate_flag_thumbWe do live in very interesting times. Last night the twitter stream told me that the internet in Syria had stopped working, or at least the traffic in and out of the country had died off which is the same thing. This morning it was included by the Guardian in their Boot Up links. I thought to myself last night that once it had hit twitter the news would be everywhere. I saw a couple more references to it on twitter this morning and thought to myself “they’re a bit behind the game – that was last night’s news”. I figured it was too old and publicly available to write a blog about it & I wouldn’t really have been able to add anything anyway.

Then this morning I saw someone retweet a link to a post by @TheRealRevK about how Ofcom was about to screw the voip market in the UK by, amongst other things (in it’s 500 page consultation). If you know Adrian (the reverend himself) you will know how passionate he is about these things.  I had thought about writing a post about this subject myself – it came up at dinner last week at Convergence Summit North. I didn’t have the time as I was out of the office for much of the week. I’m not going to do one now as I can’t add to Adrian’s post.

The world is changing so quickly. It’s daft that I don’t feel able to write about something that hit the headlines only a few hours ago and it certainly makes you think about what you do write. Google has been giving this a lot of thought with its Google Authorship Ranking (Google it). When I did the pigeon v rural broadband race a couple of years ago it was covered by the BBC and as far as  I could see scraped by approx 32,000 websites around the world. That’s them taking someone else’s news in the hope that it would make their own site interesting.

Google Authorship is designed to give credit to the originator of the news. I’ve added links to my Google+ profile from both trefor.net and philosopherontap.com and linked back from the profile to the sites. In theory over time my Google+ profile will be linked to my many sites as I write guest posts for them (ok maybe it won’t) and this will increase the level of credibility given to me as an author and originator of content.

This doesn’t take away the fact that I will still have to find original stuff to write about which ain’t necessarily easy in this world where the speed of light and information distribution is constantly increasing – you heard it first on trefor.net.

PS the speed of light bit is entirely made up as an attention grabbing bit of sensationalism – had I not made this admission I know many of you would otherwise take it as read from such a creditable source! 🙂

Categories
End User online safety surveillance & privacy

Snooper’s Charter update #CCDB – Nick Clegg kills it off

PortcullisIt’s been a week of publicity around the Snooper’s Charter. On Tuesday I attended a meeting with Julian Huppert MP where we talked about what is known about the expected redraft of the Draft Communications Data Bill.

Home Secretary Theresa May is widely expected to include this as an item in the Queen’s Speech on May 8th. If it doesn’t make this Queen’s Speech then it is not likely to happen during this parliament because of the length of time (the outrageous haste of the Digital Economy Act aside) it takes to process the Bills.

There is clearly an appetite at the Home Office to introduce such a law. It was attempted by the last labour Government but withdrawn for a number of reasons, not least of which was the opposition of the Conservative Party. How the heavy mantle of responsibility changes people!

My own view up until now has been if they are going to pass a law anyway then lets minimise the damage. For example although no details have been made available on the contents of the Bill it is believed that the Home Office is desirous of an automated access to the various databases that will be accumulated if this Bill became law. If we keep this as a purely manual interface, where the ISP has to physically hand over data, then there is less likely of mass data loss due to hacking by a 3rd party.
However reading some of the stuff published this week has made me rethink my tactics. The Open Rights Group (and others) letter that appeared on the front page of the Times does ask us to consider what kind of society do we want to live in. Do we want a surveillance state?

The precedent being set would legitimise similar activities around the world in countries that are notionally less democratic than our own and whose purposes are on the face of it likely to be more sinister. I say “on the face of it” but we would have to be very careful of mission creep in the UK.

Content providers operating on a global scale should be very concerned. If UK law said they had to handover private data on their customers’ activities whenever required by the government then their defence for refusing to do so when these requests were made by totalitarian regimes would be removed.

The Home Office has been very secretive about the content of the revised draft of the Bill keeping all briefings very general. My belief is that this is because there will continue to be huge holes in their arguments and they won’t want too much detailed discussion that might derail its inclusion in the Queen’s speech.

It is natural for people to be suspicious when others are keeping secrets. For example it’s like the attitude of most people towards the Masons. In this instance the ORG letter attacks ISPs for supporting the Home Office by maintaining radio silence regarding the details of the Bill.

Although I don’t know for sure I expect most ISPs haven’t seen the detail either. Certainly I doubt that Zen, who have been openly vociferous with concerns about the Bill will have been involved. Of course the bigger the ISPs get the more they have to lose. Some of the bigger ones are known to take neutral stances in respect of proposed legislation because they wouldn’t want the negative PR in their customer base by being seen to cooperate with the government on contentious matters.

On the other hand they need to be seen to be taking a responsible line where law enforcement is concerned. ISPs are after all staffed by human beings. We all want to clamp down on paedophiles and evildoers and always cooperate with requests from law enforcement for help using the existing RIPA system.

The other aspect of this line of debate is also the issue of competition and subsidies. A Freedom of Information request made at the end of last year showed that at least £400m had already been spent by Government on this Bill. A big chunk of this is likely to have gone on equipment in ISP networks. Part of me says “great, the government can pay for Timico to upgrade our own network” but the opportunity cost for us would be huge – diversion of key engineering staff to government projects.
You do have to ask how much of that £400 spend is now contributing towards lower operating costs of larger ISPs and thus increasing their competitiveness.

We still don’t know the detail of the Bill although we don’t have long to wait. In the meantime we can only look for clues. BAE Systems’ Detica who “develop, integrate and manage information intelligence solutions” are known to have been involve in HO meetings re the Bill.

We now have to wait and see but on balance I think this is likely to be a Bill whose disadvantages far outweigh its benefits. Julian Huppert by the way is a good guy. He is of the few technology savvy in a Parliament in which we have a highly dangerous situation: MPs who don’t understand technology voting on technology oriented laws drafted by civil servants who also don’t understand technology.

More when I have it…

Update just a few minutes later:

Looks like this has been killed off – Nick Clegg has come out against it and it will not now appear in the Queen’s Speech. I must say this a good demonstration of common sense and leadership by Nick Clegg which can’t do him any harm in the eyes of the electorate.

Categories
Engineer fun stuff ofcom

And the hot news is…

Normally I’m fending off ideas for blog posts. This last couple of weeks I’ve been wading through a soup of Awards Entries which take yonks to write, especially when they limit you to writing your life story in 250 words. Bit of an  exaggeration but those of you who have to do that sort of thing will know what I mean.

So I’ve looked up, drawn breath and thought what do I want to write about. There’s the massive DDoS attack against CloudFlare that was in all the news earlier in the week. “Internet grinds to a halt” – that kind of thing. It didn’t affect us.

Then there was the cable cutting by Egyptian insurgents, demonstrators, rebels, whatever they were. Didn’t affect us though I know one or two people with operations in the Middle East and lots of traffic to Pakistan that were affected. Not us though like I said.

I note today the Register talking about how capital expenditure by network operators is very rarely recovered. I guess that doesn’t apply in our case as we are not just a bits shifter. We are into added value services that generate good gross margin. We are in this game to make money.

If you’re not in the trade you might not have noticed the Ofcom consultation on Narrowband Markets which closed on Tuesday. Amongst it’s various nuggets the Ofcom proposals contain suggestions like “if you get your line rental from BT then they would also be able to compel you to get your minutes from them as well”.  Not good really and I’m to sure that is what Ofcom wanted to say but that is how it came out on paper. Timico responded through ITSPA, that fine Trade Association that looks after everyone’s interests in the Internet Telephony space – that’s yours and mine if you but knew it. I thought about a specific blog post on the subject but no, too tedious! Yawn…

Yesterday’s news was the 40th anniversary of the mobile phone. In those days it was the size of a phone box but, hey, you could stick it in your boot (trunk) and drive it around. That was yesterday’s news. This blog ain’t a retrospective. It’s progressive and funky. Move on.

Today all the broadsheet tech pages, at least the currently free to access ones such as the Grauniad and Torygraph, are talking about the leaks of info about the forthcoming Facebook phone – poetic license intended – more here. It might interest some people but not me. I don’t trust Facebook though I do use it to keep in touch with the kids and have to admit to having two Facebook Pages of my own (here and here). One assumes btw that with modern spellcheckers they never get the Guardian spelling wrong these days, unless they use an American dictionary maybe. Whilst claiming immunity to nostalgia there are still some things worth gazing back wistfully over your shoulders. The Grauniad spelling is one.

I’m a bit of a mixed up kid when it comes to these social media platforms and online privacy. On the one hand I complain about it and say I don’t trust any of them. On the other hand I still carry on using them all in one form or another. It’s unavoidable unless I just take an allotment and spend all my time growing carrots (or peas, beans and spuds – that kind of stuff anyway. Not sprouts as I’m not very fond of them and as for broccoli!!!). #isnotgonnahappen!

Anyway I can’t think of anything to write about today so I’m going to give it a miss. Feel free to post some ideas as comments. If nobody does I’ll take it as an endorsement of my own inactivity and assume that you are either still in Tenerife catching some rays, or skiing in Bognor Regis, WL.

Catch ya later 🙂

Categories
4g Business ofcom

EE by gum – 4G hits the fells

EE 4G availability in CumbriaTwitter informs me that EE has launched its 4G broadband service in Cumbria. Great. Their press release tells us that their coverage extends over nearly 100 square miles and over 2,000 residents, many of whom are homeworkers.

A quick scan shows that this news is all over tinterweb. For some reason no one other than B4RN sends me press releases so I don’t have a blog post already written about this one :). Not that that is a big deal – most of the stuff out there just regurgitates the press release which ain’t particularly imaginative or value add.

What would be interesting to see is the business case put together within EE for the service. Prices apparently start from £15.99 a month and presumably scale up based on bandwidth consumption. Assuming the take up was in line with the national uptake for broadband (74% in Q1 2011 according to Ofcom) and bearing in mind the lack of competition then that would give EE 1,480 * £16 = £23,680 a month or just shy of £300k a year revenues. I would guess they will be able to make money out of that. I’d also expect users signing up for this service to buy other EE services so I should think the overall revenues will be quite a bit higher.

Out of interest I went into EE’s availability checker it told me that the service wasn’t available in Cumbria yet! I don’t live there anyway!! If I did live in Cumbria I would buy the service and find out what this internet thing is all about.

That’s all…

Categories
broadband Business Cloud ofcom

How the cloud is changing old business practices

an original picture of a cloud

Broadband cloud services make their mark at Olnincolnshire conference

Gave a talk this time last week at the The Onlincolnshire Digital Conference (#godigital2013) chatting about what sort of online or broadband cloud services our customers start to use after they have FTTC installed. I was not the only one. Rob Wilmot of BCS Agency (some of you will remember him as founder of Freeserve) and Stephen Parry of LloydParry told us about the cloud services they used in running their businesses.

Something that Stephen said really stuck in my mind. He uses a SAAS product called FreshBooks for his accounting, invoicing and expense management. What’s more he uses it on the move and recounted a story of a visit to a client in Frankfurt. After having lunch with the client Stephen photographed the receipt and loaded it into his expenses folder using the FreshBooks iPhone app.

After finishing his day’s consultancy and heading back to the airport he invoiced the customer from his iPhone, including the cost of the lunch (no such thing as a free one). One assumes that the customer pays electronically by bank transfer. Wham bang job done.

This is the future.

Categories
Engineer nuisance calls and messages ofcom voip

Nuisance calls

At last week’s ITSPA Council meeting we discussed nuisance calls. This post on on the subject was written by Pete Farmer, writing in a personal capacity. Pete is the Commercial and Regulatory Manager for Gamma  a wholesale supplier of telecoms services. Pete is a colleague on the ITSPA Council  and chairs their Regulatory Committee. His contact details can be found via his LinkedIn profile.

Nuisance Calls

No-one doubts for a second that silent or abandoned calls – the current focus of Ofcom’s attentions whereby predictive diallers make more calls than they have agents for- are a pain. It is even worse for a vulnerable person to receive a prank call at 3am let alone one where the content is potentially violent or sexual. These are often criminal acts that require decisive action from law enforcement.

What people don’t talk about so much though, is the effect such calls have on businesses. The economic harm as well as the effect on the staff can be commensurate with that suffered in a residential setting.

A business can of course be pseudo-domestic; by which I mean that a plumber, electrician or window cleaner procures their telephony services much as they would at home

Categories
4g Business mobile connectivity ofcom

4G spectrum auctions – bidders include BT

Trefor DaviesOfcom has announced the bidders in the 4G spectrum auctions. There are seven in total. Thought about bidding myself but I didn’t really have a firm plan of what to do with it if we managed to secure the spectrum.

The bidders include all the ones you would have expected – EE, O2, Vodafone and 3 in their various official corporate guises. Also PCCW who already offer a limited 4G fixed line replacement service in the UK. Then we have a company called MLL Telecom which has existing mobile spectrum licenses and provides managed networks  in the UK.

Finally, and perhaps most interesting, is Niche Spectrum Ventures Limited, otherwise known as BT. This business was only registered in June of this year and has already had two name changes: initially BT Facilities Services Limited (until sept 2012) and then BT Ninety-Two Limited (changed only last month).

I don’t have any inside track here – BT is being very tight lipped regarding their plans – but if I were a betting man I’d say this was another step on the road to BT becoming a fully fledged mobile network operator, again.

At some stage after divesting itself of Cellnet BT realised it needed to be in mobile and so is now an MVNO, partnering with Vodafone.  Buying 4G spectrum would be a natural step forward here.

Modern 4G kit is very flexible and can carry multiple operators networks – both in the modem and in VLANs applied to the various backhaul circuits. BT, with its own spectrum would be able to easily launch 4G services piggy backing on someone else’s existing infrastructure and the company has good relationships with both Voda (through the MVNO) and EE from its work in the Cornwall superfast broadband project.  Indeed the company won an award earlier this year for demonstrating the solution that could be used in a country wide 4G rollout.

It would be a big move for BT, upping its mobile ante, especially as the incumbent mobile operators are fighting a headwind of revenue erosion, but converged networks are the way forward and for a company of BT’s size it has to have a mobile play.

That’s my bet and I’m sticking with it. We will find out soon enough.

Categories
Business internet Regs

ISPA on the up – Facebook is new member

Trefor Davies Good news for the Internet Service Providers Association ISPA with Facebook joining its membership ranks. The trade association is becoming increasingly relevant in a world where there is a constant threat of regulation. We have to be careful that regulation does not stymie the explosive growth that has characterised the internet since its inception.

The argument is often a difficult one to get across. For example the debate over preventing access to pornography to children or how to approach the issue of online surveillance for the prevention of crime. On the face of it none of us want our kids exposed to porn and we all want to stop crime but there are wider ramifications to our personal rights and privacy that need to be well understood before anyone signs up to some of these proposed measures.

We have to have a grown up approach to the subject of internet regulation and have to be sensible to the fact that in a world that has moved online the problems have moved with it. It is fair that those that we pay to we pay to protect us should expect our cooperation when they ask for help in doing this. It isn’t always palatable to say no though sometimes it needs doing.

ISPA has over two hundred stakeholders and therefore has a difficult job in treading a line that is seen to be acceptable to all. The trade body by its very nature has also to work in very close cooperation with government departments, often helping to shape draft laws before they hit the public eye.

ISPA does a very good job of this and is also streetwise enough to understand how to approach “problems” such as the Draft Communications Data Bill that can sometimes be thrown out of left field1.  It is therefore an an endorsement of the organisation that the likes of Facebook and Google want to throw their weight behind it and I look forward to working with the ISPA team in 2013.

1 that’s the “on” side for the cricketers amongst us, at least the right handed ones.

Categories
Business Regs security surveillance & privacy

The Report of the Joint Select Committee on the Draft Communications Data Bill

Report on Draft Communications data BillThe Report of the Joint Select Committee on the Draft communications Data Bill was issued this morning at one minute past midnight. It’s been in the news this morning with the deputy Prime Minister Nick Clegg calling on ministers to rip up their plans and go to “back to the drawing board“.

The 105 page Report concludes that “there is a case for legislation which will provide the law enforcement authorities with some further access to communications data, but that the current draft Bill is too sweeping, and goes further than it need or should.”

I have always said that the right balance between our personal security and our personal privacy needs to be maintained when considering this subject area and this is the tenet of the Joint Select Committee’s recommendations.

Unfortunately some of the basic conclusions of the report do not put the Home Office in a good light. There would appear to be a widespread failure to consult with many of the stakeholders involved, notably on the costs of the project and what might reasonably be achievable in terms of Communications Data capture and storage. In particular it is recommended that the HO will have to carry out a careful cost/benefit analysis and obtain advice and assurances from a wider body of experts than the companies that stand to earn money from devising secure storage solutions.

The committee recommends that the scope of the Bill be significantly reduced to cover only the retention of IP address data and “web logs” although regarding the latter they also “acknowledge that storing web log data, however securely, carries the possible risk that it may be hacked into or may fall accidentally into the wrong hands, and that, if this were to happen, potentially damaging inferences about people’s interests or activities could be drawn. Parliament will have to decide where the balance between these opposing considerations should be struck.

There is also a concern that web log data also contains content, which due to privacy concerns was specifically excluded from the Draft Bill. The committee has asked the Home Office to review whether it is operationally and technically feasible to only retain web logs of certain types of service where those services enable communications between individuals.

Regarding the storage of third party data traversing a CSP’s network it is recommended that the requirement to store such data only after attempts to retrieve the data from the third party be given statutory force. The effectiveness of this considering the overall objective must be questionable historical data is unlikely to be available in a timely manner for specific crime stopping targets.

The recommendations continue with the suggestion that the Home secretary should not have the power to extend the scope of “permitted purposes” of the bill and that indeed this list of purposes should be examined with a view to shortening it.

It is also recommended that the definitions for communications data under RIPA should be reviewed following consultation with industry with a particular focus on what is subscriber data (ie info on me and you) and what is traffic data.

A specialised SPoC (Single Point of Contact) team should be established that provides a central expertise for the approval of RIPA requests. This in theory should prevent misuse of the system – although Local Authorities are not specifically mentioned amongst the authorities that should be able to access the data under discussion here the committee recommends that bodies over and above the six in the Draft Bill should be considered for inclusion based on their case – notably the Financial Services Authority  and the UK Border Agency. Local Authorities, although representing a fairly small proportion of the nearly half a million RIPA requests each year and 20 times more likely to put in a non-compliant request.

Coming back to costs the committee is being polite when it says “that the Home Office’s cost estimates are not robust. They were prepared without consultation with the telecommunications industry on which they largely depend, and they project forward 10 years to a time where the communications landscape may be very different. Given successive governments’ poor records of bringing IT projects in on budget, and the general lack of detail about how the powers under the Bill will be used, there is a reasonable fear that this legislation will cost considerably more than the current estimates.”

It was nice to get a mention myself in para 276 regarding the effect on small CSPs of having to meet the requirements of this Bill.

The commitment to reimburse CPs the necessary cost of complying with the requirements of legislation should also be written into law and not left in any doubt.

Finally  “the figure for estimated benefits is even less reliable than that for costs, and the estimated net benefit figure is fanciful and misleading. It ought not to be used to influence Parliament in deciding on the relative advantages and disadvantages of this legislation. Whatever the benefits of the Bill, they are unlikely to be financial.”

The cost aspects of the recommendations are pretty damning. It would be nice to think that as much effort is put into all legislation as this committee has put into the Draft Communications Data Bill. I’m thinking specifically of the Digital Economy Act but I’m sure there must be others.

I’m not totally comfortable that any safeguards built into the Bill will really work, especially when it is noted that nobody can 100% guarantee the security of the storage of the data. At least on this occasion  the Government is being sent away and told to get their homework right and the subject of security versus proportionality is highlighted as being central to the debate.

That’s all for now. You can read the whole report here. I’m sure I will have missed something. You can also read my other stuff on this subject – use the search box at the top right hand corner of this page. There is a lot of material.

Categories
End User piracy surveillance & privacy

Golden Eye – not just another James Bond villain

You will no doubt remember the case of evil villain ACS Law where consumers were bullied into stumping up cash with the threat of being taken to court for online copyright infringement. Victims often had no idea of the legality of what ACS Law was doing or where the burden of proof lay and often found it easier to just pay up rather than fight their case in court.

The spectre of ACS Law has been released from its high security bottle, has morphed into a new disguise and is once more on the prowl for hapless victims. The name of this new ghoul is Golden Eye. Just hearing that name should make you shudder.

Golden Eye are trying, through the courts, to compel Telefonica UK  to release personal information about O2 customers so that they can spam them with speculative claims about copyright infringement and perhaps grab a  quick settlement fee. Golden Eye are not the copyright owners, but rather hold an ‘enforcement-only’ license with no specific mandate from the 12 other porn studios who they act for.

The Open Rights Group is trying to intervene on behalf of O2 customers. This isn’t about stopping copyright owners pursuing their legal rights although in my mind it is not easy to provide a high enough standard of evidence to prove guilt here. It’s about privacy. The case is currently at the appeal stage because the judge initially did not sanction the handing over of some of the data saying:

“that would be tantamount to the court sanctioning the sale of the intended Defendants’ privacy and data protection rights to the highest bidder. Accordingly, in my judgment, to make such an order would not proportionately and fairly balance the interests of the Other Claimants with the Intended Defendents’ interests.”

Golden Eye apparently takes around 75% of the revenues collected.

There is more detail on the ORG website. I guess the real point of this post is to encourage you you help ORG with their legal costs in pursuing this case by making a donation. In particular if you are an ISP it is in your interest to stop this kind of company coming along and worrying your customers on a speculative basis.

I have made a donation on behalf of Timico and encourage you to follow suit. There is a “donate”  button on the ORG site and I repeat the link here.

Categories
Business Regs surveillance & privacy

Draft Comms Data Bill Select Committee appearance for oral evidence #ccdp

portcullisYesterday I gave oral evidence to the Draft Communications Data Bill Joint Select Committee1. It’s the first time I have been asked to give evidence like this and something one has to take very seriously.

I was with three others: Caspar Bowden who is a colleague on the ICO Technology Reference Panel, Dr Gus Hosein of Privacy International and David Walker, a security consultant. The committee has been seeing groups according to their rough views on the draft Bill and readers of this blog will not be surprised to hear2 that this cohort was one that had concerns.

The afternoon’s evidence sessions were reported by the Beeb.

I’m sure that I will already have mentioned that the potential consequences of this Bill becoming Law are so great that it merits the most comprehensive discussion before hand. Today is the last day of evidence sessions with the Home secretary Theresa May being up before the committee.

I don’t have access to the inner thoughts of the committee but I did get a sense of the following:

  1. the fact that many communications use encrypted traffic and that this is likely to cause problems is recognised
  2. the issue of dealing with overseas providers is not likely to be an easy one
  3. the process of oversight of the RIPA system notices needs overhauling, especially if the Bill proceeds
I’m also hoping that the message got  through that nothing can ever be totally secure and that any data gathered under this Bill/Act would eventually make its way into the public domain with disastrous consequences.
I don’t have a handle of the timetable for the rest of this process (enlightenment anyone?) but it wouldn’t surprise me to see the Bill move forward in some reduced form. In the meantime we have to keep up the pressure. More in the fullness of time, a week is a long time in politics etc etc etc.

1 bit of a mouthful/oral evidence/geddit?

2 some previous posts include this one

Categories
Business online safety Regs

More Draft Comms Data Bill analysis & Gary McKinnon

blogspot broken link landing pageGary McKinnon has been in the news this week. Unless you have just surfaced for internet air you will remember that he is the guy with Aspergers who hacked into the Pentagon computer and who the marshalls Feds in US of A wanted to extradite so that they could extract revenge.

This post is not about Gary McKinnon or the rights and wrongs of his case. It is about the fact that he was able to hack into what must surely be one of the most secure computer systems in the world (wide web).

Next up is the breach of Google’s webmail service in December 2009.

Categories
End User Regs surveillance & privacy

Draft Comms Data Bill written submissions #CCDP #commsdata

portcullisThe written evidence submitted to the Joint Select committee on the Draft Communications Data Bill amounts to 448 pages and is a surprisingly interesting read. Some of you may not have the inclination to plough through the whole lot so just for you I’m going to jot down  few choice bits in a number of posts over the next few days.

In case you didn’t remember the Draft Comms Data Bill is what was labelled the “snooper’s charter” and which caused an outcry a few months ago. There were 91 written submissions in response to the call for evidence. Trawling through them I’d say that 10 were supportive, 69 were out and out against the Bill with most of the remainder having some sort of reservation.

Those for included organisations such as the Home Office, HMRC (they want your money), The Serious Organised Crime Agency and the UK Border Agency. All quite understandable. The Local Government Agency was also supportive but complained that the scope needed to be extended to include them.

The 69 opposing submissions included many from private individuals and also the following organisations:

JANET, Just West Yorkshire, Liberty, LINX , The Newspaper Society, Open Rights Group, Society of Editors, Timico Ltd, The Tor Project, Wikimedia UK, Equality & Human Rights Commission, The Coalition for a Digital Economy, The Bar Council of England and Wales, Privacy International, Big Brother Watch, JUSTICE, The foundation for Information Policy Research.

Many large organisations take a supportive stance when it comes to helping to prevent crime. The larger UK ISPs have a technique whereby they

Categories
Business Regs security

Now where did I leave that important information? #commsdatabill

You will of course recall my recent post on Big Data in which I related how many laptops are left in the back of taxis. 10,857.14 of them every year to be precise. Well I was wrong. Not only did I underestimate how many cabs there are in London but the average number of laptops left in them every year was wrong.

Today I was picked up by a driver who estimated he had found 8 laptops over the last 5 years (up from the previous 4 in 7) and that there were around 25,000 black cabs in London (up from 16,000).

This bumps up the averages. To  make it easy on myself if I assume only one a year that suggests that 25,000 laptops are left in London black cabs every year.

Now I know someone will pipe up and say that this is not very scientific and

Categories
Business net neutrality voip

Successful @Amdocs press/analyst dinner discussing threat from OTT services at the Gherkin

Trefor Davies at a window on the 38th floor of the Gherkin

I was fortunate enough to be invited by Amdocs to one of their periodic Press/Analyst dinners. These are great evenings where the wine and conversation flows, all on subjects relating to communications and technology.

Last night’s was at the Gherkin, or St Mary Axe as the building is formally known. The views from the top are absolutely terrific and because I’m that kind of guy I’ve posted a video so that you can share the experience.

As for the dinner, we discussed the likely effect of Over The Top services on the incumbent telco base.  This is a fairly large subject. It encompasses net neutrality and ownership of the customer with the truly Damaclean threat of disaster and destruction hanging over the telcos. That’s if they aren’t nimble that is.

I suspect that there will be room for a number of business models and a specific differentiation between services provided for consumers and businesses.

This subject merits a longer post so for the moment I’ll just leave you with the video. Thanks again to Amdocs for a great evening. They are doing a good job.

PS to the security people at the Gherkin – I have just found my pass – sorry. I’ll bring it back the next time I come.

Categories
Business internet Regs

ISPA conference 12th November

If anyone is interested in attending the annual  ISPA conference registration is now open. I’m chairing an interesting debate on the draft Communications Data Bill. This conference is always jam packed with good subject matter and well worth going.

Full agenda is below:

0915  Registration and Coffee

0940  Introduction by Nicholas Lansman – ISPA Secretary General

0945  Keynote Address: tbc         

1005 Q&A Chair: Nicholas Lansman – ISPA Secretary General

1015  Does the Draft Communications Data Bill get the balance right between the needs of law enforcement, the privacy of users and impact on CSPs?

·   What has changed and how will businesses be effected?
·   Is retaining third party data proportionate and technically possible?
·   Is this an extension of existing powers? Are there enough safeguards in place to protect privacy?

Chair: Trefor Davies – Timico CTO and ISPA Council

Panellists: Conor Ward – Partner, Hogan Lovells; Dr Julian Huppert MP – Joint Committee; Nick Pickles – Director, Big Brother Watch; Professor Anthony Glees – Director, Centre for Security and Intelligence Studies (BUCSIS) at the University of Buckingham; more speakers tbc

1115  Coffee and Networking                                 

1130  How can Britain’s broadband strategy best help SMEs and businesses?

·   Is the current focus too much on speeds and not enough on reach of service?
·   What are the next steps for the broadband strategy?
·  How best can we ensure that investment in broadband reaches businesses and consumers in all parts of the UK?

Chair:  Mark Gracey – Cable&Wireless and ISPA Council

Panellists: Earl of Selborne – Lords Committee; Barry Forde – CEO, Broadband for the Rural North (B4RN); more speakers tbc

1230  NETWORKING LUNCH

1400  Speech & Q&A: tbc

1410  Whose responsibility is it to ensure cyber security?

  • How can ISPs, law enforcement and government work better together to ensure a safer internet experience?
  • What can we learn from the experiences of other countries?
  • What is the responsibility of the user to protect themselves?

Chair: James Blessing – Limelight Networks and ISPA Council member

Panellists: Tony Neate – Chief Executive, Get Safe Online; Alexandra Birtles – PR and Public Affairs Manager, TalkTalk; more speakers tbc

1510  Coffee and Networking                     

1525  Review of the Communications Act

·   Update on what is happening with the White Paper
·   Is there a need for a wholesale review of the communications framework?
·   How is Government going to create a framework to make the UK a digital hub?

Chair: & panellists tbc.

1625  Drinks reception with selected members of the media

1800  Close

 

Categories
datacentre Engineer Net ofcom social networking

Power to the portaloo – bog standard networking in a (ElectroMagnetic) Field @emfnoc @emfcamp

EMFCamp network planning diagLast year I dreamt of holding a tweetup over a weekend in a field. I booked a large scout camp but the project didn’t get anywhere because it needed connectivity to make it a success and I couldn’t for one reason and another make it happen.

A couple of weeks ago you may have noticed something called EMF Camp appearing in your Twitter stream. People I knew were going and blow me down if it doesn’t turn out to be the type of event I had been thinking of.  I couldn’t go myself but Nat Morris, who ran the networking for the event, has sent me some notes of the tech setup.

Nat’s notes are a great read and I have left them by and large unadulterated. I have to thank him for sending me a wonderful cornucopia of facts and links – every link is worth clicking on. You especially need to make sure you read the camp_network pdf – it has drawing in it showing how they planned the network even down to the distances between portaloos for the Ethernet cable runs. Some knowledge of data networking would help you understand some of the technical terms here but the first link to Zoe Kleinman’s BBC report gives a great overview.

Nat writes:

Here are some details about the internet setup for EMFCamp which took place last weekend at Pineham Park in Milton Keynes. The BBC turned up on Saturday afternoon and recorded a nice piece about the event, you can see my stomach about halfway through when they film in the NOC tent…
http://www.bbc.co.uk/news/technology-19441861

Some slides from Will and my presentation at the end of the event about the power and internet are here…. (50MB warning)… www.natmorris.co.uk/camp_network.pdf

We were lucky that the site is only 2.8 miles away from the Pulsant DataCentre in Milton Keynes –  what was formerly BlueSquare MK. Brian Ross and Nick Ryce got the wheels in motion inside Pulsant and arranged with Matt Lovell the CTO for them to sponsor us. I cheekily asked for a couple of U of rackspace in MK and some in their Telehouse East rack plus a 1Gb/s layer 2 circuit between the two, I was expecting them to say no, but they were fine with the idea!

So back in June we started our network building placing a Cisco 7200 with NPE G2 in Telehouse and another in MK, we borrowed a /19 of v4 + /48 of v6 and AS number from Chaos Computer Club in Germany, meaning we didn’t have to NAT any campers.

We had a BGP transit feed from Pulsant in MK, plus Goscomb in Telehouse, along with a temporary connection to the LONAP peering network for v4+v6 plus multicast. http://stats.emfcamp.org

The costs for providing internet access to campers came in at around 5.8k, apart from 10 boxes of cat5 all of this was for the last mile between the MK DC and the campsite, everything was provided free or in kind from sponsors. RapidWireless from Liverpool (Richard Porter) loaned us a pair of DragonWave Horizon Compact units – we got a temporary OFCOM license for the 18ghz link which ran at 385mbit/s full duplex. As a backup we bought a pair of Ubiquiti Nanobridge M5’s, these were installed but we never pushed any traffic over them, they were just there in case something happened to the primary link.

Onsite we borrow a tent / marquee from scout group, the tent was made in 1953, made a 25quid to borrow it! Some pics…

http://www.flickr.com/photos/nottinghack/7929611918/

Our onsite rack / data centre, housing dual core routers, wireless controllers, along with various servers:
http://www.flickr.com/photos/nottinghack/7929611592/

http://www.flickr.com/photos/andy_d/7902260210/

Around the site we deployed a resilient OSPF ring, switches were stored in portaloos, along with power distro units – we used the German term Datenklo for these, meaning ‘data toilet’:

http://www.flickr.com/photos/ne0hack3r/7924490940/
http://www.flickr.com/photos/je4d/7924689482/
http://www.flickr.com/photos/andy_d/7902347402/

Someone even colocated a Raspberry Pi along with a 3tb USB hard disc in one! http://www.flickr.com/photos/andy_d/7902345240/

Campers left their cables outside and then either tweeted or text us and a NOC monkey would come out and connect them up. Wifi AP’s were deployed all over the site http://t.co/rBsQUAn9

We limited tent connections to 100Mbit, so a single user couldn’t saturate our upstream.

http://www.flickr.com/photos/b3cft/7909251802/
http://www.flickr.com/photos/loggedhours/7925212568/
http://www.flickr.com/photos/russss/7909193016/
http://www.flickr.com/photos/nottinghack/7929909834/

Had some nice feedback!

https://twitter.com/Ash_Force/status/242067006537474048
https://twitter.com/markphelan/status/241896897290309633
https://twitter.com/je4d/status/242386884276396032
https://twitter.com/markphelan/status/242133609908142080

Our infra team twitter account is @emfnoc, the general camp one is @emfcamp

End of Nat’s stuff

A huge thanks to Nat for sharing this with me. The whole event was clearly a massive joint effot by lots of people and looks to have been a great success  I look forward to attending the next one in person.

Categories
4g Business mobile connectivity ofcom

Everything Everywhere LTE Launch

The Ofcom decision to allow Everything Everywhere to launch an LTE (4G) service on its existing 1,800MHz spectrum has resulted in lots of press coverage this week (here’s me in the the Telegraph) and complaints from the other operators who have to wait for the auctions in the new year.

I can see both sides of the argument and like it or not I agree with the Ofcom decision to let them get on with the launch. We have to get these services out there so we can all start using them. I expect there to be no further delays in the auction process after this.

The big question in my mind is what the LTE packages are going to look like. I could be wrong but I sense that EE is not going to launch very fast services because speed uses up more of the spectrum. My bet is that the services will be perhaps 10 or 15Mbps using smaller chunks of spectrum and not the whizz bang speeds the technoogy can actually achieve.

10 – 15Mbps is still a lot faster than what we have already and allows the operator to offer faster services downstream without having to change its infrastructure. EE could alternatively offer the faster services at launch but at a premium. When it comes to it we don’t actually need 40Mbps (say) on our phones. What we will notice is the faster response rate at 10 – 15Mbps than we currently get.

Offering a speed that is not orders of magnitude faster than the existing services will also help prevent network congestion although the EE infrastructure has had a huge capacity upgrade in readiness for the launch.

The other interesting thing to look out for will be the pricing or more specifically how much data usage you will get for your money. Also which handsets will be supported?

Not long to wait now. Although Timico is an O2 and Vodafone house I will be getting myself an EE 4G SIM to play with.

That’s all folks…

Categories
Business ofcom Regs

So much to do so little time…

Not sure whether I mentioned it but I’m off on holiday after this week – going to see the London2012  Olympics.

You would think that the world would drop everything and focus on the biggest sporting event to hit the UK (ok mostly London) since ever. I’m amazed at how much is still going on in the world of internet legislation. So much so that most of it will have to be left to others for comment.

We have consultations over the Draft Communications Data Bill. Then the Interception of Communications Commissioner has published his annual report – interesting reading I’m sure.

Oh and did you know that the Welsh Government (iechyd da)  announced that it has selected BT to implement the Next Generation Broadband Project for Wales. BT was also the successful bidder in North Yorkshire which has become first county to deploy BDUK broadband (if I can call it that). Note the Welsh Government is also launching a Business Crime Unit.

Next up is EU Commissioner Neelie Kroes who has outlined the European Commission’s general conclusions following on from last year’s consultation on wholesale access to telecoms networks – good stuff.

You don’t need me to tell you that Ofcom has published its Communications Market Report for 2012 – I’ll definitely be reading that but not whilst I am on holiday.

You may not have noticed that the IP Crime Group, which was formed in 2004 by the Intellectual Property Office (IPO) to bring together experts from industry, enforcement agencies and Government to work together on piracy and counterfeiting issues, has published its latest annual report.

The Department for Business, Innovation and Skills launched a consultation on enhancing consumer confidence by clarifying consumer law. In addition to goods, the consultation also looks at services and digital content.

Finally uSwitch has published a report on broadband billing.

All exciting stuff eh? Unfortunately you will have to gen up on all this yourselves as I won’t have time to do it. All good reading for when you’re on the beach.

Ciao.

PS Lists and links have very kindly been provided by ISPA.