Categories
broadband Business

There’s tiles in them thar clouds

Superfast Broadband is Picture Perfect for Tiling Company cloud storage of 50,000 images

As we approach the end of Lincolnshire broadband week on this blog we have a couple more case studies for you hot off the onlincolnshire.org press – onlincolnshire are sponsors of this themed week on trefor.net.

Superfast broadband has been a success story for tile and heating specialist Martin Pocklington whose business like many is evolving to being online and cloud based. I’m sure that the day is not far off where we will all be exclusively cloud based. We will look back fondly (really? – maybe not) at the old days where we had to remember to make backups and waited patiently whilst Microsoft updates finished downloading. Here is Martin’s story:

Having been in the industry over 20 years, Martin has owned Horncastle Tiles Ltd since 2002 and bought Boston Heating Limited in 2010.

As well as websites for both businesses, Martin also runs online retail and wholesale operations at www.tiledealer.co.uk and www.ultratileadhesive.co.uk

Having signed up to superfast broadband in June 2015, Martin has also made the move to the cloud.

He explained: “I have up to 50,000 images of tiles stored on the cloud, which is great as before it was a nightmare to store and track them down.

“Without switching to superfast broadband it would have been a very long, slow and painstaking process.

“We turn over £1 million a year by being able to process sales quickly and delivering fast, without the broadband speeds we would get left behind by competitors. We can now trade online competitively as we have fewer overheads being based in rural Lincolnshire, but it is essential to have that speed.”

Martin added that thanks to making the switch to superfast he can also access online accounting software.

“Quickbooks means everything is centralised and I can access the information from any device, anywhere in the world so long as I have an internet connection. It’s also linked to our ecommerce site and updates automatically which means I don’t have to input information manually,” he explained.

To find out more about Martin’s business visit www.horncastletiles.co.uk or www.bostonheatinglimited.co.uk

To learn more about onlincolnshire, which is part-funded by the European Regional Development Fund, visit www.onlincolnshire.org

PS this post was begging for a caption such as night out on the superfast broadband tiles or simlar but I couldn’t think of one that worked with the content 2 free tickets to trefbash 2015 if you can think of a good one.

Other posts in Lincolnshire broadband week:

Superfast translation http://www.trefor.net/2015/11/12/superfast-speeds-superfast-translation/

No more commuting to Budapest by composer Ervin Nagy http://www.trefor.net/2015/11/12/broadband-replaces-commute/

Philip Little of Bluecube Move to the cloud accelerated by superfast broadband http://www.trefor.net/2015/11/12/cloud-services-in-lincolnshire/

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

Categories
broadband Business

Last day of #Lincolnshirebroadband week

But not the end of Lincolnshire broadband! 🙂

Ok playmates today we finish off Lincolnshire broadband week with three posts.

First up at 10.30 we find out how Horncastle tiles stores 50,000 images of tiles in the cloud.

At 1pm guest contributor Tim Mackintosh discusses innovative ways of using high capacity broadband services and

Finally at 2.30pm David MacGregor talks about the problems associated with being 9.5km from his cabinet.

It’s been a highly successful Lincolnshire broadband week so far with 368 social media shares and comments. And that’s not counting all the comments left on Facebook and LinkedIn and the retweets.

Check out the other posts this week using the links below:

Superfast translation http://www.trefor.net/2015/11/12/superfast-speeds-superfast-translation/

No more commuting to Budapest by composer Ervin Nagy http://www.trefor.net/2015/11/12/broadband-replaces-commute/

Philip Little of Bluecube Move to the cloud accelerated by superfast broadband http://www.trefor.net/2015/11/12/cloud-services-in-lincolnshire/

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

Categories
broadband Business

Superfast speeds = superfast translation? #lincolnshirebroadband

Superfast broadband speeds have been an enabler for Lincolnshire based translation services company

Iwona at PABPAB Translation is a forward-thinking, multi-award-winning translation company with branches in England and overseas.

Nearly all of PAB’s translations are conducted by a native language speaker and more than 70% of its customers come through word of mouth based on the quality of work and the level of service the company offers.

The company’s operations team guarantees to reply to customers needing translations within one working hour from a quote request, so being responsive is part of the firm’s daily routine.

When Managing Director Iwona Lebiedowicz wanted to ensure that the company could reach the next level of service to offer its customers worldwide, she decided to invest and sign up to superfast broadband to aid the company’s growth.

She said: “Our team members come from all over the world as we are one of the largest firms of certified translators and language interpreters in the east of England. As our staff are from all over the world, we wanted to be able to use cloud-based computing and so upgrading to superfast broadband was the next logical step for us as a company.”

Signing up for such speeds has meant Iwona and her team have been able to perform the tasks they normally do, but in a fraction of the time.

Ruta Rubina, PAB Translator and IT Co-ordinator, explained: “We decided to upgrade at the end of 2014 but waited until April when we installed a new cloud-based IT system. The technical demands and the potential enhanced performance cloud computing offers made it necessary to switch to superfast broadband if we were to benefit fully from our new IT infrastructure.”

“We’ve also noticed fewer errors happening,” added Operations Manager Ana Maria Silvago, “which for translation is invaluable.” “Most of our business is done online and our freelancers are located in various locations across the world so it’s great not to be running into problems with regards to getting vital information out there. It now means we are more efficient and more productive overall.”

Sales Ledger Assistant Monika Przybyszewska agrees, saying the superfast speeds on their broadband give greater capacity to send and receive data electronically.

“With invoices especially in my case, it’s much faster. Costs are reduced because we can now rely on our invoices being received by email,” added Monika.

“We are also enjoying faster payments with reliable internet banking and we are able to handle customer issues more efficiently.”

To find out more about PAB Translation please visit pabtranslation.co.uk. This case study was first published yesterday on the onlincolnshire.org wesite.

Categories
End User fun stuff

trefbash 2015 update

trefbash 2015 update – registrations over the halfway mark

Signups for trefbash 2015 are roughly on par with last year with over a 100 tickets now “sold”, most of which have gone to regulars. It’s quite interesting to see which ticket types have been selling fastest – I’ve crested a number of different tickets in line with the Bond meets Rocky Horror theme of this year’s bash.

Ticket Type Number sold so far
My name is Bond 39
Dr Frank N. Furter 7
Janet Weiss (s!^£) 1
Brad Majors (a$$h0!3) 1
Pussy Galore 5
Jaws 4
Goldfinger 5
Scaramanga 5
Dr No 7
Tiffany Case 3
Honey Ryder 2
M 17
Moneypenny 5

It’s quite telling that lots of people fancy themselves a bit of a James Bond. Also I haven’t looked but I wonder how many of the 17 people currently going as M are female in line with the Judi Dench portrayal in Skyfall.

It’s going to be interesting to see how the 7 people signed up as Frank N. Furter turn up. Also up until yesterday nobody had signed up as Janet Weiss (slut) and there was only one Brad Majors (asshole). There are now one of each.

Although we have the Christmas Market here in Lincoln the weekend before trefbash seems to be the start of the party season proper, after which nothing much gets done. I know some of you will be slogging away with month/quarter/year end impending but hey…

Traditionally some of us also have a few sherberts in town the following day before catching the train nowf so if you can plan that into your busy schedule then you are welcome to join us.

Still time to get yer name down if you plan on coming. trefbash 2015 is four weeks today. Signup page here.

Categories
End User scams

Chinese domain name scam returns – yay

We take a break from our Lincolnshire broadband posts to bring you this exciting message. The Chinese domain name scam is back:)

I used to get these scam Chinese emails quite frequently when I was at Timico. Dunno if they specifically target email addresses of businesses. I look back at them with fondness because they were obviously attempts to extract cash.

Jim
General Manager
Shanghai Office (Head Office)
3008, Jiulong Building, No. 836 Nandan Road,
Xuhui District, Shanghai 200070, China
Tel: +86 216191 8696
Mobile: +86 1870199 4951
Fax: +86 216191 8697
Web: www.cnregistry.org.cn

Dear CEO,

(If you are not the person who is in charge of this, please forward this to your CEO, because this is urgent, Thanks)

We are a Network Service Company which is the domain name registration center in Shanghai, China.

We received an application from Huayin Ltd on November 9, 2015. They want to register ” broadbandrating ” as their Internet Keyword and ” broadbandrating .cn “、” broadbandrating .com.cn ” 、” broadbandrating .net.cn “、” broadbandrating .org.cn ” 、” broadbandrating .asia ” domain names etc.., they are in China and Asia domain names. But after checking it, we find ” broadbandrating ” conflicts with your company. In order to deal with this matter better, so we send you email and confirm whether this company is your distributor or business partner in China or not?

I got this one recently. Don’t recall when exactly because it was in my spam folder and I deleted the lot after copying the text. Good old Google caught this one for me. Had some words of warning: “Emails like these have been known to be attempts to take money from your bank account” or words to that effect.

I should probably take it a little more seriously but my initial reaction was “Ah bless, they’re at it again”. Presumably it must work with some people otherwise they wouldn’t bother.

PS I wonder what Huayin Ltd notionally do?

Categories
broadband Business

Superfast broadband replaces long distance commute to Budapest for Lincs based Hungarian composer

Lincolnshire superfast broadband enables composer to work over the internet.

Ervin Nagy is a Hungarian Concert pianist and composer who has been living in Lincoln since 2009. As a pianist he has travelled the world to give concerts and would periodically land back in the Hungarian capital city Budapest to collaborate on composing music for video games with his partner, BAFTA winner Tamás Kreiner.

As the demands of a growing family increased this long distance commute no longer became attractive but thanks to superfast broadband Ervin is able to keep his work going. In this post he tells us how it works.

Ervin writes

As I have told you earlier, sometimes I went to Hungary to work in a studio, writing music for games, animation films etc. As we are spending less time every year in Hungary, we had to find another way to work. So I invested in some tools, so I can record some music myself.

The software which is responsible for the recording and editing of the recorded notes is called “Cubase“. But to make the actual sounds, one needs to use so called “instruments banks”. These are storage softwares for various instruments. There are hundreds of thousands of them, from pop rock instruments to symphony orchestra instruments or ethnic instruments from all over the world.

The one I use is called Sample Tank 3. This has a little bit of everything and gives me access to a whole range of instruments. Sample Tank 3 gives me some idea of the basic sound, but the quality of these instruments are not the best. In the big studio in Budapest-due to all the investments and purchase of more than a decade we can make a much more up to date sound. This is where internet helps us a great deal.

When we want to work together we both, my sound engineer colleague and I, log in to Teamviewer and within seconds my colleague is in my laptop and see everything as I have recorded. Because I am still learning these programmes, he knows many tricks how to make unique detailed editing. The more you know of these small details the more natural effects you can create. So I tell him how I want to change things etc…

The one thing is missing yet and that is we have to use Skype to hear each other’s computers and sound systems. (oh yes, that is the other very important feature of our long distance work 🙂 ) Luckily the newest generation of Cubase will enable us to do it so. We will be able to log into each other’s sound system and we hear exactly the same quality of sound. Maybe the next generation will allow us to share our lunch as well 🙂

When all is done the recorded and mixed music goes to an even bigger studio for final mastering, all this could not happen without the internet!!

The very first piece of work we have produced like this just left my laptop last week.Tamás will try to find the best samples for the various instruments, and then goes to mixing and mastering. I know that many musicians and studios work this way. Mainly because someone has a great equipped studio in let’s say LA but the singer they need is based in France. And possibly they also need a great flamenco guitar player who lives in Andalusia….

You can hear some great music productions nowadays, where great musicians play together, although they never actually physically meet. Sounds absolutely crazy:)

As I just said, the first ” long distance” music is in the let’s say last third state before finishing. Some others can be seen on  newtexproductions.com  or sound cloud link is: https://soundcloud.com/sandora-317342002

Other posts in Lincolnshire broadband week:

Philip Little of Bluecube Move to the cloud accelerated by superfast broadband http://www.trefor.net/2015/11/12/cloud-services-in-lincolnshire/

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

Categories
broadband Business Cloud voip

The move to cloud based services gathers momentum as superfast broadband penetration grows

Philip Little of Lincoln cloud based telephony service provider Bluecube discusses the growth of cloud services in Lincolnshire

The trend in businesses moving to cloud services in Lincolnshire has been gathering momentum for quite some time now. However, at Bluecube, we have seen an exponential growth in this over the last 18 months in particular, so why is that?

The swing could be attributed to increased awareness of hosted voice services through better marketing and advertising efforts from providers and networks. The technology gets better, slicker and the argument to move to cloud services more compelling than ever, but we think the main reason so many businesses are moving to the cloud is because of the availability of superfast broadband services.

The majority of businesses, regardless of their size or industry now have superfast broadband available to them, yes even in Lincolnshire! What this article centres on is whether these businesses are taking full advantage of the speeds they now have at their disposal.

If you upgrade to superfast broadband and carry on working the way you always have done, you’re not going to see huge changes. Yes you will be able to open large email attachments much faster and streaming video should be a much smoother experience (goodbye buffering!), but that’s about it. Once you have the speed available you’ll need to adopt a cloud strategy to take full advantage of your investment.

That might sound complicated, expensive, and scary or even a little over the top if you’re only a small business, but bear with me on this – a cloud strategy can be as simple as deciding your one man business is going to move all documents from an external hard drive to something like, Google Drive and start using Skype for calls. If you’re a larger company it might mean that you start to work on a migration plan to get rid of your legacy on site equipment (phone system, servers, storage) and start moving services, data and processes into the cloud. Whatever the size of your of business or the business you are in, you’ll need to start thinking differently to take advantage of this opportunity.

What opportunity I hear you ask? A recent report from Deloitte has shown that SMB’s that use cloud technology grow 26% faster and deliver 21% higher gross profits.  85% of those surveyed believe cloud enabled their businesses to scale and grow faster. This means that the advantage of being a city based company is slowly disappearing. Small businesses now are also able to compete on a more level playing field with larger businesses, as cloud services are generally charged on a per user/per license basis. Small companies can now have the same specification phone system as a large corporate because they don’t have to invest in expensive equipment, as it’s all hosted in the cloud. Starting to get the full picture now?

To realise the full potential of superfast broadband and the real savings you can make through replacing on site equipment and resources with cloud based services, you’ll need some expert advice. There are plenty of companies out there that can help guide you through the process, Bluecube are just one of them.

One thing is for certain, the cloud revolution will continue and it will grow until either it cannot be ignored or your hand is forced. For example, BT have announced that digital ISDN services will have been completely phased out within 10 years and replaced by the 21st century network (i.e. internet based) completely.

Philip Little is Senior Business Development Manager of Lincoln based Internet Telephony Service Provider Bluecube Telecom.

Footnote by Trefor Davies

The concept of Internet Telephony is growing in popularity. Although it has been around for over a decade in the early stages of the market growth was stymied by the lack of good broadband upload speeds.

With the advent of superfast broadband this has changed and the reliability and quality of experience of cloud services has dramatically improved. If you have fast broadband then the move to cloud services is a no brainer and most of trefor.net’s business is conducted through this medium.

Read our other posts in Lincolnshire Broadband week

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

Categories
broadband Business

Today on trefor.net – how people are using their new superfast broadband connection

Lincolnshire broadband week continues

Ok playmates (or meates seeing as this is Lincolnshire broadband week – if you aren’t from around here you might not understand that one me duck) today we have three guest posts talking about how people are taking advantage of their new superfast broadband connection.

At 1pm we have Philip Little of Lincoln based hosted VoIP company talking about how they have seen a huge uptake in hosted voip services since the advent of superfast broadband. Was really nice to come across Bluecube btw – someone doing my thang in my home town (thang is an Americanism – not from Lincolnshire, btw).

Then at 2.30 pm we have my good friend and internationally renowned Hungarian concert pianist Ervin Nagy discusses how he has managed to stop having to commute to Budapest and get more quality time with his family in Lincoln, all thanks to superfast broadband.

Finally at 4pm we have an onlincolnshire.org case study showing how Lincoln based translation company PAB is using hteir new superfast broadband connection to access cloud the based IT services that have revolutionised their business.

It’s very noticeable that case studies are always business oriented. We overlook the fact that superfast broadband has allowed sea changes in the way we use technology at home. Multiple TV streams for the family in multiple rooms. Backups of family photos – how often do you hear of people losing all their precious family photos (“often Tref“). Keeping in touch with the kids using video Hangouts/Facetime/Skype/Facebook. etcetera, etcetera etcetera (as in the movie the King and I). I think I’m losing the plot this morning. I’d better go.

I may add more as they come in. and already have some lined up for tomorrow.

Ciao amigos meates.

Posts in Lincolnshire broadband week:

Philip Little of Bluecube Move to the cloud accelerated by superfast broadband http://www.trefor.net/2015/11/12/cloud-services-in-lincolnshire/

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

 

Categories
broadband End User

Broadband for all – our rights to access utilities

PM promises broadband for all

It is fitting considering it is Lincolnshire broadband week on this blog that last weekend Prime Minister David Cameron announced that broadband should be considered an utility and that everybody should be able to request it. He said:

“Just as our forebears effectively brought gas, electricity and water to all, we’re going to bring fast broadband to every home and business that wants it.” Good.

The digital minister Ed Vaizey gave further detail, explaining that the plan was to bring in a universal service obligation of 10Mbps for “the very hardest to reach homes and businesses.”

This is a very difficult issue to get your brain around. In the first instance whilst 10Mbps may be a huge step forward compared to what some people in rural areas might be getting today it will still be way behind what most of the rest of us can already receive.  By the time it has been implemented 10Mbps will be seen to be pretty slow. Maybe that doesn’t matter.

If it is perceived that water, electricity and gas are a right, and I’m not sure that is the case – I can’t believe every rural dwelling is plumbed in for these services – I don’t think people are offered partial services for these utilities. eg you can only have some of the electricity you need not all of it.

Why shouldn’t rural people get the same broadband services as their cousins who moved into town?

It will also be interesting to see how this is paid for. I don’t think it would be reasonable to expect BT to have to foot the bill and my experience in working with Nottinghamshire County Council on their BDUK programme suggests that the whole subject of government subsidies is hugely complex. There are massive rolls of red tape indiscriminately (my words) applied to any project that may be perceived to have subsidies involved. I may be wrong.

Our politicians are often criticised for not understanding issues, especially those pertaining to technology and the internet. We must accept that some of these issues are difficult to grasp, especially in times where we are trying to save money not spend it.

We are promised a consultation period in 2016 on how to achieve the promises made by the Prime Minister over the weekend. I say ok but at the same time we should be actively looking to see how UK plc gets the universal fibre to the premises that must be the long term goal.

Other posts in Lincolnshire broadband week:

Philip Little of Bluecube Move to the cloud accelerated by superfast broadband http://www.trefor.net/2015/11/12/cloud-services-in-lincolnshire/

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

 

Categories
broadband Business

Will the B4RN business model work for Lincolnshire

Will the B4RN business model work elsewhere or is it the result of an unique set of circumstances.

B4RN, or Broadband For the Rural North is a community owned provider of internet connectivity services offering 1Gbps fibre to the home technology for £30 a month. B4RN bill themselves as “the world’s fastest rural broadband”. You don’t need to rent a phone line as well which is the case with “traditional” fibre broadband technology which still  relies on the copper phone line for the last bit of connectivity to your house. So the £30 is it and the 1Gbps is also it. If people want a phone they can get a low cost VoIP line from any number of providers – B4RN recommend Vonage.

Fibre to the home is not generally available from mainstream broadband providers such as BT and Sky because these providers typically reuse the country’s existing copper line infrastructure to carry most of  their services. The cost of rolling out totally new fibre connections to everyone would not make business sense. This was estimated at £29Bn by a government funded report a few years ago. BT is spending around £2.5Bn on the current Fibre to the Cabinet rollout.

How does B4RN do it?

You can see there is an order of magnitude difference between the two costs. It doesn’t make sense for BT to spend £29Bn on a broadband service. For one with that kind of up front cost they wouldn’t be able to do it for £30 a month and I doubt their shareholders would consider it money well spent.

So how come B4RN can provide a 1Gbps FTTH service whilst BT can’t. B4RN’s cost per metre to roll out fibre is around £5 whereas I remember seeing up to £140 in the BT pricelist, at least for the most awkward stretches of fibre. That’s a big difference.

b4rn fibre entry point
B4RN fibre enters a stone walled building (pub actually)

B4RN relies on donated labour from communities served by their broadband. People accept that the price of getting broadband is their free labour. BT will have union regulated price structures for this kind of work. BT also has to provide scale. They need to be able to provide the same services across the whole country. They won’t find volunteers to help them dig trenches if those volunteers think they are helping to line BT’s pockets. B4RN is a community owned organisation. The volunteers are lining their own pockets.

B4RN volunteerMoreover one of the costs associated with digging fibre into the ground is what is known as a wayleave. This is the fee (per foot) paid annually to a landowner whose property is being traversed. Landowners will see this as a “nice little earner” from BT. In the B4RN business model scenario the landowner normally waives the wayleave either as a gesture towards the community, the desire to get broadband themselves or having been subjected to peer group pressure ie leant on by friends. There have been cases where a landowner has just not been interested in helping out and in this scenario his or her property is simply bypassed and doesn’t receive the service.

Chris Conder B4RNThis whole way of working relies on having champions within each community to round up volunteers and manage the digs in their area. This is typically done on a parish by parish basis.

The original B4RN assumed there would be 8 parishes involved with up to 1,300 premises. Once a parish had been “lit” (in other words the fibre connected and providing broadband services) interest in the scheme would naturally be generated from neighbouring parishes. People talk.

The process of connecting to adjacent parishes is fairly straightforward and largely only involves the planning of the fibre digs. In principle the B4RN network could spread across the whole country, eventually even reaching rural Lincolnshire, simply by connecting adjacent parishes. It’s a little more complicated than that but not much more.

The difficult bit is setting up the first parishes. This is because just digging local fibre connections isn’t enough. This fibre has somehow to be connected to the internet. It also requires significant technical expertise to do so. B4RN were lucky in having Professor Barry Forde living in the community. Barry was Professor of Networking Technology at nearby Lancaster University.

B4RN was also able to secure cost effective access to a fibre connection that ran to Manchester which is the main internet meeting point in the North of England. The combination of Barry’s tech, the fibre link to Manchester and a ferociously focussed team led by a farmer’s wife named Christine Conder has resulted in a network that is now booming, spreading (13 parishes as I write) and the toast of rural broadband networks across the whole world (B4RN frequently receives global media coverage). Moreover Barry Forde and Chris Conder have been warded MBEs in recognition of their work promoting rural broadband.

Would B4RN work in Lincolnshire (B4RL)

So would a B4RN model work in Lincolnshire. The answer is quite possibly but of course this relies on fulfilling the three criteria – tech knowledge, access to a fibre backhaul (to the internet) and finding a team of parishioner interested enough to make it happen. It also needs enough householders interested in taking the service. All of these factors are difficult to achieve.

There is a scenario whereby B4RN could run the project which would satisfy the tech knowledge criterion. You would still need enthusiasm and local fibre, the latter being the hardest/most expensive to find. It is going to take the B4RN network a long time to reach Lincolnshire by organic means and the building of a new “node” would provide a shortcut to making this happen.

If the government were only to chose one thing to assist rural communities access good quality broadband it would be by helping them to access the fibre backhaul. The B4RN experience in getting state assistance has not been good. In fact they have had no government assistance and moreover consider the red tape associated with such help to be more hassle than it’s worth. However this doesn’t mean that a government provided fibre connection into rural communities isn’t doable.

It’s a model that should be looked at could be the wholesale provision of dark fibre into markets that would otherwise be uneconomic and not attractive to private investment. Any Service Provider would be able to avail themselves of the facility.

There is one note of caution to this tale. One of the reasons the BDUK project was structured towards only allowing large businesses to bid for the money was because of the government, in line with all public bodies, needs to be seen to be spending our cash wisely. Part of that is making sure that the investment isn’t thrown away because the Service Provider goes tits up sometime down the line. In other words the entity being given the cash needs to be seen to be a good long term prospect.

There is some validity in this approach. After all broadband has become part of our critical national infrastructure and BT isn’t going to go bust anytime soon. Witness The Ashby Digital Village Pump project providing 100Mbps symmetrical FTTP in Lincolnshire. This was announced with great fanfare but was badly run and soon fell apart. There are others like it.

This doesn’t meant to say there aren’t well run small businesses or organisations that can do the job. B4RN obviously can and the likes of Gigaclear appear to be thriving despite being a provider of fibre to the premises.

This is going to be an ongoing discussion for some time to come.

B4RN country

Other posts in Lincolnshire broadband week:

Philip Little of Bluecube Move to the cloud accelerated by superfast broadband http://www.trefor.net/2015/11/12/cloud-services-in-lincolnshire/

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

Categories
broadband Business

Gigaclear ultrafast broadband in Lincolnshire

Starting to bring Gigabit Internet to Lincolnshire

In early October, Gigaclear connected the first customers to their new Gigabit Internet service in Carlby in Lincolnshire.  This was as an extension to the newly upgraded Gigabit FTTP network just over the border (and railway line) in Rutland.  The map below shows Carlby and Essendine and the customers who have ordered service.  The green icons show where the network build is complete and the customer is now live.

gigaclear ultrafast broadband in lincolnshire

As the network build draws to a conclusion at the end of this year, all the residents of Carlby who have chosen to take up the service will be installed. Once live on the network they will experience transformational performance.  Some question whether a new buried FTTP Gigabit network is really needed.  Gigaclear believes that making, building, designing, advising and marketing anything just works better with improved access to information. The better the underlying speed, the better we all work.  So really, ultrafast speeds are like having running water in your home – once you’ve got it, you don’t know how you ever did without it.  And we really can use it when we get it – as this customer has shown in their first four weeks of service:

gigaclear ultrafast broadband in lincolnshire

Gigaclear builds these new pure fibre networks because we see a substantial unmet demand for much better Internet access from both consumers and businesses.  The demand is for faster speeds, predictability, reliability, symmetry and clarity.  A brand new Fibre-to-the-Premises (“FTTP”) network delivers this, literally in spades. By focusing on delivering these things, we are adding customers at record rates every week.

gigaclear ultrafast broadband in lincolnshire

Yes G.Fast is being promoted as an alternative, and it can make a lot of sense for urban areas where loop lengths are short, property ownership is complex and you are already served by a high quality copper local loop.  Because in this scenario, G.Fast should in almost every case deliver you download capability of more than 100Mbps.  But if you want faster speeds, need fast upload as well as download, don’t have great copper or are on a long loop – that is to say you live in rural Lincolnshire – then G.Fast is a dead end for you.

gigaclear ultrafast broadband in lincolnshire

Matthew Hare is a serial entrepreneur and is CEO and founder of Gigaclear plc.

Trefor Davies writes:

True Fibre to the Premises or FTTP is the holy grail amongst broadband services. FTTP doesn’t suffer from the same environmental problems as copper based services such as Fibre Broadband (yes it’s still copper to your house) and doesn’t degrade with length of line. FTTP can easily be upgraded as technology speeds increase because all you have to do is change the kit at either end of the fibre. You don’t need to lay new fibre.

Once the initial outlay on laying the fibre is out of the way it should in theory be cheaper to run.

BT isn’t rolling out FTTP everywhere because of this initial cost of putting the fibre in the ground (or on the poles etc). It doesn’t make economic sense for BT and whilst BT has its detractors I am not one of them. I can understand the business issues.

However this doesn’t mean to say we shouldn’t look around for alternative business models and tomorrow I will be describing one in the guise of B4RN. Stay tuned.

Other posts in Lincolnshire broadband week:

Philip Little of Bluecube Move to the cloud accelerated by superfast broadband http://www.trefor.net/2015/11/12/cloud-services-in-lincolnshire/

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

Categories
broadband End User

BT superfast broadband supremo Bill Murphy talks about progress to date in Lincolnshire and offers a glimpse into the future

FIBRE BROADBAND ROLLOUT GATHERS PACE IN LINCOLNSHIRE AS NEW BT TECHNOLOGY PROMISES EVEN FASTER SPEEDS IN THE FUTURE

It’s hard to believe more than two years has passed since the very first digital conference organised by onlincolnshire.

Back then, in 2013, I told a packed conference room in Lincoln that the most important aim was to ensure as many people as possible can benefit from fibre broadband.

There is no doubt we’re well on the way to achieving that, but let’s be clear, the story is far from over. Plenty more work in towns and villages across the county is already underway or being planned for the future.

It’s worth pausing for a second to take in the remarkable achievements that BT’s partnership with Lincolnshire County Council has already delivered.

Since that event back in March 2013, fibre broadband has been made available to more than 190,000 homes and businesses across Lincolnshire, thanks to Onlincolnshire and BT’s commercial rollout. Incredible, when you think that’s more than 6,000 properties every month able to sign up to fibre broadband for the first time.

We are transforming lives, changing the way Lincolnshire as a county does business, and opening up a whole world of possibility for our younger generations.

But we know there’s more to do. Some of our smaller communities are still waiting. Often, they’re the ones it’s proving hardest to connect to the network.

We continue to work closely with the council to explore the best way of tackling the most hard-to-reach areas. And just recently, BT itself announced a commitment to ‘never say no’ to communities outside of any current rollout plans and to work with them to find a fibre solution.

BT is more determined than ever. We’re making huge advances in the development of new technology. Just last month, 2,000 homes and businesses taking part in a real-life trial in Cambridgeshire became the first in the UK to experience a new type of ultrafast broadband.

G.Fast, pioneered by BT, is already delivering ultrafast broadband speeds of up to 330 megabits per second (Mbps), more than ten times the UK average, but is capable of going even further, up to 500 Mbps.

This trial is being delivered by Openreach, BT’s local network business, on behalf of and in collaboration with UK communications providers – eight of which have chosen to take part in this early research.

If the trials, also taking place in parts of Newcastle and Swansea, are successful, and assuming UK regulation continues to encourage investment, Openreach aims to start deploying G.Fast in 2016/17. This exciting technology is without doubt the key to making ultrafast speeds more widely available.

But how does it work?

G.Fast is a type of transmission system that uses a wider frequency band to deliver high broadband speeds over short-to-medium copper lines.

BT has pioneered research into G.Fast since 2007 and we believe speeds of up to 330Mbps will be available to millions of homes by 2020, and 500Mbps available to most of the UK within just a decade.

It’s a six to nine month trial, allowing BT, Openreach and the eight communications providers taking part to assess the technical performance of the technology across a large footprint.

Different methods of deployment are being used to provide a valuable insight into how the technology can be used on a day-to-day basis, and how usage may grow over time.

The speeds on offer will allow people to stream live ultra-high-definition 4K video content to multiple devices at once, all whilst simultaneously browsing the web, uploading videos and photos, or playing online games.

So the future’s exciting. And here at BT, we’re delighted to be leading the way in transforming the UK broadband landscape from superfast to ultrafast.

It’s going to be some journey.

Bill Murphy is Managing Director of next-generation access at BT and is responsible for their nationwide superfast broadband roll-out.

Other posts in Lincolnshire broadband week:

Philip Little of Bluecube Move to the cloud accelerated by superfast broadband http://www.trefor.net/2015/11/12/cloud-services-in-lincolnshire/

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

Categories
broadband Business

Lincolnshire Broadband Programme Update

 

Lincolnshire Broadband Programme Update – 31st October 2015

Lincolnshire broadbandSteve Brookes is Programme Manager at Lincolnshire County Council responsible for the Superfast Broadband project.

Status

Total Homes Passed (THP) at the time of writing is 137,817 and we are on target to meet the end of Quarter target of 144,794 THP. There are currently 626 cabinets upgraded and a total of 704 cabinets stood to date, out of a total 801 applicable to this project.

The Quarterly targets within this project are very demanding and amongst the highest in the UK in terms of BDUK projects and to ensure we continue to hit target, BT has brought in additional resource from local companies. Both Openreach and LCC are confident that we will hit the end of Quarter target, as we have done at every Quarterly Milestone to date.

Take Up across the Project Intervention Area is now 19.86% as of September 2015, so we are confident that by today’s date, we will have hit 20%. Whilst the rate of Take Up can be described as a steady, consistent growth, we have pointed out that the huge numbers of THP in Lincolnshire per Quarter does have the constant effect of slewing the numerator/denominator ratio adversely towards Quarter end when the vast majority of THP are completed.  

The overall growth is encouraging and a planned marketing drive starting on 1st November involving press, radio and bus advertising, should drive numbers further forward.

At this point in time, BT has released an advance of £4.6M back to Lincolnshire County Council under the claw-back agreement within the contract. This in itself is testament to the confidence they feel regarding take across the county as claw-back under the contract is scheduled to be paid on a 2 yearly basis across the 10 years from project start. This money will be fully reinvested into the broadband programme to further enhance Superfast broadband coverage.

We are in discussion with BT regarding the early use of some underspend from the current project and we are pleased to note that they have agreed to look at 20 structures (localities presumably Tref) initially with a view to establishing feasibility/cost etc. and then, hopefully moving to an early deployment. LCC has been compiling an ongoing list of communities that do not benefit from the initial deployment, with a view to potentially dealing with them under Phase 2 or via underspend from the current project. Value for Money and coverage will be the key drivers here.

Trefor Davies adds

There are 156k homes in the intervention area, based on the assumption that 50% of county was already covered. It was initially estimated that  76% would get superfast broadband. The project is currently running higher than this at 83%. This figure does fluctuate from quarter to quarter – depending on mix of scenarios in each community. For some cabinets only perhaps 60% of THP will be able to get coverage but others can be in the nineties. Overall 17% of homes passed are not going to get superfast broadband ie above 24Megs.

Phase 2 of the project, which has not yet been announced, will look to pass 6,000 premises with fibre of which 4,081 should get superfast broadband. an element of this will be fttp although BT will only deploy this where it makes sense to do so, the cost of provisioning here being the barrier – eg new greenfield site with new ducts is easy brownfield sites where the ducts can often be blocked, not so easy.

In this post we are reporting on progress. This is not a discussion on the pros and cons of a technology or a complaint as to why can’t everyone get the best speeds.

About Steve Brookes

Steve was with BT for 20 years, ultimately managing teams in their external network. From there he spent several years in Europe building a European Fibre ring and following that was with Fujitsu before programme managing the Fibrespeed network across North Wales. Prior to working for LCC, he was a consultant to the Saudi Telecom Company on the deployment of FTTH, before moving on to be the Fibre consultant to the Abu Dhabi Government on a multi million dollar tourism programme.

Other posts in Lincolnshire broadband week:

Philip Little of Bluecube Move to the cloud accelerated by superfast broadband http://www.trefor.net/2015/11/12/cloud-services-in-lincolnshire/

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

Categories
broadband Business

Intro to lincs broadband week on trefor.net #lincsbroadband

This week is Lincolnshire broadband week on trefor.net

trefor.net periodically holds themed weeks. These are weeks where all the posts are focussed around on single subject and tend to get a lot of engagement from the readership. This is usually manifested in a high level of social media shares, typically on Facebook and/or LinkedIn depending on the subject matter but also Twitter. Living as I do in Lincoln I decided it was time to have a Lincolnshire broadband week.

During Lincolnshire broadband week we will be publishing a mix guest posts that include service providers, wannabe service providers and a range of case studies concerning innovative uses for broadband. We will feature BT’s next generation g.fast tech, Fibre to the Premises and wireless. Also covered will be how superfast broadband is driving the use of cloud technologies, how the pace of technology development is driving the need for faster and faster broadband and innovative examples of how the availability of superfast broadband is changing the working patterns of some people.

Lincolnshire is a very rural county with in parts very low population densities. Our County Council has for years made efforts to drive availability all over the region. This week is also an opportunity for people living in Lincolnshire to have their voices heard. Are you happy with the progress of superfast broadband in your area? How has superfast broadband changed your behaviour when it comes to using the internet, or even in your everyday lives?

As well as leaving comments and sharing blog posts with your own social network we are also encouraging people to join the B4RL Facebook group. Short for Broadband 4 Rural Lincolnshire B4RL aims to emulate similar fora in other parts of the UK where there is already a lively debate on the subject of superfast broadband and its availability.

Whether you already have superfast broadband, are still eagerly awaiting its arrival or are disillusioned and deep in the trough of despair because your house isn’t even on the waiting list you should be tuning in to trefor.net for Lincolnshire broadband week. Bookmark the site, follow @tref on twitter and join the B4RL group.

trefor.net is the personal blog of Trefor Davies. Tref was cofounder and Technical Director of Newark based business broadband ISP Timico and is Chairman of one of the world’s leading Internet Exchange Points LONAP. Lincolnshire broadband week is generously supported by onlincolnshire.

#lincsbroadband is supported by onlincolnshire.

PS couldn’t find a Lincolnshire broadband image per se so you get this one of the cathedral in the snow:) We get real winters here in Lincolnshire 🙂

Other posts in Lincolnshire broadband week:

Philip Little of Bluecube Move to the cloud accelerated by superfast broadband http://www.trefor.net/2015/11/12/cloud-services-in-lincolnshire/

Intro to day 4 by Tref http://www.trefor.net/2015/11/12/today-on-trefor-net-how-people-are-using-their-new-superfast-broadband-connection/

Broadband for all by Tref http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Could we have a B4RN in Lincolnshire (B4RL) http://www.trefor.net/2015/11/11/broadband-for-all-our-rights-to-access-utilities/

Gigaclear Ultrafast broadband in Lincolnshire by CEO Matthew Hare http://www.trefor.net/2015/11/10/gigaclear-ultrafast-broadband-in-lincolnshire/

BT fibrebroadband Managing Director Bill Murphy discusses superfast broadband progress in Lincolnshire http://www.trefor.net/2015/11/09/bt-superfast-broadband-lincolnshire/

Lincolnshire broadband programme update by Steve Brookes http://www.trefor.net/2015/11/09/lincolnshire-broadband-programme-update/

Categories
End User fun stuff

Ten past four and it’s getting dark!

Custard is a dish best served cold

I’m a great believer in knocking off work when it gets dark. If it had been intended that we should work in the dark we would have invented torches been born with a light on our foreheads.

It’s ten past four and it’s getting dark. Time to huddle round the hearth, nice woollen blanket on our laps. Only illumination is the glow from the fire. On this occasion I’ll have to settle for switching on the central heating and stick with the glow from my laptop screen.

Way back when we lived in Waunfawr near Caernarfon we had a coal fire which my mum used to like to lie in front of. Then we moved to the Isle of Man where we only had radiators. Mum used to lie in front of the radiator! I digress though there isn’t really much point to this post. Just thought I’d take a break from doing other things.

It’s a good job I can type without having to look at the keyboard. Ish. Cos it’s dark. I mentioned that. It’s also chucking it down. Quite relaxing here in the conservatory with the sound of the rain on the roof. My office is in the conservatory. It’s all cabled up but I only use the Cat5 connection for the SIP phone. Also have a SIP DECT phone fwiw.

Screenshot_2015-11-05-07-46-33A car has just driven by on the main road outside with its siren going. Couldn’t tell whether it was a police car or ambulance (or fire engine for that matter). Wouldn’t have been able to see anyway because of the hedge. Also I’ve had to switch on a light – have just realised my touch typing ain’t all that good anymore. It’s a consequence of changing laptop sizes too many times. Each keyboard is a different size – messes up your spatial awareness ifyaknowworramean.

Now I’m multitasking, writing this post and communicating with an offspring using Facebook. Of course you can’t tell that I’m doing it but hey… It has meant that my productivity rate has slowed.

It’s really dark out now and the heating is at last taking effect. Another siren goes by. The mean streets of Lincoln. Buzzing tourist spot by day. Gangland by night. Not really. Just sounded exciting. Sometimes you have to jazz life up a bit. Like, for example, by coming along to trefbash 2015. You know it makes sense. Also still have a few tix left for my Danny Prieskel dinner where we will be discussing telecom fraud. Get signed up.

Couple more sirens go by in short order. Must be something big going down. Mean streets, like I said. More likely to be a traffic accident. When it rains, as it is still doing right now, we have road traffic accidents (RTAs) and the Lincoln roads get gridlocked. On such occasions the only sensible course of action is to park up and head for the pub. You can always come back in the morning for the car.

If you live near Lincoln one thing you might be interested in is the trefor.net carol singing night at teh Morning Star pub – my local. Details on Facebook. It’s on 23rd of December this year. We have Colin Dudman accompanying the singing on the piano and when we’ve done with the singing Joe Davies joins in on trumpet and we finish off the night with some jazz.

I think that’ll do for the mo and will leave you with the following saying to muse over:

custard is a dish best served cold

Categories
End User surveillance & privacy

Like a bit of porn do you fnaa fnaa wink wink

What price privacy? Snooper’s charter 2015 – round “n”

The snooper’s charter debate shouldn’t be about what will be monitored by the government.  We should be discussing exactly what price we are prepared to pay for our security. Considering that any data stored under this edition of the “charter” will eventually be hacked and leak out are we ok with this?

The supplementary debate of how effective the monitoring will be in catching terrorists is a different matter.

Check out a ton of posts on the snooper’s charter.

Btw the featured image is simply a seasonal photo taken this morning in the car park of Yarborough Leisure Centre where I go swimming. Nothing to do with the snooper’s charter 2015 unless something is hiding under there…:)

Categories
Business peering travel

First train to London – just leaving town

Stardate 4th November Editor’s vlog early morning report

Catching the 19.06 back from King’s Cross if anyone else is around at that time. FIrst train to London – just leaving town – I’m not sure i like the term vlog but this is the beginning of me doing more of this kind of stuff. It’s quicker and easier than writing it:)

PS new pic of me – good quality capture though not sure it captures the essence – needs the right combination of niceness and rebelliousness.

Categories
End User scams voip

Hi it’s Michael here – do you have an Apple or Microsoft computer in the house?

snom dect and Michael the Microsoft pirate

I was thrilled to answer the home phone this morning to find it was Michael at the other end. I’m sure it was Michael though it did take him a couple of goes to get his own name right. He wasn’t your average Michael. He sounded very sub-continental, if you get my drift.

I had just come in from doing mellow fruitfulness stuff in the back garden and had to race to answer the (SNOM DECT SIP) phone before it rang off so I wasn’t totally on the ball meself. I did answer the phone with my right name though, I think.

Mike got straight to the point. Actually I’m not sure that he calls himself Mike but I didn’t get that far in relationship building in our short time together but that is by the by. Anyway Mike informed me that he was ringing regarding the Microsoft or Apple PC in the house. I asked him how to could tell the differenced and how he knew it was either Microsoft or Apple. He said most people had either Microsoft of Apple PCS.

Now the frustrating thing about our very short lived conversation is that Mickey didn’t hang around long enough for me to tell him I didn’t use either but was a Chromebook aficionado. Before I knew it click, he was gone. V disappointing. I was just in the right mood for a long conversation about the fact that my PC had a virus or simlar.

Never mind. Mick had a dirty target to reach and couldn’t waste time chatting with me about the pros and cons of browser based operating systems versus the old fashioned stuff.

With an element of sadness, nay mellowness in keeping with the season, I put the handset back in its cradle.

Our home phone use btw has been revolutionised by the use of SIP but I’ll keep my powder dry on that one until next week as we are having a Lincolnshire Broadband week on the blog. I currently haver around 10 posts in my sights but can still take more if you want to contribute. Can be about apps running over broadband or about broadband tech itself. Or even how broadband has changed your life for the better. Hey it happens 🙂

The featured image btw is a snom dect handset on a background of black granite. V artistic I thought although the handset itself didn’t come out in perfect focus as I kept taking pics to try and get the red led in shot – at least I got that bit. Adds a bit of colour don’t you think?

Categories
surveillance & privacy

Off we go again – snoop snoop nnngggggg aaargh

Home Secretary Theresa May wants to look at your browsing history

Home Secretary Theresa May will announce plans to give Police the power to view the web browsing history of everyone in the country when she introduces the Government’s new surveillance bill in the House of Commons on Wednesday.

You are talking to confused of Lincoln here. On the one hand I want the government to catch spies, terrorists, child molesters, cyber criminals etc etc etc. On the other hand I don’t want a 15 year old kid being able to hack in to the database where all my personal online activity is stored and being able make use of what could be very interesting data to someone. If the database doesn’t exist then the kid/crook/etc won’t be able to hack it.

An offline existence seems to be quite an attractive proposition at the moment. One where I can make sure all my doors and windows are locked before I go out and the burglar alarm is set. A life where I don’t wake up in the night and pick up my phone to see what goes.

On the other hand I just bought a book – Venice by Jan Morris. I got it from Amazon, who store my credit card details and inside leg measurement. Had I used offline means to buy the book I would probably never have found it in the first place.

I wanted the book because Anne and I are off to that city in January courtesy of a flash online sale by BA. I found out about the sale via Slack, an IM platform that LONAP uses for intra team communication. BA too have my credit card data and know that I prefer an aisle seat (1C depending on the plane).

Before clicking “buy” I was able to check the reviews of the hotel in Venice. I didn’t go for the first hotel and also opted to upgrade to a room with a view of the Grand Canal, thanks to the reviews. I may use Uber to get me to the airport and quite possibly on another occasion AirBnB to find somewhere to stay.

So the 15 year old kid will be able to watch me take off and then go and burgle my house before heading off himself to a sunny spot (sunnier than Venice in January) paid for with my credit card.

A holiday at home is starting to sound good. I’d amble out and buy a paper every morning. Chillax in a cafe in Lincoln’s Bailgate with a pal, watch the people go by and then buy a few bits and a nice fresh crusty loaf before ambling home for lunch. In the afternoon I may attempt to catalogue my book collection whilst listening to some music on my record player (or possibly a CD if the vinyl is scratched).

Presumably I’d phone a friend to see if he (or she) fancied a coffee or it could be a long standing arrangement (if it’s Tuesday…). I wouldn’t use Facebook…

I’m just a crazy mixed up 53 year old. Is it a generational thing? The demographic 20 years older than me tends not to have an internet connection. They are the dwindling number of people in the UK without broadband. Am I part of a generation with one foot either side of the technological divide who can remember the days before the internet but has until now totally embraced it and who now grows dizzy in this data whirlwind of a world in which we exist.

HELP HELP I cry. I don’t know what to do. I’m just one entry in a database. And anyway I’m off away for the weekend – Durham and York. But then you knew that didn’t you…

Categories
Engineer voip

Nominet kills off ENUM project

Nominet ENUM is no more um

This arrived in the email this morning from Nominet Head of Policy David Abrahams via ITSPA:

“As you will be aware the Nominet ENUM project of 2007 was intended to provide a method for end-users to register ENUM domain names in the 4.4.e164.arpa zone. Nominet signed a contract with the UK ENUM Consortium in 2007 to operate the infrastructure for the UK ENUM system for an initial five year period.  Although the UK ENUM Consortium went into liquidation in 2012 we have continued to run a provisioning system (EPP) and dynamic updates and nameservers to support ENUM. 

The registration process for ENUM requires a participating registrar and a Validation Agency.  The Validation Agency has to be appointed by the UK ENUM Consortium.  There are currently no ENUM registrars or Validation Agencies operating for UK ENUM and there have only ever been 6 external registrations since the service was launched, that last being in August 2011.

We therefore intend to suspend support for ENUM services in November, to reduce our overheads of maintaining the infrastructure and service at a time when there is no prospect of any further registrations in the near future.   A copy of the DNS zone as it stands now will be held in a repository in the event there is a decision or sufficient demand in the future to resurrect this service.  We will endeavour to contact the registrants to notify them of the suspension.

We have made DCMS and Ofcom aware of our intention and thought we would let you know for good measure.”

This is kind of sad. Those of us who were around in the early days of VoIP and SIP had big hopes for ENUM, the system whereby voice calls would be routed over the internet.

The biggest problem was in those days I worked for a PBX vendor, Mitel. PBX vendors have no vested interest in which medium actually carries a phone call or whether that phone call is free or not. The ENUM proposition was that calls would simply be data sessions and therefore free over the internet.

This didn’t really fit in with telcos/carriers who make their money, and in fairness recover their overheads, by charging for calls. It’s no wonder that ENUM didn’t make it as an universal free service. That doesn’t mean to say that ENUM-like tech is not used by carriers to run their voice services as part of their core network.

It is also clear that free Over The Top voice services can be successful – witness Skype, Google Hangouts , Apple Facetime etc etc etc. It’s just that these services have been better marketed by organisations with very deep pockets and other ways of generating their cash.

Still I had a quiet moment of reflection in advance of writing this post in memory of Nominet ENUM and the people involved in the project.

PS featured image is an old stock photo mentioning Nominet. The one of me and Vint Cerf at a Nominet conference was too small to use. Check out the post I wrote following the Nominet ENUM project launch.

Categories
Engineer peering travel

Lovely to have you with us

Return from Euro-IX Berlin

I don’t know whether it’s just hotel living or the exposure to different cultures but it’s always nice to come home after a trip overseas. For the first part of this week I was at Euro-IX Berlin. It was the usual useful meeting of Internet Exchange Point operators from mostly Europe but also around the world and I always get a lot out of it.

Our hotel in Berlin put on a fabulous spread for breakfast every day and indeed I took along a bottle of HP Sauce knowing that outside the UK you rarely find such condiments at the table. I knew however in my heart of hearts that the bacon and sausage on offer that would go with the HP were not going to meet spec. They didn’t. After the first day I stuck with croissants and fruit. Very sensible really.

I also find myself making up sandwiches for lunch. These conference hotels always put on a substantial buffet but just think about it. How many of us have a large lunch at work every day (ok outside of France, Spain, Italy etc 🙂 ). We usually have a sandwich or similarly light nosh. So in Berlin I took some bread and whatever meat was on offer and just made a butty.

Dinners I am ok with. Usually international fare served up in every country and accompanied by moderate amounts of beer and wine in keeping with being compos-mentis for the next day of conferencing (bed by 11pm etc :)). However how many of you go out for dinner or to the pub on several consecutive nights when you are at home? Right.

So whilst we all enjoy a bit of travel we all like to get home to our own comfort zone. In very recent memory I recall coming back from consecutive trips to Bucharest and Toledo. After having had a week of rich living I was beginning to suffer (I’ll leave it to your imaginations to decide how). My first action back in the UK was upon leaving Luton Airport to stop at the services on the M1 and purchase a cheese sandwich and a pint of milk. After consuming said items my constitution returned to normal. Hey presto. Amazing really the effect of a cheese sandwich and a pint of milk.

On the trip to Berlin the recuperation began the moment I entered the BA lounge at Telgel Airport. Then when on board the captain welcomed us over the tannoy saying it was “lovely to have us aboard” my shoulders began to relax.

I’m not really a big fan of British culture especially when abroad but there was something very comforting in that use of language. You aren’t going to get it anywhere else. It was as if Sgt Wilson from Dad’s Army was at the controls. Lovely.

The trip home was greatly assisted by technology – Uber. It’s got to a point when travelling that its a real disappointment to arrive somewhere that doesn’t have an Uber service. The rest of the day was beans on toast, hot bath and early to bed to avoid the Apprentice on TV (which really annoys me).

ThatsiffornowfolkscatchyalaterofftoDurhamtoseethekidsthisweekendandthenYorkforaPylonsgig.

PS check out my talk at Euro-IX Berlin about getting stuck in a lift.

PPS the featured image is of some grappa being poured for me at the Aigner restaurant on Tuesday night

Categories
End User travel

Sony Centre Berlin

Sony Centre Berlin – part of a E4Bn investment built on wasteland in the last 20 years

The building in the featured image is next door to the Sony Centre and is the only pre ww2 building in the area to have survived the bombing.

Image below is of some sections of the Berlin wall now on display. I was quite surprised that the wall wasn’t any higher – maybe only 10 or 12 feet. However you have to remember that there were two walls with a minefield and barbed wire in between.

By the time the wall came down there were only 16 million people left in the GDR, 1 million of whom were security guards!!!

Berlin wall

And finally a very artistic shot of me in the Sony Centre

sony centre berlin

Categories
End User travel

Euref gas holder Berlin

The tour continues – euref gas holder Berlin

Euref gas holder Berlin. Berlin is a wonderfully atmospheric place. As someone who grew up during the Cold War it really does represent a rich seam of somewhat sombre material for the bloggers imagination. Especially on a grey October day.

Our tour took us to the Euref Centre for Alternative Energy and a sight of a gas holder built in 2013. Not much left around here from that era.

Categories
End User peering

The Berlin Conference – Euro-IX Berlin

My name is Harry Palmer – Euro-IX Berlin

Sunday was a grey day in Berlin and the stark concrete surroundings of the Olympic Belltower provided an atmospheric background for a short video.

The Belltower, incidentally, was the British Rugby Club clubhouse in Berlin. A suitably indestructible place for rugby players to get drunk (and play rugby obvs).

I am in town for the Euro-IX Berlin forum conference. Other peering posts.

Categories
Apps ecommerce End User

Oyster refund yay?

Yay an Oyster card refund

I’m rich! No wait a minute…

Dear Huw Davies

Due to an operational issue, you are due a payment of £2.90. This is now ready for collection at Camden Town.

Payment correction details:
Reason: Payment correction because of an operational issue
Value: £2.90
Reference: 5272976
Collection location: Camden Town
Status: Ready for collection with Oyster card number 12345678910

To collect your payment, touch your Oyster card on a yellow reader at the location shown above when you start a journey.

Please keep your Oyster card number safe. You may need to quote it if you call TfL Customer Services(0343 222 1234).

The only problem with this refund is that I have to go to Camden Town to get it and guess how much that would cost me on the tube? Assuming I am already in Central London. I have probably been to Camden three times in the last five years.

I didn’t even know I had been overcharged. I guess some people do look at their Oyster card credit. I only need to know when it has nearly run out. Why can’t they just credit the card number?

Bit pathetic really innit?

I also have to announce a change in my train ticket collection policy. Having this year lost a couple of tickets and not been able to get replacements I’ve discovered a partial solution. If I opt for “print at home” then if I lose the ticket I can just reprint it.

Now the only problem is that the tickets this year have been lost on the hoof, whilst travelling and therefore nowhere near a printer. The ideal solution is eticketing but in the absence of this very obvious technology at least with print at home I can bring up a pdf (presumably) to show the ticket inspector I have something in the way of a right to be on the train.

That’s all for now folks – at the Euro-IX meeting in Berlin. I may write something up later but it is more likely to be about the social rather than any actual work content.

Auf wiedersehen (pet).

Categories
Apps End User phones

12.1-YOG4PAS2QL has just destroyed my battery life

The new reduced 12.1-YOG4PAS2QL battery life

As I was fiddling about on my laptop last night in front of The Apprentice, earphones in listening to music and concentrating intensely on my laptop screen to avoid all contact with aforementioned TV programme which I detest intensely, an offer of a firmware update for my Oneplus One came in. 12.1-YOG4PAS2QL.

I didn’t have masses of battery left so plugged it into the wall in the kitchen and returned to my state of ignoring the TV. You might ask why I even bothered sitting in front of the TV when we have a perfectly good living room to retreat to. However Mrs Davies likes the programme so it’s a way of us being together whilst doing different things. Sweet huh? 🙂

This morning I woke up to a fully charged phone with a few bug fixes and security updates. I scoured tinterweb to see if my issue with answering the phone was fixed (see yesterday’s post on Oneplus one freezing on answer). Most online resources just seemed to repeat PR blurb and what I could find suggested not.

One of the notional fixes was an improvement to the power consumption and thus battery life of the Oneplus One. Now I have to tell you my Oneplus One battery life has been great. Not any more it ain’t.

By 9.20 this morning I had about 3 hours left. Wot! People don’t have time to deal with this kind of crap. I am being driven ever closer to a different phone. Changing the settings to power saver just added an hour and dimmed the screen to the point where I’d need to shine a torch on it.

On top of all this I spent some time this morning uninstalling apps I never use – free paris wifi, KLM, stuff like that. I came across something called Truecaller. I didn’t know I had Truecaller. It has zillions of downloads. I don’t appear to be using it but it seems very suspicious if you ask me. It helps prevent incoming spam calls by screening the call against a global database. The problem is it obtains the global database from the directories of all its users.

Now this isn’t necessarily any different to Google knowing everyone’s email addresses but it feel a little uncomfortable. Maybe I’m worrying over nothing and I don’t appear to be using it anyway. Maybe it’s spyware!! It seems to have permission to access practically everything on the phone!!!

Anyway enough of this rant. 12.1-YOG4PAS2QL battery life turns out to be v disappointing. The clock of patience is ticking away on the Oneplus One.

Categories
End User phones

How do I decide which is the best mobile phone?

Best mobile phone? Unless you got religion it ain’t easy.

I’ve been thinking about getting a new phone. My Oneplus One is not really that old, maybe a yearish and it is still in good nick. Problem is that it keeps freezing when I try answering inbound calls. I end up having to call people back, once they’ve finished leaving a voicemail.

I’ve had a few problems during my time with the OnePlus One. For a while over the summer the phone occasionally became completely unresponsive, constantly appearing to enter digits in the phone unlock screen. This went away, presumably during a firmware upgrade. I’m sure there will be a fix for my current problem. Problem is I don’t want the hassle of researching the solution and then implementing any available patch.

This has made me start thinking of maybe getting a different phone. I’ve even been thinking the unthinkable and  considering an iPhone. For those of you who know me you will know that would be a serious change in policy. A step over to the dark side. Funnily enough a number of engineering types I know who have iPhones have always considered themselves to be in the light and that it was who was groping around in the murky underworld.

Yesterday I popped out to our local corner shop (Tesco) where they have a large toy (electrical gadgets) department.I had a go at holding a number of different models – Apple, Samsung and others. Disappointingly the iPhone was by far the most comfortable in my hand. The Galaxy S6 felt it had a strange metal edge to it and the curved job seemed to be a non-starter.

On the basis of that cursory test the iPhone had it. It was interesting to see that you can actually buy a Nokia phone now that costs £15 including £10 worth of PAYG credit on the sim. That’s a fiver for a phone! Fine if you just want a spare to make calls and send texts.

Anyway getting back to my desk I did a search for “best mobile phone 2015”. Techradar came up near the top and their fairly recent review compounded my difficulty. The iPhone 6S, the highest ranking Apple device, only ranked 4th according to Techradar. Now one might consider the Techradar reviewers might be Android biassed but an at a glance look at the specs (courtesy Techradar) shows that the Samsung comes out ahead in a number of the parameters:

1. Samsung Galaxy S6

OS: Android 5 | Screen size: 5.1-inch | Resolution: 1440 x 2560 | RAM: 3GB |Storage:32GB/64GB/128GB | Battery: 2550mAh | Rear camera: 16MP | Front camera: 5MP

4. iPhone 6S

OS: iOS 9 | Screen size: 4.7-inch | Resolution: 1334 x 750 | RAM: 2GB |Storage:16GB/64GB/128GB | Battery: 1,715mAh | Rear camera: 12MP | Front camera: 5MP

The different in battery capability is fairly marked as is the RAM and camera spec. Apple fanbois may counter by claiming better functioning and integration of software. They may be right but this doesn’t help me in my buying decision.

In the meantime I’m going to stick with my Oneplus One and see what comes along. The one lesson here is that (brand zombies/the religious apart) this type of purchasing decision needs to be taken at leisure.

Ciao amigos.

Categories
Bad Stuff Business voip

Tickets now available for Exec Dinner with Danny Prieskel – Telecom Fraud Experiences

Danny Prieskel discusses Telecom Fraud at trefor.net Exec Dinner

Fraud is a big problem for providers of telecommunications services, be they traditional voice or VoIP services. ITSPA runs workshops where we discuss the subject and has been very active in working with the Metropolitan Police where it comes to fraud response and anti-fraud measures.

The next trefor.net UC Exec dinner will focus on Telecom Fraud and has Danny Prieskel along as guest speaker. If you want to understand more about Telecom Fraud and be part of the debate then you need to be at this event.

Danny PrieskelDanny Prieskel is a co-founder of Preiskel & Co and has over 20 years’ experience working in the telecoms, media and technology sectors, advising across the globe. He has been ranked for over 15 years in major independent research guides as one of the world’s leading communications lawyers.

He is a friend of our industry and has very generously agreed to come along to this dinner to chat about his experiences with VoIP fraud.

voip fraudTelecom fraud is a subject that affects most of us in the communications game. Both the Internet Telephony Service Providers Association (ITSPA) and The Federation of Communication Services (FCS) have active programmes on the subject and the joint ITSPA/trefor.net biannual workshops frequently cover the topic.

This evening is an opportunity to get together with senior peers in the industry to discuss the issue.

This event is very generously supported by anti-fraud vendor NetAxis who are currently offering free trials of their Engo fraud detection services to ITSPA members.

trefor.net Exec Dinners are events that gather together leading players from industry for evenings of debate over dinner. Our guest speakers are experts in their field and are there as a catalyst for the debate which is conducted under Chatham House rules. The speakers get as much out of these dinners as the other attendees so we are able to attract some of the leading players in their field.

Previous dinners and lunches have had an interesting variety of guest speakers:

  • Tony Cox of Microsoft talking about the future of Lync
  • Huw Rees of 8×8 on the USA market for hosted Internet Telephony
  • Joe Baguley of VMware talking virtualisation futures
  • Mehdi Nezarati of esna.com talking about the Google Unified Communications landscape for business
  • Prof Alan Johnston talking WebRTC
  • Steph Watson on the future of the PBX
  • Andy Davidson on “instant on” WANs
  • Dean Elwood on the Large Telco market
  • Kevin Murphy of BT on the challenges of moving Voice to the 21CN
  • Curtis Peterson Global SVP Operations RingCentral

 

What people have said about trefor.net Exec Dinners:

Sally Fuller – Director Marketing & Centres of Excellence, KCOM
Trefs annual UC dinners are held twice a year and that should give you a clue about their surprising nature from the outset. Tref has a knack of picking interested, interesting and inspiring people that are at the core of making our industry a great one (yes I sneak in on the b list). Tref’s guests get more from sharing their insights and ideas than withholding them. Every time I learn something new, meet someone new, get a new perspective & miss my last train home.

Colin Duffy – CEO,  Voipfone
The trefor.net dinners are always good for high quality gossip, industry chit chat and networking – you can guarantee learning something or meeting someone new and useful. Far more importantly though, they’re just a damn good evening out.

Tim Meredith – Director of Unified Communications and Mobile, Daisy Group PLC

I just wanted to thank you for being an excellent host and putting on a really informative (and fun) evening. I hope to attend many future evenings!

Andy Davidson – CTO Allegro Networks, Chairman LONAP, Chairman IX-Leeds, Director Euro-IX

Lively, informative, and tasty!  That’s how I’d describe each evening I’ve spent in the company of Tref and his invited guests.  You’re guaranteed several conversations with colleagues and key decision makers at organisations across the industry over a relaxed dinner at a fantastic hand-picked menu and location.

Categories
Business voip

trefor.net ITSPA workshop final lineup announced

trefor.net ITSPA workshop attracts global players to panel

The Autumn trefor.net/ITSPA workshop is colocated with Convergence Summit South in Sandown Park Racecourse on 7th October. The final lineup has been announced and includes some big names from the global VoIP community. The general theme is how to make money and how to stop losing money.

Curtis Peterson (SVP of Operations, RingCentral), Mike Wilkinson (Vice President, Market Offers, Broadsoft) and Dave Axam (DIrector Hosted Communications, BT) join Trefor Davies on a panel to discuss opportunities for Communications Providers to make money.

netaxis

After the coffee break  we have an update on ITSPA’s work with ActionFraud, an introduction to the ENGO fraud protection system from sponsors Netaxi, an introduction from Jose Saras (Partner, Preiskel & Co) on the ITSPA/Preiskel & Co guidance on end user terms and conditions and sponsors Yaana Technologies are going to talk about data retention and the upcoming Investigatory Powers Bill.yanna

The full schedule is below:

The workshop will start at 2.30pm in the Royal Box and finish around 4.30pm.

The agenda:

2.30pm – Part 1: The Telecoms Business – How can providers still make money?

As the market changes, this panel will discuss the best opportunities available for CPs to make decent returns, the market developments that will bring extra value as well as highlighting the markets to consider avoiding.

The panel will include:

  • Trefor Davies (trefor.net)
  • Curtis Peterson (SVP of Operations, RingCentral)
  • Mike Wilkinson (Vice President, Market Offers, Broadsoft)
  • Dave Axam (DIrector Hosted Communications, BT)

3.15pm – Teas and Coffees

3.30pm – Part 2:  The Telecoms Business Fraud Update- The ITSPA tool kit to stop your business losing money

This session will provide a summary of ITSPA initiatives to prevent against fraud and options to consider to help strengthen your current fraud prevention procedures, including:

  • Update on ITSPA’s work with ActionFraud
  • Introduction to the ENGO fraud protection system from sponsors Netaxis
  • Introduction from Jose Saras (Partner, Preiskel & Co) on the ITSPA/Preiskel & Co guidance on end user terms and conditions

If you want to come just RSVP to [email protected].

Categories
Apps Business business applications webrtc

Winners of Genband WebRTC Apps Competition

Metronet win prestigious WebRTC Apps competition.

The WebRTC apps competition we ran in conjunction with/sponsored by GENBAND came up with three clear leaders and one eventual winner. One entry showed how WebRTC would be monetized and the others presented their solution it as an an overlay to existing support services.

The idea was that entrants would be given free accounts on the Genband Kandy WebRTC Platform as a Service and then use those accounts to put together innovative service ideas.

The eventual winner was Metronet.

The judges were hugely impressed at the number of levels Metronet were able to utilize WebRTC and KANDY. The technology was used in a mobile devices, M2M connectivity to their monitoring systems and integrated into their core CRM platform. The solution also utilized messaging, file sharing, voice, video, conferencing and collaboration.

Metronet have based a large amount of their success in both their Data and Voice offering on their proactive customer service and saw the potential to be able use WebRTC to grow that service commitment still further. The underlying monitoring platform was already in place so triggering a the group message to the Engineering Application from there was quite simple. Metronet were able to use the KANDY reference mobile apps to very quickly allow the engineers access to the group from both Android and Apple mobile devices.

By then adding WebRTC calling into their NOC CRM they were able to build a consolidated environment fault resolution environment for voice, video, conferencing and collaboration with the result of a “cradle to grave” resolution for faults so inevtiably improving already impressive SLAs.

Everyone involved would like to congratulate Metronet for their entry and look forward to seeing more of their inventive use of the technology.

Stuart Goble, GENBAND VP Sales UK, Ireland and Nordics was pleased with how the competition and sponsorship went: “Metronet took a real business problem and defined a solution using KANDY technology.  The application is built with a combination of rich-messaging and real time voice and video provided by the KANDY platform.  KANDY provides a set of tools that makes the process simple for IT developers, allowing very specific applications like this to be cost effectively developed.”

In conclusion:

  • Winner is Metronet – WebRTC and Metronet portal advances engineer response
  • Second Place – Manor Telecom – WebRTC powers the “webphonebox.com
  • Third Place – DRD – WebRTC powers Uboss Test line functionality

See our WebRTC section on this blog for other related posts.