Well I have been bowled over by an application that I saw today for the first time on Facebook. I was responding to an invite of an old friend Carl Ford to attend an online conference call on Alec Saunders’ Squawkbox. The subject was “deploying globally, regulated locally”. Regulatory stuff isn’t really what turns me […]
Category Archives: Business
CoLocation rack support
Companies with their own colocated racks might want to consider getting their set up audited, particularly if the rack has been managed by a third party. Timico engineers went to Docklands yesterday to perform such an audit for a customer. Their rack was intended to be set up with a fully resilient server architecture. In fact, […]
ISPA
I am please to be able to tell you that yesterday I was elected to the council of the UK’s Internet Service Providers’ Association at their Annual General Meeting. You might ask why do I bother when I am already on the Council of ITSPA (Internet Telephony Service Providers Association). Well I’ll tell you. There […]
BT Wholesale Showcase at the Cabinet War Rooms
Went to the BT Wholesale Showcase at the Cabinet War Rooms in London yesterday afternoon. For those of you who don’t know this is the bunker where Winston Churchill and his government held court during times of danger in World War 2. The room where the showcase was held was lined with a wall […]
The ITSPA AGM and Summer Reception
The annual ITSPA bash went ahead yesterday. Numbers were down a little, I suspect because of the encroachment of the holiday period. However once the formal proceedings were over we had a great set of panel debates and a talk from VoIPWatch blogger Andy Abramson. I was down to moderate the Unified Communications panel. […]
Webinar on Linksys LVS2.0
The Linksys LVS2.0 is a voice system (ie PBX) for small offices. It’s pretty amazing how compact and low cost these systems have become. This one is being sold through KeConnect channels into the small business market. Timico subsidiary KeConnect has partnered with Linksys to jointly offer a solution to their combined channels which number between 1,500 and 2,000 […]
Ofcom Eases Up on Returns on Investment for Next Generation Broadband
In my post “Who pays for next generation broadband” I mentioned that BT were complaining that the regulatory environment in the UK positively discouraged investment in a high speed broadband network (read fibre) because it did not allow a return on investment commensurate with the risks involved. Well Ofcom head Ed Richards seems to have made […]
Video competition
Following on from a post I made in June regarding Polycom putting over a hundred videos on YouTube I have started exploring this myself. The video at end of this post is my first post on YouTube (timicocto) where I have uploaded details of a video competition that we are running at Timico in July. […]
Text to speech
Check this out. Pretty clever stuff. It shows you how text to speech technology has progressed and would fit in nicely in a vendor’s Unified Communications solution. http://www.oddcast.com/home/demos/tts/tts_example.php?sitepal
Consumer ISP Versus Business ISP: The Facts
The broadband ISP community has been coming in for some bad press recently with high profile stories of bandwidth capping and throttling, the use of deep packet inspection to manage and shape traffic, complaints to the ASA by BT regarding deception of customers by Virgin complaints from the ISP industry about who pays for […]
ITSPA Summer Bash
If you want to come to this event let me know or contact the Secretariat ITSPA SUMMER FORUM Hosted by ITSPA Member BT Wednesday 9th July 2008 BT Auditorium 81 Newgate Street London EC1A 7AJ (near St Paul’s Tube Station) 1pm – Registration & Refreshment 1.30pm-ITSPA AGM (members only) […]
ASA Upholds BT Complaint about Virgin Broadband Service
Virgin has been told off by the Advertising Standards Agency for not telling the truth regarding the speed of its broadband service. Its the consumer versus business ISP proposition again. Virgin didn’t tell users that it caps the broadband service of some users at peak times. I’m sure that Virgin will “get them back” sometime […]
Looking in on Microsoft’s Internet Strategy
In spending over $2Bn on network infrastructure, Microsoft is showing just how seriously it is taking internet business. And opening windows into its internet strategy. I happened to be reading the New York Times today – as you do. The specific article revealed that Microsoft’s share price has dropped 5% – simply because Microsoft President Steve Ballmer […]
Microsoft's Internet Strategy
I happened to be reading the New York Times today – as you do. The specific article revealed that Microsoft’s share price has dropped 5% – simply because Microsoft President Steve Ballmer mentioned that he thought technology stocks were overvalued – oops. The main intent of the article was to look at Microsoft’s internet strategy. Its […]
Mobile handset wars
I have always been a fan of Nokia handsets for business use. However I have recently been a little concerned that in the longer term the writing might be on the wall. What with developments in the iphone world and more competition potentially coming from a google open mobile platform. Nokia has just announced that it is purchasing outright […]
Listening to the voice of the customer
Timico lives or dies by the quality of the service it provides its customers. The continuous improvement to the service levels is something built in to framework of the business. Monday morning is “Voice of The Customer” morning where complaints and feedback from customers received during the previous week are looked at by senior […]
The challenge of businesses operating over multiple sites.
The outsourcing of support functions is traditionally done by businesses because it is cheaper to do so than have the skills in house. For a small business with only a few persons it usually doesn’t make sense to have an IT department and in any case a single IT person is unlikely to have the […]
Supernode Discovery
I am quite excited because I think I might have discovered a Supernode. A Skype Supernode that is. Skype doesn’t have it’s own network infrastructure. Instead as a peer to peer technology it takes data from Skype clients around the world and identifies which users have plenty of bandwidth and processing power available. This user then […]
More petrol woes
Sorry if I keep mentioning this subject but businesses are seriously getitng hit with the price of petrol and it isn’t just transport firms. I sat opposite a company sales director on the train to London this morning who said that his petrol costs had doubled in the last year. He was now having to micromanage […]
Who Pays for Next Generation Broadband?
Interesting enough debate at the Waldorf Astoria hotel in London today with the latest Telecommunications Executive Networking bash. The subject was Next Generation (NGN) broadband and specifically who is going to pay for it. The debate was prompted by the BT position that the UK regulator OFCOM does not allow the company to make return […]
Control
It is important to be in control of your lives. Technology can help. For example with my Unified Communications service I can dictate who can reach me and when they can reach me. I can specify for example that during family mealtimes the phone always goes to voicemail. Moreover this voicemail message can […]
Internet Bandwidth Usage Doubles Every 18 Months
According to AT&T their ADSL network bandwidth consumption is doubling every 18 months. This type of statistic makes life interesting for UK ISPs who currently have to order bandwidth in large increments. This means that effectively they have to order a pipe for only a few users once capacity is reached on their existing […]
Business travel costs being cut
More indicators pointing towards businesses cutting down on their travel spend with a boom in the low cost hotel market. See this link from the Daily Telegraph for more
Nortel SMB Certification
I am proud to announce that Timico today gained it’s Nortel SMB certification. Okay okay so what? The point is that Communications Providers and System Integrators selling a manufacturer’s product into traditional Enterprise markets will have a list of certifications as long as your arm. However none of these businesses will particularly be interested in […]
WWF, VC, HD @wembley
You might ask yourself what WWF has to do with VC and HD? In fact you are probably wondering what the acronyms actually stand for and what have they got to do with Wembley. We are talking World Wide Fund for nature, Video Conferencing and High Definition. (I knew that do I hear you […]
It’s funny who you meet on a cruise
Yesterday’s post on fuel prices turns out to have been quite timely because today our CEO Chris came back into the office with a spring in his step. He had just returned from the IT Directors’ Forum on board the cruise liner Aurora. I’ve been pulling his leg on this for some time making […]
It’s Funny Who You Meet on a Cruise
Yesterday’s post on fuel prices turns out to have been quite timely because today our CEO Chris came back into the office with a spring in his step. He had just returned from the IT Directors’ Forum on board the cruise liner Aurora. I’ve been pulling his leg on this for some time making […]
SPIT and SPAM
One of the problems facing the VoIP industry is of course SPIT. SPIT is the SPAM of the Internet Telephony industry. Robot diallers are a huge problem in North America and I have a friend who always listens to who is leaving an answer phone message before picking up the call. A high proportion of […]
Will petrol price itself out of the market?
I had my first £80 tank of petrol today. It seems to me that now is the time to start investing in public transport stocks. I also has to be time to look at ways that a business can cut down on its travel spending and Unified Communications and online collaboration is the way forward. We recently […]
Voodoo Engineering and Knowledge Base Software
No “black magic” shaman under employ can beat the benefits of information sharing via knowledge base software. One of our sys admins when asked what he did to fix a technical problem would always say “voodoo”, giving the impression that it was all black magic. This might have raised a laugh, but in actual fact […]