PABX fraud is on the up – by Manuel Basilavecchia of Netaxis

PABX fraud growth This week we have David Cargill as guest editor. David runs the Operations Working Group at  the Internet Telephony Sevice Providers’ Association (ITSPA) and takes a special interest in VoIP Fraud. David has invited a number of experts to contribute guest posts on fraud related subjects. This ties in with the ITSPA/trefor.net Workshop on Wednesday […]

Practical IP Phone Design

Practical Applications for Your IP Handsets In the last of her articles on IP handset design Snom Marketing Manager Lesley Hansen talks about practical applications including ip phone hot desking. IP phones are unique in that they were built to support IP first and telephony second. When businesses embrace the richer world of unified communications the […]

6th trefor.net UC Executive Dinner sponsored by Snom

uc executive dinner is another hit Just a quick footnote re the 6th trefor.net UC Executive Dinner held on Tuesday night in London. We had 23 top industry executives signed up for the event which is by invitation only. Tuesday night’s event was held at London’s top Michelin starred Spanish restaurant Barrafina. The speaker Kevin […]

Designing for the Financial Director – IP Phone ROI

Why does the Finance Director care about IP Phone Design? It’s all about IP Phone ROI In her sixth post this week the SNOM’s prolific Marketing Manager Lesley Hansen talks about IP Phone ROI (Return on Investment). The best quality and most elegantly designed IP Phone in the world will not be widely accepted unless […]

IP Phone Interoperability cc @snom

No man is an island – IP Phone interoperability explored In the fifth article of the series SNOM UK Marketing Manager Lesley Hansen talks about IP Phone interoperability. Ensuring that you make the most out of your investment is important and is often a consideration as you shop for a new phone system. Budget-conscious business decision […]

IP Phone Security

IP Phone Security ensures IP Telephony is not compromising the business She’s back again. Guest editor Lesley Hansen discusses what needs to be considered in ip phone security design. VoIP or IP phone security is a hot topic. Security attacks continue to evolve and attackers find ever more sophisticated ways of attacking systems. VoIP is […]

What the IT department is looking for in an IP phone design

IP Phone Design for IT Departments In her third post of the week on IP phone design SNOM Technology AG Marketing Manager Lesley Hansen explores the issues that have to be taken into consideration to keep the CIO happy – IP phone design for IT departments. The average Information Technology (IT) Department is a busy places, especially […]

Designing IP Phones for Voice Quality

Designing IP Phones for Voice Quality In the second of this week’s posts on designing IP phones SNOMTechnology AG UK Marketing Manager Lesley Hansen explores the subject of designing IP phones for Voice Quality. Voice quality is not a single thing, and it can be highly subjective. Although you can measure the voice quality of […]

ITSPA Awards 2015 tickets now on sale – I’ll be there with LONAP at the Tate Modern

ITSPA Awards 2015 – 2.30 – 5pm, 19th March, Tate Modern Yo y’all. Tickets for the ITSPA Awards 2015 are now available here. If you are in the Internet Telephony Service Provider community or supply to them you need to be there. These events are always fantastic networking opportunities. You get to mix with most of […]

SBCs – Maintaining Your Network’s VoIP Security

Session Border Controllers (SBCs) can greatly enhance VoIP security, all but eliminating toll fraud while also maintaining voice connectivity. Trefor.net welcomes VoIP Week contributor Simon Horton, the Director of Sales, EU for Sangoma. The term SBC (short for Session Border Controller) is liberally used in the VoIP industry today, but from my travels around the telecom channel […]

VOIP BYOD

Those who build or sell VoIP systems need to begin coping with BYOD, because soon enough it will inevitably be on your system’s spec sheet. Trefor.net welcomes VoIP Week contributor Paul Hayes, ProVu Communications Ltd.’s Product Development Director Whether you’re a developer of IP PBX or a provider of hosted VoIP telephony services, you need to […]

VoIP Security and Your IP Phone

Concerns about massive growth of telephone tapping incidents has led to a growing demand for IP telephone handsets that provide VoIP security. Trefor.net welcomes VoIP Week contributor David Kirsopp, Technical Director snom UK Ltd An IP-PBX can be reached from potentially anywhere in the world, and your communications network is vulnerable if not properly secured. As such, making sure […]

VoIP Hardware: Giving a British Icon a 21st Century Makeover

Repurposing a 20th Century British classic for the new millennium. Trefor.net is pleased to welcome “VoIP Week” contributor Mark Williams, Director of Sales at Obihai Technology. The GPO746 is loved by many – it’s hard to ignore the classic look and high quality construction of the original — but with most of us now using VoIP […]

Why are the Major Telcos Afraid of encrypted voip?

A significant disconnect exists between the reality of today’s IP communications and the security concerns and needs of the customer (read encrypted voip). Trefor.net welcomes VoIP Week guest contributor Peter Cox, UM Labs Ltd. Founder and CEO. One of UM Labs’ long-standing customers is using our product to provide encrypted VoIP connections from remote users […]

Emergency Calls and VoIP

Emergency Calls and VoIP have always been a contentious issue, but the need for ever increasingly innovative and cheaper ways of communicating means the tensions are getting worse than ever. Despite what many of you may think, Regulatory Affairs is fun. Bear with me for a second. This isn’t quite like a train spotter defending a […]

Why the Desktop VoIP Telephone isn’t Going Away

Major leaps in technology allow business phones — the desktop VoIP telephone — to serve a rapidly growing range of needs. Trefor.net welcomes “VoIP Week” contributor Jeff Rodman, Polycom‘s Chief Technology Evangelist. Since co-founding the company in 1990 Jeff has been instrumental in the realization of Polycom’s iconic products for voice, video, network communications, and […]

VoIP Fraud — Technological Conventionality Achieved

VoIP has reached the mainstream. We know because the fraudsters are coming after us. Trefor.net welcomes VoIP Week guest contributor Colin Duffy, CEO of Voipfone and ITSPA Council member. VoIP merges two of the largest industries in the world: Telecommunications ($5.0 trillion) and the Internet ($4.2 trillion). It is big business. Estimates of VoIP market […]

trefor.net/itspa voip security workshop sponsors announced as Yealink

Yealink announced as trefor.net/itspa voip security workshop sponsors at Sandown Park on 8th October Further to last week’s announcement, IP phone vendor Yealink have come on board as ITSPA/trefor.net VoIP security workshop sponsors. The workshop being held during Convergence Summit South at Sandown Park on 8th October. This is quite apt as Yealink are one of […]

Announcing ITSPA trefor.net VoIP security workshop sponsored by Yealink

trefor.net is teaming up with ITSPA, the Internet Telephony Service Providers’ Association, to produce a twice yearly VoIP security workshop. The first one is during the Convergence Summit South show at Sandown Park on October 8th, Read on to find out more. Announcing the ITSPA/trefor.net VoIP security workshop Telecom Fraud – Part 1 – A Case […]

England v India Trent Bridge – a tale of two Andersons & Yealink VoIP phone

England v India highlights – Root & Anderson  10th wicket world record, I am nearly knocked out by a cricket ball, Pamela Anderson gets cricketer autograph & I spot a Yealink VoIP phone. England v India at Trent Bridge was the backdrop for  great day out with the kids yesterday. There are two ways to […]

So Long 084 and 087 (and Thanks for All the Fish)!

Trefor.net welcomes guest contributor Alex Kinch, Founder and CEO of Ziron. The game is finally up for many ‘rip-off’ 084 and 087 numbers. Thanks to the EU’s Consumer Rights Directive – and the corresponding UK legislation (The Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013), as of 13-June-2014 customers will not pay more than the […]

VoIP not working over your broadband connection? We may have the explanation.

VoIP over broadband not working? It may be the router. Routers provided by some major ISPs are preventing their customers from using VOIP services such as Skype. For some time now members of the Internet Telephony Service Providers Association have been keeping a list of routers through which VoIP doesn’t appear to work. The routers themselves include […]

When You Look Behind You There’s No Open Door

Someone asked me, “What is the future of VoIP?” I can’t even predict my future living situation, let alone the fate of the Internet. I went to dinner last night with an out-of-town friend. We met some other friends down in a part of south Austin that not long ago was a dinky mostly-Hispanic neighborhood, […]