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Martin John of AQL talks ISRF mechanics

Mechanics behind International Shared Revenue Fraud

VoIP fraud continues to rear its head this week with a post on ISRF mechanics. Continuing with his week as guest editor covering VoIP fraud issues David Cargill has invited industry expert Martin John from AQL to discuss IRSF mechanics – how it actually works: As we all know International Shared Revenue Fraud (ISRF) plays a […]

IRSF VoIP fraud by country

Telecom Fraud – Investment in Prevention and Detection initiatives not always available.

IRSF- International Revenue Share Fraud This week we have David Cargill as guest editor. David runs the Operations Working Group at  the Internet Telephony Sevice Providers’ Association (ITSPA) and takes a special interest in VoIP Fraud. David has invited a number of experts to contribute guest posts on fraud related subjects. This ties in with the ITSPA/trefor.net […]

VoIP Fraud: Money Lost PABX fraud

PABX fraud is on the up – by Manuel Basilavecchia of Netaxis

PABX fraud growth This week we have David Cargill as guest editor. David runs the Operations Working Group at  the Internet Telephony Sevice Providers’ Association (ITSPA) and takes a special interest in VoIP Fraud. David has invited a number of experts to contribute guest posts on fraud related subjects. This ties in with the ITSPA/trefor.net Workshop on Wednesday […]

hot desking

Practical IP Phone Design

Practical Applications for Your IP Handsets In the last of her articles on IP handset design Snom Marketing Manager Lesley Hansen talks about practical applications including ip phone hot desking. IP phones are unique in that they were built to support IP first and telephony second. When businesses embrace the richer world of unified communications the […]

ip phone aesthetics

IP Phone Aesthetics

Designing IP Phones for Beauty and Practicality – IP phone aesthetics In the 7th of 8 posts on how to design an IP phone Snom Marketing Manager Lesley Hansen talks ip phone aesthetics. Design is at the service of the user and the product functionality. In order to reach a good design, we must give […]

uc executive dinner voice recognition cloud provider survey technology marketing

6th trefor.net UC Executive Dinner sponsored by Snom

uc executive dinner is another hit Just a quick footnote re the 6th trefor.net UC Executive Dinner held on Tuesday night in London. We had 23 top industry executives signed up for the event which is by invitation only. Tuesday night’s event was held at London’s top Michelin starred Spanish restaurant Barrafina. The speaker Kevin […]

ip phone interoperability Designing IP Phones for Voice Quality

IP Phone Interoperability cc @snom

No man is an island – IP Phone interoperability explored In the fifth article of the series SNOM UK Marketing Manager Lesley Hansen talks about IP Phone interoperability. Ensuring that you make the most out of your investment is important and is often a consideration as you shop for a new phone system. Budget-conscious business decision […]

ip phone security

IP Phone Security

IP Phone Security ensures IP Telephony is not compromising the business She’s back again. Guest editor Lesley Hansen discusses what needs to be considered in ip phone security design. VoIP or IP phone security is a hot topic. Security attacks continue to evolve and attackers find ever more sophisticated ways of attacking systems. VoIP is […]

Designing IP Phones for Voice Quality

Designing IP Phones for Voice Quality

Designing IP Phones for Voice Quality In the second of this week’s posts on designing IP phones SNOMTechnology AG UK Marketing Manager Lesley Hansen explores the subject of designing IP phones for Voice Quality. Voice quality is not a single thing, and it can be highly subjective. Although you can measure the voice quality of […]

designing an ip phone

How to design an IP phone

What is involved in designing an IP Phone? Lesley Hansen is UK Marketing Manager of German SIP handset vendor SNOM Technology AG and is this week guest editor of trefor.net. This role of guest editor is one that I have introduced to bring a focus on specific themes and is an enhancement of the “themed weeks” […]

Session Border Controller

SBCs – Maintaining Your Network’s VoIP Security

Session Border Controllers (SBCs) can greatly enhance VoIP security, all but eliminating toll fraud while also maintaining voice connectivity. Trefor.net welcomes VoIP Week contributor Simon Horton, the Director of Sales, EU for Sangoma. The term SBC (short for Session Border Controller) is liberally used in the VoIP industry today, but from my travels around the telecom channel […]

VoIP BYOD

VOIP BYOD

Those who build or sell VoIP systems need to begin coping with BYOD, because soon enough it will inevitably be on your system’s spec sheet. Trefor.net welcomes VoIP Week contributor Paul Hayes, ProVu Communications Ltd.’s Product Development Director Whether you’re a developer of IP PBX or a provider of hosted VoIP telephony services, you need to […]

VoIP Security

VoIP Security and Your IP Phone

Concerns about massive growth of telephone tapping incidents has led to a growing demand for IP telephone handsets that provide VoIP security. Trefor.net welcomes VoIP Week contributor David Kirsopp, Technical Director snom UK Ltd An IP-PBX can be reached from potentially anywhere in the world, and your communications network is vulnerable if not properly secured. As such, making sure […]

encrypted voip

Why are the Major Telcos Afraid of encrypted voip?

A significant disconnect exists between the reality of today’s IP communications and the security concerns and needs of the customer (read encrypted voip). Trefor.net welcomes VoIP Week guest contributor Peter Cox, UM Labs Ltd. Founder and CEO. One of UM Labs’ long-standing customers is using our product to provide encrypted VoIP connections from remote users […]

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Emergency Calls and VoIP

Emergency Calls and VoIP have always been a contentious issue, but the need for ever increasingly innovative and cheaper ways of communicating means the tensions are getting worse than ever. Despite what many of you may think, Regulatory Affairs is fun. Bear with me for a second. This isn’t quite like a train spotter defending a […]

cheap voip chips

VoIP, the bible and own brand chips!

Cheap voip? Get what you pay for says Simon Woodhead. It has been many years since I had to persuade someone that you got what you paid for with VoIP and that cheap voip routes were not the same as quality voip routes into bona fide networks, even though the transport may be the same. […]

Desktop VoIP Telephone

Why the Desktop VoIP Telephone isn’t Going Away

Major leaps in technology allow business phones — the desktop VoIP telephone — to serve a rapidly growing range of needs. Trefor.net welcomes “VoIP Week” contributor Jeff Rodman, Polycom‘s Chief Technology Evangelist. Since co-founding the company in 1990 Jeff has been instrumental in the realization of Polycom’s iconic products for voice, video, network communications, and […]

Yealink T46G small business voip setup

Small business VoIP setup.

In which trefor.net looks at a small business VoIP setup. Last week I took delivery of a new IP phone. Twas a Yealink T46G. I’ve been using my SGS4 with a skype client to make outbound calls to the pstn.   The droid has got an intermittent problem with the audio and whilst I’m waiting for […]

VoIP Fraud: Money Lost PABX fraud

VoIP Fraud — Technological Conventionality Achieved

VoIP has reached the mainstream. We know because the fraudsters are coming after us. Trefor.net welcomes VoIP Week guest contributor Colin Duffy, CEO of Voipfone and ITSPA Council member. VoIP merges two of the largest industries in the world: Telecommunications ($5.0 trillion) and the Internet ($4.2 trillion). It is big business. Estimates of VoIP market […]

voip security workshop sponsors yealink secure voip provisioning

trefor.net/itspa voip security workshop sponsors announced as Yealink

Yealink announced as trefor.net/itspa voip security workshop sponsors at Sandown Park on 8th October Further to last week’s announcement, IP phone vendor Yealink have come on board as ITSPA/trefor.net VoIP security workshop sponsors. The workshop being held during Convergence Summit South at Sandown Park on 8th October. This is quite apt as Yealink are one of […]

trefor.net itspa voip security workshop

Announcing ITSPA trefor.net VoIP security workshop sponsored by Yealink

trefor.net is teaming up with ITSPA, the Internet Telephony Service Providers’ Association, to produce a twice yearly VoIP security workshop. The first one is during the Convergence Summit South show at Sandown Park on October 8th, Read on to find out more. Announcing the ITSPA/trefor.net VoIP security workshop Telecom Fraud – Part 1 – A Case […]

Old Phone VoIP week

VoIP week on trefor.net 6th – 10th October

Advanced notice of VoIP week on trefor.net 6th – 10th October There are times in the year where VoIP becomes a natural subject to talk about. On these occasions we have a VoIP week on trefor.net. This is where we get lots of guest contributors to write stuff about VoIP. In our case the guest […]

So Long 084 and 087 (and Thanks for All the Fish)!

Trefor.net welcomes guest contributor Alex Kinch, Founder and CEO of Ziron. The game is finally up for many ‘rip-off’ 084 and 087 numbers. Thanks to the EU’s Consumer Rights Directive – and the corresponding UK legislation (The Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013), as of 13-June-2014 customers will not pay more than the […]

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Wot? No Password?

UM Labs Ltd. Founder and CEO Peter Cox’s post is based on a presentation given at a recent ITSPA workshop on the risks of auto provisioning. Everyone understands the need for security on the Internet. We all know the importance of using strong passwords and — painful as it may be — regularly changing those […]

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