how do you perform interop testing after firmware upgrade?

voip interop testing made easy? I’d be interested in chatting to anyone out there who has to periodically does voip interop testing to certify equipment after a firmware upgrade. You may be an IP telephony handset manufacturer or a vendor of other equipment that needs to be certified against an operator’s platform or network. This could […]

broadsoft provisioning server

Differentiate your service from that of other Broadsoft users

Broadsoft provisioning server – PIE by Netaxis Broadsoft would appear to be the leader in the hosted PBX market. The problem with this is that many Broadsoft based hosted VoIP services will have little to differentiate themselves from the competition. It is a situation reached in the mature on premise market many years ago. Their customer portals […]

dory call simulator

What’s the Dory Story?

Call simulator finds problems before your customer Dory call simulator can be used to quickly certify new firmware releases on CPE such as PBXs or to stress test a network after upgrades to carrier platforms. Some of you will know I’ve been doing some consultancy work for a Belgian outfit called Netaxis Solutions. Netaxis develop software […]

trefor davies linkedin endorsements

Amusing LinkedIn congratulatory messages

Started getting  load of LinkedIn congrats this week. I couldn’t understand why. It was happy anniversary in the job type stuff. I asked someone what it was for and turns out I’ve been on the ITSPA council for ten years. Actually that is wrong. ITSPA is now, in its current form, 11 years old and […]

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UK telecoms revenues plummet because of England v Wales game

punters hang on to their seats not their phones The number of calls being made by people in UK small businesses plummets during the England v Wales European footy match, according to highly respected telecoms chief Colin Duffy. In an exclusive revelation to trefor.net Duffy reveals that his customers spent more time watching the game […]

voip monitoring tools

VoIP monitoring tools for a world where SIP trunks outnumber ISDN

VoIP monitoring tools for the 21st century. I’m doing some work with a company called Netaxis Solutions who amongst other things provide a suite of VoIP monitoring tools for network operators/Internet Telephony Service Providers. This post highlights how the operational requirements of ITSPs change as they grow. Customers get more demanding and it becomes increasingly important to […]

cloud services in Lincolnshire

The move to cloud based services gathers momentum as superfast broadband penetration grows

Philip Little of Lincoln cloud based telephony service provider Bluecube discusses the growth of cloud services in Lincolnshire The trend in businesses moving to cloud services in Lincolnshire has been gathering momentum for quite some time now. However, at Bluecube, we have seen an exponential growth in this over the last 18 months in particular, so why is that? […]

nominet enum

Nominet kills off ENUM project

Nominet ENUM is no more um This arrived in the email this morning from Nominet Head of Policy David Abrahams via ITSPA: “As you will be aware the Nominet ENUM project of 2007 was intended to provide a method for end-users to register ENUM domain names in the 4.4.e164.arpa zone. Nominet signed a contract with […]

Danny Prieskel telecom fraud

Tickets now available for Exec Dinner with Danny Prieskel – Telecom Fraud Experiences

Danny Prieskel discusses Telecom Fraud at trefor.net Exec Dinner Fraud is a big problem for providers of telecommunications services, be they traditional voice or VoIP services. ITSPA runs workshops where we discuss the subject and has been very active in working with the Metropolitan Police where it comes to fraud response and anti-fraud measures. The […]

ITSPA workshop

trefor.net ITSPA workshop final lineup announced

trefor.net ITSPA workshop attracts global players to panel The Autumn trefor.net/ITSPA workshop is colocated with Convergence Summit South in Sandown Park Racecourse on 7th October. The final lineup has been announced and includes some big names from the global VoIP community. The general theme is how to make money and how to stop losing money. Curtis Peterson […]

The role of the reseller in a software world

  Telecoms resellers becoming obsolete? In the second of our WebRTC articles this week, Chris Barley asks ‘what might the comms reseller look like in a software world’? Chris has spent too many years in telecoms, starting out in business development in the early days at NTL, where he was responsible for satellite services and […]

Old Phone VoIP week best mobile phone

The SIP trunk market will die

SIP Trunk Market Futures Sounds a little negative does’t it? SIP Trunks? A big growth area? Die? SIP Trunks? Well I’m not talking straight away. It’s got plenty of legs yet. The point it that SIP trunks are a replacement for ISDN lines into an on premise PBX. It’s the PBX that is going to […]

trefor davies linkedin endorsements

LinkedIn endorsements but no poetry

There was a young feller called… It’s all coming out now, the narcissist in me:) This is a screenshot taken from my LinkedIn profile. I did it really because I liked the colours. I’m quite a simple guy tbh. I spotted it when looking to see how many LinkedIn connections I have fwiw. I’d spotted […]

Martin John of AQL talks ISRF mechanics

Mechanics behind International Shared Revenue Fraud

VoIP fraud continues to rear its head this week with a post on ISRF mechanics. Continuing with his week as guest editor covering VoIP fraud issues David Cargill has invited industry expert Martin John from AQL to discuss IRSF mechanics – how it actually works: As we all know International Shared Revenue Fraud (ISRF) plays a […]

IRSF VoIP fraud by country

Telecom Fraud – Investment in Prevention and Detection initiatives not always available.

IRSF- International Revenue Share Fraud This week we have David Cargill as guest editor. David runs the Operations Working Group at  the Internet Telephony Sevice Providers’ Association (ITSPA) and takes a special interest in VoIP Fraud. David has invited a number of experts to contribute guest posts on fraud related subjects. This ties in with the ITSPA/trefor.net […]

telecoms fraud workshop VoIP Fraud: Money Lost PABX fraud telecom fraud telecoms fraud liability

PABX fraud is on the up – by Manuel Basilavecchia of Netaxis

PABX fraud growth This week we have David Cargill as guest editor. David runs the Operations Working Group at  the Internet Telephony Sevice Providers’ Association (ITSPA) and takes a special interest in VoIP Fraud. David has invited a number of experts to contribute guest posts on fraud related subjects. This ties in with the ITSPA/trefor.net Workshop on Wednesday […]

hot desking

Practical IP Phone Design

Practical Applications for Your IP Handsets In the last of her articles on IP handset design Snom Marketing Manager Lesley Hansen talks about practical applications including ip phone hot desking. IP phones are unique in that they were built to support IP first and telephony second. When businesses embrace the richer world of unified communications the […]

ip phone aesthetics

IP Phone Aesthetics

Designing IP Phones for Beauty and Practicality – IP phone aesthetics In the 7th of 8 posts on how to design an IP phone Snom Marketing Manager Lesley Hansen talks ip phone aesthetics. Design is at the service of the user and the product functionality. In order to reach a good design, we must give […]

uc executive dinner voice recognition cloud provider survey technology marketing

6th trefor.net UC Executive Dinner sponsored by Snom

uc executive dinner is another hit Just a quick footnote re the 6th trefor.net UC Executive Dinner held on Tuesday night in London. We had 23 top industry executives signed up for the event which is by invitation only. Tuesday night’s event was held at London’s top Michelin starred Spanish restaurant Barrafina. The speaker Kevin […]

ip phone interoperability Designing IP Phones for Voice Quality

IP Phone Interoperability cc @snom

No man is an island – IP Phone interoperability explored In the fifth article of the series SNOM UK Marketing Manager Lesley Hansen talks about IP Phone interoperability. Ensuring that you make the most out of your investment is important and is often a consideration as you shop for a new phone system. Budget-conscious business decision […]

ip phone security

IP Phone Security

IP Phone Security ensures IP Telephony is not compromising the business She’s back again. Guest editor Lesley Hansen discusses what needs to be considered in ip phone security design. VoIP or IP phone security is a hot topic. Security attacks continue to evolve and attackers find ever more sophisticated ways of attacking systems. VoIP is […]

Designing IP Phones for Voice Quality

Designing IP Phones for Voice Quality

Designing IP Phones for Voice Quality In the second of this week’s posts on designing IP phones SNOMTechnology AG UK Marketing Manager Lesley Hansen explores the subject of designing IP phones for Voice Quality. Voice quality is not a single thing, and it can be highly subjective. Although you can measure the voice quality of […]

designing an ip phone

How to design an IP phone

What is involved in designing an IP Phone? Lesley Hansen is UK Marketing Manager of German SIP handset vendor SNOM Technology AG and is this week guest editor of trefor.net. This role of guest editor is one that I have introduced to bring a focus on specific themes and is an enhancement of the “themed weeks” […]

Session Border Controller

SBCs – Maintaining Your Network’s VoIP Security

Session Border Controllers (SBCs) can greatly enhance VoIP security, all but eliminating toll fraud while also maintaining voice connectivity. Trefor.net welcomes VoIP Week contributor Simon Horton, the Director of Sales, EU for Sangoma. The term SBC (short for Session Border Controller) is liberally used in the VoIP industry today, but from my travels around the telecom channel […]



Those who build or sell VoIP systems need to begin coping with BYOD, because soon enough it will inevitably be on your system’s spec sheet. Trefor.net welcomes VoIP Week contributor Paul Hayes, ProVu Communications Ltd.’s Product Development Director Whether you’re a developer of IP PBX or a provider of hosted VoIP telephony services, you need to […]

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