Categories
End User ofcom Regs

Ofcom annual plan at a glance

Quick shufty at the Ofcom annual plan for 2015/16 with some comments

The Ofcom Annual Plan 2015/16 is available at a glance here. Ofcom has a very wide ranging brief and one does wonder how they get anything done1 but I thought I’d pick out some bits for your attention.

Promote effective competition and informed choice:

  • Undertake a Strategic Review of Digital Communications (as previously announced on 12 March)
  • Ensure effective competition in the provision of communications services for businesses, particularly SMEs
  • Improve the process of switching providers for consumers

Hopefully the strategic review will conclude that Fibre to the Premises is the only sensible long term goal. Unfortunately they will also say that they don’t know how to achieve this and they can’t see it happening on their watch.

Also I’m not sure how they will help SMEs. In particular very small businesses get ignored because they are too expensive to service/sell to and they don’t want to pay top dollar in taking the services.

Protect Consumers from harm

  • Introduce clearer pricing for numbers starting 08, 09 and 118, and make ‘080’ and ‘116’ calls free from mobiles
  • Monitor and ensure improved quality of service and customer service performance
  • Protect consumers from harm in a range of priority areas including nuisance calls

Funnily enough the latter two points are dear to my heart. Check out the broadbandrating.com customer support graphs.  Also the still warm post on scam calls here. As far as customer service monitoring goes I think that’s a commercial issue not a regulatory one. It should make commercial sense for Communications Providers to offer good customer service as this should provide them with a competitive advantage.

Promote Opportunities to Participate

  • Review the factors that potentially affect the sustainability of the universal postal service (uhuh)
  • Promote better coverage of fixed and mobile services for residential and business consumers

It’s all very well saying they want better coverage but unless the government mandates it, which they won’t because they won’t want to pay for it, it isn’t cost effective for the networks.

Protect consumers from harm

  • Work with UK and international bodies to promote improvements in caller line identification
  • Support industry and Government initiatives to improve levels of trust in internet services
  • Work to ensure that critical services are supported on next generation voice networks
  • Ensure consumers have access to redress for service failures and poor quality of service

Quite interesting ones here. The international cooperation bit must surely be a very long term aspiration. I can’t see it succeeding. It’s too difficult. As regards improving trust in internet services this is somewhat at odds which what the government aspires to in removing your on-line rights to privacy. The critical services reference relates to 999 and Emergency Services access. It’s a complex bag of worms that really needs a total rethink but you will never find a government willing to do it. They don’t want to be held responsible for the “burning granny”.

I’m quite supportive of the last point. I see a lot of people complaining about long term absences of service whilst being tied in to contracts. It should be easier for people to say to a service provider “bye I’m off – you haven’t been doing a good enough job”. I can of course also see the service provider side of things especially with the difficulty of maintaining services running on this country’s ageing copper infrastructure but on this occasion I’m siding with the consumer.

There you have it. My quick shufty at the Ofcom Annual Plan for 2015/16. There is more to it but I wasn’t interested in the rest of it. Ciao amigos.

1 Now now I’m sure they must have got something done and that someone will list these achievements as a comment. There is a very interesting annual communications market report for one.  They aren’t just there to take hospital passes aka the Digital Economy Act.

Categories
Bad Stuff nuisance calls and messages scams

Overseas call centre scammer

The return of the scam call

Just had a scam call. It’s not often I’m home early enough and they typically ring at tea time. You can immediately tell what sort of call it’s going to be because they use cheapo crap telephone services over the internet.

So I happened to be in a playful mood and thought I’d chat to the lad/laddette. Instead of speaking I sang the words down the line and eventually broke into a very tuneful version of Hello Dolly. At that point the scammer ended the call without having even introduced himself.

No stamina. I might have been interested in signing up for his virus repair services or whatever it was he was using to try and extract cash.

I’d be quite interested in hearing from anyone who knows someone who’s actually fallen for such a scam call. You can change the names etc to protect the innocent/unwary.

Also the most innovative scams. You don’t hear of any new ones. Maybe they think why change a winning recipe? Or maybe they aren’t imaginative enough? Probably a bit of both.

One wonders whether they have an employment category in India (or where ever else these calls originate) called “scam call operative”. It would be near surgeon and secretary on the list. Perhaps “solicitor” is what they put down. Geddit? What proportion of census entries would have the scam call operative down as occupation.

Maybe people do NVQs in such profession. It’s bound to help at the job interview. You would also want to be able to quote how much cash you had successfully extracted from people. Bump it up even. I doubt it would be verifiable. It’s the scammer’s equivalent of lying about your salary on a job application, or making up a fake doctorate you’d bought on the internet (not paid for it hopefully – the scammer has pride in his or her capability to do such things).

Anywaysenoughfernow.

Loads of scam call posts here btw.  It’s some of the most visited stuff on this blog.

Categories
Apps Business business applications ecommerce mobile apps

Expensify – another online revelation

Expensify makes expenses simple to submit

Everytime I find a new service that I think is great and realise it’s been around a while makes me realise how behind the times I am. All my LONAP expenses now go on to Expensify. It’s like my experiences with Uber and AirBnB. Just so easy to use.

I know that most of you will have been using the service for yonks so you’ll have to bear with me. I now scan in my receipts using the Expensify Android app and they appear in my account all broken down into VAT etc. Add a category from a drop down box and submit report. Magic.

It even has the facility to email receipts. So Uber taxi trips, where you get sent the receipt as soon as the trip is over, are just forwarded to [email protected] and they appear in my account. Oo. Other than restaurants and bars why would I ever ask for a paper receipt again? Hotels can usually email you a PDF receipt.

Sometimes you do have to wonder whether technology makes life harder than easier because it is prone to go wrong. I have to say though that this isn’t my experience with the aforementioned applications.

So now I do all my accounts online using Freeagent, pay my bills automatically (actually only HMRC payments are automatic – they don’t give you a choice 🙂 ) using Lloyds online banking, file my expenses online, book my road/train/planetravel online and upload the receipts via email. I also sell event tickets using the Eventbrite cloud service and I use Google Apps for business in which all my work is done online.

Like I said, sorry if none of this is new to you. I was so excited I had to get it off my chest:) Most of my working life I’ve had to submit expense receipts with forms filled in. There have been times when I’ve had six different currencies to account for. Six different forms. Not any more  mwahahahahahahaaaaaaaaaa.

Categories
Business Net peering

Cost of transit versus peering cc @lonap

Transit costs plummeting but not as fast as peering

Last time I looked at transit costs I was paying something like 60pence/Mbps, admittedly only for a 1Meg commit. My habit of sharing blog posts on Facebook seems to be attracting an eclectic bunch of ads and this morning I was pushed one from Hurricane Electric for transit pricing!

This pricing, which is being touted as a special offer at $3,700 a month for 10Gbps. That’s 37 cents a Meg or about 25 pence according to Google. Much cheaper than I was paying a couple or three years ago.

However nota benne the LONAP 10Gig port price which is currently £375 a month for the first with subsequent ports a rock bottom £300 a month. That’s less than four pence a Meg. Even cheaper if you have more than one port.

Now it makes sense to have a blend of transit and peering, particularly as you can’t access all routes via peering but you can see how it makes real sense from a cost perspective to bias your network towards the latter. And it’s not just pricing. Using a peering exchange such as LONAP also makes technical sense as you get better adjacency – fewer router hops on average between you and your destination. Lower latency connections.

The pricing in this post is relevant now but one thing is certain and that it has further to go down. We continue to be in boom times in the internet networking game and there is no sign of it letting up. 10Gig ports on the exchange have long since replaced 1Gig as the bread and butter and the world is only waiting for 100Gig to become cost effective before moving en masse.

Currently the main cost benefit in moving to 100Gig is that you need fewer wavelengths. ie fewer fibre strands which makes it more manageable physically. Otherwise 100Gig kit costs 10 x 10Gig kit. Second generation equipment should bring down both costs and footprints.

Note not all peering providers will have pricing as low as LONAP but they will almost certainly all be cheaper than transit. Also I only quote what HE pushed me. Experience tells that you can always get a better price by haggling – the internet market. Alright darlin’? Do you a fantastic price on 10Gig?!

Loadsa peering posts here.

Categories
Business net neutrality Regs

ITSPA Heroes and Champions Awards

ITSPA Champions are Philip Davies MP and Jon Beardmore. Latvian EU Presidency gets members pick.  net neut

philip davies mp itspa awardSomewhat belated congratulations ot Philip Davies MP and ITSPA Council member Jon Beardmore on their winning of the ITSPA Champions category of the ITSPA Awards, held last Thursday at the Tate Modern.

Philip Davies won it for his support in tackling anti-competitive blocking of VoIP services by certain mobile providers. That’s him pictured centre with me on the left and AQL CEO Adam Beaumont on the right.

Likewise Jon Beardsmore, pictured with me below, was a winner for his work in leading ITSPAs efforts on the open internet over the last three years. The combined efforts of our two winners have been particularly successful. Philip Davies raised the profile in parliament and Jon has been putting pressure on all stakeholders.

trf john beardsmore itspa awardsThe upshot is that all major network operators have openly committed to net neutrality – a position that was definitely not the case hitherto – something that has been hidden in the small print of ts and cs never read by customers.

Kudos to Jon’s employer BT for giving him free reign to to this work which has involved frequent travel to Brussels.

This leads me on the the ITSPA Awards Members’ Pick which is The Latvian Presiedncy of The European Union and was given “for their leadership in developing a workable council text on the Open Internet”. This might surprise you but Latvia has taken a lead in promoting net neutrality against a plethora of vested interests.

I quote ITSPA Chair  Eli Katz: ‘We have been very active in this area over the last few years. We believe the Latvian Presidency’s Open Internet proposals strike the right balance between promoting competition whilst enabling innovation. They will put an end to abusive practices by a minority of ISPs who have tried to frustrate competition with their own services whilst at the same time allowing specialised services to be offered with enhanced levels of prioritisation. This is essential if the internet is to reach its full potential – for example by delivering TV services over broadband to free up valuable radio spectrum for mobiles.’

The featured image is of Guy Miller ITSPA Council Member presenting the award to Ildze Jansone, Coordinator of the Latvian Presidency of the Council of the EU at the Embassy of Latvia in the United Kingdom. She shot off before I could get one of her and me (no idea why!) so I’ve used this one courtesy of ITSPA.

So all in all a good day for net neutrality at the ITSPA Awards. Loads of posts on net neutrality on this site btw. Check them out here.

Categories
Engineer internet peering

Solar eclipse drives dip in UK internet traffic @lonap

internet traffic dip during eclipseInternet traffic dip during eclipse – unusual behaviour for a big news event

We saw an unusual internet traffic dip in traffic across the LONAP network this morning as presumably people downed their devices and went outside to watch the solar eclipse.

I only found out the eclipse was happening yesterday as the papers started to publish guides on how to watch it without looking directly into the sun.

The chart thumbnail on the left shows the traffic building normally for the day. Then as the scheduled time for the event draws nearer you can see the upward curve stops abruptly and then drops down again.

These solar eclipses are, we are told very rare events. The internet traffic pattern that resulted is also rare:)

I was having a late breakfast in London at the time of the eclipse. Between mouthfulls I kept popping outside to see if there was any sign of it. Not a single ray! In fact the sun was nowhere to be seen in London. V disappointing.

LONAP is a London based Internet Exchange Point and I have to say that I am privileged to be on their board. You can check out other peering posts here. As far as I can recall there are no other eclipse related posts:)

internet traffic dip during eclipse – exciting though the eclipse was a disappointment.

Categories
End User Regs

Technology Politics Round-up

Just wanted to say thanks to all for their contribution to the technology politics week on trefor.net (ok one post slipped into this week but it was worth waiting for:)). The week was a great success – we had around 200 social media shares with just short of 3,000 visits. The readership is typically  from the networking and voip industries so your post will have had a  visibility by a technically aware and relevant audience.

A wide range of quite diverse subjects were covered:

James Firth on more use of startups for innovation advice rather than large businesses
Gus Hosein on reform of data protection and government surveillance laws
Paul Bernal suggests government should hire advisers versant in modern internet technology
Andrew Cormack asks for guidelines on safe use of cloud tech
Monica Horten on Why Magna Carta matters where privacy policy is concerned
Julian Huppert MP asks for a framework of principles around online rights
Peter Farmer on Ofcom, number portability reform and structural changes to the way BT works
Domnhall Dods on the Reform of the Electronics Communications Code and
James Blessing on investment in education, fibre infrastructure, IPv6 and Open Data

Had I written all the content myself I couldn’t possibly had come up with such a variety of interesting and important matters. Makes you realise how complex our online world has become and how difficult it is for a government to steer a right course.

The shame is that now that we are in full electioneering swing none of these subjects is likely to feature in in the hustings, except possibly privacy. Economic policy, Europe and the NHS are likely as usual to be the main bullet points thrust in our faces.

All important stuff of course but we as an industry should perhaps think hard about how we can influence the next government in the tech related matters described above and not find ourselves again in the position of having to fight rearguard actions against laws conceived with the right intentions but with very little informed direction.

Thanks again to all who took part. A beer/coffee (you choose) is on offer the next time we meet.

To see the full lineup of political week posts click on a link below:

James Firth on why government should stop looking to big corporates for tech innovation
Gus Hosein on Data Protection Reform and Surveillance
The Julian Huppert crowd funding campaign here
Paul Bernal suggests government should hire advisers who know what they are doing
Domhnall Dods on Electronic Communications Code reform
James Blessing Says “No matter who you vote for…
Peter Farmer on Ofcom really isn’t an all powerful deity
Dr Monica Horten on Why the Magna Carta applies to technology policy
Dr Julian Huppert MP proposes online rights framework to protect our privacy
Dave Levy talks digital policy from the perspective of a Labour Party Member and Open Rights Group subscriber.

See all our regulatory posts here.

Categories
End User Legal Regs

The Politics of Digital

dave levyIn this broad ranging article, Labour Party member Dave Levy talks digital policy and includes repeal of the Digital Economy Act as one of his reforms for the next parliament.

The issues raised by the digitisation and virtualisation of society by the internet can be seen as broken into two classes of issue, citizenship in the digital age and the digital economy.

It’s not going to be easy to predict Labour’s policies until the manifesto has been published but as a Labour Party Member and a subscriber to the Open Rights Group I am hopeful that on citizenship Labour’s promises will be better than expected by the LibDem led civil liberty lobby. Labour has also thought hard about its digital policy and published the Digital Government Review.

Citizenship

On citizenship the pressure group @LabourDigital has called for Labour to support the EDRI charter of Digital Rights and a number of Labour’s MEP candidates signed up for the charter’s voting exchange.  The charter has 10 points addressing the issues of democratic participation, privacy, equality before the law, and asserting citizens’ rights in intellectual property law. I proposed its adoption on www.yourbritain.com  here, if you can go there and vote it up, that’d be great.

When considering Labour historic record, it must be recognised that it was a Labour Government that passed the Human Rights Act and the Freedom of Information acts,  key statutory rights for the defenders of civil rights and liberties. Labour has come under attack by a number of civil libertarians, not all of it fair in my opinion since their preferred champions, usually Liberal Democrats have an unenviable record to justify over the term of this parliament, the introduction of secret courts, the restriction of legal aid & judicial review and the passage of the Data Retention and Investigatory Powers (DRIP) Act.

Privacy & Security

Yvette Cooper in her speech to Demos last year, on Privacy & Security, expressed a balance that  many libertarian critics of the last labour Administration would not expect. She emphasised

The digital age generates every second new and amazing opportunities that we should seize. But we cannot duck our responsibilities to face up to the difficult challenges it poses too – to make sure that the digital age serves the public and our democracy, and not the other way round.

Some other aspects of the citizenship debate are hung up on copyright reform where the voices arguing that the content industry’s definition of legitimate copyright and enforcement is a threat to civil liberties and democratic participation are scarce and weak. Intellectual property laws should protect the interests of the creator and of those who are inspired by the creation together with an overarching public interest. They must support the creation of derived works as well as so-called original creativity. The UK’s laws are amongst the strictest in the world and do not meet these goals. The proposals, made law in the Digital Economy Act legalising strong enforcement, private surveillance and industrialising the court process act as a constraint on freedom of speech, the right to fair trial, and continue the moves towards the privatisation1 of investigation and prosecution of crime. The European Union rejected this approach and we should remember David Martin, a Scottish Labour MEP’s role in killing this law at the European level since it wouldn’t enhance the legal rights of the citizens of Europe. The reason that the DE Act has not been back to parliament for confirmation is that now that the copyright holders have to pay for it, they don’t want it2.

Copyright & Innovation

The PLP Leadership have been captured on Copyright by the Musicians Union. For the record, there is no public interest argument for the current copyright laws. At the heart is an unjust duration, and an egregiously prohibitive exceptions policy. Harriet Harman spoke of the resurrection of the Digital Economy Act at Labour’s last conference and Labour’s culture team have been captured. They can’t get it through their heads that now that the Music Companies have to pay for the tribunals and IT to pursue fans, they don’t want to. They also need to get it through their heads that this isn’t about Google vs. European culture; if it’s between any two corporations it’s between the US Datenkraken and the big three content companies, (Sony, Universal and Warner Brothers) non of which are headquartered in either the UK or the EU. However, again, the parliamentary opposition to ACTA in the EU and the Digital Economy Act in the UK was led by Labour MPs. Labour’s National Policy Forum has said nothing about copyright; I expect the manifesto commitment to be poor.

There is also a cretinous populism in Parliament, which Labour shares about more e-voting despite all the evidence and expert testimony that it’s dangerous since it opens a huge risk for tampering and other older forms of corruption.

Privacy

On Privacy the record of the Labour Party is better,  with the European Parliament’s formidable defence of the rights to Privacy being led by Labour’s Claude Moraes and the majority of those MPs who voted against the emergency scheduled “Data Retention and Investigatory Powers Act” being Labour MPs. The commitments to the sunset clause and civil oversight board would not have happened without Labour’s awkward squad and possibly without David Blunkett publically recognising that the Labour Government’s RIPA has insufficient judicial input leaving politically supervised police to authorise search warrants. If clever, this could be a differentiator between Labour and the Tories since Cameron seems to be happy with a politically authorised warrant, one would hope that might be picked up.

The digital economy

On the broader economic issues and on government projects, Chi Onawurah MP, the only engineer in the House of Commons and Labour spokesperson on Digital Government has commissioned a review and is developing a series of policies for Government. The review focus very much on the Government as a consumer. The key differentiators between Labour and the others will be on the issues of ownership and inclusion.  On technology as a macro-economic growth engine, Labour has the strongest policy and understanding, addressing explicitly digital skills, local authority partnerships, commitments to open data and proposing small steps towards public money buying access and usability, the need for an ethical government data management policy and the centrality3 of open standards & licenses (again). The proposals for an Investment Bank and the reduction of tuition fees are also knowledge economy issues.

My four critical proposals are for reforms that

  1. Ensures that public money buys public domain2
  2. Supporting a strong right to privacy against both the Government and private companies
  3. Law must be transparent, and so the law’s code must be open and subject to public scrutiny in a court of law.
  4. Incrementally implement a fair copyright law, limits and exceptions need to offer certainty and be reasonable. The Hargreaves Review and consequent laws are a first step. We need to consider implementing a more robust fair use regime and we need to reduce copyright duration on a worldwide basis.

In addition I’d argue that the Digital Economy Act should be repealed. It’s unworkable, the music companies no-longer want it now they have to pay for it. It makes the UK one of the most restrictive legal regimes in the world, more so even than the USA.

While the remainder of this piece talks about issues broader than the digital economy and digital society, they remain important as reasons for selecting who to vote for.

Voting

The election is likely to be tight, there are committed libertarians standing for re-election as Labour Candidates who have got all the big digital liberty issues right. If they are all returned then the Parliament will be a better place for the politics of digital citizenship. Labour’s awkward squad will vote against the whip, we don’t know about the courage of the LibDems. For those for whom these issues are critical, you’ll need to find out what your candidates think, the dynamics within the parliamentary parties may become as important as the manifesto commitments.

Also by making an individual constituency decisions, we can help ensure that more expertise will arrive in the next parliament since it’s woefully short in the current one.

Other things are also important

There is no doubt that for many people issues such as macro-economic policy i.e fiscal and monetary policy, the funding and governance of the National Health Service, Housing, Education and Energy will more important and for them the choice is obvious; there are only two realistic candidates to become Prime Minister but for those concerned with the state of the politics of digital, a Labour led House of Commons with a strong pro-citizen group may well be the best result. The coalition result on surveillance, privacy, secret courts, legal aid and secret courts shows the potential future. The Coalition’s Minister for Justice argues for the withdrawal from the EU and its court and the European Court of Human Rights.  If the politics of digital is your first priority, then you should find out what your MP or PPC thinks and recognise that you are voting for an MP, not a government.  To these broader issues, I’d add that Ed Miliband’s promise of a constitutional convention maybe the best bet we have of getting a genuine proportionate voting system in place as well as abolishing the House of Lords.

First published on trefor.net.

Dave Levy has worked in IT for over 30 years, employed in Government, Financial Services and by IT Systems Vendors. He continues to work as a consultant, primarily in the City of London. While working for Sun Microsystems in the late 2000’s he represented them on NESSI, the European Union’s internet industry R&D incubator. Dave is a member of the Labour Party and a member of the Open Rights Group’s Supporter’s Council. He writes here in a personal capacity, these opinions do not necessarily represent those of his employer, or anyone else. He blogs on Technology, Politics and Technology Politics here. (http://blog.davelevy.info)

Other tech reg posts include:

James Firth on why government should stop looking to big corporates for tech innovation
Gus Hosein on Data Protection Reform and Surveillance
The Julian Huppert crowd funding campaign here
Paul Bernal suggests government should hire advisers who know what they are doing
Domhnall Dods on Electronic Communications Code reform
James Blessing Says “No matter who you vote for…
Peter Farmer on Ofcom really isn’t an all powerful deity
Dr Monica Horten on Why the Magna Carta applies to technology policy
Dr Julian Huppert MP proposes online rights framework to protect our privacy

See all our regulatory posts here.

1 For the logical endpoint, of the privatisation of law enforcement, see Jennifer Government.
2 It’s more complicated than this, but for reasons of space I’ll leave it there.
3 This is clearly easier said than done, since the Tories promised this in 2010.
4 This is a slogan but the UK should adopt the US principle that the public sector’s knowledge assets are available to the public.

Categories
End User social networking

@RealSirTomJones gigging in Market Rasen this summer cc @Sir_Tom_Jones @MarketRasenRace

Twitter in Lincolnshire was buzzing this morning with the announcement that singing knight Sir Tom Jones is doing a concert at Market Rasen Racecourse. Exciting eh?

What caught my attention was not the gig announcement. Unfortunately I’m having my hair done that evening so I can’t go. No it was the fact that it was the @RealSirTomJones who was going to be singing.

Not one of his alter egos @TheRealTomJ, @SirTomJones1, @SirTomOfReading, @Sir_Tom_Jones, @RealSirT0mJ0nes, @sir_tomjones1, @SIRtomsjones, @sir_tomjones, @SirThomasJones or @TheRealTomJ. Soo confusing. Good job the real one has the tick to show his account has been validated by Twitter.

It’s difficult to imagine that Tom Jones of “Delilah” and “Green Green Grass of Home” fame which let’s face it pre-date the internet let alone social networking has a personable Twitter account. A quick glance shows that indeed it’s run by a PR person. Tweets are mostly just gig announcements. Had Twitter been around in Sir Tom’s heyday his stream would probably have made for a very interesting read.

Now @RealSirTomJones has 504k followers. Understandable for a mega pop god. Probably every single woman who threw a pair of knickers on stage at one of his 60s gigs is a follower. I wondered how many followers the other Tom Jones’ had and struck gold when I looked up @Sir_Tom_Jones as a representative sample. @Sir_Tom_Jones has 5 followers and has only done one tweet which is the circumstances is totally brilliant.

https://twitter.com/Sir_Tom_Jones/status/550374518532112385

I leave you to check out the other accounts. It would be funny if one of them had more followers than the real mcoy. If you do end up following @RealSirTomJones do let me know. Just for a laugh:)

Deets here if you want to go to the gig. Actually I might go if I am around but August is far too much like forward planning.

Categories
broadband End User

Average broadband prices expressed as pints of beer

Average broadband prices roughly equal 5 pints of beer a month ( 3 pints if you live in London).

We have introduced an average broadband price element to broadbandrating.com. This allows punters to see what the average monthly cost of a broadband line is over the period of a contract.

The average pricing takes into consideration any up front incentives and also any set up costs (router delivery charges etc). Where a reduced cost line rental is available the lower price is assumed. This is normally for an annual upfront payment.

The “normal” broadband (ie ADSL) average price works out at £14.35 a month. This is slightly skewed by TalkTalk who don’t bundle any telephone calls into their deal whilst the others chuck in at least weekend calls. Seeing as a lot of people only use their mobile phones these days we don’t see that as a huge issue.

Monthly charges will increase once the initial incentives are out of contract but in theory there isn’t anything to stop consumer switching supplier every time this happens.

The average “fibre” pricing is £24.42, also taking into consideration offers and incentives (the TalkTalk telephony observation remains)

For periods of time when ISPs aren’t offering cashback or rewards their average prices are significantly higher and presumably means lower new customer signup/higher churn. You have to believe that ISPs are also assuming low churn after the initial contract period as I can’t see much margin in their deals otherwise.

The cost difference between normal broadband and fibre is around £10 which presumably represents the difference in bandwidth usage costs. Broadband is certainly very cheap now. The average price of a pint of beer in the UK is £2.90. That means that regular broadband is the equivalent of around 5 pints a month. Fibre is more like 8 1/2 pints. That’s very affordable.

Londoners get an even better deal which will bemuse our rural friends as beer is usually a lot more expensive in the capital. Their tourist rip off prices are nearer a fiver a pint so we are talking less than three pints for a broadband line. Amazingly affordable I’d say:)

More details on the average prices here.

Check out our other broadband posts here. Loads of em:)

Categories
End User internet online safety Regs security surveillance & privacy

Julian Huppert MP proposes that the next government implements an online rights framework of principles

Online rights framework will help safeguard privacy

The internet is increasingly key to our daily lives and a crucial part of public policy making with ramifications across all areas. However, too often what we get from politicians is poorly thought through kneejerkery. I’ve seen this myself, on far too many occasions.

Just to pick up a few examples, when we were re-writing the Defamation Bill, there was a proposal being pushed that ISPs should be required to filter out any defamatory content on their network – quite a tall order.

David Cameron has been particularly bad – you may remember his suggestion at the time of the riots that he should be able to turn off social media to avoid panic. It took a lot of work to stop that and make it something that was ‘not even considered’. More recently, he’s been insisting that we should ban any messaging system that cannot be decrypted by GCHQ, completely failing to understand the essential link between encryption and cyber-security.

But this problem strikes the opposition too. There have been some really alarming comments about filtering out legal material online that completely miss the point of what is technically possible or desirable. And of course there are people in each party who do actually get it, although not all of us get to have the necessary influence over our front benches to achieve sensible outcomes.

My party has taken these issues seriously, and there are several things we hope to achieve in this area. One of these is stable sensible regulation – something that almost shouldn’t need to be said. Brilliant new ideas can easily be killed off if regulation is tweaked unexpectedly and long term investment will drop off if there is a risk of irrational rule changes. We as politicians should set a framework of principles, which should then be relatively stable. We should call on technical experts for help and have  discussions with the community and businesses. We can then setting the detailed online rights rules in a rational way. That has to be the best way forward.

I’ve been particularly working to develop a Digital Bill of Rights, setting a basic framework for what people should expect online when it comes to issues like privacy, net neutrality and more. This has become especially important since the Snowden revelations. All of us want security, and all of us want privacy.  How do we try to achieve both of those goals? When should the police or security services be allowed to collect information on us, and for what purposes?

Typically, these issues have been dealt with largely secretively and reluctantly, and with a focus on specific data types. For example, strong controls were introduced on DNA data in the Protection of Freedoms Act, but the Police just sidestepped them when storing biometric information, without even attempting to learn the principles from DNA data.

So those are my two key points – stable and sensible regulation, and a clear principle framework for our online rights. If I’m re-elected I’ll fight for those but it would be great to have more colleagues to help with that.

If you want to help me achieve this vision, please consider helping me out – http://www.backjulian.co.uk has the details.

Julian Huppert is Liberal Democrat MP for Cambridge. He has a scientific background and is one of a very small minority of our MPs who can grasp issues relating to internet technology.

Although one or two more might creep in that pretty much concludes the week’s posts on advice to the next government. Other political week posts on trefor.net are linked to below:

James Firth on why government should stop looking to big corporates for tech innovation
Gus Hosein on Data Protection Reform and Surveillance
The Julian Huppert crowd funding campaign here
Paul Bernal suggests government should hire advisers who know what they are doing
Domhnall Dods on Electronic Communications Code reform
James Blessing Says “No matter who you vote for…
Peter Farmer on Ofcom really isn’t an all powerful deity
Dr Monica Horten on Why the Magna Carta applies to technology policy

See all our regulatory posts here.

Categories
End User Legal Regs surveillance & privacy

Why Magna Carta matters to technology policy – listen up Dave

Monica Horten

Dr Monica Horten continues the internet privacy rights debate

This year is the 800th anniversary of Magna Carta, the Great Charter that established the right to a fair trial and  put an end to arbitrary justice in private hands. What, you may ask, does this have to do with technology policy for the 21st century? It’s a strange twist of fate that this year, in Britain, we face calls for private companies to take on the role of  (secret) police-man, judge and censor all wrapped up in one.

Post-election, the government of whatever colour – blue, red, yellow, purple or green – will have to face up to policy issues concerning the technology that runs our lives and the companies that control the underlying infrastructure. Broadly, the issues fall into two categories:

Control of content on networks (BT, Virgin, TalkTalk, Vodafone etc) and platforms (Google, Twitter, Facebook, Instagram, etc)

Surveillance using the underlying data created by transmissions using  these networks and platforms

In both cases, the issue is whether technology companies can be asked to take action in respect of individuals and their private communications  at the demand or insistence of third parties. Those third parties might be governments but might also be other private or public interest groups with a range of  aims relating to, for example,   terrorism,   children,   defamation or copyright.   The kind of action they might be asked to take is to  block or filter content; or collect, store and supply data.

The suggestion by intelligence chief Robert Hannigan, in his Financial Times article, for a public debate is absolutely welcome, and it will be down to the next government to show the strength of character  to facilitate such a discussion.

My plea to politicians and government officials  is that they should not simply accept these kinds of demands at face-value. They should try to understand the importance of the balancing act that they are obligated to carry out when addressing individual communications. These obligations fall under the human rights framework and they  take us back to Magna Carta and the stand against arbitrary justice.  Whatever the policy aim, it is paramount that the government must balance such demands against rights to free speech and privacy, and  ensure that justice is conducted with due process.

There is scholarly and legal opinion that mass retention of communications data  puts privacy rights at risk. In particular, the risk concerns abuse of powers of access to the data. From local councils seeking to get at dog owners, as apparently happened a few years ago, right through to very nasty possibilities of  the misuse of data to spy on and pressure innocent individuals, such possibilities must be guarded against.

Similarly, it is widely recognised among experts that the blocking and filtering technology implemented by the broadband providers is capable of interfering with free speech rights,  and there is a growing body of case law to that effect. This is especially the case where the filtering is carried out with no legal basis, using secret black-lists created by third-parties, and outsourced to companies operating in other countries under foreign legal jurisdiction. Arguably, such filtering represents  an intolerable interference with a precious right to freedom of speech and uncensored publishing that we have enjoyed for over 300 years since the lapse of the Licencing Act in 1695.

In the country that gave birth to Magna Carta and to the most essential principles of democracy, it is incumbent on policy-makers to remember that any decision  regarding interference with personal communications and online content  must be necessary and proportionate, meet a legitimate policy aim and be provided for by law. Private corporations are the kings of today. Like King John, they should not be above the law. They should also not be asked to enforce the law.  Arbitrary demands that technology companies take action without the proper legal basis, arguably puts democratic speech on a slippery slope going backwards.

Dr Monica Horten is a Visiting Fellow, London School of Economics and Political Science. She is an independent expert on  the Council of Europe’s Committee of Experts on Cross-border Flow of Internet Traffic and Internet Freedom. She is the author of two books:  A Copyright Masquerade: how corporate lobbying threatens online freedoms and The Copyright Enforcement Enigma: Internet politics and the Telecoms Package and writes the Iptegrity blog   (Twitter: @Iptegrity). She has a new book on Internet policy forthcoming from Polity Press in early 2016.  She also has a forthcoming paper on free speech rights, private actors and the duties of the State.

First published on trefor.net.Other political week posts on trefor.net:

James Firth on why government should stop looking to big corporates for tech innovation
Gus Hosein on Data Protection Reform and Surveillance
The Julian Huppert crowd funding campaign here
Paul Bernal suggests government should hire advisers who know what they are doing
Domnhall Dods on Electronic Communications Code reform
James Blessing Says “No matter who you vote for…
Peter Farmer on Ofcom really isn’t an all powerful deity

See all our regulatory posts here.

Categories
Business Legal Regs

Enabling better business connectivity by reforming the Electronic Communications Code

domnhall dods electronic communications act reformDomhnall Dods says the next Government should be looking at Electronic Communications Code reform

Thirty years ago we saw the start of a new era in the UK telecommunications market. The Telecoms Act 1984 introduced competition and included the Electronic Communications Code which regulates the relationship between landowners and telecoms network providers.  The primary policy objective of the Code was to enable operators to develop networks and encourage competition where previously BT had been the only operator. Unfortunately the Code never fulfilled its intended purpose and is seldom used due to the complexity of the processes and the very poor drafting of the Code.

This matters because the economy depends to an ever increasing extent on digital connectivity. In 2013 in their report on the Code, the Law Commission cited research showing the value to the economy of our industry as some £35 billion.  For businesses a fast reliable connection is now vital. Consumers too increasingly regard superfast broadband as an essential service. Demand for bandwidth continues to grow.  To deliver the 21st Century services that the UK needs, we need to enable investment in the networks needed to provide such services.

A modern, workable legal framework would help encourage fresh investment in UK telecoms infrastructure.  This is an immediate regulatory step the Government could take to reduce the costs of network extension and so drive investment and innovation.

The current Code – outdated and counter-productive

The Code is widely regarded as a poor piece of legislation. In the main communications providers have tended to find other ways to avoid or overcome land access problems. They do this by finding alternative routes, sometimes by paying up the sums demanded for access as the need to connect a customer is so urgent, or in extreme cases by simply not installing the infrastructure at all.

The issue was examined by the courts in the Bridgewater Canal case when Geo Networks sought to install additional fibres in existing ducts under the Bridgewater Canal. The landowner claimed Geo had to pay more fees in addition to those paid for the existing ducts installed under the canal. Geo sought to rely on the code but this meant pursuing the matter through the courts for a number of years, ultimately ending in the Court of Appeal.

Mr Justice Lewison said of the Code “ In my view it must rank as one of the least coherent and thought-through pieces of legislation in the statute book”.

The Law Commission

Under pressure from industry the Government instructed the Law Commission to look into the matter in 2011.  In 2013 the Commission recommended that a brand new code be drafted, starting with a blank sheet of paper.

Two years have now passed since the Law Commission’s recommendations were published but nothing was done until January of 2015. Then the Government rushed out amendments to the Infrastructure Bill which would have totally rewritten the Code. Unfortunately while the intent was good, the execution was poor and the proposals had to be withdrawn in the face of opposition from both communications providers and landowners. Nothing can now be done before the election but DCMS has issued a consultation on what a new code might look like so there is hope that reform might still take place after May and that the UK might at long last have a Communications Code fit for the 21st Century.

This should be an issue which commands cross-party support.  The Government, announcing an agreement with the mobile networks to enhance their coverage, described the code as ‘out-dated and ineffective’ whilst the Opposition said during parliamentary debate of the Code last year that they ‘have made it very clear that we are in favour (of reforming the code)’.

A new Code is needed to make the UK an investment friendly environment

Crucially, the UK is now falling behind other European countries in the support given to those responsible for maintaining our digital infrastructure. For example, while network upgrades in the United Kingdom can (as shown by the Bridgewater Canal case) be a lengthy and expensive process and can require network operators to pursue costly legal action, other countries recognise the economic importance of such work and allow much quicker methods with less red tape.

If the Government is to achieve its stated ambitions in relation to world class communications infrastructure then it needs to reform the Code. The industry has been campaigning for this reform since 2009. What is needed now is political leadership and a commitment to produce a workable Code which balances the interests of network operators and landowners alike. Failure to do so will put the UK at an economic and competitive disadvantage. Businesses and consumers cannot afford for the UK government to continue to prevaricate on this issue.

Improvements and repairs are being delayed

Failure to reform the Code will continue to hinder the ability of communications providers to build the infrastructure needed to compete with BT. It also limits the utility of regulatory remedies such as passive access to BT’s infrastructure – in order to use the duct and pole sharing products which BT was ordered to make available, BT’s rivals need first to negotiate with landowners for the right to install their own fibre in BT’s existing ducts since wayleaves almost always prohibit the sharing of the duct with other operators.

This runs contrary to Ofcom and Government policies of encouraging infrastructure sharing. The current system builds in delays with the rental negotiation and other administrative processes, all backed up by a code which is so cumbersome as to be unworkable when seeking access to land to install infrastructure. Delays in rolling out network are   frustrating both to customers (particularly businesses) and to communications providers alike.

Reforming the Code – what needs to be done

It is widely recognised that the current Code is outdated and no longer fit for purpose. It was drafted in an age when electronic communications were less of a priority whereas they are now a vital part of any business and regarded as an integral part of everyone’s life. As the Law Commission put it “The current Code is complex and confusing, it is inconsistent with other legislation, and it is not up-to-date with modern technology.”

There is considerable detail behind the issues highlighted above and this article cannot properly cover all the salient points. However, the starting point would be to address the following headline requirements:

  1. Wholesale review of the procedural aspects of the Code, including changing the forum for resolving disputes from the Sheriff and County Court to the Lands Tribunal and standardising procedures and powers throughout the Code. An efficient, workable process is required.
  2. Clear guidelines on the basis for payments, to be unequivocally based on compensation for rights taken, thereby providing certainty as to likely costs and eliminating the possibility of ransom rents being demanded.
  3. Decouple right of access to install apparatus from payment, thus enabling communications providers to proceed with installation and resolve payment disputes subsequently which would avoid delaying network rollout and ransom situations. Time is of the essence and communications providers need certainty as to timescales as much as they do about costs.
  4. Clear statement regarding the Crown and Duchies, which currently fall under special regimes which are not conducive to NGA rollout.
  5. A fundamental review of the Code and establishing a valuation framework looking at comparable network industries in the UK such as the energy and water industries. The services carried may differ but the fundamental nature is shared, ie a network infrastructure providing business and consumers with essential services.
  6. Standardised terms and conditions, possibly using a reference offer, mandating infrastructure sharing and open access conditions.  This would eliminate the competitive advantage which BT continues to enjoy as a legacy of its former monopoly status.
  7. No contracting out, voiding any contract term for contracting out of the code or penalties on operators using the Code.
  8. Repeal of The Electronic Communications Code (Conditions & Restrictions) Regulations 2003 which require network providers to have financial instruments in place to pay for the removal or making safe of their network should they cease trading.

Conclusion

Significant reform of the Electronic Communications Code is needed to deliver efficient and more effective delivery of increased competition as we move forwards into an era when fibre to the premises can be envisaged as being required. Network upgrade and extension will therefore assume an increased importance and relevance. It is vital that this is not compromised by outdated and unworkable statutory provisions.

The industry has been urging Government for at least 6 years to look at improving the Electronic Communications Code;  UK businesses and consumers cannot afford to wait any longer for change in this fundamental piece of legislation which underpins the ability of communications providers to provide the infrastructure which the UK needs and the public increasingly expects.

This post was written by Domhnall Dods in a personal capacity.

Domhnall is a highly experienced telecoms lawyer and regulatory expert He has worked in the telecoms industry since 1996 having spent 12 years as Head of Regulatory Affairs at THUS plc. (1996 -2009).

On leaving THUS he joined Towerhouse LLP, a law firm specialising in the regulated sectors of the economy.  Domhnall trained and qualified as a solicitor with Shepherd & Wedderburn WS in Edinburgh, qualifying in 1990.  He was educated at the University of Aberdeen and Napier University Edinburgh.

Other political week posts on trefor.net:

James Firth on why government should stop looking to big corporates for tech innovation

Gus Hosein on Data Protection Reform and Surveillance

The Julian Huppert crowd funding campaign here

Paul Bernal suggests government should hire advisers who know what they are doing

See all our regulatory posts here.

Categories
Business Cloud Legal Regs

Cloud Uncertainties

Andrew Cormack Andrew Cormack of Jisc asks the next government for cloud policy guidance over safe and lawful use of cloud offerings

Cloud computing, used appropriately, could benefit many organisations. Cloud services could let businesses deploy robust websites for their customers, provide best-of-breed collaboration tools for their staff or store information in highly secure data centres. Scarce and valuable IT experts might no longer need to spend their time operating commodity systems, but could concentrate on developing and building innovative new services. New ideas could be brought into production without major capital investment. But at the moment many responsible organisations are not taking up those opportunities because of uncertainties over compliance and risk.

The problem has become particularly apparent during Jisc’s discussions with universities, colleges and cloud providers. In trying to identify appropriate services and agreements for the education sector we’ve heard many different, often conflicting, opinions on what legal and organisational arrangements are required. Even when looking at application-level services, which should be a simple translation of existing sub-contracting arrangements, it’s not clear which configurations count as international nor which of at least three possible legal provisions applies to those that do. For lower-level platform and infrastructure services, some of the implications of privacy law seem bizarre – will the law really compel an infrastructure provider to examine its customers’ information, rather than treating it as just bytes, in order to ensure it is taking appropriate measures to protect it? Organisations that want to be sure they protect information according to the law and best practice might well give up on clouds, even if their own systems cannot provide the same security against physical, technical or social attack.

We had hoped that Europe’s new General Data Protection Regulation would provide some clarity; it was, after all, announced as being “cloud-friendly”. However the various draft texts only deal with cloud services provided direct to European consumers or those used within a business group. For organisations that want to use third-party clouds to deliver their own services there is no obvious assistance. Indeed some proposals would actually increase the number and complexity of overlapping legal options that need to be taken into account.

This silence could, however, provide an opportunity for the UK to take a lead. It seems unlikely that more law is needed – the current problem is too much of that rather than too little. Much better would be clear cloud policy guidance, and possibly exemplars, for when and how third-party cloud services should be used. These should cover all levels of cloud provision, from infrastructure to application, and involve real-world situations, such as a SaaS cloud being built on an IaaS infrastructure. Clear statements of policy and regulation would help cloud providers develop appropriate platforms and contracts, while reassuring potential tenants that they can safely and lawfully use cloud offerings as a basis for their operations and services.

Without such cloud policy guidance and reassurance there is a risk that new applications will only be developed and deployed in the cloud by those unconcerned with compliance or user safety. Organisations that want to do the right thing will be hindered and delayed by the difficulty of working out what that is.

Andrew Cormack joined Janet, the UK’s National Research and Education Network, as Head of CERT in 1999. He is now the network’s Chief Regulatory Adviser, concerned with the legal, policy and security issues involved in providing the network and networked services to universities, colleges and research organisations. Previously he worked for Cardiff University’s IT Services operating, among other things, the first web cache in Wales. He can be found on Twitter as @Janet_LegReg and blogs at https://community.ja.net/blogs/regulatory-developments

Other political week posts on trefor.net:

James Firth on why government should stop looking to big corporates for tech innovation

Gus Hosein on Data Protection Reform and Surveillance

The Julian Huppert crowd funding campaign here

Paul Bernal suggests government should hire advisers who know what they are doing

See all our regulatory posts here.

Categories
End User Legal Regs

Internet Policy advice for whoever wins next election

Paul Bernal government internet policy

Paul Bernal offers winners of general election advice re government internet policy – how about hiring advisers who know what they are talking about

Perhaps the most defining feature of government internet policy – and this means pretty much all governments around the world, and particularly the last two governments here in the UK – is its incompetence. It has also been largely pretty illiberal, but for the current government at least that should be no surprise because illiberalism has characterised almost all its policies.

That illiberalism, however, does not seem to be as pronounced as its incompetence. Very little that governments want to do – or at least say they want to do – do they actually achieve. Their measures against copyright infringements fail to stop copyright infringements. Their surveillance plans fail to catch terrorists. Their ‘porn’ filters fail to prevent people having access to porn.

What’s more, their efforts have side effects – and indeed often appear to be worse than ineffective: they’re actually counter-productive. Measures against copyright infringement encourage piracy and the development of new methods of illegal file-sharing. ‘Porn’ filters block sex education sites. Mass surveillance distracts from and sucks resources from more direct, targeted forms of intelligence work – in France, for example, conventional surveillance of the Charlie Hebdo shooters was dropped for lack of resources six months before the shootings, while money was being spent on ineffective mass surveillance.

There are two immediate questions to ask about that incompetence: why does it happen, and how can it be avoided?

Answering the first is complex – but a significant part of it is the ignorance of the politicians. They don’t understand the internet, the people who spend time on the internet and how they spend their time. They design their policies based on false assumptions and bad advice – advice from people who themselves either don’t understand the internet or have a vested interest in a particular kind of solution. Copyright legislation based on the advice of the copyright lobby. ‘Porn’ filters based on the beliefs (and that is the appropriate word) of people who essentially don’t like porn, and think that’s enough to build a system on. Surveillance systems based on the advice of what might be loosely called the spooks.

That, then, leads to the answer to the second – and to the policy that I would suggest to whatever government comes into power in May. The government needs better advice – and very different advisers. A panel of advisers should be put together, drawing not on the usual suspects – the PR people of the ‘copyright lobby’, the heads of the intelligence services, the pressure groups of the ‘family’ lobby – but on people with real knowledge and understanding of both the internet and the community that spend time there. There is a huge amount of expertise out there, if only the government were willing to consult them.

 These experts should come from the internet industry itself – and by that I mean people working not just for the government’s current favourite internet giants, whether that be Google or Facebook, but the small, cutting edge operators who make up the membership of ISPA. They should come from the hacker community – people who write the code itself. They should come from academia – from the computer science departments of some of our excellent universities, from law departments such as the one I work for myself, from social sciences and so on. They should come from civil society – the expertise of groups like Privacy International and the Open Rights Group should be an invaluable resource.

The panel of advisers should be consulted at the earliest stage, not consulted about a policy after the policy has, effectively, already been decided upon. All too often over the last few years particularly, the wrong decisions have been made for the wrong reasons behind closed doors, before the people who really understand the issues, the technology and the potential impact of the policies have a chance to explain just why they’re misguided and won’t work.

Of course accessing this kind of expertise would require a step of humility that seems beyond most politicians. They would need to be honest enough to say ‘we don’t know’ and to ask for help. If they are brave enough to do so, they could actually get something done, which surely must be a goal for most politicians.

 

Paul Bernal is a lecturer in IT, IP and Media Law at the UEA Law School, the author of Internet Privacy Rights (published by CUP in 2014), tweets as @paulbernalUK, and spends a lot of time blogging about the internet, law, privacy and politics. His blog can be found here. He would be a good adviser for next government internet policy.

Other political week posts on trefor.net:

James Firth on why government should stop looking to big corporates for tech innovation

Gus Hosein on Data Protection Reform and Surveillance

The Julian Huppert crowd funding campaign here

See all our regulatory posts here.

Categories
End User piracy

Virgin Media iTunes vouchers

Virgin Media iTunes vouchers on offer to new customers

Virgin Media making some interesting ground at the moment. It was not so long ago they were in the news for being subjected to more blocking orders re websites promoting copyright infringement. We saw a lot of whingeing on Twitter about this and the traffic to our “how to bypass the Virgin Media filters” post shot up again as it periodically does.

Today the news is about how Sky have been ordered to hand over customer data of people suspected of torrenting movies. Can’t be long before the ask the same of Virgin.

At the same time Virgin have just released an offer of a £50 iTunes voucher for new customers. This is sending out the right signals to end users. Don’t download. Buy.

I’m a Spotify man meself and not an Apple fanboi but that’s a different story.

Categories
Business Legal Regs

Help Julian Huppert get re-elected

Julian Huppert crowd funding

Julian Huppert is, unsurprisingly, fundraising for his election campaign and has a crowd funding page for donations.

Now I, believe it or not, am not a political animal but I do take an interest in matters parliamentary that affect the industry that I work in. Subjects such as the Digital Economy Act and the Snoopers’ Charter have been covered in depth on this blog.

Julian Huppert is one of the few MPs in Westminster who knows what he is talking about when it comes to internet related matters and government. Julian was on the Parliamentary Select Committee for the Snoopers’ Charter (that won’t be it’s actual name) and was one of the voices of sanity and reason that was listened to when the Bill was killed off postponed for another attempt on another day.

ISPA Internet Hero of 2013 Julian has featured a number of times on this blog and last year I organised a fundraising dinner on his behalf. How Julian is trying to raise more money as part of his drive to be reelected.

The Julian Huppert crowd funding campaign “We’re backing Julian” can be found here. Help if you can. You don’t have to be in his constituency to donate.

Coincidentally this is a week of political posts on trefor.net in which guests discuss technology regulatory issues that they feel should be addresses by the next government. Other posts this week include:

James Firth on why government should stop looking to big corporates for tech innovation

Gus Hosein on Data Protection Reform and Surveillance

See all our regulatory posts here.

Categories
Business End User Legal Regs surveillance & privacy

Reform or go quietly – data protection and government surveillance

Gus Hosein data protection reformData protection reform – Government should stop promoting industry and government interests at the expense of protecting citizens says Gus Hosein of Privacy International

You can tell it is almost election time. All the discussions with anyone in the policy sphere quickly moves on to the ‘next parliament’, and questions arise about who will be the next Minister, and probably more important, Committee Chair. And there is more talk of manifestos than positions on key pieces of legislation and policies that should be discussed today. Instead, everyone would rather wait for some indeterminate amount of time into the future where we know not when these issues will again find their day on the policy agenda.
In the meantime, the government departments and agencies continue their work to dismantle privacy.

It’s a sad state of affairs. After all, the coalition agreement of the current government declared, in heady and idealistic days of May 2010, very strong ambitions around privacy protections — deleting databases and discontinuing surveillance programmes, including communications data retention. Yet in the past five years we have seen repeated policy attempts and intense politics around expanded surveillance powers. And in the past five years, we’ve seen government resistance to stronger privacy protections in the form of data protection reform.

Despite all the news about lack of consumer confidence, data breaches, hacking, court decisions protecting privacy, and yes, over-reach by intelligence agencies, the UK Government can’t stop being the bad-boy of the western world on surveillance. And it continues to drag the rest of the world down, as it insists on expanding surveillance and retreating on privacy.

So what hope is there for the future? To be honest, despite past performances by all, I’m quite optimistic.

1. Data protection reform
At the moment, the Government is actively obstructing data protection reform. Neither the Ministry of Justice nor BIS want to see strong protections of privacy. The EU has spent the past five years trying to build a new legal regime to replace the outdated Data Protection Directive, and thereby the 1998 Data Protection Act here. But in recent years the UK Government has been active in promoting industry and government interests, at the expense of protecting consumers and citizens. This just can’t continue. Eventually the UK Government has to recognise that stronger data protection rules are essential to consumer confidence, civil liberties, and the marketplace. And if it doesn’t care about protecting UK consumers and citizens, then it would be best to get out of the way. And the emerging instruments will again set the example globally.

2. Reform surveillance law
It’s not just that the Regulation of Investigatory Powers Act 2000 was given royal assent nearly 15 years ago, before the spread of wifi, mobile internet, social networking. It’s not just that Parliament had to approve under duress, and under a Home Office manufactured ’emergency’, legislation that is due to sunset in 2016 requiring continued data retention despite a very clear European Court of Justice ruling declaring it unlawful. It’s not just that the Home Office is rushing through a consultation on when the Government should be able to hack computers. It’s not just that getting companies in other jurisdictions to cooperate with requests from UK law enforcement and intelligence agencies should require a higher standard of authorisation than just a ministerial warrant or a self-authorised request by police agencies. Rather, it is that the case for surveillance law reform has become so clear that we now have the opportunity to make UK law the standard for the rest of the world.

The UK can stop being the bad-boy of the western world. And it can be within the next Parliament.

 

Gus Hosein has worked in the field of technology and human rights for over fifteen years. He has advised international organisations and institutions including UNESCO, UNHCR, OSCE, and the UN Special Rapporteur on Terrorism and Human Rights. He has held fellowships at the London School of Economics and Political Science and the American Civil Liberties Union. As Privacy International’s Executive Director he coordinates work advancing the protection of privacy across the world, with a particular emphasis on developing countries.

This is a week of political posts on trefor.net in which guests discuss technology regulatory issues that they feel should be addresses by the next government. Other posts this week include:

James Firth on why government should stop looking to big corporates for tech innovation

See all our regulatory posts here.

Categories
Business Legal Regs

Hey, next prime minister, stop looking to big corporates to solve UK tech innovation challenges!

James FirthJames Firth – Agile young start-ups challenge the incumbents and stop the market from getting lazy. Government innovation bods take note

In 2010, part-way through my “career break” as a lobbyist representing UK tech start-ups I ambushed the then green Business Secretary Vince Cable after a lecture he gave (on fiscal stimulus, a lecture he’d agreed to before finding himself Secretary of State) to ask him one question:

How will you support smaller UK tech companies, and in particular companies selling into government?”

Given the chance I’d ask the question slightly differently on the 8th May. I’d ask why so much of the outgoing government’s innovation strategy seems to have been delegated to, and in many ways benefited, large established tech corporations; and what are you going to do about it!

To be fair to the coalition there have been several inroads in improving the imbalance faced by small tech firms, from the mandated preference for open source (inherently favouring smaller businesses over the proprietary solutions of the global giants), to a centralised Contracts Finder designed to make contracts easier to find, and initiatives through the Technology Strategy Board and other agencies to fund innovative UK-based growth businesses.

But towering over the many and varied initiatives to help UK growth companies are the likes of Google, Facebook, Microsoft and BT.

It’s not the contracts won by the big boys, but the way the government appears to have outsourced a large portion of its innovation strategy to the current market incumbents.

From the billion and a half of public money handed over to BT to speed-up deployment of “fibre” broadband, to the millions invested” in innovation centres such as London’s Silicon Roundabout – investment often structured as tax breaks for the large firms spearheading the initiatives.

Surely if just a fraction of this money had been targeted directly at small UK businesses it would have yielded better results. I mean, look at what B4RN has achieved on a shoestring!

And it’s not just that the public money might have been better spent by smaller UK-based companies.

Think about it for more than half a second and you realise it makes no sense to delegate innovation to large companies.

Innovation is important for two reasons – the obvious being that society benefits from improvements in technology.

But the second reason is more subtle: innovation is regeneration and renewal in the market.

Consumers benefit from competition – it keeps costs low and prevents the kind of profiteering possible wherever there’s a monopoly of supply.

But after a while the market can get lazy, with none of the established players motivated to fund product improvements or find new ways of providing products and services more efficiently, and hence more cheaply, to the customer. The lazy incumbents get fat at the consumer’s expense.

That’s where innovation comes in. Agile young start-ups challenge the incumbents and stop the market from getting lazy. And market competition is not just about providing cheaper services – it’s also about providing better services; in the world of tech better could mean being more careful with our private data or showing me social media posts that are actually relevant to my life…

So the strategy that sees Facebook, Microsoft and Google fostering UK innovation is in my view like inviting a pride of lions to make sure your herd of young gazelles get all care and support they need.

Placing UK tech innovators under the wing of a multinational tech company not only gives that company early access to a wealth of new ideas – something companies used to fund themselves in departments called Research and Development – it puts them in a perfect position to acquire the successful companies at the lowest possible price.

Put yourself in a the shoes of a UK start-up with offices in Microsoft Ventures Accelerator or Google Campus having developed a successful product that runs on cloud services provided cost-free by your benefactor. Your product may even rely on social data or some other asset that your benefactor controls.

Once your company has proved the tech and the market, at great effort and cost to you and your early-stage investors, one potential suitor is in the driving seat when it comes to acquisition.

In fact your benefactor may make it near-impossible for one of their rivals to buy you, driving down the value in your business and allowing them to maintain their market dominance by swallowing services that threaten their own business and acquiring innovative new products and services on the cheap.

Yes of course industry partners have a very important role in shaping the next generation of technologists: call this education, training, or skills development… But please, stop calling it innovation!

The next generation needs to challenge the incumbents, not grow up in their shadow.

James Firth is CTO of Comprobo, a UK-based tech start up (comprobo.co.uk). He left Motorola in 2005 to start his first tech business, creating an innovative budget management programme in use on public-private highways maintenance contracts, and founded the Open Digital Policy Organisation in 2010 to lobby on behalf of UK technology start-ups.

Next up this afternoon, Gus Hosein of Privacy International on “Data protection reform – Government should stop promoting industry and government interests at the expense of protecting citizens says Gus Hosein of Privacy International”

Categories
Business End User Legal Regs

Next week is political week on trefor.net

Technology regulatory issues next week on trefor.net

Yo all. Just a quick announcement that next week is political week on trefor.net. I have invited a number of high profile bloggers, academics, activists, MPs and regulatory experts to share their views on what internet and communications related laws they think the next government should be enacting or not enacting (works both ways).

We start first thing on Monday so keep yer eyes open. At first glance we have a very diverse set of posts. I’ve been careful not to prescribe any particular subject.

This is all part of the coverage of technology regulatory issues in the run up to the general election. Whilst any noise we might make is not going to have a material effect on the result of the election it does not harm to remind ourselves of the issues being faced by both the internet industry and our customers.

I’ve written a lot of posts on regulatory related subjects over the years. They can be found here. Next week I’m hanging back and leaving it to the guests. I’ve confined myself to adding bios where the guest has been particularly modest, and correcting a huge number of speling mistaykes and gramaticul errors. Only joking.

Y’all come back next week now.

Categories
Business events fun stuff gadgets

Friend of mine called Robert

Friend of mine called Robert signed up for a World Hosting Days London conference a couple of years ago. His motivation was that they were giving out free Samsung Galaxy tablets to anyone who would go around each exhibitor boot and get a card stamped.

When he signed up he put the words “I’m only here for the free tablet” in the field reserved for the company name. In the end he didn’t go but I hear that they ran out of tabs so it was probably a good thing.

Wind the clock forward and he now gets snail mail to the name and address supplied when he registered for the London gig. Except that instead of “I’m only here for the free tablet” some wily marketing data base cleanser has changed the text to “I am not allowed to get a free tablet”.  He he he.

I spoke at the conference last year on behalf of LONAP. Had quite a good chat with a few people who came to hear the talk.

That’s all folks.

Categories
Business Engineer internet peering

Internet bandwidth trend continues to new peaks almost daily @lonap

Internet bandwidth trend – usage continues to grow

The title of this post might encourage the odd wise crack. Bear s&*%s in woods etc. Of course internet bandwidth use is growing. The point is though that in the past we have occasionally seen big spikes in bandwidth that have subsequently driven average usage and growth. The Olympic games, football world cup and general elections spring particularly to mind.

What we’re seeing now is different. We now have an almost daily general trend upwards rather than a big spike that breaks new records followed by a bit of up and down on the graph. There doesn’t seem to be any one thing driving it. It’s all general internet use.

LONAP is an internet exchange point (IXP) where networks connect with each other to share traffic (called peering). It’s not just general growth in internet traffic that drives the LONAP graphs up and to the right. There is also a realisation that peering is a far better means of accessing the internet than the alternative of commercial transit. Peering at an IXP is not just cheaper. It’s also better quality. Faster. Fewer hops.

There are a number of highly publicised business cases for use of Peering in IP connectivity in the wider commercial internet:

  • Amazon quote a 1% increase in revenue for every 100ms improvement in page load time
  • Yahoo increased traffic by 9% for every 400ms of improvement
  • Google – “slowing down the search results page by 100 – 400 ms has a measurable impact on the number of searches per user of -0.2% to -0.6%”

Using Peering helps to lower latency and underwrites these business drivers. Content providers also like the better user experience that fast page loads bring and they are increasingly moving to join internet exchanges such as LONAP.

From what I can see all IXPs are growing. In London we have two: LINX and LONAP. Both are globally significant. In a world where infrastructure resilience is important operators are increasingly adding to the resilience of their own networks by peering at both London exchanges. London is said to have more AS number (individual autonomous networks or Autonomous Systems) POPs than any other city.  The presence of two major exchanges may be both a reflection of this and a reason why.

These drivers point to a growth in IXP traffic that exceeds that of the general internet. The chart in the featured image above shows the trend at LONAP over the past 12 months. It shows a pretty dramatic doubling of bandwidth usage over the year. This other chart (inset) shows the growth over the last few days. Ignoring weekends you can see a daily trend.

lonap-total-week

Looking back five years LONAP has been highly successful in growing its business. 5 year membership has grown from 90 to 145 organisations. Bandwidth usage has rocketed from 10Gbps to 100Gbps (151 ports to 256 connected ports) and the turnover has seen a steady growth from £190k to £409k. It must be remembered that as a not for profit organisation the objective is not to grow sales revenues but to hand as much as the profits back to members. The increase in membership numbers and bandwidth is seen as the real added value.

This year we are seeing significant momentum in both new membership applications and bandwidth growth. My gut feel is that when it comes to the end of 2015 we will be looking back at an even greater level of growth. With the internet bandwidth trend only going one way it’s an exciting time to be around. 

Check out other LONAP posts here (I’m on the board of directors so there are a few). General peering posts here and LONAP themselves here.

Categories
Business Engineer peering voip

ITSPA Awards 2015 tickets now on sale – I’ll be there with LONAP at the Tate Modern

ITSPA Awards 2015 – 2.30 – 5pm, 19th March, Tate Modern

Yo y’all. Tickets for the ITSPA Awards 2015 are now available here. If you are in the Internet Telephony Service Provider community or supply to them you need to be there. These events are always fantastic networking opportunities. You get to mix with most of the players in the UK hosted VoIP community.

If you are a supplier, most of your prospects will be there. If you are a service provider your competitiors’ CEO is likely to be there and very approachable. I’ll be there for a chat as well (fwiw).

As an added bonus some of the LONAP board will be there – I include myself. LONAP as most of you will know is an Internet Exchange Point (IXP). Quite a few ITSPA members are also LONAP members. We have also recently had a number of enquiries from other ITSPA members re joining LONAP.

The benefits of joining LONAP for ITSPA members are clear. Lower latency and lower internet access costs for your traffic – the use of peering in this situation has a well established business model.

So in the interest of world peace and low latency networking LONAP are inviting their members and prospects for a few beers after the Awards themselves. We will thereafter be decamping to a curry house of good repute.

If you are a LONAP member or prospect and are going to the ITSPA Awards let me know in advance if you want to come for the curry as I will need to pre-book the numbers. If you fit into one of these categories but are not coming to the Awards themselves and want to come for the curry also let me know. No freeloaders, time wasters or snake oil salesmen:)

Just as an fyi for the ITSPA Awards 2015 we have had 66 entries from 34 companies for the categories below:

  • Best Consumer VoIP
  • Best Business ITSP (Small Enterprise, Medium Enterprise and Corporate)
  • Best VoIP CPE
  • Best VoIP Infrastructure
  • Best VoIP Innovation

We aso have as separate awards

  • The ITSPA Members’ Pick
  • The ITSPA Champion

Exciting eh? Not everyone can win at the ITSPA Awards 2015 but you are guaranteed to have a good time and chat with useful people. Book your tickets now:)

Amazingly posts about the ITSPA Awards on this blog go back to 2008! Check em out here.

Categories
broadband Engineer engineering internet

Bufferbloat and Virgin Media

Virgin Media Buffering – Bufferbloat spat

Bufferbloat, as most of you will know is the situation in a packet switched network where the packet buffers are so large1 they cause high latency and jitter. Bufferbloat can also reduce the network throughput. This post is all about a guy called Dave Taht and his encounter with Virgin Media buffering issues.

On the face of it the Virgin Media headline speeds are great and one often sees tweets with pictures of speed tests showing near to spec speed results. Virgin’s DOCSIS cable modem tech is far better at meeting theoretical specs than is its various competing DSL technologies. I do however occasionally hear anecdotally about Virgin Media buffering problems with their broadband connections.

This blog post describing the Virgin Media buffering problem due to bufferbloat is a bit of an eye opener.

Dave Taht knows what he is talking about when it comes to network performance and pitched in on a Virgin Media forum to complain about why they weren’t doing anything about their buffering problem. Dave ascribed this Virgin Media buffering problem to bufferbloat. Dave is an expert on bufferbloat – check out his website.

In the forum post Dave offered advice on what to do to sort the buffering problem – there are a number of well established fixes.

Virgin not only deleted his post but blacklisted his IP address. This is quite counter productive. It seems to me it would have made much more sense to fix the issue than throw their toys out of the pram. The former course would have generated lots of good PR. The latter the opposite. Witness my own particular post.

The decision to delete Dave’s post was probably take by a low level supervisory person. If a member of the senior management team had been involved one would like to think they would have taken a different approach. It doesn’t matter now. It is interesting to understand that these consumer service businesses are all played out a 60 thousand feet. It’s a game of throwing enough money at specific macro level functions of the business – usually marketing.

Spending a lot on advertising how great you are goes a long way towards making a sale. Most people are sufficiently disinterested in the detail of how their broadband works to note buffering as an issue. It’s only when something gets really bad that people up sticks and go elsewhere.

I don’t know where buffering is at in the Virgin Media list of priorities – something quite possibly driven by the marketing department. It is a shame that they don’t seem to be wanting to fix it though.

1 The fertile imagination will now see a packet buffer large enough to store a whole movie – you will never get to see it:)

Footnote from Dave Taht this evening: (I take no credit for the result 🙂

Thank you. I got my access restored this morning and updated my blog
post, and will put out more information later today on the mailing
lists I spammed later today – BUT! I have no problem continuing
holding the entire industy’s feet to fire for a while, so I don’t
suggest changing your piece on that front.

However, it would benefit from the addition of an embedded link to
this talk at uknof – which is the shortest talk I gave EVER on this
issue, and thoroughly describes the revolution we could make,
together, if we work at it:

https://plus.google.com/103994842436128003171/posts/Kpogana4pze

(I don’t remember how to embed videos in html anymore!)

… after which I’d had such hope from the follow-on meeting at virgin
as to walk out walking on air. 2 years ago. 🙁

I certainly would like all ISPs to do a little testing of openwrt +
sqm-scripts with fq_codel (barrier breaker has all the fixes that work
on cablemodems, and has a nice gui and is stable. Chaos calmer has all
the DSL fixes, but is not quite stable and takes some work to use –
but it works on currently shipped things like the wndr4300. )

and publish appropriate settings. It is hard for users to get the
measurements right.

All the home router products that just shipped, got their shaping
algorithms terribly, terribly, wrong and missed DSL and PPPOe
compensation entirely. Sigh.

Categories
broadband Business

EE home broadband pulls plug on affiliate marketing partners

EE goes it alone with direct marketing programmes & ditches affiliates

EE who are my mobile service provider have announced the closure of their EE home broadband affiliate programme. This means that they are likely to disappear from most comparison websites as there will be no incentive to push their products1. We will also be ditching them on Broadbandrating.com. Whilst we have a neutral policy on who we push – we let the data decide – we do want the ability to earn commission from sales generated through our site. They had already pulled the plug on any TV related commissions. These are the most lucrative with most ISP affiliate deals.

Broadbandrating.com in part uses Social Media Sentiment Analysis to decide who is the best provider of the moment. EE, with only around 750k subscribers is the smallest of the ISPs we monitor. In practice they had very few people tweeting about their broadband services which is likely to be a reflection of the general level of interest in the product.

Add to this the fact that EE’s Twitter account is unable to support any enquiry regarding broadband (they have been very useful to me re mobile) and direct you at an email address. It’s very poor. We are told that the decision to pull the plug is based on a “commercial decision … due to budget constraints”. Suggests cash could be tight at EE. This communications market is brutal and needs lots of free dosh to keep bringing in new subscribers whose loyalty by and large has to be bought.

To me this all points to the EE brand disappearing post BT acquisition, at least in respect of broadband. It’s such a weak proposition. The mobile play is a different kettle of fish.

I don’t think that network operators can lead with mobile if they are trying to sell broadband. Makes you wonder what the O2/3 team and Vodafone plans might be. I can only see TalkTalk, Virgin Media and BT in the game and TalkTalk have a bit of spending to do before they can really be players. More likely that they will be bought, assuming they have the appetite for that.

1 We will be launching business broadband services on broadbandrating.com during 2015. Not many business broadband providers participate in affiliate marketing schemes but this will not stop us pushing their services. We assume that there will be other means of generating cash

Categories
4g End User

EE4g shock to the data usage system

4g data usage significantly higher than 3g

I’ve been using 4G since O2 launched their service. You may recall I was a trialist. Then I did the test trip around London comparing EE, Vodafone and O2 4g. For the last few months I have only been using 3g. I handed my SGS4 down and bought a Oneplus One.

The Oneplus phone is such fantastic value that having to exist without 4g was a small price to pay. O2 4g hadn’t reached Lincoln anyway so all I was giving up was faster service on the occasional trip to London. For those trips I use my EE4g MiFi in anycase.

The problem with the Oneplus is that the LTE frequencies it supports are only available on EE (and possibly 3). So when it came to switching my mobile contract EE was a no brainer really. There seems hardly any price difference between the various  networks, if you can manage to plough through all the offers.

Now before deciding on a plan I checked my past usage. The most I had consumed in a month in recent history was around 300MB. A 1Gig data bundle with all you can eat calls and texts seemed to do the job at £16.

What I didn’t budget for was the fact that the usage experience is so much better using 4g when compared with 3g that I would be using it a lot more. Google Hangouts with my daughter in Paris are far better quality than relying on the hotel WiFi, for example.

So now with 16 days of the contract month to go I’ve only got 285MB left out of my Gig 4g data usage bundle. I’m gonna have to see how it goes and take a view on a possible upgrade. For the next week I will be in the Isle of Man where the seriously rip off roaming charges will prevent me from using mobile data in anycase.

Loads of 4g posts here btw.

Categories
Business Cloud Engineer

Cloud Provider Survey – what do you look for most in a provider of cloud services

Cloud provider survey

I’m currently putting together a website aimed at the cloud services market. People will be able to choose the best provider for them based on what parameters are most important to them. With that in mind I’m doing a cloud provider survey and as a little exercise I’m asking readers to tell me what are the most important aspects of a cloud service that they look for when choosing a provider.

I could make this a highly complex questionnaire but I’m not going to. If you could either just leave a comment or email me with a brief list of your priorities that would help me greatly.

The things to consider include price, performance, SLA, security and support etc. How do you go about choosing a provider?

The site is initially going to focus on storage and web computing services but I anticipate expanding the range of services covered to include applications. Even hosted VoIP could eventually make the list.

All comments (or emails if you want to keep it private) gratefully acknowledged. I’ll be taking all the inputs on board and playing them into the design of the new site.

Thanks in advance.

Tref

Categories
Apps End User mobile apps social networking

Working away from home & Natter

Natter Natter Natter Oy Oy Oy

The nature of the modern world is that people frequently have to travel as part of their job. In the internet plumbing game this is even more the case. I don’t think I’ve ever worked in an industry that has more conferences and meetings. In the UK alone there are 4 x 2 day LINX meetings, 3 x UKNOF meetings (that seem to extend to two days one way or another), a couple fo LONAP events, two ITSPA workshops and numerous miscellaneous other events.

Being involved with LONAP I also have other international events such as Euro-IX and RIPE meetings to attend.

The point is that wherever one goes one’s office goes with you. It wouldn’t have been so many years ago that this would not have been a simple activity. Taking this to the extreme I remember early on in my business career having to send a proposal to our New York office for onward transmission. The whole thing was faxed. I had a word processor but not email. The internet was in its infancy and applications a rarity.

I made many last minute changes to the somewhat substantial document but each change had to be made entirely within the page. I had to be able to refax a single page without having to change any of the other pages as this would have meant resending the whole document. We won the business btw 🙂

That sort of activity would have been unthinkable in our modern fast moving world. I’ve just had to fill in a new supplier form for an organisation I am doing business with. It needed a signature. I don’t do paper! I very rarely have to print anything out so this form is a bit of a nuisance.

No problemo. I scribbled my signature on a scrap of paper, took a picture, uploaded it to google drive, cropped and trimmed, inserted into the doc and downloaded as a pdf for sending. Hey presto a signed doc. Whether they accept it or not is another issue. These things are sent to try.

Today I am working from a hotel room in Liverpool – the featured image is the view from my room. Iconic. I’m not using the hotel WiFi as I have my EE MiFi which is more reliable. At least more reliable than the free WiFi. The premium service might be ok but hey…

I’m here because my dad is in hospital for an operation. Tref’s taxi service etc. As it happens both sisters had the same idea so we are having an unscheduled family get together. It’s worked out as I then didn’t have to get up at 6.30 to take dad to the hospital.

natterAnyway it’s actually just a normal working day out of my hotel room. As I was lying in bed this morning catching up on stuff on my intergalactic hand held communicator I was shoved an ad for Natter by Twitter.

Natter is “yet another social media platform”. I guess. You are only allowed three words. I signed up and had a play. My first attempt was “one two three”. Then I realised this was quite boring so I decided to see what I could get away with. I went for “supacalifragalisticexpialidocious  Pseudopseudohypoparathyroidism #Pneumonoultramicroscopicsilicovolcanoconiosis”.

Natter came back with messages:

Just Three Words, please! (You can also include one @username and a #hashtag) and

is too long (maximum is 75 characters)

I looked up the last two words btw but the first I already knew.

I can’t see Natter becoming the hit that is Twitter. Note the 3,544 followers cf the 34 Million of @Twitter. This means it’s guaranteed to be successful but hey… Other than signing on to make sure I get a decent username (tref) which I do for new things that I come across, I am unlikely to adopt it. I haven’t got any followers and follow noone. I also note that Natter was launched in Bath in 2011. It must have just got some cash to advertise but in four years I’d have thought it would have already come to my notice if it was going to take off.

I do quite like the idea of keeping it short. After all Snapchat has taken off with exactly this philosophy though others have also gone before and failed. There was a 7 second video service whose name totally escapes me but seems to have disappeared from view.

I suspect 3 words ain’t enough though. Now the Haiku is a different game. With the Haiku you have 17 syllables to play with and the result could be quite classy. Constraining people to writing only in Japanese poetic form might limit the audience but we aren’t in this game to pander to the masses are we? Eh?

I’ve rambled on enough. This self indulgent blogging is all very well but there is a business to run. From my hotel room.

Ciao.

PS I’m https://natter.com/user/tref on Natter

Categories
Apps ecommerce End User mobile apps

Phone picks up NFC signal from wallet

NFC signal WTF?

Just noticed btw that my phone has been picking up an NFC signal from my wallet! Took me a while to figure out what was going on. The phone kept pinging an unfamiliar sound when I put it down near the wallet.

It’s a slight worry because whilst I’m sure my phone wears a white hat who knows what other devices there are around that might just be sitting there listening for NFC enabled devices. I only have an oyster card and my bank debit card with NFC enabled but the latter is very specifically the one you don’t want anyone gaining access to.

Now I’ve not researched this so don’t know what security arrangements are built in to the NFC chips but it does raise an eyebrow.

I’ve looked at NFC as a transport mechanism for a few different business opportunities, largely as a means of engaging advertisers with punters. Up until now it hasn’t flown. Originally one of the reasons was that NFC wasn’t supported by Apple. Now Apple do support NFC but it is only as a means of accessing Apple’s own payment gateway.  It’s not any use for transmitting other files.

The Apple use case includes having to have your thumb on on the home button to authenticate that it is you using the NFC for payment. Sounds like Apple getting deeper and deeper into personal info on you if you ask me. Next up will be DNA recognition!!! The fanbois will say I’m getting paranoid and that I should just accept all this “yes master stuff”. Well no thanks. We can fight this nyahahahahahahaaaaaa.

Y’all have a great day now. Would you like ketchup with that. I see your DNA suggests that you are a ketchup kind of guy.

PS if you don’t know what NFC is read about it here. Other mobile app stuff on this site here.

Categories
5g End User

5g – ever given it any thought?

The 5g network – all of a sudden I’m quite looking forward to it

I write a regular column for the Institute of Telecoms Professionals Journal, a worthy tome that should be read by engineers everywhere. Usually they chuck a subject over and I hastily scribble something down just before the deadline. Normally the subject matter is something that I’ve come across or been involved with in my working life. This time it’s 5g which is something I’ve never had the occasion to look at. It’s always been something way into the future.

Either you are deeply embedded in what’s going with the 5g standard or an article on 5g demands a little research. I went to Wikipedia and I’m going to start by plagiarising a paragraph which in turn whipped it’s content from the NGMN Alliance.

“NGMN Alliance or Next Generation Mobile Networks Alliance defined 5G network requirements as:

  • Data rates of several tens of Mb/s should be supported for tens of thousands of users.
  • 1 Gb/s to be offered, simultaneously to tens of workers on the same office floor.
  • Up to Several 100,000’s simultaneous connections to be supported for massive sensor deployments.
  • Spectral efficiency should be significantly enhanced compared to 4g.
  • Coverage should be improved
  • Signalling efficiency enhanced.”

When I were a lad studying Electronic Engineering at Bangor University we learnt about Smith Charts. I never got on with Smith Charts. That and the fact that our Communications lecturer had written a book that he used as the basis for his course content meaning that I didn’t have to take any notes and therefore never remembered any of it suggested that I wasn’t destined for a career in RF engineering.

It didn’t matter. There was a whole technological world outside RF that profitably filled my days. In the heady period of early post graduation employment, RF stood largely for an analogue brick that you lugged around in a briefcase or glued to a car battery and whilst important and revolutionary I regarded as a black art of limited interest.

Winding the clock forward, gulp, 35 years RF engineering has suddenly taken on a different importance. RF now sits very much as an integral part of our modern technology ecosystem. My own use case for RF is probably identical to everyone else’s. Bluetooth in the car to hook my phone up with the car kit. WiFi gets used wherever there is a hot spot in preference to cellular connectivity. This is largely for economic reasons although WiFi performance where I spend most of my time – home and office – does come into it. This isn’t true everywhere.

Then I use 4g. Sometimes I use my mobile phone to talk or send a text but most of the time my use of 4g is for the data channel when I’m out and about. 4g has been a huge step up from 3G but still has its limitations. In building performance is not as good as it might be and coverage can be somewhat binary, at least at this still relatively early stage of network maturity.

Except for my home and office my preference is to use 4g wherever possible for my internet connectivity. If there is 4g coverage it is far more reliable and performs better than alternative WiFi networks that may be available to me in hotels, pubs and so on. When there is good 4g coverage it is great.

The problem we as users of mobile connectivity have is that we are going to want more and more of it. We aren’t particularly going to want it to work faster on our mobile phones although technology drivers such as 8K video streaming might suggest that our laptops would prefer faster access. We are however going to want it to work reliably and consistently and on more devices. Our personal technology roadmaps see us having many devices that require connectivity.

Forget the fridge. It’s our central heating systems, our CCTV, our electricity meters, cars. Also my wallet and keys. I’m forever putting them down somewhere and then forgetting where. It’s the Internet of Things, innit?

So the problem that the 5g network needs to address is, yes a certain demand for faster and faster connectivity but also better and more ubiquitous connectivity. Lots more endpoints are going to be connected to the 5g network.

I’m sure that other arguments will apply to the 5g network business case. Fixed line connectivity should be well into the Gigabits per second by the time we get an ubiquitous 5g network so the competitive speed benchmark will change. I am happy with my 4g service  when I can get it but I think I’m just persuading myself that I’m actually quite looking forward to my first 5g connected phone:)

Ciao bebe.

PS I’ve written loads on 4g over the years. Check it out here.