Categories
Apps Business media video

Google+ Hangout live stream broadcasts – wowsers

You will have been staying with your auntie on another planet if you are a regular visitor to this blog and not have noticed that I’m having a book launch on May8th (see here for details). I’ve been spamming my social media channels about it (sorry to those followers that remain 🙂 ) and I’m expecting a packed house.

Recognising that most people in the world won’t be able to come as all flights and hotels will be full (etc) together with the fact that the Morning Star will only take 100 people at a push I thought I’d stream the gig live online.

Up until recently I had intended to do this using babuser.com, that being the only streaming facility I’ve used. However I was pointed in the direction of Google+ Hangout Live Stream broadcasts and boy oh boy is that a cool service.

Your Google+ account is linked to your YouTube account and at the click of a button your hangout is streamed live both in your Google+ stream and YouTube. What’s more you can embed the stream in your own website and Google records the broadcast for reuse afterwards. You can thereafter chose to make it public or private.

The beauty of this is the level of engagement you can achieve on the various social media sites – comments/discussions and shares can abound. I looked at it for my book launch but clearly this is something that businesses can use that takes a Webex style presentation session to a more powerful and public level.

You can watch my efforts in the video embedded below. It is only me playing about and the fact that I had two laptops open side by side means lots of echoey feedback. The lighting isn’t great either so the audio and the quality of the video is something you need to work on.

The nice thing about the Google setup is that you can invite several friends to participate using their phones and at anytime select their video feed to be the main one in the broadcast. You have the basic setup for a professional studio or outside broadcast, albeit a simple one. The only shame is that the Android app doesn’t have the buttons for setting up the broadcast from a handset. You seem to need to use the desktop version.

I’m going to need a volunteer or two for next Wednesday and will be testing this on site over the Bank Holiday weekend. Lemme know if you want to hook up in a hangout. I’m [email protected]. Ciao baby.

Categories
broadband Business

The Importance of Broadband

Important of broadband

Just came across this nifty little video clip I did recently what at the OnLincolnshire broadband conference. I’m wearing my new jacket & talking about the importance of broadband 🙂

Categories
Business UC voip

SIP trunks Ferraris and motorbikes

FerrariI’m at Convergence Summit North. I have to say I think I prefer it to Convergence Summit South for what it’s worth. It’s in Manchester and I’ve also decided I like Manchester, again for what it’s worth. Travel and tourism piece over:)

I tend to think long and hard about whether to visit a trade show these days. In our industry the stands all tend to have the same products and the same pitch. It’s difficult to make yourself stand out from the crowd.

Tref sat in FerrariThe good thing about this one in Manchester is that it is small enough to be intimate and friendly and because I’ve been in the business a while it’s full of people I know. It is therefore a good place to find stuff out, if I can put it like that.

At this show the organisers, Comms Business magazine, had invested in an audience reaction system. Questions were put up on the screen and you pressed the relevant button on your “clicker” to submit your answer and the aggregated answers for the whole audience were displayed.

We had a bit of fun with this but one specific question stood out for me. That was “Is your company recruiting right now?” 29% of the audience said no they weren’t but a staggering 65% said they were recruiting and a further 5% said they had plans to1. That’s 70% of business in the communications market taking on new staff.

Ferrari engineThat has to be a good thing. Where is the recession we keep hearing about? It is an extremely tough market out there  but in the technology game there is always opportunity because technology is always changing.

On the technology front you will be interested to hear that only 10% of the audience (of IT and voice reseller types) had deployed Microsoft Lync with voice although a larger 29% had deployed Lync without voice. It’s very difficult to see how well Microsoft are doing in the voice game because all their Enterprise licenses are shipped with Lync so they always quote a very high number of deployments. It’s relevant because the theory goes that Microsoft is after the PBX market and their model doesn’t involve much if any revenue for traditional PBX resellers.

We also heard that although the market for hosted VoIP slowed down last year the SIP trunk sector continues to shoot up with a 25% growth in the second half of 2012. Over half the audience were selling SIP trunks and half said they were selling more SIP than ISDN which I believe may well be the case at Timico now. Those that don’t sell SIP need to take a hard look in the mirror. There is going to come a time where ISDN isn’t around.

tref sat on motorbikeNote in bandying these acronyms around I’m assuming that you know what I’m talking about. I’m not about to give a tutorial on what they all mean.

The inset photos are all of me playing with the different attractions that companies were using to get people to their stands. I have to say I don’t think I’ll be buying a Ferrari anyday soon. There is no room in them and the seat won’t go down low enough for me to be able to see out properly. I wouldn’t mind a motorbike. I like the image. I’m obviously a natural – look no hands. Unfortunately I think they’re far too dangerous:)

As a little footnote I was there with our wholesale subsidiary NewNet who are a great bunch of guys and I think picked up some nice leads from the show.

I’m doing two round tables on 4G at 12.30 and 1.30 if anyone wants to come along.

1 OK I know it doesn’t add up to 100% but don’t nitpick.

Categories
Business voip

Dinner debate on future of VoIP – Manchester

I’m in Manchester on Monday night hosting a dinner for our wholesale subsidiary Newnet. I have room for a couple more resellers who may be attending the Convergence Summit North event the next day. If you fancy coming along it’s in a nice restaurant natch and should be an informative debate. I don’t have a theme other than what’s going on in the Comms world and where’s it all going/threats/opportunities etc

It’s a 6 – 7 ish meet for drinks  at the Manchester Restaurant Bar & Grill and sit down at 7.30. Lemme know if you want to come. No freeloading competitors, just good honest hardworking resellers please 🙂

Categories
Business spam

Spam

pirate_flag_thumbI like to occasionally click on the unsubscribe link on unsolicited emails, ie spam. It makes me feel better even though I know it isn’t going to make a blind bit of difference to the amount of crap that comes through to my inbox. Sometimes I block the user and sometimes I even respond to them telling them to go away.

I’ve done it on a number of occasions with recruitment firm ComputerFutures who send me no end of rubbish. Including one “consultant” who said he was going to be in North London and would I like to meet for a coffee. I said it was a bit far to come from Newark. I’ve tried unsubscribing from their list as well as individually asking their people to take me off the list but to no avail. The last time was this week when I threatened the sender that if I got another email from his company I would ask all my friends in the industry to blacklist their IP addresses. Probably not hugely ethical but so far I haven’t had another peep from them!

Today  I was merrily blocking and unsubscribing when  I got a  mail from Amanda at Sheffield Chamber of Commerce and Industry. It wasn’t addressed to me personally, ie none of the old familiar Hi Trefor, hope things are well. It was just  “Good morning”. No name (no pack drill either fwiw and whatever one of those is).

Amanda was offering me a “free taster session for her 1 Day Telephone Prospecting Masterclass”. This seemed particularly not well targeted, me being a CTO and all.

I replied to her asking where she got my email address from and got a reply saying she “captured data from a search which includes Companies House, Dunn & Brad Street etc”. There really is no hope for us all. These mailing lists get recompiled from scratch on a dynamic basis. As soon as you unsubscribe from one someone else goes ahead and puts together another and there is no way you can stop it.

I’m pretty sure the Sheffield Chamber of Commerce are a good bunch of people and Amanda is just doing her job but it is a shame there is no way for people to have better targeting. It almost makes Google, Facebook et al seem like good guys. Like it or not at least I am sometimes interested in they chuck my way because as often as not it’s based on my search history.

Amanda does need to adopt some best practices mind you. She offered no unsubscribe link for example. I told her this in a reply and copied one of our sales guys in so that he could give her a call and sell her something. Seemed like the right thing to do. If she becomes a customer I’ll delete this post. Can’t have people writing stuff like this about our customers now can we?

Ciao baby!

Categories
Cloud datacentre Engineer virtualisation

The Timico Virtual Datacentre #cloud #DCrevolution

I’ve had time to recover from the Timico Virtual Datacentre launch in London on Tuesday night. It was a great evening with a fantastic mix of people there from the IT Director community.

After the talks we had an “unconference” panel session where we discussed the issues of the day in the cloud. One of the things that came out of the discussion was the fact that whilst advantage of the Virtual Datacentre is massive scalability that can quickly be turned on, most standard enterprises don’t need these huge bursts of capacity.

What was interesting is the large increase in servers being used over recent years. One attendee said that he had increased server usage in his business fivefold in as many years. That’s 300 up to 1,500. The beauty of the virtual game is that it is easy and cost effective to do this.

So the question then arose “why not use AWS?”. The simple answer is “throat to choke” and service levels. With Amazon there is nobody to call when it goes wrong and no guarantees. Also AWS does not provide connectivity and the “embedding” of the server infrastructure in the connectivity infrastructure brings real performance benefits.

Another point that came out was the advent of the Platform As A Service. The Virtual Datacentre represents Infrastructure As A Service but starts ups these days don’t want to have to maintain infrastructure. They just want functionality. Office 365 and Google Apps are examples. PAAS is increasingly the domain of both very small and very large organisations whilst the mid-market likes to manage its own services and is the ideal candidate for the IAAS play.

The Virtual Datacentre is another key step for Timico in our onward march in the communications world. It is a sign of continued progress and investment and a recognition of the needs of our growing customer base. If you want to know more check out the Timico landing page here. Press release here. Thanks to Joe Baguley of VMware for his usual terrific talk.

Categories
End User online safety surveillance & privacy

Snooper’s Charter update #CCDB – Nick Clegg kills it off

PortcullisIt’s been a week of publicity around the Snooper’s Charter. On Tuesday I attended a meeting with Julian Huppert MP where we talked about what is known about the expected redraft of the Draft Communications Data Bill.

Home Secretary Theresa May is widely expected to include this as an item in the Queen’s Speech on May 8th. If it doesn’t make this Queen’s Speech then it is not likely to happen during this parliament because of the length of time (the outrageous haste of the Digital Economy Act aside) it takes to process the Bills.

There is clearly an appetite at the Home Office to introduce such a law. It was attempted by the last labour Government but withdrawn for a number of reasons, not least of which was the opposition of the Conservative Party. How the heavy mantle of responsibility changes people!

My own view up until now has been if they are going to pass a law anyway then lets minimise the damage. For example although no details have been made available on the contents of the Bill it is believed that the Home Office is desirous of an automated access to the various databases that will be accumulated if this Bill became law. If we keep this as a purely manual interface, where the ISP has to physically hand over data, then there is less likely of mass data loss due to hacking by a 3rd party.
However reading some of the stuff published this week has made me rethink my tactics. The Open Rights Group (and others) letter that appeared on the front page of the Times does ask us to consider what kind of society do we want to live in. Do we want a surveillance state?

The precedent being set would legitimise similar activities around the world in countries that are notionally less democratic than our own and whose purposes are on the face of it likely to be more sinister. I say “on the face of it” but we would have to be very careful of mission creep in the UK.

Content providers operating on a global scale should be very concerned. If UK law said they had to handover private data on their customers’ activities whenever required by the government then their defence for refusing to do so when these requests were made by totalitarian regimes would be removed.

The Home Office has been very secretive about the content of the revised draft of the Bill keeping all briefings very general. My belief is that this is because there will continue to be huge holes in their arguments and they won’t want too much detailed discussion that might derail its inclusion in the Queen’s speech.

It is natural for people to be suspicious when others are keeping secrets. For example it’s like the attitude of most people towards the Masons. In this instance the ORG letter attacks ISPs for supporting the Home Office by maintaining radio silence regarding the details of the Bill.

Although I don’t know for sure I expect most ISPs haven’t seen the detail either. Certainly I doubt that Zen, who have been openly vociferous with concerns about the Bill will have been involved. Of course the bigger the ISPs get the more they have to lose. Some of the bigger ones are known to take neutral stances in respect of proposed legislation because they wouldn’t want the negative PR in their customer base by being seen to cooperate with the government on contentious matters.

On the other hand they need to be seen to be taking a responsible line where law enforcement is concerned. ISPs are after all staffed by human beings. We all want to clamp down on paedophiles and evildoers and always cooperate with requests from law enforcement for help using the existing RIPA system.

The other aspect of this line of debate is also the issue of competition and subsidies. A Freedom of Information request made at the end of last year showed that at least £400m had already been spent by Government on this Bill. A big chunk of this is likely to have gone on equipment in ISP networks. Part of me says “great, the government can pay for Timico to upgrade our own network” but the opportunity cost for us would be huge – diversion of key engineering staff to government projects.
You do have to ask how much of that £400 spend is now contributing towards lower operating costs of larger ISPs and thus increasing their competitiveness.

We still don’t know the detail of the Bill although we don’t have long to wait. In the meantime we can only look for clues. BAE Systems’ Detica who “develop, integrate and manage information intelligence solutions” are known to have been involve in HO meetings re the Bill.

We now have to wait and see but on balance I think this is likely to be a Bill whose disadvantages far outweigh its benefits. Julian Huppert by the way is a good guy. He is of the few technology savvy in a Parliament in which we have a highly dangerous situation: MPs who don’t understand technology voting on technology oriented laws drafted by civil servants who also don’t understand technology.

More when I have it…

Update just a few minutes later:

Looks like this has been killed off – Nick Clegg has come out against it and it will not now appear in the Queen’s Speech. I must say this a good demonstration of common sense and leadership by Nick Clegg which can’t do him any harm in the eyes of the electorate.

Categories
Business Cloud datacentre

Timico launches Virtual Datacentre #DCrevolution

icetankGreat Launch event for Timico’s Virtual Datacentre last night at the Ice Tank in Covent Garden. There is a lot to say about this but I’m somewhat strapped for time today so I thought in the meantime I’d just share this video of the barmen setting up their cocktails before the guests arrived. You know it makes sense.

There is quite a lot going on generally at the moment including tension building up with the Snooper’s Charter (I refuse to call it by it’s real name, partly because I can never remember it and also partly because people are more likely to know what I’m talking about when I call it the snooper’s charter) in the run up to the Queen’s Speech.

I leave you with an invitation to click on the header photo. It’s the modern day equivalent of the whole school photo where one kid runs around the back and appears in the shot twice. On this occasion we have used the panaorama feature on the Samsung Galaxy S3 to create a very artistic effect:)

Thanks to all who came along to make the evening a great success and to Suzie Hodges for the camera shot:)

Ciao

Categories
Engineer webrtc

Web RTC workshop – get yer tickets ere

googlecampusIf you work in the Unified Communications industry you need to know about Web RTC. You can either Google it or come along to ITSPA’s Web RTC workshop at the Google Campus on 14th May to find out more.

This workshop is intended to provide a fairly detailed drill down into the workings of WebRTC and is suitable for the VoIP tech community. It includes an introduction to the technology and presentations and demos from a number of companies involved in the area. We will also be having a few beers afterwards, natch.

These events are seriously worthwhile attending. More details below – the event is open to non ITSPA members so git on down.

Tuesday, 14th May 2013, 14:00-17:30
Google Campus, 3rd Floor
4-5 Bonhill Street, EC2A 4BX London

Part 1: Technical background and introduction
Presentation from John Parr (Crocodile Rich Communications Systems) and Rob Pickering (IPCortex)

Part 2: Demos and real-life implementation: products, services, and more
Speakers TBC – Google, Drum, IPCortex, Crocodile Rich Communications Systems, Voxhub

Part 3: Roundtable discussion/panel and audience Q&A
Discussion moderated by Trefor Davies on the impact of WebRTC:
What are the challenges, opportunities, and threats – to software phones, video market, fixed infrastructure and more?

Reserve tickets here: http://itspawebrtc.eventbrite.co.uk/

Categories
End User internet

notatthisaddress.net #notatthisaddress

Trefor DaviesI have just taken possession of notatthisaddress.net. The .com and .co.uk were taken but I’m cool with that. I’m a .net kinda guy. This to me is a cool domain name and must have loads of uses. I thought about using it as my default address for registering at tradeshows. Myname at notatthisaddress.net sounds good, snoop cocked, spam avoided.

However I’m beginning to think that is a sheer waste of a good domain name and I figured that you dear blog readers might have better ideas. There are thousands of geeks out there with great ideas who might be able to suggest some good uses for it.

Usual prize of a Timico Megamug for any good suggested uses unless I’m meeting you in person soon in which case it could mean a beer. If you’re teetotal I’ll drink the beer and you can have an orange squash.

Categories
Engineer fun stuff

Electric smart car in Hamburg

Just had to post this photo because it is so cool. It’s an electric smart car charging up on the street in Hamburg. I’ve never seen one before and it was uber impressive (appropriate that uber a German adjective 🙂 ) so I snapped it with my trusty SGS3 so that I could show it to y’all. Quite dinky as well. Wouldn’t have one meself mind you as I’d struggle to get the golf clubs in but it clearly suits someone.

That’s all folks.

electric car

Categories
End User phones

This iPhone is dead

dead iPhone 4S
This iPhone is deceased, dead, non-functional, lifeless, no longer functional, not of this world, sent its last packet, kaput, a gonner, calls no more, textless, will not switch on, pushing up Apple seedlings.

Wife dropped her iPhone last night. It no longer works. I have mobile phone insurance with my Lloyds Bank account but it is a time consuming process. I entered all the data online but they wanted me to print a local copy, sign it and send it in the post. They do promise a quick turnaround for a decision – 1 working day – but I will then have to wait for them to send me the wherewithal to send the phone off for them to decide whether it can be repaired. The turnaround for this is said to be 5 working days from receipt of the phone.

All in all I can’t see her getting a new phone inside 2 weeks. She is a Timico customer and Timico could deliver her a new handset within 24 hours, or I could even pick it up from stores and take it home. However that is not how my personal insurance works.

When I made the claim I went through the online banking’s two stage authentication to access the portal. Everything bar the proof of purchase was entered online & I could easily have uploaded a PDF of the contract when filling out their forms. It’s hard to see what additional value my signing the form offers when one considers the delay that the process introduces into the system. The credentials for logging into the portal are known only to me and are just as good a contractual validation of my claim as my signature, which could easily be faked anyway if someone really wanted to do it.

So now we wait…

PS in the meantime she has been forced to borrow my Nokia Lumia 920 which I suggested with trepidation. It isn’t going to be particularly easy for someone who is used to the iPhone to adjust to the less good UI of the Nokia but she was desperate – texts are her communications lifeblood and that is the only other phone I have. Ah well!

Categories
Cloud datacentre Engineer virtualisation

Join the revolution – the software defined datacentre #DCrevolution

uninterruptable businessThere are two phrases that I thought I’d banned from this blog some time ago: “cloud” and “smart phone”. “Smart phone” is still banned but I’ve had to reluctantly use “cloud” as it is in such common usage and any replacement term is longer than the word cloud itself (phone is the replacement term for smart phone which makes the latter a non starter).

A search for cloud on trefor.net brings up lots of posts that discuss it one way or another. Although it’s been a trendy topic for a while now it’s amazing how many businesses don’t use the cloud. For example Microsoft reckon that 85% of businesses don’t yet virtualise their server infrastructure. Also the market for dedicated servers is still very much all about solid bits of metal and hard drives.

This means that despite the term cloud feeling almost so old it’s about time we got a new one (cf “Unified Communications” replacing “VoIP for Business”1) there is still a huge amount of mileage left in the market. It is still very much  emerging.

With that in mind I’m having a bit of a Timico bash in London next week where we will be talking about cloud services for UK based organisations

–          It’s about a revolution in how IT infrastructure is produced, consumed and maintained

–          It’s about the need for UK data centre sovereignty

–          It’s about the importance of quality connectivity to hosted virtualised infrastructure

To add some pizzaz to the evening I’ve got Joe Baguley, CTO of VMware coming along to do a bit of a talk. Joe is a top banana when it comes to talking about cloud infrastructure. His talk is entitled  “Container Ships, Kittens, Chickens & Coffee Shops”. You know it makes sense. We will also be chatting about what Timico is doing with VMware.

The party is at a super cool venue called the Ice Tank (pun intended) in Covent Garden. Because I’m a good guy I have some tickets reserved for blog readers. The event starts at 6.30 on Tuesday 23rd April – that’s next Tuesday. If you want to come along let me know here. There’s also more info about the gig here.

Please only come along if this is of genuine interest. I don’t want any time wasters, costermongers, itinerant salesmen, rear admirals, unemployed actors or general low life:). Most of the attendees will be IT Directors/CIOs etc. Attendees will also be able to trial Timico Virtual Data Centre services FOC for their businesses.

1 also feels as if it’s about time we found a replacement phrase for UC.

Categories
Engineer internet peering

Submarine cables at #euroix #ixp

Good talk at Euro-IX on submarine cables from Alan Mauldin of TeleGeography.

The world is still very much increasing it submarine cable capacity. Interestingly the drivers for new builds are not capacity exhaustion. It’s more likely to be down to a range of things including Route Diversity – new physical paths being valued, Cost Optimization – use of new technology may lead to long-term unit cost reductions, Competition — still room for new competitors in some markets where high prices persist, Build-vs-Buy Strategy – become an owner, not buyer, of capacity, Peer pressure, ego, national, & corporate pride and First cables (for some island nations).

I quite liked the national/corporate pride bit. It follows on from a chat I was having on the subject of size pipes during the break. In our internet world the capacity of your network connection(s) is a bragging point.

Chat up line of an internet geek: “Fancy coming back to my place to see the size of my pipe?

Timico customers are taking 10Gbps connections. I’m looking forward to our first 100Gbps connection.undersea cable capacity

I lifted this chart from Alan’s presentation (thanks Al). It shows that we, the world, currently have roughly 70Terabits per second of intercontinental internet capacity. Impressive. We aren’t using it all yet of course but the only way is up.

Interactive submarine cable map here. I think I may have linked to this before but no harm in doing it again.

Another interesting interactive map is of the world’s internet exchanges here. This shows you where the meeting points of the internet are. The places that ISPs connect to/at to carry your internet traffic. When you send an email or click on a web page the data will travel through one or more of these places.

It doesn’t cover private connections but these will largely be done at the same locations. That’s all.

Categories
Engineer fun stuff

Now this is a NOC – Hamburg Model Railway

Hamburg Model Railway NOCMany of you will be familiar with the Timico NOC. It’s a 24x7x365 top class resource for our customers. There aren’t many around as good as ours. On Sunday I saw one that came close. It’s the control centre of the Hamburg Model Railway and pictured in the header here. Click on the pic for a full size panorama.

It’s not 24x7x365. The place shuts at 8pm. It’s hugely impressive though. The whole place is. I first heard about it on a James May TV show and decided I just had to go and see it.  I went on my own without the kids. They wouldn’t have enjoyed it:)

Reality is I’m in Hamburg with LONAP for the Euro-IX meeting. You will no doubt hear more of the meeting in forthcoming blog posts but for the moment I’m happy to dwell on the Model Railway of the Miniatur Wunderland as they call it round here.

Hamburg Model RailwayRecognising that this is a technology related blog I include a photo of the three racks that they use to run the network. Not particularly tidy cabling but nobody is complaining. Also I’m not going to go into any depth on facts about the railway. I didn’t pick up any info like that. When you go to see it you spend all your time gazing at the layouts. If facts are what you want just catch up on the James May show.

Really the point of this post is just to brag about the fact that I’ve been to see the Hamburg Model Railway. If you don’t think it’s something worth bragging about then you are clearly not on my wavelength.

Some vids below for your entertainment:

Categories
Business ecommerce

High street shop closures

I was walking past a shop on Steep Hill in Lincoln on Friday night and noticed that it was closing down. It’s happening all over the place. I have a friend who has closed the doors on his tailoring business as he couldn’t afford the rent and rates. This seems to be a trend.

I don’t know the story behind the shop in the photo but it is interesting to note that the business is continuing on the www where it won’t have the same overheads. A sign of the times. The shape of things to come. The harsh reality of the present.

high street shop closure

Categories
Apps End User mobile connectivity peering phones

Google Now wow

googlenowGoodness gracious me it’s the 12th of April already. We are nearly a third of the way through the year #wosthatallabout? Fortunately the worst bit is over, weatherwise, supposedly. Those that have survived the winter are clearing out their nests in anticipation of a new season of renewal and growth etc etc etc.

Today I have a bunch of conference calls and am working from my home office. Looking out onto my back garden the birds are gathering new nesting materials. Nice.

I just popped down to the station to pick up a bunch of train tickets bought in advance to get the best deal (coz I’m tight) and noticed something eerie on my phone. Google Now not only told me the weather at Lincoln train station but also at Schipol Airport and in Hamburg.

googlenowI can already hear the “so what”s and the “get to the point”s. The fact is I am traveling to Hamburg tomorrow via Amsterdam Schipol for the 22nd Euro IX Forum. It’s in my calendar. Google Now saw this and told me what it thought I wanted to know.

Well it is absolutely right. I did want to know the weather at my destination because I have been wondering what to wear. Those who know me will realise that this is somewhat unusual for me but we have been suffering from “brass monkeys” weather and how am I to know that it isn’t just the retribution of a merciless god on a heathen population. The same powerful being might have had a different attitude towards the Germans who have been very generously propping up the Euro for a substantial chunk of mainland Europe, as well as the occasional paradise isle. No point in me turning up in Germany in my thermals if shorts would be more suitable.

As it happens it looks like the weather is going to be the same in Hamburg as it is in Lincoln Station so the Germans must also have done something wrong. Hah!

So for me Google Now, right now is looking quite useful. I like the way that it tells me how long it would take me to drive home from wherever I am at any particular time in the same way that in the morning it tells me how long my drive to work is going to be. It also seems to vary its output based on traffic conditions.

It’s pretty cool. At this point in time I’m not worrying about the fact that it knows quite a bit about me though that is something I will have to keep an eye on. The fact that I can switch Google Now off doesn’t make much difference here because probably all that is doing is switching off the display mechanism and not the actual gathering of the data itself. I dunno.

Anyway I’ll keep you posted on my progress in Hamburg. Look out for a post on the world’s biggest model railway. Oh and there’s Euro-IX of course. A gathering of the world’s finest internet exchanges which I will be attending as a director of LONAP. I will report back.

Ciao baby.

Categories
Business fun stuff

It’s in the book

the phonebookphonebookGot home last night to find a brand new phonebook on the doorstep. Fair took me by surprise as I didn’t realise they still did them.

What struck me was the size of it. Tiny. Thinner than my index finger. I wondered whether this was because they didn’t have every Lincoln number in it but they must have because mine was there which scientifically proves everyone’s number is there. Presumably fewer businesses are advertising in it these days.

When Anne and I first bought a house together she sorted out the phone line. It was before we got married and when she filled out the entry for the telephone directory she quite naturally used her own name. This caused problems because nobody could find our number. They all expected it to be under my name – HT Davies. Even the H used to cause problems – many people don’t know that Tref is my middle name. We changed the entry the following year1.

In those days people actually used to use the phone book. The phrase “it’s in the book” was quite common. That was before people had their own mobile phones and before the internet. Nowadays not only do people rarely use the home phone line but the concept of looking up someone’s telephone number “in the book” is redundant.

If I need to call someone I will already have their mobile number in my mobile directory. If I don’t have that number then I will likely ask someone to text me so that I know where they are or I’ll drop them a line on Facebook or Twitter.

That’s all.

PS Some of you may think the photo would have been better positioned upright in portrait mode because you keep tilting your head to try and read it. It’s like that because this blog likes to push the boundaries and sometimes that is uncomfortable for people. Also the header pic is slightly out of focus – that’s either artistic or it’s because I couldn’t get it to focus that close up on the phone – you decide 🙂

1 that’s the last concession she ever had to make – I know who the boss is in our house 🙂

Categories
Engineer fun stuff ofcom

And the hot news is…

Normally I’m fending off ideas for blog posts. This last couple of weeks I’ve been wading through a soup of Awards Entries which take yonks to write, especially when they limit you to writing your life story in 250 words. Bit of an  exaggeration but those of you who have to do that sort of thing will know what I mean.

So I’ve looked up, drawn breath and thought what do I want to write about. There’s the massive DDoS attack against CloudFlare that was in all the news earlier in the week. “Internet grinds to a halt” – that kind of thing. It didn’t affect us.

Then there was the cable cutting by Egyptian insurgents, demonstrators, rebels, whatever they were. Didn’t affect us though I know one or two people with operations in the Middle East and lots of traffic to Pakistan that were affected. Not us though like I said.

I note today the Register talking about how capital expenditure by network operators is very rarely recovered. I guess that doesn’t apply in our case as we are not just a bits shifter. We are into added value services that generate good gross margin. We are in this game to make money.

If you’re not in the trade you might not have noticed the Ofcom consultation on Narrowband Markets which closed on Tuesday. Amongst it’s various nuggets the Ofcom proposals contain suggestions like “if you get your line rental from BT then they would also be able to compel you to get your minutes from them as well”.  Not good really and I’m to sure that is what Ofcom wanted to say but that is how it came out on paper. Timico responded through ITSPA, that fine Trade Association that looks after everyone’s interests in the Internet Telephony space – that’s yours and mine if you but knew it. I thought about a specific blog post on the subject but no, too tedious! Yawn…

Yesterday’s news was the 40th anniversary of the mobile phone. In those days it was the size of a phone box but, hey, you could stick it in your boot (trunk) and drive it around. That was yesterday’s news. This blog ain’t a retrospective. It’s progressive and funky. Move on.

Today all the broadsheet tech pages, at least the currently free to access ones such as the Grauniad and Torygraph, are talking about the leaks of info about the forthcoming Facebook phone – poetic license intended – more here. It might interest some people but not me. I don’t trust Facebook though I do use it to keep in touch with the kids and have to admit to having two Facebook Pages of my own (here and here). One assumes btw that with modern spellcheckers they never get the Guardian spelling wrong these days, unless they use an American dictionary maybe. Whilst claiming immunity to nostalgia there are still some things worth gazing back wistfully over your shoulders. The Grauniad spelling is one.

I’m a bit of a mixed up kid when it comes to these social media platforms and online privacy. On the one hand I complain about it and say I don’t trust any of them. On the other hand I still carry on using them all in one form or another. It’s unavoidable unless I just take an allotment and spend all my time growing carrots (or peas, beans and spuds – that kind of stuff anyway. Not sprouts as I’m not very fond of them and as for broccoli!!!). #isnotgonnahappen!

Anyway I can’t think of anything to write about today so I’m going to give it a miss. Feel free to post some ideas as comments. If nobody does I’ll take it as an endorsement of my own inactivity and assume that you are either still in Tenerife catching some rays, or skiing in Bognor Regis, WL.

Catch ya later 🙂

Categories
Business mobile connectivity phones

year on year blog stats show huge growth in mobile users

Interesting to see how readership of this blog has changed year on year.

In March 12012 only 12% of visits came from mobile devices. By March 2013 the figure was 35.5%. The number of visitors to the blog has also grown by 88% year on year (March 2012 – March 20131) so the actual real terms increase in readers accessing trefor.net via a mobile device has increased by 458%.

I note that in 2012 the iPad was the most popular device followed by the iPhone and the SGS2. In 2013 this has changed to iPhone/iPad/SGS3 though there are so many variants of Samsung phones in use that if you add them all up the numbers for Android are roughly the same as for iOS.

There were very few visits from the Nokia Lumia series and none from the Blackberry Z10.

1 year on year for the full year numbers to the end of March have grown from 110k to 220k visits fwiw. It is only a small property as blogs go.

Categories
Business Cloud xaas

Which cloud services do you use for work?

April is normally associated with rain so I’m having a bit of a cloudy1 month. Other than the services we host ourselves in our own private cloud Timico uses three main external cloud based services: ServiceNow, Salesforce.com and OneSource. I guess we also access tools on remote portals for BT Wholesale and Openreach which could at a push be categorised as “cloud” based services. I also personally use Eventbrite when I organise industry bashes such as the trefor.net Xmas party and my industry dinner debates.

Trefor.net also uses the whole suite of Google services and in order of level of use I also have Microsoft/Skydrive and Dropbox accounts. I also have an Apple ID but it doesn’t get used much.

I tend to mix work and play – I only have one laptop which gets used for both.

What I am interested in though is how you, dear reader, use the cloud for work. Are you on Google Apps or Office365? What other cloud services do you use and what is your experience of using them. Do you have problems with outages? How do you get around these problems?

Have you taken the plunge and gone totally cloud based? What size of business are you? My impressions are that it is easy for small businesses to go into the cloud and for very large companies the business case is compelling but not so easy for those in the middle. Is this right? Does the global nature of the cloud give you a problem in your line of business?

Answers either on a postcard stating point of view or by leaving a comment.

atb

Tref

1 Of course it’s not meant to be bloomin’ freezing but I’m sorry I have no control over that – if any of you do then for goodness sake get on and sort it 🙂

Categories
End User mobile connectivity online safety

Unwanted text messages from dodgy outfits

Just had two text messages in this morning. One made me smile. It was from Premier Inn (yes I no longer suffer Travelodge) reminding me of my booking and booking reference number. I thought that was good. “Like”.

The other was from an extremely dodgy looking outfit saying “Government Legislation allows any unaffordable debts to be legally written off. Reply Y for a callback or click www.d-lg.co.uk and use our quick enquiry form”. The number was 07767169003.

Following the link takes you to a really dodgy looking site telling you nothing about who you are talking to. This really annoyed me – the opposite effect of the sms from the Premier Inn.

We the people really do need to get to grips with this.  In fact that statement about Government Legislation must surely be erring on the side of illegal. I think I will explore it and find out more.

Categories
broadband Business

Ethernet over FTTC Broadband

I learnt all I needed to know about Ethernet over FTTC broadband from this supercool infographic over at Timico. Supercool infographics are all the rage these days and this one is right up there – our graphic designer John Heritage is the master of his trade and boy do the product managers know their stuff.

Ethernet over FTTC is over twice as fast as EFM, almost half the cost and half the lead time to install. Now that’s what I call a deal.

Affordable uncontended bandwidth for the business that wants to get into in the cloud. Available now to 36% of UK businesses (1.1m premises), 54% by March 2014 and from all good Timico outlets near you. You know it makes sense.

T’s & C’s apply:
Ethernet over FTTC requires a new telephone line to be provided without any other service enabled on the line. Charges for this are not included as part of the Ethernet over FTTC product. 13 working day lead time does not include the time to install a new telephone line. Bandwidth is dependent on line conditions and distance from cabinet. Price differences calculated by the difference in price quoted for a 5Mbps Etherent over FTTC and EFM service based on a 12 month contract. Sources www.btwholesale.com and www.openreach.com. I should be in advertising. I used font size 4 for a laugh here. I’ve been thinking about doing a spoof advert for some time since listening to an ad on the radio whilst driving along – there seem to be more T’s and C’s than actual advert. In this case there isn’t anything contentious but I thought I’d do the really small font for a laugh anyway. If you’ve magnified this small print so that it is large enough so see you can check out the infographic again here.

Ciao

Categories
broadband Business

Reliable broadband…Just How Important is It? – #godigital2013

Importance of reliable broadband – video interview

Pinched this off YouTube – it’s a quickfire interview I did at the onlincolnshire #godigital2013 conference

I’m talking about how mission critical reliable broadband is these days and how you plan for problems.

You know it makes sense…

PS In the vid I’m wearing my new sports jacket – Harris Tweed. As the winter continues it vicious bite it makes a lorra lorra sense

Categories
End User fun stuff

Is there a Lord Trefor Davies in the house?

I’ve recently discovered a wonderful way to avoid nuisance sales calls. A lot of these calls come as a result of visiting trade shows. You have to hand over your contact details to be allowed in and over the years I’ve been to a lot of trade shows.

The last few I’ve signed up for I’ve used the title Lord or Reverend, for a laugh really and partly out of admiration for the Rev Adrian Kennard over at AAISP.

After the first time I used these titles I’d turn up in the office the following week and Verity our receptionist would say “you had three or four calls for “Lord Trefor Davies”. It was an Eureka moment. Now whenever Verity gets a call for Lord Davies she understands the game and tells them I’m in a meeting (at the House of Lords maybe 🙂  ).

Now it’s become a regular bit of fun for us after a trade show. Simples. I’ve ruined it now though because if all of you start doing the same thing the game will be up.

Categories
competitions End User

The trefor.net TGI Friday Megamug prize with pen and teabags Awards Entry Competition

I’m ploughing through some awards entries at the moment. Urgh its like wading through treacle especially if you are entering multiple categories. The problem is that they all have similar judging criteria designed to produce submissions from multiple entrants that must look fairly similar – “We bend over backwards to provide our customers with great service” etc.

There is even one criterion within a VoIP category that asks whether we support dial up! And you get about 350 words to cover:

Price and value for money
Differentiation from competitors
Level of customer care
Value Added Services
Scope of service
Security capabilities
Network and technology strengths
Service reach and capacity
Flexibility and scalability
Reliability and levels of service
Innovation
Entry level broadband package etc etc etc

It’s a challenge especially when most ISPs in the UK sell the same bland commoditised services (except for top B2B operators like Timico of course – we wrap ours up in funky business grade bundles with 24×7 support and throw in innovation, flexibility, security, scalability and all the rest of it – comes naturally, it’s in the DNA 🙂 )

So, bearing in mind this is Friday (TGI) and Friday is competition day I’m going to come up with an innovative competition that you can all enter. Also the prize this time is not just a fabulous Timico Megamug with terrific velvety smooth writing Timico pen. This time I’m going to throw in a box of teabags (brand TBC but it will be English breakfast – whatever is on offer in Tesco).

Gap while I try and think of a competition>

 

 

Ok got it.

All I need you to do is tell me why you deserve to win and what you would do with the prize. Get entering.

PS there are no judging criteria – write what you like, I’ll pick the winner I like.

PPS I like the idea of having a trefor.net Awards Night. Worth giving some thought to.

Categories
4g Business ofcom

EE by gum – 4G hits the fells

EE 4G availability in CumbriaTwitter informs me that EE has launched its 4G broadband service in Cumbria. Great. Their press release tells us that their coverage extends over nearly 100 square miles and over 2,000 residents, many of whom are homeworkers.

A quick scan shows that this news is all over tinterweb. For some reason no one other than B4RN sends me press releases so I don’t have a blog post already written about this one :). Not that that is a big deal – most of the stuff out there just regurgitates the press release which ain’t particularly imaginative or value add.

What would be interesting to see is the business case put together within EE for the service. Prices apparently start from £15.99 a month and presumably scale up based on bandwidth consumption. Assuming the take up was in line with the national uptake for broadband (74% in Q1 2011 according to Ofcom) and bearing in mind the lack of competition then that would give EE 1,480 * £16 = £23,680 a month or just shy of £300k a year revenues. I would guess they will be able to make money out of that. I’d also expect users signing up for this service to buy other EE services so I should think the overall revenues will be quite a bit higher.

Out of interest I went into EE’s availability checker it told me that the service wasn’t available in Cumbria yet! I don’t live there anyway!! If I did live in Cumbria I would buy the service and find out what this internet thing is all about.

That’s all…

Categories
broadband Business Cloud ofcom

How the cloud is changing old business practices

an original picture of a cloud

Broadband cloud services make their mark at Olnincolnshire conference

Gave a talk this time last week at the The Onlincolnshire Digital Conference (#godigital2013) chatting about what sort of online or broadband cloud services our customers start to use after they have FTTC installed. I was not the only one. Rob Wilmot of BCS Agency (some of you will remember him as founder of Freeserve) and Stephen Parry of LloydParry told us about the cloud services they used in running their businesses.

Something that Stephen said really stuck in my mind. He uses a SAAS product called FreshBooks for his accounting, invoicing and expense management. What’s more he uses it on the move and recounted a story of a visit to a client in Frankfurt. After having lunch with the client Stephen photographed the receipt and loaded it into his expenses folder using the FreshBooks iPhone app.

After finishing his day’s consultancy and heading back to the airport he invoiced the customer from his iPhone, including the cost of the lunch (no such thing as a free one). One assumes that the customer pays electronically by bank transfer. Wham bang job done.

This is the future.

Categories
End User fun stuff

station announcements

I have just invented two new and different ways of making train announcements at railway stations. The ideas came to me when standing around at Kings Cross station waiting for my own train to be announced. Announcements for other trains came and went but not my own. I found myself saying to myself “that’s all well and good but it’s not my train and I am therefore not interested”.

The first idea is that you should only be able to hear the announcements that affect you. I have no idea how to go about implementing this idea but that’s not my problem. I’m the ideas man – someone else goes away and makes it happen.

The second idea is that the accent of the station announcement should reflect the destination of the train and each of the stopping points along the way. This came to me when I noted that “Hull” was pronounced with a decidedly “correct” English accent rather than saying “Ull” as they do in that part of the world.

So a train going from London to Aberdeen via York should have announcements that start in Cockney, flow through a Yorkshire brogue and end up with a strong Scottish lilt.

Och aye!

Categories
Business fun stuff

The long tail

southern syringe servicesYou have to love life. If you don’t love life you need to do something about it. One of the reasons you should love life is its diversity. I was walking to Kings Cross Station this morning and passed a lorry with “Southern Syringe Services” emblazoned across its side.

My first thought was “wow what a cool name”. I was compelled to take the photo. Neil Armstrong was with me and marvelled at “the long tail of business”.

Timico has roughly 20,000 customers. Some are big household names but most you will never have heard of: golf clubs, plumbers, cocktail bars, manufacturers of oscillators etc etc.  This is the long tail. There are lots of ways of making money out there. You don’t have to do anything fancy or exotic.

I don’t know if Southern Syringe Services are a customer, probably not. It’s a big big market out there. Very big and very diverse. I note that they don’t appear to have a website which should represent an opportunity for someone but there again they were acquired by Bunzl in 2006 so maybe they are still thinking of what to do with the brand. Also their market is pretty niche so I guess they already know all their customers.

Anyway you know where to go if you ever need any syringe services.