Author: Trefor Davies

Liver of life, father of four, CTO of trefor.net, writer, poet, philosopherontap.com

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End User gadgets

testing testing can you understand me at the back?

Here for your delectation and delight are some experimental video shorts. I’m looking at ways of moving the blog content on and this is one of them.  These videos are approximately 60 seconds long, that being the attention span (max) of many people using the internet these days. This is being somewhat unfair as readers of trefor.net spend on average 90 seconds on the site with some days hitting 4 minutes.

The videos are unedited – single take recordings. I don’t want to spend hours making each video but I wouldn’t mind receiving some feedback on the content and the unstructured/unedited approach. More videos banged out quickly is better in my mind.

I used used a Logitech HD Pro Webcam C910 and also wouldn’t mind hearing what you think of the audio quality.

There are six of them and you don’t actually have to listen to them all though doing so does buy you brownie points and we all know what points mean 🙂 Following some useful feedback I have also put links in for the moment as well as the embed code.

Continue reading “testing testing can you understand me at the back?”
Categories
Cloud Engineer servers

This networking kit is good enough for Jehovah

Timico,data center,Juniper,MX80,SRX 3400The word Juniper always makes me think back to the Monty Python and The Life of Brian movie where a hermit has been living on juniper berries for years and Brian’s followers trample all over his bush.

Juniper has a totally different connotation these days, at least when we talk networking. Clicking on the header photo will reveal some equipment we are currently playing with in the lab before it goes live in the new data center core network.

Timico’s core network actually encompasses multiple vendor equipment but there are a few neat things

Continue reading “This networking kit is good enough for Jehovah”
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Apps competitions End User

My camera keeps ringing – massive prize competition

Horseguards,Parade,changing,guard,Galaxy S2,Timico,competitionI had a full day of meetings in London on Wednesday. At 2.30pm I finished one and I needed to be in Westminster for the next one at 3.15. It was a beautiful sunny day so I decided to walk and made my way down through St James’ Park to Horseguards Parade.

We do have an impressive capital city and I happened to be there as they were changing the horseguards. With a few minutes to spare before the meeting I joined the tourists and got my Galaxy S2 camera out. As I was taking a photo the camera rang! Annoying huh? They will add phone functionality to useful personal gadgets.

That particular photo was lost but

Continue reading “My camera keeps ringing – massive prize competition”
Categories
Business voip

SIP Trunks go mainstream

I went to my first VoIP meeting in (as far as I can remember) the summer of 1999. It was a pulver.com “Executive Retreat” located at the ETSI HQ in Sophia-Antipolis near Cannes in the South of France. It’s a tough life but someone has to live it.

Since then we have been through a couple of recessions and a long hard climb for VoIP technology to become accepted. I knew the day would come but VoIP is now so mainstream that businesses think nothing of installing “VoIP only” voice solutions with no legacy ISDN or analogue lines as backup.

They are doing this because of two things:

Continue reading “SIP Trunks go mainstream”
Categories
Business Cloud mobile connectivity security

Mobile Working Report — CoIT and BYOD Trends

mobile,working,report,CoIT,Consumersiation,IT,BYOD,Bring,Your,Own,Device,TimicoThe mobile communications market has for years been characterised as a commodity space. Selling mobile services was largely a matter of who offers the best price.  The rise of the smart phone and the pursuant growth in mobile data is changing this.

Price is still important but these devices are so expensive that the amount of hard cash people (consumers) are willing to spend on their mobile contract has grown considerably. I know this from first hand experience having a 19 year old student son who spends not an insubstantial amount of his monthly budget on an iPhone4 contract.

This in turn is a source of angst for businesses who have not traditionally provided the bulk of their staff with top of the range handsets. Unless you have been in a media vacuum over the last six months you will know that this has led to a phenomenon known as Consumerisation of IT and the Bring Your Own Device (BYOD) revolution.

I have written about this before. As a provider of mobile services

Continue reading “Mobile Working Report — CoIT and BYOD Trends”
Categories
Business Cloud datacentre

The Cloud — Now is the Time to Invest

cloud,investment,datacenter,Timico,NewarkI attended a “Cloud Computing – security, market development and prospects for the G Cloud” forum in Whitehall yesterday morning. It’s a big topic and there were lots of messages to take away.

The G Cloud programme is the government’s effort to move away from an expensive and silo’d server centric estate that in 2009 comprised 90,000 components in central government alone. We, the UK, are after cost savings and an agility that will allow us the flexibility to take advantage of market and technological developments whilst creating a secure platform that will facilitate new and productive uses of data held by our masters on our behalf. Bit of a mouthful. My words really but also my interpretation of what I’m sure is an elongated brief.

Transport for London’s API that allows train locations to be published on Google maps is a good example of the use of public data made available through an API.

Continue reading “The Cloud — Now is the Time to Invest”
Categories
End User phones

Importance of good web design – effect on a sales campaign

BlackBerry,technical,support,contract,UK,TimicoInteresting to see the importance of good web design in action. We have been running a campaign to sell BlackBerry Technical support. Despite not being trendy anymore many businesses out there use BlackBerry and we sell support.

Initially we were seeing quite a bit of interest but not seeing page views convert to new business. The old landing page was too much like a brochure with not enough “call to action”.

This was changed and we have immediately seen a substantial increase in business taken via the web. Over time we are going to systematically evolve our whole web strategy taking on board lessons learnt.

Continue reading “Importance of good web design – effect on a sales campaign”
Categories
Archived Business

Timico named by Telegraph as one of Britain’s Brightest Businesses

Timico,Telegraph,Britain's,Brightest,BusinessesTimico, as the post title says, has been named by The Telegraph as one of Britain’s Brightest Businesses. That is good to hear.

The research was compiled with the help of NESTA and Dunn & Bradstreet together with inputs from more than a dozen membership organisations and is intended to highlight medium sized companies that the Telegraph thinks will be the backbone of economic recovery in the UK.

Timico has in recent years regularly featured in league tables such as the Deloitte Technology 50 and the Sunday Times/Microsoft Techtrack100 fastest growing private technology companies.  These tables don’t necessarily mean much but as far as I am concerned every bit of positive promotion helps when it comes to growing the business.  It’s a tough old world out there.

It’s also worth noting another article in the Telegraph that says “Impatient entrepreneurs are not the answer“. You should read the article but a well written headline gives away the plot and in this case it’s all about growing at a pace that ensures ultimate success.

Having been been part of a start up in 2004 one always wants things to happen faster. However at Timico we have always taken the long view. We want a business that provides value to our customers and we work hard on that in the belief that this is ultimately what will create value for our investors (me included).

Watch this space 🙂

Categories
Business Cloud gadgets

PC Market Gartner slashes PC market forecast – my wife would agree

Research firm gartner has cut its PC Market forecast citing a move away from traditional computing towards tablets. I think we are not far off the tipping point. My 11 year old son’s laptop may well be the last PC we buy for the family.

My wife, whose PC is about 8 years old, keeps asking to borrow my iPad. She uses it primarily to look up recipes for family meals and sometimes has it propped up in the kitchen when she is cooking.

Her only other uses for a PC are email, banking and sites such as eBay where she is an avid participant. If the browser was reliable enough, which it isn’t on the iPad without support for flash, a tablet with keypad would be all she needed.

Categories
Cloud datacentre End User

Samsung 1TB hard drive for £54!

Samsung1TB external hard driveMy recent post on the pocket cloud was a joke. Today I have taken delivery of a real pocket cloud. It’s a Samsung 2.5inch portable external hard drive and it cost 54 quid! My aging laptop has a 232Gig hard drive that is almost full. That apart it is a perfectly good laptop and I didn’t see the point of getting a new one. I also didn’t want to delete anything and likely start the faff that would be the periodic decision making process on which files to ditch and which to keep.

Problem solved. I am now just moving my least used files onto the external drive.  They will be mostly photos and videos that are also backed up elsewhere.  It is certainly arguable that many of these files are not work related but it is difficult to separate the two lives.  Consumerisation entering the workplace again.

Storage is now so cheap that there is almost no reason for anything to be thrown away ever. Also I think I have become a Samsung fan 🙂view of construction of new Timico datacentre

On a different note our carpark is almost full today. A sure sign that the summer holidays are well and truly behind us. It won’t be long before we are overflowing into the new carpark behind the new data centre build.

Photo is a perspective from the first floor of the Timico HQ building.

PS any bets on when I will fill the TB drive?

Categories
Business internet

ONS report on internet usage shows huge growth in mobile use

I assume everyone has already read The Office for National Statistics published data on internet access in the UK issued last week :). The survey found that there have been significant changes in the way people connect to and use the Internet in recent years. No surprise there then.

There are a few “no surprises” such as the fact that the younger you are the more likely you are to use social networking and that LinkedIn is used more by men than women (with the associated equality in business issues I’m sure, like it or not).

Also over half of us (66 per cent of all adults) purchased goods or services over the Internet. Even my aged parents buy stuff online. Interestingly 31 per cent of us 2010 sold goods or services online (up from 21 per cent in a year).

The biggest wow factor was the number of people using their mobile phone to connect to the Internet. This rose by 6 million between 2010 and 2011  (fastest among those aged 16 to 24) and now amounts to 45 per cent of total Internet users. The time will come when there are more mobile internet users than fixed – my input.

What is slightly disappointing is the fact that the most recent data for business internet use is based on 2009 data in a report published on 26th November 2010 (actually entitled E-commerce and ICT activity 2009).

Perhaps the business community does work a little more slowly than consumers these days but this is such a fast moving world that data that is almost 2 years old seems positively stone aged.

On a side note my son is about to enter his second year at University and his first year in private accommodation. The communications needs of the five lads in his house are 1) fast broadband with unlimited data package and 2) an iPhone. No fixed line telephony thank you very much.

Categories
Apps Business Cloud social networking

Customer Service Twitter Style

albelli customer serviceLast night my wife was trying to upload some photos to albelli.co.uk to generate a hardcopy album. She  wanted to take advantage  an offer from the Daily Telegraph that ran out at midnight.

The uploading did take some time but I guess the albelli servers were busy because of the promo deadline. Fair  enough. Shortly after 11pm she tried to complete the order but the discount that came with the offer no longer seemed to apply. One unhappy wife pulled the plug on the deal.

I tweeted this and had a response from a follower who had the same problem. It looks as if the set up on the server had the offer timing out at 11pm instead of midnight. Not good but mistakes do happen.

This morning I got a response from @albelli_UK with apologies for the problem and asking for more details.  By 9.40am they had sorted it out and my wife is now very happy with their service.

This is a great example of how Twitter can be used as a customer service tool.  Albelli has turned the situation from having negative PR to positive one and won over a customer. Note they will still have to offer a competitively priced service – my wife can very easily find out what the competition is up to on the wild wild web 🙂

PS yes this is the same telegraph that was hit by a DNS hack last night – as far as I can see the problem is still there at 11am on Monday morning.

Categories
dns Engineer online safety security servers

Telegraph Register and UPS DNS servers hacked

The Register DNS hackedIf you have been trying to access the telegraph online or TheRegister tonight you might come in for a bit of a surprise as the sites look as if they have been hacked.  More specifically it looks like some  Domain Name Servers have been hacked, diverting traffic to other pages.  Many people will not notice.

Click on the header to see more of what the Register site currently looks like. At this point in time the hack is less than 30 minutes old so I don’t have any more info but if I get a chance I’ll update the post as news comes in. Or just Google it. I saw it first on Twitter.

Categories
Cloud Engineer virtualisation

It’s All About Storage – datadomain #VMware

datadomain storage

Nice bit of lab kit we have just installed downstairs. This is a datadomain DD630 backup storage device.  You can see that it has 12 x 1TeraByte hard drives – that’s quite a chunk of storage compared to your laptop or desktop PC.  The box above it is running test servers using VMware (click on the header photo to see it all).

This is all lab work being done in preparation for the new data centre when it opens in January. The twelve 1TB drives result in around 9TB of useful space once RAID, hot spare and storage of the OS are taken into consideration.

The beauty of this though is that we are likely to be able to store far more than 9TB of real data once it has been “deduped”  – for example identical copies of operating systems removed. In our trials we are backing up some VMs and are seeing 2TB of data being compressed and deduplicated down to only 140GB on the datadomain. We won’t necessarily get the same savings when the system scales up but it is easy to see that it is an attractive piece of kit.

One of the nice features is that if you lose your primary VM server then the system allows you to boot from this backup whilst it rebuilds the original server in the background.  This can save a couple of hours of work – very valuable in  a problem situation.

As we start building out the virtualisation platform I’ll do some more update posts. The inset photo is the same kit with the front cover on.

Categories
Archived Business

All those who want a job get in line #Timico

I note that we have a lot of job vacancies at the moment –  Sales Director (Partners),  eBusiness Manager, Biz Dev Manager – mobile services, Telephone Sales Manager – SME Telesales and finally 3rd Line Technical Operations – IP Telephony.

Its a very exciting time to be around this industry and certainly a great time to be joining Timico.  We have been prominent for the last few year as one of the UK’s fastest growing tech companies and we plan for this to continue.

Timico is spending a lot of cash  to promote future growth.  This is not just in sales. We are talking systems, core network, a new data centre,  quality, everywhere really. The business is moving into a new phase.

If you want to know more check out or website.

Categories
End User phones

Who wants an iPhone5? or Apple smart phone market share could reach 44%?

An apple - grown in my back garden at home

Following yesterday’s Apple iPhone5 stunt we conducted a huge1 survey of Newark mobile phone users to find out how many of them would want to buy the gadget when it goes on sale. The results are as follows:

No  I’m happy with my current phone (49%)

Maybe but not for a while (20%)

Yes  can’t wait (16%)

Maybe  I’ll wait and see confirmed specs (8%)

No  I hate Apple (8%)

1A massive total of 51 people responded to the survey which was exclusively conducted on the Timico intranet. This is the biggest ever survey of its kind conducted by Timico at Timico for Timico. However I thought the results were too exciting to keep inside Timico so I’m sharing them with y’all.

If Apple want to send an iPhone5 demo model over before the launch I have an 11 year old who is totally unhappy with his newish Nokia N97 with occasionally working touch screen (ungrateful wretch).

Wouldn’t touch it myself though.  I’m one of the 49% who are content with their lot – in my case a Samsung Galaxy S2.

Interestingly Wikipedia tells us that Apple had 18.5% share of the smart phone market in Q2 11 which isn’t a million miles adrift from our “Yes can’t wait” number. Presumably their research is somewhat more scientific than mine 🙂 .

The 44% market share forecast comes from the total of yes and maybes, in case you didn’t get that – somewhat tongue in cheek I know but in keeping with the rest of this post.

Categories
End User phones

Statistics suggest that Apple staff must lose many phones a year #iPhone5

You don’t need this blog to tell you that hot news this morning is that an Apple employee has gone and lost an iPhone5 prototype in a Mexican Restaurant in San Fransisco.  This is almost not news because it is becoming a regular occurrence – it happened before with a previous version of the iPhone.

This is quite timely because at Timico we have been studying mobile handset security issues at work. We talked to directors of 200 companies in the SMB sector and found that 76% of businesses had staff who had lost company mobile phones in any given year. Unsurprisingly the bigger the company the more likely they were to lose more phones.

If you extrapolate our data to a company the size of Apple then the chances are their staff lose thousands of iPhones (assuming any other device would be heresy) a year. Statistically someone with a new iPhone prototype is bound to lose it at some stage though you would have thought they would take a little more care. I guess the euphoria of being in an elite band of iPhone testers leaves you a little more than light headed.

Our survey came up with lots more interesting stats which I will be writing more about over the next week or two so watch this space 🙂

Lots more coverage on the iPhone5 loss here, here and here.

Categories
broadband Business Cloud virtualisation

EFM Growing at 53% Year-on-Year Driven By Need to Access Cloud

Rhossili beach far away in time

These days I back up all my family photos on both an external hard drive and online on Google+ (it’s free and so far I haven’t hit a limit).

In August I had two holidays. From surfing on the Gower I brought back 2GBytes of photos (not including those I took on the Galaxy S2 which automatically upload when in range of a wifi and most of which had done so before I got home).  Wild camping on the Isle of Mull generated 2.4Gigs of media including video.

That’s not only a lot of storage for one month’s activity but it is also a lot of bandwidth used to upload the photos to Google+. Assuming my home ADSL does 1Mbps upload speed, which it doesn’t, and assuming no packet headers, which there will be, it would take me around 10 hours to upload that lot.

In the office I have a 100Mbps connection and the whole of August can be uploaded in the the background in a fairly short time. The bottleneck is probably the Google+ server at the other end though I am not familiar with Google’s i/o speeds for a given account if they have any.

With cloud services the upload speed, long ignored as secondary by the ISP community, is becoming a critical factor. At Timico our ADSL sales into the business sector are still increasing but at nowhere near the rate of Ethernet. Although an Ethernet circuit is of much higher value than an ADSL (or FTTC) line the number of lines is growing nicely.

The first 8 months of this year have seen an increase in Ethernet in the First Mile (EFM) activity levels of 53% over the same period in 2010.

This is happening for a number of reasons. Firstly EFM is more reliable than ADSL and carries a Service Level Agreement. Secondly is the symmetrical performance – EFM can have up to 10Mbps upload as well as download. This combination is important because companies are increasingly using resources in the cloud as part of the day to day running of their business and many of these online resources, such as VoIP, are mission critical.

Large businesses have been using Ethernet for years – they were traditionally the only ones that could afford the cost. They also have the distributed systems and resources that requires the reliability and speed. Now SMBs are moving into the cloud – 48% of those in the UK according to VMware.

This means that there are going to be a lot more customers out there looking for higher upload speeds. At 10Mbps FTTC does bring faster upload but the FTTC footprint is still under construction. In the meantime there are over 2,000 EFM POPs out there (BT and TalkTalk) which probably cover a fairly high proportion of UK businesses.

Coming back to the photos the average size of jpg from my Canon Powershot is roughly 3MBytes – some more some less. This is for a 12Megapixel camera. Looking back 5 years I had a 4 Megapixel camera that produced 1MB jpgs. This suggests to me that in 2016 I will be taking 36Megapixel photos using 9 or 10MB of storage. My 4.4GB August family photo album would be more like 14GB which would still take 3 1/2 hours to upload even if I had a 10Mbps uplink speed.

It is easy to imagine that in 5 years time 10Mbps upload won’t be good enough for home use let alone business and that everyone will be looking for the next level up. It is also easy to imagine that people will find it hard to remember what the world was like before they lived in the cloud.

Categories
Apps Business Cloud virtualisation

UCAS should have a cloud based virtual system that can scale with demand

The A Level results were released just before I went on holiday. For me the noticeable bit was the fact that the UCAS system failed to cope with the demand for people wanting to see how they got on. Someone from UCAS came on BBC Radio to discuss this and mentioned the fact that due to next year’s University course fee hikes they had planned for a huge increase in visits but in the end the capacity was still inadequate.

This is clearly an example where a cloud based implementation would get by the problem. UCAS would have been able to increase the resources available just for the period of high demand which is of course only for a few days in a year. Lets hope they get their act together for next year when kid #2 goes through it all.

PS I’m back – didn’t have time to write this in the mad rush before going on holiday.

PPS It’s good to be back 🙂

Categories
End User travel

I’m off on holiday again – different kind of surfing

surfboards at Llangenith, Rhossili Beach, Gower

No more posts until after the Bank Holiday. This time we are going surfing on the Gower peninsula where there is of course no mobile signal to speak of and therefore no internet connection and no surfing the web. I’m sure the residents don’t like that situation but us tourists do.

When I get back it’s going to be an uber busy Autumn and I look forward to re-engaging with everyone fully refreshed and having used up all my annual leave allowance.

Ciao (or hwyl, seeing as I’m of to Wales).

Header photo was taken last August at Rhosili beach (far away in time).

Categories
broadband Business

Some BDUK money should be used to educate rural broadband champions #DEAPPG #DigitalBritain #finalthirdfirst

BDUK broadband cash didn't reach this farm cottage in time


BDUK broadband money needs partly to be spent  on education.

Much has been written on the subject of rural broadband and the digital divide and yesterday it all hit the news again as the Government published details of which areas will get how much money towards taking “broadband to all”.

This ranges between zero if you (are lucky enough to?) live in densely populated London to £31million if you live in Devon.

I’m not going to repeat stuff previously written on this other than to say I see the government is caught between a rock and a hard place – the few organisations able to deliver scale are unlikely to deliver what’s best and more over cost effective for the longer term prosperity of UK plc.  I don’t however see an alternative strongly waving a flag saying “this is how it should be done”.

There are islands of hope – for example B4RN.  However B4RN is lucky enough to have someone local called Barry Forde driving the project that really understands what he is talking about.

I listened to BF and a council official being interviewed on Radio 5 Live yesterday afternoon. Not only did the presenters not know what they were talking about but neither did the council official. How can we expect local authorities to create projects in their regions if they don’t understand the issues facing them? The outcome is that councils resort to accepting the friendly arm round the shoulder from a incumbent whose goal in life is not to help them but to take as much of their money as they can.

It would make sense to me for some of the BDUK broadband cash to be used to fund independently provided educational programmes for people wanting to champion local broadband network projects. At least then they would be able to make informed decisions about what to do with the money.

PS I realise it is a game but I do wish the Government would drop this PR spiel about having the “best superfast broadband network in Europe by the end of this parliament”. Who is kidding who?

Categories
Cloud End User surveillance & privacy travel

Fancy popping down to the library for a coffee?

British Library with St Pancras Station in the background

Popped in to the British Library for a coffee yesterday en route to a meeting. It’s handily placed next to Kings Cross Station and I had only been there once before when I gave a talk on the likely impact of the DEAct on public intermediaries such as libraries and universities.

I was very pleasantly surprised with the place but it did make me think what will happen when all books are available electronically? In theory people will have much less reason to visit a library, other than for a quick coffee and, in the case of the British library to view some “ancient treasures”. This potentially must go down as a great source of sadness.

I’m probably not a good example though since I don’t usually like to borrow books from a library or anywhere else.  This is because, for those of you unfamiliar with the system, you have to give them back. I’m sorry but online doesn’t cut it for me either. I have to have bookcase lined walls where I can identify old favourites by the colour of the spine. I have kindle on my iPad but have only ever downloaded free, “out of copyright” books – Darwin, Marx, Plato et al. Good stuff I know but they are a better read on paper.

So how will our behaviour towards books change when everything is online? Will an online librarian ask you to turn the music down, or the TV? Ssshhh for kindle’s sake.  Or am I barking up the wrong tree here?

Categories
Engineer gadgets

It pays to shop around – Dell Inspiron M501R

Dell Inspiron M501R Laptop

My youngest is getting kitted up for “big school” – the Lincoln equivalent of Harry Potter going to Hogwarts.

He will have to learn a whole new set of skills – the mind can only boggle at what. For example one of the kids told me the other week that everyone knows how to get around the school web content filter. Of course it is highly illegal to do so but…

I don’t really want to know what else they will learn, other than what I will hear at parents evening when I get to meet the teachers.

I have had a policy of equipping the kids appropriately for secondary education. They have all (4 of them) had mobile phones and PCs as an essential part of their kitbag, along with pencil case and PE kit.

When my oldest, now 19, went “up” we bought him a PC for £800. I don’t remember the spec although my wife still uses it, not without complaint. The heir is now onto his third computer – the last two having been laptops.

The next two got PCs as well, ie not laptops. However this time round I’ve been amazed at how cheap these things have become.  I bought a Dell Inspiron M501R Laptop (4GB RAM, 500GB HD, 15.6″ screen) for £319 from Tesco including a £50 discount voucher and 6 months interest free credit (and 758 clubcard points – I bought a bag too!).

There were suggestions on Twitter that I should just get him a tablet but tabs ain’t good enough for homework yet, for that is the purpose of the purchase.

It was also suggested that at the age of 11 he isn’t going to be particularly gentle with his machine but you know what? It isn’t going to be expensive to replace when the time comes and at least we can make him do his homework in view of a (partly) responsible parent.

PS Sorry if your thoughts are still on summer holidays and not school – you are right that this post is a bit early but if I’d left it until nearer the time I’d probably have forgotten all about it and the moment would have been lost.

PPS please no comments telling me I could have got twice the spec for half the price elsewhere. This would not be productive and I did shop around 🙂

Categories
Business phones

Google buys Motorola Mobility – will Microsoft follow suit with Nokia?

We do live in exciting times. The acquisition of Motorola Mobility by Google turns the pressure on Nokia/Microsoft. Don’t have a crystal ball but it isn’t hard to imagine Microsoft acquiring Nokia leaving us, with Apple, a three horse race.

The interesting question is what happens to the other phone vendors? It becomes increasingly difficult to imaging RIM, HP and any other vendor with their own OS making any headway in this market and the pure hardware vendors (in this case) such as HTC and Samsung must be concerned despite the placatory noises coming out of Google. I guess if nothing else it will heighten their need to maintain competitiveness which is good.

Motorola brings huge benefits to Google: a large patent portfolio, hardware nouse and a resource of developers. I recently took a look at Motorola’s Xoom (online only – there is a limit to how many gadgets I can afford to buy and I’m not ready to buy another tablet yet) and it looked like a good first attempt.  I’m looking forward to seeing the products that come out of this acquisition and I would think that the staff at Motorola Mobile are on a high.

Categories
broadband End User

What Would You Do with Unlimited Broadband Speed and Bandwidth?

I sat in on a BT call recently where the experience of people on the FTTP trials was discussed. Individual users begin to see the bandwidth  constraints of far end networks and servers. In other words their own connection might be like a cow pat off the proverbial shovel but they were still having to wait for a response from a website they were looking at or downloading from.

It would be quite interesting to hear what people might do with the internet if they had unlimited broadband, no bandwidth constraints anywhere.

As a starter I asked around the office and was inundated with good inputs – though there is a theme if you read through the  bullet points below. Thanks to all who provided feedback – I don’t think I need to comment further myself at this point other than to say that whatever you can imagine yourself doing with your connection I could easily envisage multiplying it by orders of magnitude. ie if you think you could regularly use itto download 10TB data then 100TB is around the corner.

  • The only real use of unlimited bandwidth for consumers would be for Media functions. The current demand for TV and movies “on demand” both streaming and purchased and stored on a hard drive (both legal and Illegal) and as we are in a I want this now culture waiting 1-2 hours for a download isn’t good enough which is why Streaming from places like Lovefilm and Netflix is taking off .
  • Linking ourselves via wireless into our own neural network to gain information/communication anywhere any time via an implant – I’d have one! I wouldn’t want anyone to upload from me though:)
  • I think the point is “what would you do if you had unlimited internet access and it was legal to download whatever you want”.The reason I say this is that in an ideal world I’d leave it downloading films, music etc all the time, but of course these come at a cost.  This means that in reality I won’t bother doing this as I can’t afford the actual content that is available.  Therefore the argument that it isn’t required sounds quite just.
    However, if the content were free as well (or a volume was provided by your ISP) then this becomes much more appealing.
  • I can’t imagine I’d change my usage.
  • As more and more devices require updates and internet connection – anyone with a “capped” or limited internet connection can be soon either stuck with an out of date firmware or unable to update as they have reached their limit. Or they get half way through watching “All creature great and small” on the iplayer and they hit their limits.One thing that bothers me is the online films – I would love to use this service, but my speed is to slow at peak times and also I would watch one/two films, hit my limit and not have any internet access at all or if I do I am paying through the nose for it.Cars use the internet  (mainly Mercedes at the moment – 3G, but they can connect to you home LAN via wireless if the 3G is not in your area).   Nearly all new  TV’s have an Ethernet connection – some fridges do – kids toys do.The list goes on.If your car is uploading its data, your kids on the PC, your wife is online shopping, your fridge is ordering your shopping – that is peaking your bandwidth how do I get my work email? Like anything in life if it exists should we not be able to have it – or as humans are we being more greedy with our self-obsession.
  • The main benefits for me would be enabling a complete migration to the cloud for all local file access. For example, if speed wasn’t prohibitive for me accessing and editing files in programs such as photoshop, I would.Dropbox for example one become much more useful. Productivity and redundancy – 2 birds with one stone.Then you have the benefits to full digital delivery of entertainment.TV on demand taking off, gaming on demand… Goodbye Blockbuster. I know it happens today, but we are still scratching the surface of what is achievable.
  • Never had an enquiry or request for unlimited bandwidth. My customers just want unlimited usage!
  • For the vast majority of home users I can’t really see the need for over 100Mb which would be sufficient to stream HD quality video. If a 1Gbps home connection was available and affordable I suspect the few people that would actually require this speed would use it to host their own servers instead of using colo / hosted services.It would be inevitable that a large number of these servers would be hosting copyrighted material. Such a fast connection would make remote storage and cloud computing services available to a larger number of people however not everyone would want to use such services given the security implications.Obviously the previous statements would only be relevant if the 1gbps was symmetrical.Given that I myself live in the countryside and struggle to get 1Mb I would much rather money was spent to upgrade the network in the more rural areas to bring them in line with the rest of the country.Such an upgrade would cost hundreds of millions even billions and given the current economic situation I can’t see it ever happening nor would the majority of tax payers want to foot the bill.As a side note a 1Gbps connection is available or will be very soon to some of the Japanese population so I’m sure some usage details will be available at some point.
  • If it was truly unlimited in speed, I would move everything from my 6 Terabytes of storage (entire 250 DVD/Bluray collection in digital form as well as thousands of CDs backed up in digital form and entire photo collection) to the cloud as it would reduce my power consumption and (more importantly) make them available everywhere I went.  As it is, even with our 50MB Virgin Media service it would take too long to upload all of this as well as keeping it up to date.  It would help with other services like BT vision, sky on-demand, letmewatchthis.ch etc. It’s not like you need 1Gb to check your facebook 🙂
  • Community area i.e. our Village Hall – Setup Broadband connection for communal use. TV, Games, laptops, i-phones (simultaneously)
  • Stream HD TV, currently a no go for us, and imagine if everyone in the village did it
  • Being a keen users of services like Dropbox, snapfish, spotify and sky-go I would say that if bandwidth were no object we would subscribe to an increasing amount of residential ‘cloud based services’ and make more use of the available software, storage and processing capability that these sorts of solutions provide.Last night for example we uploaded, shared, modified and purchased for print over 300 photos on Snapfish, however the given that I was also working on salesforce.com it created a bottle neck and we had to leave the upload for over an hour to finish off, this would have also put pay to anything else we were doing on the net. If unlimited bandwidth were available I think there would be a vast update in online storage solutions and cloud based services. Equally we frequently pop to Blockbusters or download films from Sky box office however if a reliable, constant and high speed internet connection were available we would simply stream media from whichever provider was making it available.It is not however the only issue that needs to be fixed. We are now finding that with three or four iPod touches, three iPhones, a couple of PSP’s a PlayStation, Nintendo Wii, wireless streaming media throughout the house with Airport express not to mention a couple of work laptops, an iPad and home PC we are now finding that before we can trouble the internet connection we are struggling with our internal network, both wireless and wired as the demands on our pair of not too shabby £120 routers !
  • I cant see the use for 1Gb broadband at this very minute but it can be likely within a year or so.One of the things it would definitely change is the way we watch TV especially since Sky have launched their Sky Go which allows Sky customers to watch Sky content via the Sky Broadband service. Virgin Media have a similar offering but the best thing Virgin is that they are now offering the TIVO box which allows you to record upto 3 programmes while watching another. This clearly will use a lot of data. In our household we are constantly fighting over the remote to watch our programmes and as a result I and my wife have started recording programmes on Sky+ to watch at a later time. My son tends to watch Cars the film over and over again.My TV set is not HD but the one I want is very very expensive so Im having to wait a few months before I can even think of purchasing it. The reason is that the technology allows the TV to connect to the Internet for Rich Content and I believe this is where we will need to have at least 50Mb of broadband connectivity. If we say there are 3 people watching or streaming programmes in HD content, that will using a fair amount of bandwidth. Also I believe we may get into a state like the far-east where we will be bombarded with content based advertising!!Also I have heard of a UK manufacturer whom has launched a games console which is cloud based and I believe our desktops/laptops will go the same way like Google Desktop. I wont be surprised if Nintendo/Sony or Xbox start going down this route. Also with appliances which will be internet based like Fridges automatically ordering your groceries before they expire. I believe we will be looking at a home controlled by the internet, but that said 1Gb does seem to be too much and not really required in my eyes. Most of the above is not essential for life but clearly will make things easy for us but only for those who can afford it.
Categories
Apps Cloud Engineer virtualisation

PCoIP over VMWare View (for Keeping Up with the #Cricket Wherever You Are)

PCoIP thin client technology in use
I’ve been trying out thin client software at the office, specifically PCoIP running over VMware View.

It’s going very well. The station I sat at had just a keyboard, mouse and screen with a small connector box hooking me up with the network. I was running a virtual instance of Windows with the actual application running on a virtual machine in our data centre.

You wouldn’t know that there was no PC in a box underneath the desk.  The beauty of this technology is the fact that I can install a virtual client on my PC at home (or anywhere else) that will allow me to log in and replicate my work environment. It consumes much less power and also makes management of the whole estate much easier.  New users can be provisioned in seconds – the process of building a PC can take a day.

EVGA PD02The experience is great – in fact I didn’t know I wasn’t sat at a PC when I started using it. The header photo shows the workstation set up (a bit untidy – click to see more) and the inset photo (right)  is of the EVEA connector box. You can have up to 4 monitors using a DVI splitter plug – something our geeks really like.

The box is an EVGA PD02. They retail at around £216 plus VAT. When you add the costs of the licenses the individual per unit cost is roughly the same as a fully loaded new PC so the cost saving is in the management – IT staff headcount I guess if you were looking at a large estate.

Note England are doing well in the cricket against India which is why I sat at the workstation in the first place – I wanted an update of the score 🙂 . Invitations to the Oval test gratefully accepted.

 

Categories
End User Regs social networking

We must take care not to destroy the civil liberties we value when considering a response to the riots

We live, always, in interesting times. The global finance system is in crisis, again. There have been riots on the streets, again, with courts working through the night to process the cases of criminals caught breaking, stealing, committing acts of arson, violence, disturbing the peace, assault and grievous bodily harm.

It is natural to react strongly against this and I’m not sure I’ve seen anyone particularly busting a gut to defend the perpetrators. A petition has been started asking that anyone found involved in these illegal activities be deprived of their benefits.

Social media seems to have played a part in the organisation of these riots as does BlackBerry Messenger and the Prime Minister in his speech to the commons today said:

“Free flow of information can be used for good. But it can also be used for ill. And when people are using social media for violence we need to stop them. So we are working with the Police, the intelligence services and industry to look at whether it would be right to stop people communicating via these websites and services when we know they are plotting violence, disorder and criminality.”

This is great in principle but of course not as easy to implement. Also how do we know in advance that they are plotting violence? Do we monitor everybody’s social networks one on the off chance that someone is plotting to do wrong?

For what the PM is asking for there is a parallel in the world of mobile communications. During times of emergency the cellular network can be switched off for everyone except the Emergency Services.  This is down to the need to keep the low call carrying capacity network open for priority communications rather than a desire to stop miscreants using the service.

The situation is slightly different as regards social networking and we have to take great care that we don’t overreact. Twitter, for example, was being used to channel help just as much as BBM may have been used to coordinate the riots. Moreover the fact that these people are communicating using social media tools is likely to be a means to actually tracking them down and arresting them. People have already started being reported for telling friends on Facebook what they have been up to.

There are other parallels concerning internet technologies and the desire of government to control them – website blocking and filtering for example. Where do you draw the line and who decides when a website should be blocked? It has to be a judge. The same applies when considering situations of social unrest as we have just been seeing.

On balance I suggest that we must take great care when considering the application of control over social networks that the PM is calling for.

Note that at the time of writing the HM Government e-petition site has crashed and you get the following message:

Categories
End User mobile connectivity

Mobile data usage – phone versus tablet

I use a couple of SIMs on a day to day basis – phone and iPad. The phone is always with me whereas the iPad is not.  The iPad is also more likely to be used in an area where there is WiFi. Needless to say if WiFi is available this gets used in preference to 3G in any case – longer battery life, faster and cheaper connectivity.

The usage patterns are as follows:

Month/device May iPad May phone June  iPad June Phone
Bandwidth usage (Bytes) 320,270,336 1,241,365,504 262,217,728 662,842,368
Days out of office 6 7

Clearly the phone gets used more than the iPad for accessing data. There doesn’t seem to be much correlation between days out of the office and usage though not that this small sample is particularly scientific. My days out are usually to London and typically I will leave my ancient laptop technology behind in favour of the tablet – lighter and good enough for most uses though not for any serious work.

It looks as if I am using between 1Gig and 1.5Gig of mobile data a month which is hugely more than the average of 200Megs (according to TMobile in January when they slashed usage allowances from 3Gigs to 500Megs). I may not be the average user but this must surely be the way of things to come.

Categories
Business internet media

Internet bandwidth use by press corps at the Edgebaston Test Match #cricket

There is something comforting about the start of a new day in a cricket test match, especially when your side is doing well. We don’t want any excitement, just the occasional run and maybe every now and again a boundary. There is plenty of time, no rush.

Test Match Special is on Radio 4 and cricinfo.com for a glance now and then at the statistics. It feels as if all is well in the Empire, and coming from a Welshman that is saying something. It’s all comfortable establishment stuff and far away from any trouble at t’ mill.

Which makes it somewhat bemusing when in the pre match commentary on cricinfo I read the following:

11.10am An entertaining diktat from ECB at Edgbaston. As reported by NG, “It has been detected that there has been inappropriate use of the bandwidth in the press box with people downloading music, movies, programmes, skyping etc. If you are found doing that today your computer would be blocked. Full Stop.”

This can be read in two ways. Either the occupants of the press box are upsetting the authorities by indulging in copyright infringing activites, which I’m sure they can’t be 😉 or one of our major test cricket venues has inadequate internet connectivity and doesn’t want to clog it up with streaming media.

Actually I would have thought that the press corps would be heavy users of streaming media – watching the game live and simultaneously online for example to catch repeat showing of runs scored, wickets taken etc.

If someone from the ECB wants to get in touch I will happily sort them out with some more bandwidth 🙂

PS the header photo is of the pavillion at Owmby Cricket Club in Lincolnshire. Owmby is one of those beautiful little rural grounds that make it a pleasure to follow village cricket.

Categories
broadband Business

B4RN JFDI FTTH – this is real community at work – not Big Society FTTP

B4RN rural broadband virgin media expansion

I note with excitement the B4RN website has gone live today. BARN do I hear you say? It stands for Broadband For the Rural North and is a community initiative set up by a team including Barry Forde, Chris Conder and Lindsey Annison to provide Fibre to the Home for country dwellers currently either completely unable to get broadband or the connection is so slow it is hardly worth the effort.

B4RN is not a Big Society, BDUK, Government funded project. It is reliant on the community itself investing in its own future. Its founders have become totally disillusioned with attempts to formalise “superfast broadband” projects under government initiatives.

To lay fibre cables to all 1322 properties across the 8 parish areas proposed for the first phase rollout will cost £1.86M. Each property taking service will get 1Gbs symmetrical broadband at a monthly charge currently set at £30 (£25+VAT).

The fibre terminating equipment in the customers property will have a one hour battery back up installed. This will allow those who want to use VoIP telephony services exclusively, to cease their landlines saving the £13.90 monthly line rental charge. Existing telephone numbers can be moved over to the service.

Members of the community can subscribe for shares in B4RN from a minimum amount of £100 up to the maximum permitted under FSA rules of £20,000.

As well as offering shares in exchange for cash investments B4RN are looking to the community to subscribe with payment of labour and/or materials. Of the £1.86M cost of building the network over £500K is due to labour; so there is considerable scope for members to contribute their labour rather than cash. There are many who could dig the trenches, install duct and make good afterwards and their contribution to the project would be invaluable. Similarly there are administrative, clerical and technical support roles to be filled and these skills and time can be offered in kind to purchase shares.

£1.86 million sounds like a lot but it isn’t. It’s around £1,400 per property. It’s a fraction of the what it would cost the likes of BT because their overheads are so much higher and B4RN is benefitting from easement waivers from the local landowners in the interest of the wider community – something that they would be unlikely to do for a for profit organisation such as BT.

What’s more this investment is hugely future proofed as the initial service will offer each property 1Gbps symmetrical connectivity, upgradeable at some point because it is fibre all the way.

I visited the B4RNlocale a couple of weeks or so ago and it is very rural. You can see the detailed business plan with a very transparent presentation of the costs of the project on the B4RN website here. It really does put BDUK to shame.

We all need to give this project our support because it seriously does represent the future of broadband in rural Britain. Also, at 1Gbps if we could but see it B4RN also represents the future of what all our broadband services should look like.