Categories
competitions End User

grand TNMOC caption competition – win fantastic 6 month membership of luxury spa worth £300

valves, valves and more valves at TNMOC

Phil Hayes stands in front of Colossus at TMNOCThis week we have a fantastic membership of the Spirit Health Club in Aylesbury to be won. The Spirit Health Club is one of the top fitness destinations in the South East and whether you live in the area or just pass through occasionally on your way to a data centre in Docklands this is the prize for you.

All you need to do is provide a caption for the photo on the right. The picture is of  Phil Hayes (Colossus Rebuild Engineer) stood in front of the Colossus computer at The National Museum of Computing at Bletchley Park.

commodore calculator on display at TNMOC The photo was taken at the IPCortex 10th birthday fundraiser for TNMOC last week which brought in a couple of grand for the museum.

The prize has been donated by the Spirit Health Club Aylesbury1. Club facilities include fitness suite, swimming pool, a wide variety of studio classes, sauna, steam room, and spa pool. Lifestyle consultants provide a personal touch by giving one to one guidance to help members achieve their fitness goals. Services available on site (but at additional charge) include beauty treatments, personal training, physiotherapy, massages and reflexology.

All sounds great doesn’t it. Good luck with the caption competition – just leave your entry as a comment. You can have until the end of this week to enter.

The second photo is of the Commodore Calculator on display at TNMOC. It was the first and only calculator I ever owned and I used it extensively around the time I was studying for my O’Levels. I still have it in the attic somewhere though it long ago stopped working 🙁

1Please note that the membership is valid for the Aylesbury branch only – Weston Turville, HP22 5QT.

Categories
Business charitable

Newark Castle Rotary Club and Rainbows Children’s Hospice

Newark Castle Rotary club dinnerEarlier this month I was invited to a presentation evening1 by Newark Castle Rotary Club. Timico had made a contribution to a sponsored walk held in aid of the Rainbows Children’s Hospice.

It’s totally humbling when you look at the effort put in by some to help others. In this case there are two groups to mention. Firstly the enthusiasm with which the folk at the Rotary Club put their hands up to volunteer. We would all do well to imitate it.

Secondly is  the work done by the people at Rainbows. The mental strength and sheer goodness needed to work in such an environment is massive. It’s only when you have (four) healthy kids of your own that you begin to appreciate how lucky you are.

Rainbows helps families get through really difficult times and deserve your support. I’ll repeat the link here in case you want to take a look at what they do and maybe even make a small donation.

1I thought it was going to be a finger buffet and knowing how easy it is to eat too much at these gigs and being on a health kick I had dinner before I went. Turns out the buffet was an enormous meal with a traditional British treacle sponge pudding and custard for afters. Of course it would have been rude to sit there not eating.  The things I have to do in the name of charity/work/call it what you like.

Categories
Engineer voip webrtc

That Alexander Graham Bell moment and WebRTC @IPCortex

I gave a talk at IPCortex’s 10th birthday party bash yesterday. Was really impressed with Rob Pickering’s WebRTC demo. He made a call from a Yealink VoIP phone hanging off the IPCortex PBX to a browser based client, also registered with the PBX.

Then I called the browser client’s DDI from my mobile – surely one of the first PSTN to WebRTC calls (ok ok I know someone else will have probably already done this but it did feel like an “Alexander Graham Bell moment”).

WebRTC is an open source (ie free) project that enables web browsers with Real-Time Communications (RTC) capabilities via simple Javascript APIs. It is supported by Google who have been buying companies with key patents so that they can be made available free of charge to the community.

It is the future of communications. IPCortex are at the front edge of this work and the video below is part of Rob’s demo. We are all having a bit of fun and it was only a very rough and ready implementation but it shows what can be done. Although it is still in the early  stages of evolution expect lots of applications to use the  WebRTC API in time.

Other WebRTC posts you might want to read:

Uber cool WebRTC video conferencing service appear.in

ITSPA WebRTC Workshop at Google Campus

Categories
End User phones

Super dooper Blackberry upgrade offer

My oldest boy Tom who is a good lad and is at Warwick University is coming up to contract renewal time on his mobile phone. He currently has an iPhone4 (I know very impressionable these youngsters) and is pondering an iPhone5 but a) it is more than he really wants to pay (good boy) and b) he can’t get 4G where he lives anyway.

His current phone would actually do him were it not for the fact that the connector socket is not working properly and he wants to stream stuff onto his TV.

His mobile phone company just rang to tempt him with a free handset upgrade if he renews his contract. He was offered a BlackBerry! I know not which one. What do readers think he should do? Should he accept the offer as a great deal or should he bide his time?

Suggestions in the usual way…

Categories
Business events

IPCortex 10th birthday bash TNMOC Bletchley Park

I’m off to Milton Keynes this morning. Speaking at IPCortex’s 10th anniversary birthday bash. This evening I’m also being the Auctioneer at their charity fundraiser in aid of The National Museum of Computing at Bletchley Park.

I have lots of experience with charity auctions, though usually from the perspective of someone sticking their hand in the air to buy something. My wife makes me sit on my hands these days.

The first auction I ever went to was at Thos Mawer & Sons in Lincoln. I had been sent to buy a green settee for the TV room. “Twenty quid should do it” I was told. It came to the bidding and zoom – I lost it to someone else – for twenty quid! I didn’t even get a look in it all happened  so quickly.

Feeling that I shouldn’t go home totally empty handed I bought four wooden chairs for a pound (plus 15 pence buyer’s premium). When I got them home they were clearly rubbish and not suitable for our kitchen so I threw them on the woodpile at the bottom of the garden and they got used for kindling. Turns out this is the cheapest way to buy kindling 🙂

I’ve got loads of other auction stories but you will have to come to Bletchley Park to hear them.

Ciao…

Categories
Apps End User google mobile apps

plot lost with sat nav plotted route?

Timico logo on fleeceI’ve been driving around the country a fair bit recently although by and large it is still easier to catch the train. I’ve even been using the Google Navigation on my Galaxy S3 so I must be visiting places I’ve never been before.

The funny thing is I’ve found that when I’m in the car I have started talking to the sat nav person. When he says “turn left now” I say ok got that thanks!!! I even do it when I’m not on my own in the car!!! Am I losing the plot or is this normal behaviour? My friends need to tell me though I’m not sure there is a cure.

When I’m out and about I also usually wear a Timico polo shirt or fleece. I’ve found that staff at the coffee counter think I’m driving a truck. I quite like this. The romantic notion of the freedom of the road.

When I were a lad I hitchhiked from Greece to London. One lorry gave me a lift the whole way. I was very lucky. He even got me signed on the ferry as a co driver. The guy behind the desk was very suspicious & didn’t believe him. I had a goatee beard, a collarless shirt and wore a leather hat. I still got onboard and even had a free driver’s meal. Happy days.

That’s all folks.

Categories
Apps Business ecommerce

IT problems, printers and online support models

justanswer online IT supportUsually I offload any home IT problems to the kids. Last night though I spotted one of them carrying the (wireless) printer into the living room. Omg wtf I thought (the kids will probably read this).

Turns out the printer is knackered. Print head stays stuck in place. The lad in question was moving it into a brighter room to try and get a better look. He is a good lad. There was of course nothing obvious so we plugged it back in. Still didn’t work & came up with an error code.

I searched online and found that this type of error, if it didn’t fix itself, needed a return to base to fix. Ah well. That’s why I took out the insurance policy – I do this for printers only because they are notoriously unreliable (assuming I can find the bumpf though usually PC World are good at keeping a record).

In one of my searches for the error code I came across “justanswer.com” which seemed to show promise. At first I thought it was a Kodak support site and filled in the online engagement box with the details of the problem. Next think  I know the details of an advisor came up highlighting his technical background and suggesting that the assistance might be worth £21 but giving you the opportunity to suggest another figure.

Very innovative. Being tight I moved off the page. After all I had already determined that the printer would either fix itself or need sending back. It seems like a good model for the total novice though. It is reasonable to pay someone for their expertise.

I rebooted the printer one last time and hey presto, it worked! Deep satisfaction…

Click on the header photo to see more of the page.

Categories
Cloud End User google

Dropbox or Google+

I’ve noticed I keep being given free space extensions in Dropbox. I’ve just realised all my photos are being uploaded there. That means I’m uploading to both Google+ and Dropbox, using wifi only.

I don’t mind this as long as Dropbox keeps extending the space. I’m not aware they provide unlimited storage aka G+ but hey. I did find a real use for Dropbox recently when my S3 battery stopped charging. The USB port was only intermittently visible & I couldn’t move files across the the laptop.  I shifted some “important” stuff into Dropbox before the battery finally went and I now still have those files. I also used Google Drive.

It probably doesn’t make sense to use both but for the moment it’s easy enough to do and I haven’t hit any problems.

That’s all…

Categories
4g End User

iPhone5 availability with 4G LTE & beginning of the end for Orange and TMobile?

Just spoke with an Orange customer service representative. They sent me an email asking if I’d like to sign up for an iPhone5. Here’s the rub. Nobody has a date for availability of LTE yet. Moreover Orange and TMobile won’t be offering it. You will have to go to a brand new company known as EE to get the service.

I’m thinking this is likely to be the beginning of the end for the Orange and TMobile brands. In time all services will be 4G and according to this logic existing Orange and TMobile customers will have mostly migrated to EE. Quite clever.

The Orange person was unable to give me a date for when EE would be up and running or when one would be able to sign up for 4G though anyone buying an iphone5 from them now could be migrated in due course.

Categories
Business voip

WELSH VoIP FIRM IS GLOBAL TRAILBLAZER

The VoIP world is changing out of all recognition. Over The Top services allow VoIP to be used in many applications and environments. These services have traditionally been provided using servers performing specific functions. For example voicemail, music on hold, conferencing are all serviced as “discrete functions” by the carrier’s system.

Carriers want to make sure that they never run out of network capacity. To do so not only means lost revenues but annoys users who get “busy tones” and puts them off using the service in future. The traditional way of ensuring that capacity limits are not reached is by overprovisioning network resources (hardware and licenses) which is expensive.

New technology developed by NS Technologies in Cwmbran, South Wales allows networks to adjust virtual resources on the fly using what is known as a Media Resource Broker (MRB).  The MRB opens up new business opportunities for everyone in the VoIP game. A VoIP provider using MRB might, for example, offer new conferencing services on an exploratory basis knowing that if the services don’t take off they haven’t lost a big chunk of cash that they would traditionally have to had invested in the kit.  The MRB also has other value add features such as conference failover and location based resource routing.

The guys at NS-Technologies are sharp and if you are a telco you would do well to take a look at what they have to offer. You can follow them on Twitter at @NS_Technologies and read their press release here (not for the layman).

I wish them luck.

Categories
broadband End User media

Why We Will All Need 1Gbps FTTP – 20/20 Vision – Conversations with Nat Morris

gigabit broadband conversation with Nat Morris

Nat Morris in conversation with Trefor Davies (pic taken by Umar Bajwa)

Gigabit broadband is the way forward.

Met with Nat Morris (Google him) last week. We discussed life, networks and Ultra High Definition TV. Ultra High Definition TV will dispel any doubts you ever had about why broadband networks need to get faster and faster. Gigabit broadband is the future.

Developed by Japanese national broadcaster NHK in conjunction with the BBC, Super Hi Vision has sixteen times as many pixels as HDTV. Frames have 7680 pixels across by 4320 pixels down – roughly the equivalent of a 32Mpixel photo.

It’s going to be a while before this becomes mainstream. There are only three cameras in the world capable of filming in this format (known as 8k) and the footage has to be shown on a 145-inch (3.7 metre) prototype display co-developed with Panasonic.

TV makers are currently focusing efforts on launching 4K enabled devices offering a quarter of the resolution. This is the format currently used by most digital cinema cameras. LG recently unveiled the biggest 4K television set to date  – an 84 inch screen costing more than $22,000 (I won’t be buying one). Manufacturers are likely to want to offer 8K screens by 2020 when NHK aims to begin its first experimental broadcasts in the standard.

Now this is all very well and good but what will it mean for us men in the street? Well the amount of digital bandwidth needed to stream 8k video is around 350Mbps. If we assume that households will want to have multiple streams so that people can watch Big Brother, Coronation Street, Eastenders and the footy simultaneously in different rooms whilst sharing the experience with their friends via Telepresence it isn’t difficult to imagine a world where several Gigabits per second is required to the home.

Much more info together with pics can be found at the links below. V interesting stuff that is not only going to drive broadband speeds but also memory sizes and processor power.

http://www.bbc.co.uk/blogs/researchanddevelopment/2012/08/the-olympics-in-super-hi-visio.shtml
http://www.bbc.co.uk/blogs/bbcinternet/2012/07/super_hi_vision_ultra_hd.html
http://www.bbc.co.uk/news/technology-19370582

Follow Nat at @natmorris .

Categories
4g End User mobile connectivity phones

iPhone5 – why would you want to buy it? #4G #LTE

The iPhone5 est arrive. This year has seen a long list of major events come and go. Now it’s the turn of the iPhone5. Ordinarily this would do nothing for me. From what I can see the spec, in the main, is no better than the Samsung GalaxyS3. I’m not a zombie fanboi, activated by keywords in Apple marketing material, programmed to obey unquestioningly, asking only how much money to profer on the altar of the fruit.

The one feature that the iPhone5 has that makes me think about getting it is support for 1,800MHz. This is a massive coup for EE (eh?). We don’t have a real list of LTE alternative handsets yet. All the main manufacturers are on the list. I don’t want two S3s (my current phone is an S3 on O2) and I don’t see a compelling enough reason to go Lumia.

My attitude to Lumia might change when Windows8 is properly launched but for the moment it aint. So it looks like iPhone5 then.

I’m not totally convinced. Do I really want to toss my principles aside for the sake of using a LTE service that won’t work in my home town using a handset that won’t roam on any other network?

Categories
End User olympics

Three cheers for us – Olympics Paralympics

I’ve been in the car on the way to Slough (I must have been a naughty boy when i was a kid) and listening to the Olympic/Paralympic parade. I had to force back the tears. Even the hardest of cynics must surely have been bowled over with the last month’s sport.

This summer has been totally emotionally exhausting.  I didn’t think it could get more inspiring than the Olympics but the Paralympics have taken that inspiration to a new high. If we can aspire to a fraction of the achievement levels of every single competitor we will be doing well.

In the meantime we as a nation deserve to bask in our own success. Drop that traditional British reserve and congratulate ourselves.  Hip Hip Hooray :))

Categories
datacentre Engineer Net ofcom social networking

Power to the portaloo – bog standard networking in a (ElectroMagnetic) Field @emfnoc @emfcamp

EMFCamp network planning diagLast year I dreamt of holding a tweetup over a weekend in a field. I booked a large scout camp but the project didn’t get anywhere because it needed connectivity to make it a success and I couldn’t for one reason and another make it happen.

A couple of weeks ago you may have noticed something called EMF Camp appearing in your Twitter stream. People I knew were going and blow me down if it doesn’t turn out to be the type of event I had been thinking of.  I couldn’t go myself but Nat Morris, who ran the networking for the event, has sent me some notes of the tech setup.

Nat’s notes are a great read and I have left them by and large unadulterated. I have to thank him for sending me a wonderful cornucopia of facts and links – every link is worth clicking on. You especially need to make sure you read the camp_network pdf – it has drawing in it showing how they planned the network even down to the distances between portaloos for the Ethernet cable runs. Some knowledge of data networking would help you understand some of the technical terms here but the first link to Zoe Kleinman’s BBC report gives a great overview.

Nat writes:

Here are some details about the internet setup for EMFCamp which took place last weekend at Pineham Park in Milton Keynes. The BBC turned up on Saturday afternoon and recorded a nice piece about the event, you can see my stomach about halfway through when they film in the NOC tent…
http://www.bbc.co.uk/news/technology-19441861

Some slides from Will and my presentation at the end of the event about the power and internet are here…. (50MB warning)… www.natmorris.co.uk/camp_network.pdf

We were lucky that the site is only 2.8 miles away from the Pulsant DataCentre in Milton Keynes –  what was formerly BlueSquare MK. Brian Ross and Nick Ryce got the wheels in motion inside Pulsant and arranged with Matt Lovell the CTO for them to sponsor us. I cheekily asked for a couple of U of rackspace in MK and some in their Telehouse East rack plus a 1Gb/s layer 2 circuit between the two, I was expecting them to say no, but they were fine with the idea!

So back in June we started our network building placing a Cisco 7200 with NPE G2 in Telehouse and another in MK, we borrowed a /19 of v4 + /48 of v6 and AS number from Chaos Computer Club in Germany, meaning we didn’t have to NAT any campers.

We had a BGP transit feed from Pulsant in MK, plus Goscomb in Telehouse, along with a temporary connection to the LONAP peering network for v4+v6 plus multicast. http://stats.emfcamp.org

The costs for providing internet access to campers came in at around 5.8k, apart from 10 boxes of cat5 all of this was for the last mile between the MK DC and the campsite, everything was provided free or in kind from sponsors. RapidWireless from Liverpool (Richard Porter) loaned us a pair of DragonWave Horizon Compact units – we got a temporary OFCOM license for the 18ghz link which ran at 385mbit/s full duplex. As a backup we bought a pair of Ubiquiti Nanobridge M5’s, these were installed but we never pushed any traffic over them, they were just there in case something happened to the primary link.

Onsite we borrow a tent / marquee from scout group, the tent was made in 1953, made a 25quid to borrow it! Some pics…

http://www.flickr.com/photos/nottinghack/7929611918/

Our onsite rack / data centre, housing dual core routers, wireless controllers, along with various servers:
http://www.flickr.com/photos/nottinghack/7929611592/

http://www.flickr.com/photos/andy_d/7902260210/

Around the site we deployed a resilient OSPF ring, switches were stored in portaloos, along with power distro units – we used the German term Datenklo for these, meaning ‘data toilet’:

http://www.flickr.com/photos/ne0hack3r/7924490940/
http://www.flickr.com/photos/je4d/7924689482/
http://www.flickr.com/photos/andy_d/7902347402/

Someone even colocated a Raspberry Pi along with a 3tb USB hard disc in one! http://www.flickr.com/photos/andy_d/7902345240/

Campers left their cables outside and then either tweeted or text us and a NOC monkey would come out and connect them up. Wifi AP’s were deployed all over the site http://t.co/rBsQUAn9

We limited tent connections to 100Mbit, so a single user couldn’t saturate our upstream.

http://www.flickr.com/photos/b3cft/7909251802/
http://www.flickr.com/photos/loggedhours/7925212568/
http://www.flickr.com/photos/russss/7909193016/
http://www.flickr.com/photos/nottinghack/7929909834/

Had some nice feedback!

https://twitter.com/Ash_Force/status/242067006537474048
https://twitter.com/markphelan/status/241896897290309633
https://twitter.com/je4d/status/242386884276396032
https://twitter.com/markphelan/status/242133609908142080

Our infra team twitter account is @emfnoc, the general camp one is @emfcamp

End of Nat’s stuff

A huge thanks to Nat for sharing this with me. The whole event was clearly a massive joint effot by lots of people and looks to have been a great success  I look forward to attending the next one in person.

Categories
broadband Engineer internet

Penis Envy, Broadband Style: 1Gbps FTTP at Appleton & Eaton

Gigaclear gigabit broadband broadband week image - Gigaclear speedtest showing 1Gbps broadband speeds in Appleton & Eaton

Gigaclear speedtest showing 1Gbps broadband speeds in Appleton & EatonGigaclear gigabit broadband is blazing fast.

This is the nearest thing you can get to penis envy in the broadband world. It’s a speedtest, performed on the new Gigaclear gigabit broadband network in the fortunate communities of Appleton and Eaton.

I was recently gushing over the 20Mbps and 40Mbs speeds I have encountered at WiFi hotspots in London. Well, it won’t be long before properties in Appleton and Eaton get to London prices, as this amazing new network is sure to have a beneficial effect on valuations.

Gigaclear quote one of their customers as saying, “I run my business from home, and with only 1-2Mbps available before Gigaclear I had to plan well in advance when to upload and download”. Pricing starts at £37.

Gigaclear is digging fibre into a number of communities (check them out here).

Categories
Business events

save the date – trefor.net xmas bash 2012

For those of you who come to my Christmas bash I’ve booked the venue for the 2012 trefor.net gig. The date is Thursday 13th December. I’ll be announcing more details at the beginning of October but I can tell you it’s going to be a humdinger.

Categories
End User phones

Samsung Galaxy S3 factory reset – phone not charging battery

Samsung Galaxy S3 reset to factory settings for sending back to, you guessed it, the factory. Hasta la vista baby. I’ve given it 24 hours to fix itself but it is still only charging the battery when it feels like it. The symptoms are identical to those I had with the Galaxy S2 – PC doesn’t recognise USB device and can only see it intermittently.

The new phone is plugged in and charging. Rather than waiting for the full charge I’ve switched it on and it is set up to go whilst still charging. It started reloading the 98 apps at 09.51 and it finished at  10ish. It’s now doing a firmware upgrade. Not taking long.

There restore doesn’t go to the extent of organising the “desktop” or whatever the equivalent is in mobile terminology but it is still easy going.

It’s all very well having great software but there is no excuse for having unreliable hardware in this day and age, especially at the volumes that Samsung is shipping the S3.

Stay tuned…

Categories
Business mobile connectivity

iPad tracked whilst on TNT overnight delivery

tracking photo of iPad loaded onto lorry at the TNT depotWill Curtis is a hard working boy. He is to be found out and about around the country installing, fixing, advising, surveying and performing other general communications industry related engineering tasks.

Last night, somewhere in deepest Britain, he pitched up at  a specialist purveyor of overnight succour, a little home from home for the next three days. Blow me down, settling into a small lime juice in the bar, the lad realised that he had left his iPad at home.

Now Will uses some work applications on his iPad. The iPad also uses a secure Timico SIM to connect to our corporate network. He called Fiona in the office and arranged for it to be delivered overnight to his hotel.

When it was shipped the iPad had GPS enabled and Will was able to track its physical progress using his iPhone and the “Find my iPhone ” app. The photos show the progress this morning from the TNT depot to the hotel. V cool if you ask me.

Imagine the relief on Will’s face when he   turned up in the hotel reception to greet the courier and pick up his parcel.

In fact Will would have been able to time his breakfast (All Bran with fruit and semi-skimmed milk) knowing the exact location of the delivery van. On the screen of his phone he could watch the ipad “drive” into the car park and, I imagine, dab his lips with his (crisp white) napkin rising from the table only as the courier was getting out of the vehicle.

As the parcel was coming up the steps to the hotel front entrance Will nodded his thanks to the waitress and strode purposefully to reception.

Damned efficient. More pics below

Continue reading “iPad tracked whilst on TNT overnight delivery”
Categories
broken gear End User phones

Samsung Galaxy S3 not charging problem

Samsung Galaxy S2 water damageShort news bulletin to inform you that this morning my Samsung Galaxy S3 is not charging. This follows on from the same problem I had with the Galaxy S2.

The diagnosis for the S2 was water damage despite my assertion signed affidavit that it has never been anywhere near water.

It looks as if I’m going to have to get the S3 sent away for repair/analysis. Not good. All I can say is if the same diagnosis comes back  as for the S2 I’m going to be hounding Samsung. It’s too much of a coincidence or at the very least poor reliability in the design. Note this is already my second Galaxy S3 – the first had a headset connector problem.

The header photo is the “water” damage on the old Galaxy S2. Stay tuned for updates on this hot news item.

PS to make it easy for those who are interested I’ve pasted links to all the other posts that talk aboutSamsung Galaxy S2 and S3 problems:

http://www.trefor.net/2012/09/07/samsung-galaxy-s3-factory-reset-phone-not-charging-battery/
http://www.trefor.net/2012/06/17/headset-socket-on-my-samsung-galaxy-s3-is-not-working-audio-problem/
http://www.trefor.net/2012/07/06/water-water-everywhere-mobile-phone-water-damage-samsung-galaxy-s2-s3/
http://www.trefor.net/2012/09/26/galaxy-s3-mended-under-warranty-faulty-usb-socket/

Categories
Engineer olympics

Olympic bandwidth usage growth

chart showing http (web browsing) traffic before and during the OlympicsThought this would interest you. It’s a chart showing the http traffic on our broadband network in the run up to and during the London 2012 Olympics.

The change is quite amazing. This growth isn’t representative of all the internet traffic during that time – that showed an overall increase of 30% or so.

As a business ISP our peak traffic time is during the day with a smaller local maximum (ok mini peak) in the evening when homeworkers and road warriors get back and use their work-provided broadband.

We still saw the evening  mini peaks but they are dwarfed by the daytime ones.

That’s all folks…

Categories
End User fun stuff

How to make steak tartare

Redwood Telecoms Director of pre-sales engineering Terry Bowers is very fond of steak tartare though he doesn’t like gherkins. This educational video shows you how to make it (without the gherkins of course).

Categories
agricultural End User social networking

@JRainy – bread the numbers

You get roughly 3000kgs (3Tonnes) of wheat per acre. An 800g loaf of bread has around 600g of wheat giving us 5,000 loaves-worth an acre.

I learned via @JRainy on Twitter that it takes a combine harvester 3 hours to harvest 8 acres of wheat which in my book makes it 0.044 acres or 222 loaves of bread a minute.

This year’s wheat crop is only 10million or so acres of which 15% is milling wheat suitable for breadmaking. We obviously eat a lot of bread – work it out!

Interesting eh?

Check out the Lincolnshire wheat harvest in action here – thanks to John Rainsforth 🙂

You heard it first on trefor.net…

Categories
Business social networking

Twitter customer service models – @metoffice is great

Over the last two weekends I have had two experiences with customer support using Twitter which I shall relate to you.

The bank holiday weekend was it’s usually showery with sunny spells and I was lying in my tent in Woodhall Spa watching the Twitter stream, albeit in stops and starts due to the terrible  mobile data connectivity you get in parts of the countryside.

I follow the @metoffice  twitter account and noticed the handover from the night shift. Every time this happens the new “duty tweeter” asks people to tweet in questions about the weather. For me this has always been a one way twitter account but on this occasion I asked whether the rain forecast for the Monday would stay away long enough for me to dry the tens and pack it away.

This is the engagement:

(me 08.09am) @metoffice I’m in woodhall spa.will the tent have time to dry out before it rains again?

(response 08.38am) @tref Yes just about, although soon becoming cloudy… you can expect rain later this afternoon, about 2pm ish ^JVS

Last night. ie Sunday evening, I was trying to book a train ticket and the website kept grinding to a halt whenever I got to the point of paying.

(me 20.41pm) @eastcoastuk your payment gateway is so slow it’s going backwards tonight. I’m trying to buy a load of advance tix

(response 10.44 next day) @tref Apologies, if you are experiencing problems using your rewards, contact Web Support 08457225111

Now I happen to like Eastcoast.co.uk. I frequent London quite regularly (frequently) and the train firm, by and large, provides me with a good service.

It is interesting however to note the difference in twitter response. The @metoffice response left me thinking “wow what a great service” and that of @eastcoastuk didn’t.  Moreover I was trying to spend money with eastcoast.co.uk and the MetOffice provides me with everything free of charge. Also @metoffice is manned by people who tell you their names. Clearly @eastcoastuk is not a 24*7 twitter account. I’m not saying they need to change , they run their own business the way they want to run it. I’m just highlighting the difference.

I have the MetOffice app running on my GalaxyS3. I’d get it if I were you, especially if you like camping.

PS the Met Office is looking for advertisers – their app has a small banner space that always seems to read “Advertise Here”. Worth taking a look if you are selling to people who rely on the weather for work or play.

Categories
End User mobile connectivity phones

Monthly mobile data usage August using Samsung Galaxy S3

August mobile data usage using Samsung Galaxy S3It’s been a busy month on the mobile internet usage, what with the Olympics and being on holiday. So far this month, and it is pretty much over, I have consumed just shy of 20GB of internet bandwidth using my Samsung Galaxy S3. That’s 2.40GB of 3G/mobile data and 17.13GB using WiFi.

My hard drive tells me I have taken 9.38GB of photos and videos and I’m sure there are a few sound files on top of that though they won’t contribute much towards the total.

The first screenshot shows the applications that were the heaviest mobile data users.

Note that Gallery is the number one user by far. I like the way that Android pulls down albums from my online Google+ store but clearly there is a price to pay for this with the data usage.

At number two Tweetdeck comes as no surprise and I’m thinking OS Services must mean operating system upgrades and / or general system management though I’m not totally sure about this. I’d normally save any major OS upgrades for WiFi.

During the month I did a lot of speed testing which shows up in the stats as that app came in fourth.August WiFi data usage from Samsung Galaxy S3

Straight internet access/web browsing was only the 6th most popular activity! In total 56 apps used the mobile data connection to some extent in August!

The next screenshot is of the WiFi usage from the phone.

Obviously it was used a lot more when in range of WiFi.

You can see that the amount of photographs taken is reflected in the usage of Google+.

I also took advantage whenever I had good WiFi, as I did in a number of places around London, to upload videos to YouTube. This way I could easily embed a video in a blog post at a later date whilst on the hoof.

In all 55 apps used the wifi connection in August.

The next screenshot is somewhat revealing and in some respects tells me I need to get a life.

I spent nearly 26 hours in the month using Tweetdeck wtf?! That’s almost an hour a day.

time spent using data connectivity in August

16 and a half hours using chrome. Interesting to note that the times spent on specific applications haven’t resulted in those apps beign the heaviest users of mobile data. Shows how light Twitter traffic in particular is.

Then it was nearly 14 hours using TouchWiz which is the Samsung user interface. All that time spent prodding the phone. I’ don’t know how much time is allocated per prod but this seems to be a lot.

Maps I can understand – that four hours is probably a couple of car journeys.

I’m not sure I know what to do with all this information but it is certainly food for thought.

You can see from the pics that the app I used to gather all this data is My Data Manager. It’s great. Go get it and let me know about your own usage.

Categories
Business UC voip

What’s your Lync address?

Lync video call screenshot with Terry Bowers and Trefor DaviesThis good looking boy in the screenshot is Terry Bowers, Head of Professional Services at Timico Technology Group business Redwood Telecommunications. We are obviously engaged in serious conversation as neither of us is smiling.

The client itself is a feature of Microsoft’s Lync, something we decided to play with at Redwood following the UC Expo (UC = Unified Communications) trade show earlier this year. Redwood now have it installed at a number of their customers and it is regularly used in communications between these companies and also with suppliers.

We are using an all in one Lync box from Active Communications, This is a lovely appliance that removes the need to deploy the complexity of servers1 that has been Lync (note innovative & brand new collective noun). ACS have not only integrated Lync but have done it using virtualisation which means you can deploy it within your own virtual infrastructure. Also it scales very nicely.

I use a number of multimedia clients such as the one shown in the screenshot. There’s Timico’s own Genband based Outlook client, Google and Skype. All are used to talk to different communities and whilst there are some differences they typically all work well.

A few observations arise:

Continue reading “What’s your Lync address?”
Categories
End User travel

You played it for her you can play it for me @thekinema in the woods

newsreel of the coronation of QE2

compton organYou probably don’t know but when I was 16 I worked as a projectionist at the cinema in Summerland in Douglas Isle of Man. It was a great summer job – I saw the James Bond movie Spy Who Loved Me  50 times in the space of a fortnight 🙂

In Lincolnshire last weekend was the 90th anniversary of another28 volts supply for the Compton organ cinema, The Kinema in the Woods in Woodhall Spa. I went along for the open day and got to see places where the public weren’t normally allowed – in particular the organ room and the projection room.

We used to play vinyl records during the interval – you know cowboy theme tunes and other tracks suitable for cinema listening. The Kinema has a restored Compton organ, a magnificent beast with a huge array of pipes backstage and which runs on a 28volt supply. Nothing wasthe organ at the Kinema in the Woods in Woodhall Spa standard in those days.

Things have moved on since I was in the trade, even at the Kinema which prides itself on its olde worlde quaintness.

The old Peerless projector has been replaced with a new digital job that cost £50k including server. Instead of shipping 6 reels of movie film the studios now just send a hard drive with the digital movie on it. The latest Batman movie – Dark Knight was 304GB I noted. This is aPeerless projector still in situ at the Kinema but now replaced by digital job massive cost saving for the studios as each film cost knocking on a couple of thousand pounds to print.

I got to use a film splicer which took me back – same one I used in Summerland. I’ve still got a few frames of The Spy Who Loved Me somewhere at mams and dads after I had to do some emergency repair work mid movie.

Some big names had turned out to support the open day. It was thefilm splicer at the Kinema in the Woods - click to see me in action least they could do after all the Kinema had done for them. I’m pictured here with Humphrey Bogart who you will remember from Casablanca and the African Queen. Classics both. He’s wearing well.

All in all we spent a very pleasant couple of hours there being entertained by the organist and watching old shorts such as Laurel and Hardy and the Road Runner and Wylie E Coyote.

Finally the embedded video is of the organ in action including the bit at the end where it sinks back into the stage. Enjoy…I was pleased to meet one of my film heroes Humphrey Bogart who I greatly admire

PS Summerland got demolished a few years back. The remnants of my childhood gradually being erased.

Categories
End User travel

Why go abroad for your holiday when you can go camping in the UK?

sunny Bank Holiday in the UK - calm before the stormRegular readers will know that this is a very glamorous job. Hard work though so when I have a free day as was the case last August Bank Holiday weekend I like to pack the family off somewhere exotic where we can all relax and enjoy each other’s company without being distracted by work and the internet.

This video was taken at Jubilee Park campsite in Woodhall Spa at the height of the British summer. Why go abroad eh? There was calm after the storm as the header photo shows – click to see more.

Categories
datacentre End User

#rebelwithoutacause and other lyrical waxings

There’s a definite change in the air. The short British summer is coming to a close, people are squeezing in their last bits of holiday before school starts again and my kids are getting ready to set off for university, in one case, for the first time (yes I am excited).

It feels as if this is the last week before the rush. Traffic will get heavier and business get serious again. It’s not that it isn’t serious in August but not much gets done as half the world is out of the office – staff, suppliers and customers.

Next week all the shops will have their Christmas decorations out! There’s a lot going on in the world before you need to

Continue reading “#rebelwithoutacause and other lyrical waxings”
Categories
Business internet

I love Lincolnshire.org <3 :))

I note there is a new website about where I live. Not about my house exactly. I suspect I’ll never merit a blue plaque. I’m talking about Lincolnshire.org. I’ve always felt that Lincolnshire was not as favoured with visitor information as it could be. I don’t even know why I was looking – I guess I like to find out stuff about my home town.

In fact way back when I first had internet access (dial up) I made a point of looking for Lincoln based websites. As I recall I could only find three at the time including Gino’s Italian Restaurant in the Bail which I remember as being quite good and thinking that it was quite enlightened at the time for a restaurant to have a site. Gino died last year but the restaurant is still going. I don’t remember what the other sites were – I lost the list of favourites in a pc upgrade/move sometime. Must have been a long time ago now (young feller me lad).

Although the web is a global phenomenon it very much applies to communities both small and local and there will always be plenty of opportunities to find niches where you can make a bit of cash. I’ve no idea how much money is made by Lincolnshire.org. It’s all down to advertising1 page impressions or click-throughs and referral fees for hotel bookings etc.

The key is clearly to make the site attractive and informative so that people will want to visit and more’s to the point link to from other websites. Lincolnshire.org could end up as a nice little business.

This brings us then to the completely new set of skills that a business owner has to acquire in this modern web based world. Not only does he or she have to understand the ins and outs of Search Engine Optimisation but putting together a website ain’t exactly plug and play. You can build very simple websites using tools provided by commercial web hosts (eg Lincoln’s very own WebHostingBuzz) or even use hosted platforms such as provided by wordpress.org but you will probably end up with fairly limited functionality.

So if you are a small business starting up you need to outsource your web design which of course you have to pay for. You can also pay for specialist SEO. It’s all cash out of the business before you even open the doors. Nothing new there then – all you are doing is replacing your shop fitting costs with different technical skills. Then it’s all about content – the modern shelf full of goods.

Kids grow up with this stuff. It’s their world; today. If you aren’t down wiv da kids don’t despair but you will have to work harder at it. Perhaps I’ll make sure one of my kids ends up as a web developer.

In the meantime good luck to Lincolnshire.org. Give it your support. Use it, link to it. Tell your friends and relations about it. It’s a great domain name and it deserves to succeed.

1 I’ve never considered carrying advertising on trefor.net but that is because I have a different agenda. I do link through to Timico wherever appropriate.

PS it was years before I actually visited Ginos and I was pleasantly surprised. Don’t leave it that long before visiting Lincolnshire – you can book through Lincolnshire.org 🙂

PPS It’s not my website btw 🙂

Categories
Engineer media olympics

Technological Olympic conversations and what’s so special about Finsbury Park?

We all had a great time watching the Olympics, be it physically going to the games, on the telly or online (or all three). I’m sure we all agree that the BBC did a great job. There were comments regarding the quality of the NBC coverage in the USA but a) I live in the UK so don’t care and b) NBC apparently had 9.9 million users visiting their website so they just may have been getting their dose of Olympics from that source.

In the long run up to the games I wrote a great deal about the technology and capacity being put in place for the Olympics. The BBC in particular had geared its iPlayer servers up to expect 1Terabit per second of streaming. In the end the service peaked at around 700Gbps. The BBCs answer to hitting its capacity ceiling would have been to reduce the bandwidth available per stream rather than stop new users accessing the service or suffering service degradation so this worked out well.

Interestingly the Beeb says that it’s Olympic peak number of viewers expressed as the number of streams was during the Tennis singles finals at 820,000 requests.  Bradley Wiggins’ time trial  was similar to that of the Jubilee weekend at 729,000 streams. The peak daily volume was 2.8PetaBytes! 33% of all streams were to mobile devices.

Virgin Media, who had provisioned a huge 240Gbps of additional internet access bandwidth only ended up using a third of it. Good news from the customer experience perspective and the additional bandwidth now in place will soon be used up so it wasn’t wasted effort. Virgin’s peak was during Usain Bolt’s 100m final win.

Virgin also had a great story to tell with its WiFi on the London Underground. With hotspots in 62 stations Virgin had started the Olympics fortnight with 277,000 users registering 275,000 email addresses so some people must use multiple devices (presumably unless I’ve got it wrong). By the end of the games the number of users had grown 166,000 to 443,000. The number of sessions peaked at 20.7M on August 13th, the day after the closing ceremony with Finsbury Park being the busiest station!! What’s so special about Finsbury Park? Virgin’s Underground WiFi traffic grew by 34% over the Olympics period.

Evidence suggests that network traffic generally peaked the day after the closing ceremony which we can only ascribe to people catching up on all the Eastenders episodes they missed whilst watching the Olympics (losers!).

BT reported similar peaks at similar times to Virgin though its most popular times were for different events which just might reflect a different customer demographic. Also on the BT network the Andy Murray doubles finals game had more traffic than his singles which is different to what the Beeb was saying. Both could be true as BTs customers weren’t necessarily watching the live stream online. They might have been watching the games on TV and using the internet to fill in with other content.

BT also said that the saw a specific increase during Mr Bean’s stint at the Opening ceremony – folks sharing their excitement online or watching the video a second time – it was fantastic, fair play.

The London Internet Exchange traffic peaked at just over 1.2Tbps. Compared with its pre-games level of 1.1Tbps this might not sound like a big rise but we should remember that traffic normally drops in August because I go on holiday1 and taking this into account the actual growth is probably more like 170Gbps. Note LINX traffic in August 2011 was 800Gbps. This is not a like for like comparison as LINX now has more members using its network.

Btw if anyone can explain why Finsbury Park I’m sure all readers of this blog would be grateful.

1 only joking but you know what I mean – I tend not to use the internet when on holiday but I hammered it this time.