Categories
4g Business mobile connectivity ofcom

The 4G race to market in the UK – the heavy rollers are in town and the stakes are high

EE4GIt’s the middle of May. The 4G auctions were in February. We are all waiting with bated breath for announcements of service rollouts. Last time I looked was when I was preparing for my 4G talks at Convergence Summit North. The word on the web was “summer”. No specifics. In fact the O2 website said summer but I’m not sure that Vodafone even said that.

Now I’m writing a 4G update for Comms Business and thought I’d take another look. O2 has removed the reference to a summer availability but has not offered an alternative. I suspect that this means Christmas which is the big payout time for mobile networks. The Vodafone website just says “later this year”.

I guess this isn’t likely to come as a surprise. A 4G network rollout will be a lot of work and cost a lot of money so I guess there is a scenario that O2 and Voda will be pacing their investment.

There is a race on here though. I hear EE already have around 330,000 subscribers and say they are targeting 1 million by the end of the year. If O2 and Voda don’t get their act together that will mean EE will be ahead of them to the tune of 1 million customers, higher spending customers, by the year end.

Personally I don’t think 330,000 is a particularly good result for EE considering they have had the market to themselves for over six months even though their ARPUs might be good. Also the EE marketing appears to me to be less than optimal.  I recently spoke to an EE reseller who said that the product strategy wasn’t particularly joined up. The company apparently sells to consumers through EE, small businesses through Orange and larger businesses through TMobile1 with three different hardware portfolios and different sets of pricing.  If I were EE that is one thing I’d be looking to sort out.

In fairness EE will have the same coverage rollout issues as being faced by the other mobile operators so there will only have been a limited segment of the market available to them in that first six months. Word is that EE will have reached 80 towns by the end of June. By the end of April that number was 62 covering 50% of the population.

According to the Ofcom Communications Market Report 2012 in 2011 there were 82 million mobile connections. Assuming the number is still the same today that would suggest that around 0.8% of the available market (330k/41m) is on EE 4G after 6 months. I guess the next six months are going to be crucial in the race. EE will have had a year’s head start on the others, assuming my Christmas guess is right. If they can sort out the marketing then if I were EE I’d be disappointed with only a million subs by the end of the year.

If I were O2 and Vodafone I’d be stepping up the pace of their own 4G rollout. The two operators are jointly building out the network, ultimately to 18,500 cell sites and according to the Vodafone blog splitting the work 50/50. It would be interesting to see how their respective rollouts are doing. Who is going to get there first in the partnership? If they are doing half the work each presumably they will be announcing the service at the same time. The timing of these announcements is therefore likely to be quite critical. Get there first and presumably get the marketing advantage. Get there second and you can tailor your own pricing and packaging competitively knowing what the other guy is offering. Get there at the same time and risk accusations of a cartel.

Whatever happens it looks like I will have to wait until Christmas before I get a 4G connection – my phone is with O2 and my laptop with Vodafone. At least I’ll know what to put in my letter to Santa.

1It may be the other way round re TMob & Orange marketing.

28/9/13 update – comparison of O2, EE and Vodafone 4G networks in London

Categories
End User phones

A postcard from Newark

I quite like the title “A postcard from Timico”. It suggests destination, travel, communications even which is quite appropriate in our case. The reality is often different. It could be a reminder to book your dental appointment! Yuk.

On this occasion it is merely a  clever ruse to entice you to read this blog post which in actual fact is simply about the Samsung Galaxy S4 and the fact that it has a really cool feature that allows you to take photos using both cameras simultaneously (at the same time).

The simple things in life eh? Postcard below shows my face on a stamp – it’s the only way it’s going to happen:) The beautiful view is across the car park to the ball bearing factory (or some similar industrial manufacturing plant) and beyond to the rooftops of our fair town of Newark.

postcard from Timico

Categories
Engineer internet peering

Vodafone GlobalNet C&W integration #LINX81

Just had an interesting talk from Matt Jansen of Vodafone GlobalNet. Matt was originally with AS1273, ie Cable and Wireless which has been acquired by Vodafone. The C&W brand has disappeared.

The interesting aspect of the talk was that Matt described the process of integrating the Vodafone and C&W networks. Voda and C&W have networks all over the world but the steps being taken are largely the same as those taken by Timico during the integration of our own acquisitions, albeit on a much smaller scale.

We are talking about rationalisation of existing pipes and suppliers, removal of duplicate services etc. Of course the savings that may be achieved by Vodafone are on a much bigger scale that Timico’s own efforts but the principle is the same.

Although the internet is driven by complex technology the high level principles are fairly simple and apply no matter the size of the network.

Categories
Engineer internet peering

#LINX81 internet plumbing stats

I’m at LINX81. I go to a couple of LINX meetings a year as it’s a great place to catch up with what’s going on in the world of internet plumbing. Laymen will probably not understand the allusion to plumbing. The internet is made up of lots of “pipes”. A pipe is usually measured as a multiple of Gigs (1x, 10x, 100x) is connected to a port, one at each end of the pipe (obv).

In the internet plumbing world the bigger your pipe the bigger your bragging rights. It’s all about shifting data. Timico I’m pleased to say uses 10Gig ports at its peering exchanges – LINX and LONAP. There is only one 100Gig port at LINX and that belongs to BT. I understand there are more in the pipeline.

The internet as you may know is made up of tens of thousands of autonomous networks. The chances are your favourite website is not hosted by the same network operator that provides you with your connectivity. What your ISP does is it connects its own network to every other network on the internet which it partly does via peering exchanges.

A peering exchange is a point at which networks connect to each other for the sharing of internet traffic. Being a member of LINX brings us lots of benefits. You can get an idea of this from the LINX stats:

468 members (39 new applications in 2013 so it’s growing)
1135 connected member ports
362 member-facing 1GigE ports
631 member-facing 10GigE ports
1 member-facing 100GigE port
over 1.618 Tb/sec of peak traffic (swoon)
6.792 Tb of connected capacity (so notionally plenty of headroom)
58 member countries

Peering at LINX connects us to a large chunk of the internet at relatively low cost. More from LINX81 as it happens.

Categories
broadband Business

Connectivity conversation in the Isle of Man

Manx Telecom broadband

Was chatting about broadband to a neighbour of my Mam and Dad in the pub near their house this weekend. He has to ration the use of the internet between his kids who all want it for different applications at the same time – Xbox Live, iPlayer etc. Unfortunately Manx Telecom still operates ADSL2+ and his connection isn’t fast enough to run the whole family’s internet needs simultaneously.

This unfortunately is what a monopoly does for you. We are lucky in the UK that we have Virgin. Virgin is what will have driven BT to invest in FTTX. Nothing else. What other motivator would it have had. In a monopolistic situation if I were the incumbent I’d be squeezing my assets for all their worth. Manx Telecom is a private company and I guess is doing just that.

Footnote 7//7/2014 Last time I was home in Peel in the Isle of Man I had a very mixed experience with mam and dad’s wifi. I have to say that the tech support lady was top notch. She patiently waited whilst I went through the motions of testing the router, upgrading to the most recent firmware (ours was yonks out of date) etc.

In the end we concluded that mam and dad needed a new router. Next time I’m over I’ll pop into the Manx Telecom shop and pick one up. Timico did offer to send one but mam and dad are knocking on a bit. the last thing they need is to find themselves trying to call Manx Telecom for support only to find that they have an unsupported router.

Look out for some holiday posts from the Isle of Man this August. It’s my favourite place to go on holiday. Innit:)

Finally on a totally different note Manx Telecom were used as a test bed for 3G by O2 way back in the day.

Categories
End User social networking

happy birthday to me – blog is 5 today & I celebrate with a Twitter story

harbour lights cafeHard to believe but exactly five years ago today I posted my first blog piece on trefor.net. It coincides very closely with my fifth anniversary on Twitter. Since then I’ve written 1,616 posts – also hard to believe. 30,517 tweets in that time. I’m not going to dwell on the interim five years. The world has changed.

Even though it is the sabbath I’m going to celebrate with a nice Twitter story:

peel sunriseThis weekend I’m staying with me dear old mam and dad in the Isle of Man. On Saturday morning I wandered down into a drizzling Peel and made for The Harbour Lights Café. It’s one of my faves. A classic seaside café with a quality product and a very relaxing atmosphere. It’s the sort of place to go when it’s raining out and there isn’t that much else to do. You can almost picture the scene: the occasional umbrella walks past the window, the raindrops saunter down the glass, every now and then a car whooshes by, a pot of tea and a plate of crumpets arrive at your table.

On this occasion the Harbour Lights was closed. You can’t imagine my disappointment. A real wave of emotion came over me. I looked in through the windows and walked around the outside of the building. It took me a while to realise that I was early. It opened at 10am. The time was exactly 10am and it being, as you know, one of my fave caffs I was quite prepared to give it some leeway, forgiveness. As I crossed the road to the promenade a car pulled up and a girl got out and proceeded to unlock the front door.

I walked off and crossed to Fenella Beach and the breakwater. Not many people around. It was classic Manx weather. The day before had been beautifully sunny. Today we were back to mists and white topped seas. I was comfortable with this. At the beach there were some kids kitted out in safety gear clambering over the rocks with an instructor type. I wandered on to the breakwater and climbed the steps to look out over the water.

On other occasions I’ve been able to spot a basking shark from that position. Not today. Even the basking sharks were staying away. A couple of bikers, helmets in hand, walked around the castle and a bloke in an old Rover sat there smoking with the engine on. Turn it off man!

A fisherman was lowering scallop dredging kit onto his boat. I stopped for a chat. There are only two weeks left of the season. It starts again on November 1st. When you think about it the sea floor needs time to recover and for the creatures to bring on the next generation. A good haul is twenty bags on a trip but at this time of year you are lucky to come in with ten.

The rain spotted the lenses of my specs and I figured it was time to move on and back to the Harbour Lights. I got there at the same time as a young couple and sat at a table looking out onto the promenade. Tea and crumpets ordered I settled in to Twitter availing myself of the caff’s free WiFi.

At this point I’ll let my tweets tell the story:

@tref: Live tweeting from @harbour_lights cafe on the prom in Peel using their free wifi. Crumpets & tea for brunch

@tref: @harbour_lights is one of my fave caffs.nice sitting here in the window watching the rain run down the glass

@tref: Listening to beegees muzak @harbour_lights – almost nodding off

@tref: Just seen the size of @harbour_lights special breakfast-huge. (I should be on commission here) 🙂

That one was retweeted by @harbour_lights which was nice –  I felt that the café was reaching out and engaging with me its customer. The young couple who had arrived at the same time as me were tucking into huge plate of “full Manx” – the Harbour Lights special.

@tref: There is no rush

@tref: This reminds me of my student days – sitting around all day drinking tea

At this point the waitress came and asked me if everything was ok and did I want some more hot water in my tea pot. I declined and said she could bring the bill whenever she was ready. A short while later she came back and said that the bill had been taken care of. The boss had rung up and said it was all on the house having seen my tweets.

@tref: Thanks @harbour_lights for brightening up a dank day & thanks for the tea and crumpets  )

I left the café with a smile on may face. That was a great experience.  My suggestion of commission was a bit of fun – tongue in cheek. @harbour_lights is a good business. They understand how to build customer satisfaction and loyalty.

The smile stayed on my face all the way home through the rain.

It’s amazing the effect that a smile has you know. I passed one woman who smiled back at me. As I got towards the White House pub there was a bloke stood outside in his work gear having a cigarette. He smiled back at me. Not normally the sort of thing a grown bloke does to another bloke he doesn’t know.

 

In a nutshell that is how the world has changed since I started to write this blog.

Categories
Archived Business

What’s in an award? Timico is 3x finalist in ISPAs

Earlier this year I spent an appreciable chunk of my life filling out awards entries. Three of them were for the ISPAs. Google it. These awards entries have pretty strict entry criteria and very fixed number of words that you are allowed to use. Not nearly enough space to adequately cover how great you are at what you do.

However you have to put yourself in the position of the judges, whoever they are. They don’t want to have to plough through several editions of War and Peace (Tolstoy) when they are giving of their time free and gratis. So it takes ages to condense War and Peace into 500 words or whatever the number was (war was waged, someone won).

Anyway the upshot is that of the three categories entered by Timico we made it to the shortlist for all three: Managed Service Innovation, Customer Service and VoIP, as I recall. Yay.

This is great news because we are up against a lot of other great companies with great services (what a great novel War and Peace was). Great.

Companies enter these awards because if you win it means you have bragging rights and can show off to customers and prospects and hopefully turn the prospects into new customers. I think you know what I’m talking about. So I’m reasonably chuffed to make it to all three shortlists.

Details here. Wish us luck on the 11th July. If you’re going come and say hello.

Ciao.

Categories
Business internet travel

Rubbish connectivity on train

Sat on the train and can’t get anything done. Some bloke behind me talking very loudly on his phone. Keeps ringing up to try to invite “CEO”s to a dinner in a month or so. He is a former CEO apparently. None of the people he is trying to reach are in and he only gets their PAs. Very distracting.  I could move seats I suppose but the train is fairly full and I can’t be bothered.

Also the internet connectivity on this train is totally rubbish. The WiFi is like sludge and the cellular connection no better.

Usually I like to use train time to get stuff done. Rant over.

On the plus side it is a beautiful spring day and Mervyn King has told us all not to worry and that everything is going to be ok with the economy. He has nothing to lose of course but I am inclined to believe him.

I spoke with a customer this morning who said that things had started to move forward at their end. I think he is right. Having been to ISPA and ITSPA council meetings recently I note that membership is on the up and businesses in the new industries are growing. You do wonder how much of the recent recession is down to the negative hype of the media.

Anyway I’m not going to solve it all. I’m just going to wait until I get a signal and upload this post.

Ciao…

Categories
broadband Business

Home Broadband Data Usage Growth

Every now and again I dip into our network  management portal for a skeet and today came across my home broadband usage data. It makes for quite interesting reading. Christmas showed a whopping 250GB of data usage which was a bit of a local maximum (to coin an old ALevel mathematics phrase). We had a house full of offspring home from University with time on their hands.

The trend is clear. As I recall I had the FTTC line installed in the July August time frame which may account for the data starting to shoot up a bit more round that time.

That’s all. Graph below:

FTTC home data usage Davies house

Categories
Business Cloud datacentre

cool customer – hosting.co.uk

It’s quite nice to to talk about successful customer wins. I love the fact that we have big names like Honda, The Savoy Hotel, St John Ambulance, Murco, Travis Perkins and Informa on board.

These days as commerce moves onto the web the name of the company becomes more and more important because you have to be looking at optimum SEO performance.

So when a new customer comes along with a name like hosting.co.uk it is easy to get excited. It’s easy to guess what hosting.co.uk does. What’s more Google likes it. Search for “hosting” on Google and hosting.co.uk comes up on the front page. This is despite it being a new entrant to the market and up against established players like Rackspace, Godaddy et al.

I’ve met the guys at hosting.co.uk and they are real pros. It is a pleasure to host their equipment and I’d like to think that the fact that a business such as theirs has chosen the Timico datacentre is an endorsement of our own product. Check out their services. I think you will be impressed.

That’s all.

Categories
Engineer webrtc

ITSPA WebRTC workshop at Google Campus

itspa logoChaired the ITSPA WebRTC workshop at Google Campus yesterday. It had a great turnout so there is obviously an appetite to find out a bit more about WebRTC.

I’ve written about WebRTC several times before including here. The workshop comprised of presentations about the technology from Rob Pickering of IPCortex and Peter Dunkley of Crocodile Rich Communications Systems (they need an acronym methinks 🙂 ) followed by some demos (IPCortex, Crocodile and Drum).

In one sense these  demos are not very interesting. They are just showing video calling – no different to skype or google talk et al. The biggest difference is that with WebRTC the “client” is embedded in the web page that you are visiting. No need to download anything to run on your PC or phone. In theory therefore WebRTC could make for far more ubiquitous online real time communications.

WebRTC should facilitate communities of interest. For example if I have a WebRTC service in this blog then it would be easy to set up conference calls and discussions around specific posts – a big enhancement on the current commenting system. It should even be possible to record such discussions and embed them for others to listen to later.

You always hear about the next big thing that is going to kill off the good (?) old fashioned PSTN and WebRTC was mentioned as a contributor to this yesterday. The PSTN is eventually going to die but not for a long time yet. The WebRTC model, like the original Skype is not about minutes.

In any case, the PSTN is slowly moving away from a minutes based model to a fixed price all you can eat one which makes the death or otherwise of the PSTN a moot point.

WebRTC is potentially very interesting though but there is still a lot of work to be done. The standards are far from complete, even to the point of discussion as to which video codec to use. Half the industry wants to use H264 which is an existing and well bedded in codec. Unfortunately this half is also the half that owns all the patents for H264.

The other half supports Google’s push to use its own VP8 codec which it is making available royalty free.  Of course the H264 camp doesn’t like this and Nokia has apparently said that it owns some codecs that are applicable to VP8 in an attempt to stop it being “free”. You could take the view that Nokia won’t be around for much longer but you can’t base the codec decision on that and in any event someone would probably maintain ownership the patents.

For the moment most of us will have to get on making real money with existing products. SIP trunk anyone?

Categories
End User phones

Samsung Galaxy S4 compared with Galaxy S3 – #review #SGS4

Galaxy S3 side on compared with an S4I have a new phone. It is a Samsung Galaxy S4. It is a good phone. My previous phone was a Samsung Galaxy S3. That was a good phone too. The Samsung Galaxy S4 is better than the Samsung Galaxy S3.

My initial diagnosis was that the two phones are not a million miles apart and in fact I preferred the feel of the S3 with its rounded rear edges. However as I play with the S4 a bit more and check out some of the new features that have been pitched I’m starting to think that there is a lot of good stuff in here that is new.

What’s better about the S4? The speed of response seems to be better. With the S3 I sometimes find myself waiting for images to load, icons to reappear on the screen.  Haven’t seen this so far. Also Tweetdeck quite often takes some time to load with the S3 but not with the S4. This could just be down to the fact that there is a lot more stuff on the S3, it being an older phone but I don’t think so – all the apps have moved over nicely.

The other pleasing thing is that all the wifi credentials have moved across and I had no trouble in getting online at home, office and out and about over the weekend using various public networks. I did have to reenter some password details for specific apps such as Facebook but once per phone doesn’t seem unreasonable.

The screen on the S4 is bigger & uses up more of the available space. If you can why not? However I wouldn’t say that the screen needed to be any bigger than the one on the S3 so this is a hmm ok nice to have but not a huge deal. I will say though that the camera is better with more pixels 13M vs 8M. Although this does result in larger jpg sizes – up to 4.5MB so far who cares.

One highly published feature of the S4 is the fact that when you look away when watching a video the video pauses. This works really well for video stored on the phone itself. It did also work when watching YouTube using the YouTube Android App though it wasn’t quite as responsive with having to manage video online. All in all I found this “video pausing” feature to be pretty cool and think it might be useful.

The gesture recognising capability also works and is cool. I can answer the phone with just a wave of the hand. I think with will be useful – if you are tapping away at your laptop and the phone rings you just wave your hand over it and it automatically answers with the speakerphone on. This also works if I just say “answer” though I’ve had to repeat it several times when I’ve tried it.

The phone also makes calls when you hold it up to your ear though I’m not sure that’s specific to the S4.

Scrolling up and down web pages also works well with a gesture (picture the ad “simply wave your hand up and down the screen and hey presto, it scrolls”) in the demo/test in “settings” but I don’t seem to have much success with that “in anger”.

I’ve seen some comments re build quality of the case and the fact that the plastic feels “plasticky” if I can put it like that. It feels ok to me though the S3, which I’ve said I prefer the feel of is starting to show quality issues with the back cover that no longer sits totally flush on the rest of the phone. I also had a number of problems early on with the S3 not charging and needing to be replaced. Hopefully it won’t be the same with the S4. So far so good anyway.

On balance if I was looking for a new phone I’d buy the Galaxy S4. I’m not sure I’d be rushing to upgrade from an S3 before the end of my contract.

Pics for perusal below. I trust you like the arty nature of the phones taking pictures of phones taking pictures of phones…

Samsung Galaxy s3 and s4 side by side

Samsung Galaxy S4 taken by Galaxy S3Samsung Galaxy S3 taken by Galaxy S4

Galaxy S4 on top of a Galaxy S3

Categories
Business fun stuff

STOP Press – how do you manage your FX exposure?

It’s Friday afternoon so I thought I’d show you an email I just received (name deleted to protect the naive and ill prepared):

Good afternoon Trefor

I’ve been directed towards you and I hope you don’t mind me initiating contact with you via this email.

My name is xxx and work for GPSFX as a Treasury and Risk management consultant. My expertise is helping companies develop tailored hedging solutions that have delivered considerable savings and improved management of their FX footprint.

Our expertise is viewing foreign exchange as a form of risk management, looking at exposures at a currency and entity level through: Balance Sheet Hedging, intercompany netting, bank balance reporting, cash flow forecasting and payment processing.

I think it would be beneficial to have an introductory meeting with your company next month.

I’m available on the 13th June after 1pm, can we meet at 2.15pm.

I look forward to hearing from you.

Kind regards

xxx

I looked them up and they do appear to be a genuine business and the guy has a public LinkedIn profile. So it being Friday and me feeling a bit mischievous I’ve told him that the Exec Committee meeting I am at that day should be over by 2.15 if he wants to swing by and buy me a coffee.

His problem is that he is based in Twickenham and I am in Newark, Nottinghamshire. Not only has he not done is research properly re whether I am interested in Foreign Exchange (obv not) but there is no way he can get from Twickenham to Newark in 1hr 15minutes. He will find out soon enough if he replies asking for my address.

STOP Press – he has just asked me whether I’d like a latte or a coffee and do I manage our FX and what is our yearly exposure?

This breaking news story may play out before I finish writing this post and get back to some real work.

Otherwise I’ll keep you posted in the comment stream if there is anything further to report.

Ciao

Categories
End User security

Privacy on London Underground Metropolitan Line #googleglass

hfobd_trust_thumbThe Metropolitan Line on London Underground has nice newish interconnected carriages and you can walk from one end of the train to the other. As we wound our way to Kings Cross for me to catch the train back north I noticed that the carriages were making interesting snake like movements. Very artistic I thought. I’ll video it.

I whipped out my S3 and propping against an upright for some semblance of stability I started recording (action – roll). I do this sort of thing. The first thing that happened was that a girl in the carriage noticed what I was doing and lifted her newspaper up to cover her face. That made me think.

There are obvious privacy issues in doing this although we were in a public place. However if I was wearing Google Glass I would be able to do it without anyone noticing. What is the implication of this? It really means the total end to privacy and anonymity in public places. That girl would not have noticed that I was recording.

I’m not sure there is anything that can be done about it. Maybe some sort of device that blocks other electronic devices from being able to video the space around you. There would have to be a standard for it. Maybe Bluetooth based. Not an easy thing to implement and it would only catch accidental video recording. If someone was hell bent on recording you they would obviously just disable that blocking function. I can imagine videos where lots of people had blurred out faces based on the fact that they have been transmitting blocking signals.

Makes you think dunnit?

Categories
Engineer internet ofcom social networking

The speed of obsolescence & the increase in the speed of light

pirate_flag_thumbWe do live in very interesting times. Last night the twitter stream told me that the internet in Syria had stopped working, or at least the traffic in and out of the country had died off which is the same thing. This morning it was included by the Guardian in their Boot Up links. I thought to myself last night that once it had hit twitter the news would be everywhere. I saw a couple more references to it on twitter this morning and thought to myself “they’re a bit behind the game – that was last night’s news”. I figured it was too old and publicly available to write a blog about it & I wouldn’t really have been able to add anything anyway.

Then this morning I saw someone retweet a link to a post by @TheRealRevK about how Ofcom was about to screw the voip market in the UK by, amongst other things (in it’s 500 page consultation). If you know Adrian (the reverend himself) you will know how passionate he is about these things.  I had thought about writing a post about this subject myself – it came up at dinner last week at Convergence Summit North. I didn’t have the time as I was out of the office for much of the week. I’m not going to do one now as I can’t add to Adrian’s post.

The world is changing so quickly. It’s daft that I don’t feel able to write about something that hit the headlines only a few hours ago and it certainly makes you think about what you do write. Google has been giving this a lot of thought with its Google Authorship Ranking (Google it). When I did the pigeon v rural broadband race a couple of years ago it was covered by the BBC and as far as  I could see scraped by approx 32,000 websites around the world. That’s them taking someone else’s news in the hope that it would make their own site interesting.

Google Authorship is designed to give credit to the originator of the news. I’ve added links to my Google+ profile from both trefor.net and philosopherontap.com and linked back from the profile to the sites. In theory over time my Google+ profile will be linked to my many sites as I write guest posts for them (ok maybe it won’t) and this will increase the level of credibility given to me as an author and originator of content.

This doesn’t take away the fact that I will still have to find original stuff to write about which ain’t necessarily easy in this world where the speed of light and information distribution is constantly increasing – you heard it first on trefor.net.

PS the speed of light bit is entirely made up as an attention grabbing bit of sensationalism – had I not made this admission I know many of you would otherwise take it as read from such a creditable source! 🙂

Categories
Cloud datacentre Engineer Net

Connectivity envy

It wasn’t so long ago that  I wrote a post asking who had the biggest home network. The winner was @NeilMcrae  see here for a reminder. So yesterday I was wandering through the corridors of the Timico Development Engineering building trying to find my way out when I came across Paul at his desk doing stuff.

From nowhere a stack of pizza boxes had appeared with enough ports to service a small ISP. “Setting up in business” I asked. Actually we have just decommissioned a couple of cages in Docklands and saved a lot cash in the process and some of the kit has appeared on Paul’s desk temporarily.

When I say a lot of cash I mean £100k a year. The equipment has all been moved to our Datacentre in Newark. Customers are paying less, it is costing us less. Everybody is happy (all clap).

If you want to move some of your kit out of docklands get in touch and perhaps take a look here. You know it makes sense. While we’re at it there is a really cool Timico cloud umbrella, with pictures of clouds inside it when you open it up, for the person who comes up with the photo showing the most switch ports on his or her desk. No cheating now.

connectivity envy

Categories
Apps Business media video

Google+ Hangout live stream broadcasts – wowsers

You will have been staying with your auntie on another planet if you are a regular visitor to this blog and not have noticed that I’m having a book launch on May8th (see here for details). I’ve been spamming my social media channels about it (sorry to those followers that remain 🙂 ) and I’m expecting a packed house.

Recognising that most people in the world won’t be able to come as all flights and hotels will be full (etc) together with the fact that the Morning Star will only take 100 people at a push I thought I’d stream the gig live online.

Up until recently I had intended to do this using babuser.com, that being the only streaming facility I’ve used. However I was pointed in the direction of Google+ Hangout Live Stream broadcasts and boy oh boy is that a cool service.

Your Google+ account is linked to your YouTube account and at the click of a button your hangout is streamed live both in your Google+ stream and YouTube. What’s more you can embed the stream in your own website and Google records the broadcast for reuse afterwards. You can thereafter chose to make it public or private.

The beauty of this is the level of engagement you can achieve on the various social media sites – comments/discussions and shares can abound. I looked at it for my book launch but clearly this is something that businesses can use that takes a Webex style presentation session to a more powerful and public level.

You can watch my efforts in the video embedded below. It is only me playing about and the fact that I had two laptops open side by side means lots of echoey feedback. The lighting isn’t great either so the audio and the quality of the video is something you need to work on.

The nice thing about the Google setup is that you can invite several friends to participate using their phones and at anytime select their video feed to be the main one in the broadcast. You have the basic setup for a professional studio or outside broadcast, albeit a simple one. The only shame is that the Android app doesn’t have the buttons for setting up the broadcast from a handset. You seem to need to use the desktop version.

I’m going to need a volunteer or two for next Wednesday and will be testing this on site over the Bank Holiday weekend. Lemme know if you want to hook up in a hangout. I’m [email protected]. Ciao baby.

Categories
broadband Business

The Importance of Broadband

Important of broadband

Just came across this nifty little video clip I did recently what at the OnLincolnshire broadband conference. I’m wearing my new jacket & talking about the importance of broadband 🙂

Categories
Business UC voip

SIP trunks Ferraris and motorbikes

FerrariI’m at Convergence Summit North. I have to say I think I prefer it to Convergence Summit South for what it’s worth. It’s in Manchester and I’ve also decided I like Manchester, again for what it’s worth. Travel and tourism piece over:)

I tend to think long and hard about whether to visit a trade show these days. In our industry the stands all tend to have the same products and the same pitch. It’s difficult to make yourself stand out from the crowd.

Tref sat in FerrariThe good thing about this one in Manchester is that it is small enough to be intimate and friendly and because I’ve been in the business a while it’s full of people I know. It is therefore a good place to find stuff out, if I can put it like that.

At this show the organisers, Comms Business magazine, had invested in an audience reaction system. Questions were put up on the screen and you pressed the relevant button on your “clicker” to submit your answer and the aggregated answers for the whole audience were displayed.

We had a bit of fun with this but one specific question stood out for me. That was “Is your company recruiting right now?” 29% of the audience said no they weren’t but a staggering 65% said they were recruiting and a further 5% said they had plans to1. That’s 70% of business in the communications market taking on new staff.

Ferrari engineThat has to be a good thing. Where is the recession we keep hearing about? It is an extremely tough market out there  but in the technology game there is always opportunity because technology is always changing.

On the technology front you will be interested to hear that only 10% of the audience (of IT and voice reseller types) had deployed Microsoft Lync with voice although a larger 29% had deployed Lync without voice. It’s very difficult to see how well Microsoft are doing in the voice game because all their Enterprise licenses are shipped with Lync so they always quote a very high number of deployments. It’s relevant because the theory goes that Microsoft is after the PBX market and their model doesn’t involve much if any revenue for traditional PBX resellers.

We also heard that although the market for hosted VoIP slowed down last year the SIP trunk sector continues to shoot up with a 25% growth in the second half of 2012. Over half the audience were selling SIP trunks and half said they were selling more SIP than ISDN which I believe may well be the case at Timico now. Those that don’t sell SIP need to take a hard look in the mirror. There is going to come a time where ISDN isn’t around.

tref sat on motorbikeNote in bandying these acronyms around I’m assuming that you know what I’m talking about. I’m not about to give a tutorial on what they all mean.

The inset photos are all of me playing with the different attractions that companies were using to get people to their stands. I have to say I don’t think I’ll be buying a Ferrari anyday soon. There is no room in them and the seat won’t go down low enough for me to be able to see out properly. I wouldn’t mind a motorbike. I like the image. I’m obviously a natural – look no hands. Unfortunately I think they’re far too dangerous:)

As a little footnote I was there with our wholesale subsidiary NewNet who are a great bunch of guys and I think picked up some nice leads from the show.

I’m doing two round tables on 4G at 12.30 and 1.30 if anyone wants to come along.

1 OK I know it doesn’t add up to 100% but don’t nitpick.

Categories
Business voip

Dinner debate on future of VoIP – Manchester

I’m in Manchester on Monday night hosting a dinner for our wholesale subsidiary Newnet. I have room for a couple more resellers who may be attending the Convergence Summit North event the next day. If you fancy coming along it’s in a nice restaurant natch and should be an informative debate. I don’t have a theme other than what’s going on in the Comms world and where’s it all going/threats/opportunities etc

It’s a 6 – 7 ish meet for drinks  at the Manchester Restaurant Bar & Grill and sit down at 7.30. Lemme know if you want to come. No freeloading competitors, just good honest hardworking resellers please 🙂

Categories
Business spam

Spam

pirate_flag_thumbI like to occasionally click on the unsubscribe link on unsolicited emails, ie spam. It makes me feel better even though I know it isn’t going to make a blind bit of difference to the amount of crap that comes through to my inbox. Sometimes I block the user and sometimes I even respond to them telling them to go away.

I’ve done it on a number of occasions with recruitment firm ComputerFutures who send me no end of rubbish. Including one “consultant” who said he was going to be in North London and would I like to meet for a coffee. I said it was a bit far to come from Newark. I’ve tried unsubscribing from their list as well as individually asking their people to take me off the list but to no avail. The last time was this week when I threatened the sender that if I got another email from his company I would ask all my friends in the industry to blacklist their IP addresses. Probably not hugely ethical but so far I haven’t had another peep from them!

Today  I was merrily blocking and unsubscribing when  I got a  mail from Amanda at Sheffield Chamber of Commerce and Industry. It wasn’t addressed to me personally, ie none of the old familiar Hi Trefor, hope things are well. It was just  “Good morning”. No name (no pack drill either fwiw and whatever one of those is).

Amanda was offering me a “free taster session for her 1 Day Telephone Prospecting Masterclass”. This seemed particularly not well targeted, me being a CTO and all.

I replied to her asking where she got my email address from and got a reply saying she “captured data from a search which includes Companies House, Dunn & Brad Street etc”. There really is no hope for us all. These mailing lists get recompiled from scratch on a dynamic basis. As soon as you unsubscribe from one someone else goes ahead and puts together another and there is no way you can stop it.

I’m pretty sure the Sheffield Chamber of Commerce are a good bunch of people and Amanda is just doing her job but it is a shame there is no way for people to have better targeting. It almost makes Google, Facebook et al seem like good guys. Like it or not at least I am sometimes interested in they chuck my way because as often as not it’s based on my search history.

Amanda does need to adopt some best practices mind you. She offered no unsubscribe link for example. I told her this in a reply and copied one of our sales guys in so that he could give her a call and sell her something. Seemed like the right thing to do. If she becomes a customer I’ll delete this post. Can’t have people writing stuff like this about our customers now can we?

Ciao baby!

Categories
Cloud datacentre Engineer virtualisation

The Timico Virtual Datacentre #cloud #DCrevolution

I’ve had time to recover from the Timico Virtual Datacentre launch in London on Tuesday night. It was a great evening with a fantastic mix of people there from the IT Director community.

After the talks we had an “unconference” panel session where we discussed the issues of the day in the cloud. One of the things that came out of the discussion was the fact that whilst advantage of the Virtual Datacentre is massive scalability that can quickly be turned on, most standard enterprises don’t need these huge bursts of capacity.

What was interesting is the large increase in servers being used over recent years. One attendee said that he had increased server usage in his business fivefold in as many years. That’s 300 up to 1,500. The beauty of the virtual game is that it is easy and cost effective to do this.

So the question then arose “why not use AWS?”. The simple answer is “throat to choke” and service levels. With Amazon there is nobody to call when it goes wrong and no guarantees. Also AWS does not provide connectivity and the “embedding” of the server infrastructure in the connectivity infrastructure brings real performance benefits.

Another point that came out was the advent of the Platform As A Service. The Virtual Datacentre represents Infrastructure As A Service but starts ups these days don’t want to have to maintain infrastructure. They just want functionality. Office 365 and Google Apps are examples. PAAS is increasingly the domain of both very small and very large organisations whilst the mid-market likes to manage its own services and is the ideal candidate for the IAAS play.

The Virtual Datacentre is another key step for Timico in our onward march in the communications world. It is a sign of continued progress and investment and a recognition of the needs of our growing customer base. If you want to know more check out the Timico landing page here. Press release here. Thanks to Joe Baguley of VMware for his usual terrific talk.

Categories
End User online safety surveillance & privacy

Snooper’s Charter update #CCDB – Nick Clegg kills it off

PortcullisIt’s been a week of publicity around the Snooper’s Charter. On Tuesday I attended a meeting with Julian Huppert MP where we talked about what is known about the expected redraft of the Draft Communications Data Bill.

Home Secretary Theresa May is widely expected to include this as an item in the Queen’s Speech on May 8th. If it doesn’t make this Queen’s Speech then it is not likely to happen during this parliament because of the length of time (the outrageous haste of the Digital Economy Act aside) it takes to process the Bills.

There is clearly an appetite at the Home Office to introduce such a law. It was attempted by the last labour Government but withdrawn for a number of reasons, not least of which was the opposition of the Conservative Party. How the heavy mantle of responsibility changes people!

My own view up until now has been if they are going to pass a law anyway then lets minimise the damage. For example although no details have been made available on the contents of the Bill it is believed that the Home Office is desirous of an automated access to the various databases that will be accumulated if this Bill became law. If we keep this as a purely manual interface, where the ISP has to physically hand over data, then there is less likely of mass data loss due to hacking by a 3rd party.
However reading some of the stuff published this week has made me rethink my tactics. The Open Rights Group (and others) letter that appeared on the front page of the Times does ask us to consider what kind of society do we want to live in. Do we want a surveillance state?

The precedent being set would legitimise similar activities around the world in countries that are notionally less democratic than our own and whose purposes are on the face of it likely to be more sinister. I say “on the face of it” but we would have to be very careful of mission creep in the UK.

Content providers operating on a global scale should be very concerned. If UK law said they had to handover private data on their customers’ activities whenever required by the government then their defence for refusing to do so when these requests were made by totalitarian regimes would be removed.

The Home Office has been very secretive about the content of the revised draft of the Bill keeping all briefings very general. My belief is that this is because there will continue to be huge holes in their arguments and they won’t want too much detailed discussion that might derail its inclusion in the Queen’s speech.

It is natural for people to be suspicious when others are keeping secrets. For example it’s like the attitude of most people towards the Masons. In this instance the ORG letter attacks ISPs for supporting the Home Office by maintaining radio silence regarding the details of the Bill.

Although I don’t know for sure I expect most ISPs haven’t seen the detail either. Certainly I doubt that Zen, who have been openly vociferous with concerns about the Bill will have been involved. Of course the bigger the ISPs get the more they have to lose. Some of the bigger ones are known to take neutral stances in respect of proposed legislation because they wouldn’t want the negative PR in their customer base by being seen to cooperate with the government on contentious matters.

On the other hand they need to be seen to be taking a responsible line where law enforcement is concerned. ISPs are after all staffed by human beings. We all want to clamp down on paedophiles and evildoers and always cooperate with requests from law enforcement for help using the existing RIPA system.

The other aspect of this line of debate is also the issue of competition and subsidies. A Freedom of Information request made at the end of last year showed that at least £400m had already been spent by Government on this Bill. A big chunk of this is likely to have gone on equipment in ISP networks. Part of me says “great, the government can pay for Timico to upgrade our own network” but the opportunity cost for us would be huge – diversion of key engineering staff to government projects.
You do have to ask how much of that £400 spend is now contributing towards lower operating costs of larger ISPs and thus increasing their competitiveness.

We still don’t know the detail of the Bill although we don’t have long to wait. In the meantime we can only look for clues. BAE Systems’ Detica who “develop, integrate and manage information intelligence solutions” are known to have been involve in HO meetings re the Bill.

We now have to wait and see but on balance I think this is likely to be a Bill whose disadvantages far outweigh its benefits. Julian Huppert by the way is a good guy. He is of the few technology savvy in a Parliament in which we have a highly dangerous situation: MPs who don’t understand technology voting on technology oriented laws drafted by civil servants who also don’t understand technology.

More when I have it…

Update just a few minutes later:

Looks like this has been killed off – Nick Clegg has come out against it and it will not now appear in the Queen’s Speech. I must say this a good demonstration of common sense and leadership by Nick Clegg which can’t do him any harm in the eyes of the electorate.

Categories
Business Cloud datacentre

Timico launches Virtual Datacentre #DCrevolution

icetankGreat Launch event for Timico’s Virtual Datacentre last night at the Ice Tank in Covent Garden. There is a lot to say about this but I’m somewhat strapped for time today so I thought in the meantime I’d just share this video of the barmen setting up their cocktails before the guests arrived. You know it makes sense.

There is quite a lot going on generally at the moment including tension building up with the Snooper’s Charter (I refuse to call it by it’s real name, partly because I can never remember it and also partly because people are more likely to know what I’m talking about when I call it the snooper’s charter) in the run up to the Queen’s Speech.

I leave you with an invitation to click on the header photo. It’s the modern day equivalent of the whole school photo where one kid runs around the back and appears in the shot twice. On this occasion we have used the panaorama feature on the Samsung Galaxy S3 to create a very artistic effect:)

Thanks to all who came along to make the evening a great success and to Suzie Hodges for the camera shot:)

Ciao

Categories
Engineer webrtc

Web RTC workshop – get yer tickets ere

googlecampusIf you work in the Unified Communications industry you need to know about Web RTC. You can either Google it or come along to ITSPA’s Web RTC workshop at the Google Campus on 14th May to find out more.

This workshop is intended to provide a fairly detailed drill down into the workings of WebRTC and is suitable for the VoIP tech community. It includes an introduction to the technology and presentations and demos from a number of companies involved in the area. We will also be having a few beers afterwards, natch.

These events are seriously worthwhile attending. More details below – the event is open to non ITSPA members so git on down.

Tuesday, 14th May 2013, 14:00-17:30
Google Campus, 3rd Floor
4-5 Bonhill Street, EC2A 4BX London

Part 1: Technical background and introduction
Presentation from John Parr (Crocodile Rich Communications Systems) and Rob Pickering (IPCortex)

Part 2: Demos and real-life implementation: products, services, and more
Speakers TBC – Google, Drum, IPCortex, Crocodile Rich Communications Systems, Voxhub

Part 3: Roundtable discussion/panel and audience Q&A
Discussion moderated by Trefor Davies on the impact of WebRTC:
What are the challenges, opportunities, and threats – to software phones, video market, fixed infrastructure and more?

Reserve tickets here: http://itspawebrtc.eventbrite.co.uk/

Categories
End User internet

notatthisaddress.net #notatthisaddress

Trefor DaviesI have just taken possession of notatthisaddress.net. The .com and .co.uk were taken but I’m cool with that. I’m a .net kinda guy. This to me is a cool domain name and must have loads of uses. I thought about using it as my default address for registering at tradeshows. Myname at notatthisaddress.net sounds good, snoop cocked, spam avoided.

However I’m beginning to think that is a sheer waste of a good domain name and I figured that you dear blog readers might have better ideas. There are thousands of geeks out there with great ideas who might be able to suggest some good uses for it.

Usual prize of a Timico Megamug for any good suggested uses unless I’m meeting you in person soon in which case it could mean a beer. If you’re teetotal I’ll drink the beer and you can have an orange squash.

Categories
Engineer fun stuff

Electric smart car in Hamburg

Just had to post this photo because it is so cool. It’s an electric smart car charging up on the street in Hamburg. I’ve never seen one before and it was uber impressive (appropriate that uber a German adjective 🙂 ) so I snapped it with my trusty SGS3 so that I could show it to y’all. Quite dinky as well. Wouldn’t have one meself mind you as I’d struggle to get the golf clubs in but it clearly suits someone.

That’s all folks.

electric car

Categories
End User phones

This iPhone is dead

dead iPhone 4S
This iPhone is deceased, dead, non-functional, lifeless, no longer functional, not of this world, sent its last packet, kaput, a gonner, calls no more, textless, will not switch on, pushing up Apple seedlings.

Wife dropped her iPhone last night. It no longer works. I have mobile phone insurance with my Lloyds Bank account but it is a time consuming process. I entered all the data online but they wanted me to print a local copy, sign it and send it in the post. They do promise a quick turnaround for a decision – 1 working day – but I will then have to wait for them to send me the wherewithal to send the phone off for them to decide whether it can be repaired. The turnaround for this is said to be 5 working days from receipt of the phone.

All in all I can’t see her getting a new phone inside 2 weeks. She is a Timico customer and Timico could deliver her a new handset within 24 hours, or I could even pick it up from stores and take it home. However that is not how my personal insurance works.

When I made the claim I went through the online banking’s two stage authentication to access the portal. Everything bar the proof of purchase was entered online & I could easily have uploaded a PDF of the contract when filling out their forms. It’s hard to see what additional value my signing the form offers when one considers the delay that the process introduces into the system. The credentials for logging into the portal are known only to me and are just as good a contractual validation of my claim as my signature, which could easily be faked anyway if someone really wanted to do it.

So now we wait…

PS in the meantime she has been forced to borrow my Nokia Lumia 920 which I suggested with trepidation. It isn’t going to be particularly easy for someone who is used to the iPhone to adjust to the less good UI of the Nokia but she was desperate – texts are her communications lifeblood and that is the only other phone I have. Ah well!

Categories
Cloud datacentre Engineer virtualisation

Join the revolution – the software defined datacentre #DCrevolution

uninterruptable businessThere are two phrases that I thought I’d banned from this blog some time ago: “cloud” and “smart phone”. “Smart phone” is still banned but I’ve had to reluctantly use “cloud” as it is in such common usage and any replacement term is longer than the word cloud itself (phone is the replacement term for smart phone which makes the latter a non starter).

A search for cloud on trefor.net brings up lots of posts that discuss it one way or another. Although it’s been a trendy topic for a while now it’s amazing how many businesses don’t use the cloud. For example Microsoft reckon that 85% of businesses don’t yet virtualise their server infrastructure. Also the market for dedicated servers is still very much all about solid bits of metal and hard drives.

This means that despite the term cloud feeling almost so old it’s about time we got a new one (cf “Unified Communications” replacing “VoIP for Business”1) there is still a huge amount of mileage left in the market. It is still very much  emerging.

With that in mind I’m having a bit of a Timico bash in London next week where we will be talking about cloud services for UK based organisations

–          It’s about a revolution in how IT infrastructure is produced, consumed and maintained

–          It’s about the need for UK data centre sovereignty

–          It’s about the importance of quality connectivity to hosted virtualised infrastructure

To add some pizzaz to the evening I’ve got Joe Baguley, CTO of VMware coming along to do a bit of a talk. Joe is a top banana when it comes to talking about cloud infrastructure. His talk is entitled  “Container Ships, Kittens, Chickens & Coffee Shops”. You know it makes sense. We will also be chatting about what Timico is doing with VMware.

The party is at a super cool venue called the Ice Tank (pun intended) in Covent Garden. Because I’m a good guy I have some tickets reserved for blog readers. The event starts at 6.30 on Tuesday 23rd April – that’s next Tuesday. If you want to come along let me know here. There’s also more info about the gig here.

Please only come along if this is of genuine interest. I don’t want any time wasters, costermongers, itinerant salesmen, rear admirals, unemployed actors or general low life:). Most of the attendees will be IT Directors/CIOs etc. Attendees will also be able to trial Timico Virtual Data Centre services FOC for their businesses.

1 also feels as if it’s about time we found a replacement phrase for UC.

Categories
Engineer internet peering

Submarine cables at #euroix #ixp

Good talk at Euro-IX on submarine cables from Alan Mauldin of TeleGeography.

The world is still very much increasing it submarine cable capacity. Interestingly the drivers for new builds are not capacity exhaustion. It’s more likely to be down to a range of things including Route Diversity – new physical paths being valued, Cost Optimization – use of new technology may lead to long-term unit cost reductions, Competition — still room for new competitors in some markets where high prices persist, Build-vs-Buy Strategy – become an owner, not buyer, of capacity, Peer pressure, ego, national, & corporate pride and First cables (for some island nations).

I quite liked the national/corporate pride bit. It follows on from a chat I was having on the subject of size pipes during the break. In our internet world the capacity of your network connection(s) is a bragging point.

Chat up line of an internet geek: “Fancy coming back to my place to see the size of my pipe?

Timico customers are taking 10Gbps connections. I’m looking forward to our first 100Gbps connection.undersea cable capacity

I lifted this chart from Alan’s presentation (thanks Al). It shows that we, the world, currently have roughly 70Terabits per second of intercontinental internet capacity. Impressive. We aren’t using it all yet of course but the only way is up.

Interactive submarine cable map here. I think I may have linked to this before but no harm in doing it again.

Another interesting interactive map is of the world’s internet exchanges here. This shows you where the meeting points of the internet are. The places that ISPs connect to/at to carry your internet traffic. When you send an email or click on a web page the data will travel through one or more of these places.

It doesn’t cover private connections but these will largely be done at the same locations. That’s all.