Categories
Business Cloud hosting

Meet Tom Moores – expert in cloud and hosting

tom mooresTom Moores is a new starter at Timico. He is a market specialist in cloud hosting and part of a wave of investment we are making in this space. It’s a pleasure to meet people who are driven to succeed and I look forward to working with Tom.

You will notice that Tom is holding the Network Operations guitar. Every now and again when I have a visitor to my office I take a picture of them with the guitar. Usually they can’t play it.

Tom can play the guitar. Looks like he is putting some soul into that song:)

People buy from people.

Welcome aboard Tom 🙂

Categories
Cloud Engineer storage backup & dr

Data storage strategy #cloud

I’m back from my hols. The news is my hard drive has 4.5GB more data on it than it did before I went on holiday. All videos and photos. In June I added 17.5GB worth of media. That’s 54GB ytd and if I extrapolate that to the year end that means I will have added 108GB to my laptop in 2013.

I’m sure I’ve recently had this conversation on the blog but I now have less than 20GB of space left on my laptop, after cleaning it up. I can’t realistically expect to get a new laptop. Mine is relatively new and I can’t expect the business to provide more storage for my personal photos. They will have to go.

So I have to come up with a strategy here. I still want easy access to the photos but it isn’t worth forking out the small fortune that the likes of Dropbox and Google Drive will charge for that level of storage.

The charts below show my own usage growth. By the end of this year at the current rate of growth my photos will take up around 330GB of space. The annual growth rate since 2004 has been around 50% a year – roughly in line with Moores law and also in line with an EMC study of storage capacity trends from 2011. Extrapolating the number forward to 2020 I can expect to be consuming almost 2TB a year of storage with a total accumulated requirement of 5.5TB.

added-storage

accumulated storage

Remember data beyond mid 2013 is extrapolated/forecast.

Does this make sense I ask myself? Well the video formats in use by 2020 are quite likely to be approaching 8k which at 350Mbps streaming data rates will produce a storage need of 44MBps or 2.6GB a minute. That’s only 13 hours of video storage. All these are approximate calculations and do assume that I am onto 8k by 2020 but the 5.5TB by 2020 sounds very plausible to me.

It’s interesting to note that whilst I am discussing my own personal data usage here the rate of growth very much reflects what we are seeing as a business. We have all heard the term Big Data bandied around. Businesses are gathering far more data than they used to. Information is power. The decisions I am facing are therefore similar decisions to those seen by businesses of all sizes. What do I do with my data?

Let’s look at my personal choices first. Currently I back up my laptop to two separate external drives. Frankly this isn’t going to be good enough for our family going forward. If I’m taking media off my laptop I want it to always be available at a click of a button. It has to be Networked Attached Storage or NAS. Because I am going to be using it more and more for lots of different family storage needs the NAS also has to be resilient so it either needs to have two mirrored hard drives or be a multiple RAIDED box such as the Drobo box shown in the pictures inset. (Box shown has 3 out of 5 slots populated with 1TB drives giving 2TB usable capacity).

Drobo box with front cover on

We use Drobo boxes (1st pic with front cover – 2nd without) to send to some of our cloud customers to seed their online storage. A small business will not have a fast enough internet connection to upload a couple of Terabytes say in a timely manner. If they were lucky enough to get 10Mbps upload then it would take them well over 400 hours to upload the data. Even though Timico provides that customer with free bandwidth to perform the upload that isn’t a practical proposition.

The Drobo box is going to cost me knocking on a grand even if I just put in three drives and though by my current calculations as an infrastructure it would do me for the rest of this decade, taking into account the fact that I could easily upgrade the hard drive capacities, Mrs Davies wouldn’t want me to spend that kind of money. We need a new freezer and the dishwasher is about to pack up.

Drobo box with front cover removed

So I’m going to go for a cheaper option such as a dual ReadyNAS which with a couple of mirrored 2TB hard drives will probably cost around £300. I will still want to have a separate backup for this but will in the short term stick with the 2TB SSD I currently use. With that setup I reckon I will be good until mid 2018 and could probably also upgrade the hard drives at that time. Rather than have the hard drives switched on all the time I will also probably go for a power switch that I can control over the LAN. In effect it will still be instant access.

It still makes sense to have a cloud option and I should be able to go for a cheaper solution such as Amazon Glacier which costs 1cent a month per GB. This would cost me $3 a month for 300GB, just over two quid say or about £25 a year (mixing formats :)). Amazon Glacier is much cheaper than the $20 a month that Google Drive would charge me but isn’t a comparable service. Being a “deep storage” service the recovery time from Amazon is very slow versus “immediate” from Google depending on your internet download capacity. $240 a year isn’t a practical proposition for home use. I don’t need the recovery to be fast. I just need it to work as it will be the line of last defence.

The observation that springs to mind here is that the costs discussed here are insurance policies that I have not hitherto had to pay. Our use of technology is driving the change. According to my calculations by 2020 I would be paying Amazon $55 a month for the storage based on current prices. It is reasonable to expect prices to plummet but this is obviously a nice growth market to be in.

The needs of a business are similar but different. Firstly a business will typically have a lot more people generating the data. The amount of data being generated per person however is not wildly adrift of the numbers I’ve been discussing for my own usage. There’s a good chart over at NetworkWorld that tells us the average storage need per employee ranges from 160GB for small businesses up to 190GB for mid-sized companies. You can do your own calculations for forecast storage needs based on the size of your own particular business and assuming 50% a year growth.

The other issues affecting businesses relate to skillsets (overhead), security (life and death of the business) and recovery time (revenue and opportunity cost). It all revolves around money.

The numbers I have looked at for my own home use therefore don’t copy across to business. Businesses are willing to spend more for additional security, ease of use and speed of recovery. A business may also think it important to know where their data is stored – for UK regulatory requirements for example – and want to have someone to call if something goes wrong. Personal support is not something that the big cloud providers are known for.

Check out example services here and corporate services here.

Categories
End User travel

tref is on holiday

shadesbacksoon

on 1st July

 

Categories
Business dns internet

Nominet Non-Exec elections & trouble at mill

cookies_thumbEmail from Nominet today concerning their forthcoming AGM & non-exec elections. Nice little earner if the £30k mentioned by one of the candidates in his Election Statement is right. You do have to put in 26 days a year though which is not an insignificant amount of time to be out of your own business.

I was prompted to look at the candidates because Nominet took the step of recommending two Non-Execs out of the four that have applied (for two slots). Guaranteed to make you dig deeper. I don’t bother voting at this type of election as I have no strong views on any of the candidates – let others have their say. The exception was for Seb Lahtinen who I seconded a year or two ago.

When you read the Election Statements you begin to realise why Nominet has specifically backed the two existing Non-Execs standing for re-election. One of the others is being sued by Nominet and CEO Lesley Cowley. Trouble at mill or what?

I’m not getting involved but read the statements here.

PS thumbnail pic is cookies – domain names/websites/cookies – geddit?

Categories
Engineer travel

Anyone want to go to an event in Perth?

Just been invited to an industry event in Perth (Scotland – not Australia) on the 9th July. I won’t bother telling you about the event but it was from a reputable source. The invitation was to “Dear Colleague” so it was almost certainly a blanket mailing to an entire list.

I checked. It is 325 miles from my house and 5 hours 22 mins driving in current traffic conditions. I replied to the email asking them whether they were planning an event in Lincoln which is 0 miles from my house and I could walk there.

Not heard back yet but I only just sent it so it’s only fair to give them a bit of time.

The point is that this was not a particularly well targeted email and is a waste of everyone’s time who doesn’t live within striking distance of Perth. Mind you I’ve never been to Perth. Is it nice?

That’s all

Categories
End User fun stuff

Review of @ITISLENNYHENRY & @colinmcfarlane in #Fences at the Duchess Theatre

Fences at the Duchess TheatreOne of the nice things about writing a blog is that you get invited to all the top showbiz parties in London. I very rarely go to them but on this occasion I happened to be in town anyway so took them up on the offer.  Ok I can’t continue with this lie. I’ve never been invited to a showbiz party before:) Last night I went to one. This is the story.

tref with lenny henryYou may remember way back in November of last year when I was on my way to LINX79 I bumped into a neighbour of mine, Colin McFarlane. Colin is an actor and he was on his way to a second audition for a part playing opposite Lenny Henry in August Wilson’s Fences. Fences is one of a series of plays written by Wilson specifically for black actors.

We sat in the quiet coach and I read out some of Lenny Henry’s lines while Colin responded with his own. All done in an American drawl, y’awl. Well the great news is that Colin got thattref tom lenny part and Fences had a highly successful touring run before hitting the West End which it did this week. Feeling in no small part responsible for Colin getting the job I decided to go and see him in action. I was also invited with my son Tom to the after show drinks party where we got to chat with the cast.

The photos in this post come from that after show party because I know what you lot are like. Wanting to know all about the celebs and the gossip. Well I’m sorry. This is not Hello magazine or OK. It’s trefor.net. Yes there were celebs there but as far as gossip goes what goes on tour stays on tour, darling. Anyway we chatted about WebRTC, Agile computing and the internet.

Later when the theatre kicked us out we ended up in a bar called PJs which is near to the Marquis of Anglesey – the venue of “the day we nearly lost the internet.”

tref outside duchess theatreIt wouldn’t be fair of me to not mention the play and I have to come clean here. I cried through most of the second act. Fences is an utterly brilliant play. I’m not going to tell you the plot. I don’t want to spoil it for when you go which you should do 🙂 This one was a real emotional roller coaster. It made me want to go home, kiss the wife, hug the kids and tell them I loved them. You need to understand that when it comes to things like plays and movies I like nice simple happy ending stories – stuff like Mary Poppins. I was kept gripped to the seat and was exhausted by the end of it.

The performance got a standing ovation and Tom and I, as you know by now, decamped to the bar to meet Colin, Lenny and rest of the cast. They were all really lovely people and happy to indulge tourist Tref with some photoshoots which of course  I only did for journalistic reasons. Special thanks to Colin for the invitation.

Note the photo of Tref and Tom taken by Lenny Henry – nice touch I thought. Tom’s idea.

That’s it. That’s today’s post. It has only a loose association with technology but hey. It’s my blog… It’s also quite nice to round off the story from last November of the script reading on the train.

I’m off next week. Taking my daughter on a jaunt to Barcelona for a few days so there won’t be any blogging unless I feel like a break from the culture and the infernal heat.

The last photo is of me, Tom, Colin and Tanya Moodie who played Lenny Henry’s wife on stage. They were both top class. Catch ya later.

tref tom colin tanya

Categories
Business nuisance calls and messages Regs

ICO Annual Report and nuisance calls from 08432890049

ICOThe Information Commissioners Office has 355 staff. Hadn’t realised it was such a big outfit. When you think about it with the world moving online and with so much information about us being kept in so many places the ICO has a huge brief. Also the ICO website has been changed from .gov to .org to emphasise its independence.

I know this because I’ve just come from the ICO’s Annual Review at Central Hall in Westminster. Being on the ICO’s Tech Reference Panel and all that!

A lot of meeting was just the presentation of statistics. Did you know that over the past year more than 225,000 people called the ICO’s helpline? Well you do now. There are some big growth areas such as SPAM calls and texts. It’s good to see that the ICO is starting to bare its teeth when it comes to this kind of stuff. We have seen the first two lots of fines (called civil monetary penalties for some reason) to the value of £225k imposed on pest cold callers. These people are just the lowest of the low.

I’ve started to report incidents of spam calls to my own phone – coincidentally got one this morning from 08432890049. I have duly reported it here. If all of us report it every time we get a spam call or text we can at least contribute towards nailing the ones in the UK. The overseas call centres are unfortunately beyond the reach of the ICO. I’ve just started to get rude with them.

You can look at the report yourself here. In line with the ICO’s new green policy the only hard copies available are the ones required to be kept by Parliament. Now there’s a very telling message in itself.

I will leave you with a fact that was related by Commissioner Christopher Graham. The ICO is currently looking at online privacy Ts & Cs. I got the impression that they are looking to try and come up with recommendations for a set of rules that would provide adequate privacy protection for people signing up for new products and services online and who just tick a box to accept conditions imposed. Did you know that if you added up every set of T’s and C’s you accept in this way it would take 77 days if you had to actually read it all? Well now you do 🙂

Categories
Business net neutrality Regs

Orange accused of blocking YouTube

Tweet from ISPreview caught my eye this morning on the subject of Orange allegedly blocking YouTube as part of its parental control service. The post goes on to tell us that this was apparently “an isolated incident”.

Without going in to the specific ins and outs of the Orange scenario which you can read over at ISPreview I guess that the point is when you start applying blocks on specific types of website you are going to block sites that you hadn’t meant to. The www is too complex for any filtering software to block “perfectly” (in the absence of a better turn of phrase). One wonders how many owners of websites there are out there wondering why their traffic levels have dropped.

If I were you I’d bookmark that ISPreview post so that next time you hear an MP call for blocking websites you can point them in the right direction. Note this is very different to the IWF list blocking which targets specific illegal websites.

Categories
Business mobile connectivity

Competitive mobile advertising – 3

On the tube heading to a LONAP board meeting.  This ad stared me in the face & had to take a snap with my trusty sgs4.

It reinforces the head start that EE have in the 4G game. Really wondering what niche 3 will find. Obv here they are pushing unlimited data but that is an expensive feature to lead with.

Only a short post. Ciao.

image

Categories
Business media online safety

Maria Miller ISP Safety Summit

PortcullisThere’s been a lot in the news about the Government’s Safety Summit where a number of consumer  ISPs and online entities (such as Google) have been asked to attend a meeting to discuss how they can do more to prevent people accessing illegal online child abuse material.

Sometimes when this kind of news hits our screens I don’t bother to comment. It seems like every man and bonzo gets their word in.

It is worth however emphasising a point made this morning by The Today Programme on BBC Radio4 which was that there are two issues here. One is accessing illegal child abuse material and the other is preventing children accessing legal pornography.

Access to illegal online child abuse material is totally wrong and the ISP industry already works to stop accidental access to this stuff via the Internet Watch Foundation which produces a list of sites to be blocked. Most of these sites reside outside the UK and really it needs a concerted global Government effort to take them down. They should discuss it at this week’s G8 Leaders’ Summit.

Consumer ISPs have measures in place to block access to these sites where they are known. However the nature of the internet being what it is all that these measures do is to prevent someone accidentally landing on an illegal page. The determined sicko will easily find a way around the blocks. Interesting to note the BBC report that the Government has actually cut funding in the area of online child protection (CEOP).

There may be a discussion to be had with Google and other search engines (are there any others?) re how they themselves prevent illegal material coming up in search results but it seems to me that the real issue here is how we identify the sites so that they can be included in the IWF list and ultimately taken down.

The issue of how to prevent kids accessing porn is totally separate.

Categories
broadband Engineer UC voip

VoIP Conversation Snippet from the Corridor

Just chatting with one of our telephone sales guys. He told me about a customer who had been thinking about buying a FTTC broadband connection with a couple of VoIP seats but had been worried about the cost. Their previous method of communication had been through two analogue lines into an office of fourteen staff!

The package that customer ended up with costs them around £300 a month – far more than a FTTC and two VoIP seats. The beauty is that now that all fourteen people have their own VoIP phone line they are spending a lot more time talking to customers and the new business they are taking dwarfs the cost of the comms.

It makes you feel good. Simples 🙂

Categories
Business mobile apps

Apps and SMBs – a Microsoft experiment with Joshfire

A few weeks ago I wrote a slightly disparaging post in response to a mailshot I had received from Microsoft. The tone of the post was why has Microsoft sent me an email that turned out to disappoint. Had they got their marketing totally wrong?  A business that spends a huge amount of money on marketing?

Later that day I got an email from Ally Wickham at Microsoft. She introduced herself as a Senior Audience Marketing Manager at Microsoft and the orchestrator of the email campaign. I called Ally and we had a good chat about what she had been trying to achieve which was to understand where apps are going in business, particularly small business. I felt this to be an interesting enough and valid subject and offered her the opportunity of writing a guest post. Seemed fair.

Here’s the post:

Categories
Business fun stuff surveillance & privacy

ISPA Internet Hero and Villain Finalists

Normally I like to add value to a news item if I am going to comment on it.  I see so many scraper websites that pick up my stuff you wonder what they get out of it.

I have just sat down to comment on the press release from ISPA announcing the internet Hero and Villain finalists for this year’s ISPA Awards. I found however that ISPA had already put across  much of what I might have said. I have therefore reproduced it below in its entirety with links to where you can buy tickets for the Awards on 11th July.

I will say that as one of those with a vote for these awards it is always easy to find candidates for heroes but not so for the villain. Actually that isn’t right. There are plenty of MPs that we could line up with very little understanding for how the internet works but with their own objectives in controlling it. I’m speaking personally here and not on behalf of ISPA but we have to be careful how we approach the subject of internet regulation in the UK. We need to work with MPs to help make things better in a sensible way without shooting from the hip in an emotion filled gunfight.

The winners will be announced on the night of the awards and you can read the ISPA release below. There are some great “goodies” and some shocking “baddies” taken, the internet being the global entity that it is, from around the world.

ISPA release:

Categories
Business Cloud hosting

Meet Colin Bell – Director of Hosting and Cloud Services

Colin Bell of TimicoNine days ago one of our customers dropped me an email saying he had read in the London financial news vehicle City AM about our appointment of Colin Bell as Director of Hosting and Cloud services. “Seems like a high level good recruit!” was his specific comment.

That customer, as the customer always is of course, right. Colin’s pedigree is as EMEA Sales Director for Rackspace and subsequently as Managing Director of business-critical managed hosting provider NetBenefit.

It’s really important if you want to succeed in business to be one of the best in your market. That means you have to have top people. It’s a joy to work with Colin and clearly he is already making an impact if customers are sending me emails patting us on the back.

Other than to say it’s nice to know we are able to attract more top talent into the business I’m not going to gush on any more about this. You will be able to see the effects of his appointment in the months and years ahead (on our march to global domination nyahahahahahahahaaaaa).

I will say that Colin likes motorbikes and keeps bees. People do business with people, not automatons. Drop me a line if you want to meet Colin or buy some hosting services (or a copy of my book:) ). Copy of press release here.

Ciao…

Categories
Business online safety piracy

School connectivity and filtering – google translate

Trefor Davies thumbnail pictureDropped the kids off at school today. I don’t normally do it. It’s out of my way and gets in the way of my early morning swimming regime. It’s the last GCSE so it was only fair that the run in would be comfortable. Let the lad get in the zone.

I mentioned that last night I had sent their headmaster an email. This of course naturally sets off the alarms bells but I explained that I am planning a talk on connectivity trends to a room full of headmasters and school IT staff and thought it would be a good idea to chat to a horse’s mouth. Get my drift.

The car heaved a sigh of relief and someone mentioned the fact that the school had added Google translate to their list of blocked sites. The kids were somewhat puzzled at this and thought it might be to stop them cheating with their French translation homework.

I then explained that it was almost certainly because Google translate could act as a proxy to bypass their school filter. They didn’t know this. Oops. It was also mentioned that it took the school 5 days to realise that FIFA13 was out and to block that.

It goes to show that the whole blocking and filtering game is one of a constant war of attrition. It’s too late for the kids to use Google translate now, not that I want to encourage such things (get yer dictionary out). However you can bet your booties that someone in school will have another way around it, expellable offence or not.

To finish off on a different note a school’s connectivity need is changing. These days pupils need to use video conferencing suites to access lessons given by specialist teachers on other sites, in some schools sixth formers get given iPads for use in lessons and at breaks etc etc. These all add up to the need for more bandwidth, just like it is at home and in the office. Gimme a bell. I can help;)

Categories
Business media

The changing entry level job market

My oldest offspring Tom yesterday joined the ranks of the employed. He is working as a traffic announcer on BBC Radio Oxford. It’s what he has wanted to do since he was 15. Not announce the traffic on BBC Oxford. Work in the radio business.

The trigger point came when he went on a school trip to the Lincolnshire Show. The BBC tent had a competition for kids to do a sports commentary. He won. He was hooked. I was in London at the time. He rang me up and told me he was no longer interested in becoming a vet but instead was going to do a degree in media studies and go to work for the BBC. The idea of having a media luvvie as a son took a bit of getting used to although it did have the side benefit in that he lost interest in keeping hamsters, gerbils and rabbits that were a pain to look after.

So since the age of 15 Tom has spent all his waking hours working in radio. He had various shows on Lincoln local community radio station Siren FM and helped out at BBC Radio Lincolnshire where at the age of 18 he broadcast his own 1 hour show on yoof matters in which he interviewed Feargal Sharkey about music piracy.  At Warwick University  all his free time, and there was a lot of it (History & Politics), was spent working on media projects.  Working with uni radio station RaW FM  he won a number of National Student Radio Awards.

Tom has lived and breathed radio for six years and his hard work has now earned him the reward of a first step on the ladder in the real world. I am a proud dad.

Next up. I am on the Industrial Panel of Bangor University School of Engineering.

Categories
Engineer UC voip

Integration

Redwood acquired by TimicoLast week we integrated the Redwood brand into Timico. Redwood was a specialist Unified Communications business we acquired last year.

There are two different ways of integrating another business. You can do it well or you can do it badly. There are also two different speeds. I recall that Cisco, a company that has made many acquisitions in its time, has a defined process with dedicated teams to do the job. On day one they change the acquired brand to Cisco and then there are well rehearsed steps over a period of three months or so until all aspects of the old brand are erased. No doubt a few people get erased at the same time although companies like Cisco are known to buy small technology businesses just to acquire the talent.

It’s no different in our game really. We bought Redwood for a combination of channel to market and the talent of their people. However the nature of our business is different to a product manufacturer such as Cisco. Our customers largely buy services from us and they buy them on a recurring basis. Every month. The other thing to note is that the services they buy from us are by and large mission critical to their business.

We love all our customers. They pay our wages. We do our best to keep them happy so that they want to keep on paying our wages. The last thing we want to do is upset them. Now in the networking game the time of greatest risk is when something changes. A small config change here can have big ramifications there. A kind of butterfly effect for business. So we want to be very careful when we make changes.

The same applies when you change a brand. When integrating company not only are you changing the look of a business but you are potentially changing the way it feels to do business with you. People don’t like change so you have to do it carefully.

When integrating Redwood we want Redwood’s customers to feel as if things are working just as well as they were in the good old days when they were dealing with Redwood as opposed to this new company called Timico that they might never have heard of. We might in our ever so optimistic dreams dare to hope that Redwood customers will think things are even better than they were before though we would settle for them thinking things were just same. “Name change? Oh ok that’s fine” is the reaction we want.

What we don’t want is “What’s gone wrong with my bill. Why have you charged me twice? Where has Fred gone? Fred always used to sort out my problem. It was never like this when it was Redwood”.

That’s why we like to take time over the integration of an acquisition. We want to make sure it goes well. The telecommunications industry abounds with stories of market consolidation and company acquisitions that have gone wrong. We love it actually because it generates churn in a company’s customer base and someone else’s churn is our sales opportunity. I even heard of one highly acquisitive business whose business plan assumed a 30% churn in customers post acquisition. That’s not how we like to work.

If my memory serves me right we have bought seven companies in nearly ten years of doing business. We have learnt a few lessons along the way but our general principle is that we want to build a business of real value to all our stakeholders. That means real value to shareholders, staff and of course customers. We want to keep every single customer.  That’s a difficult objective in a highly competitive market where competitors sometimes not only drop their pants to win a deal but run naked down a customer’s drive shouting “I won’t put my clothes back on until you give me the business”.

I’m pleased to say the integration of Redwood has gone very well. Customers have had time to get used to the idea and all were contacted well in advance to let them know about the new name. It’s felt like business as usual throughout the whole process.

That isn’t to say there wasn’t a huge amount of work going on in the background. Integration of CRM and billing systems for example. Lots of testing before D Day. We had a few IT glitches along the way but nothing that was customer affecting and the team worked really hard to get it all sorted.

Funnily enough when I asked the one of the Redwood team how it went the answer was “boringly not much to say really.” That’s a great answer. The right answer.

Winning new customers is just about the hardest thing to do in our game. It’s a lot easier to sell to someone with who you already have a trusted relationship. Now Redwood Timico Unified Communications has a whole new existing customer base to sell to. Customers who already trust Timico with their mission critical services. Exciting really. Welcome aboard guys. We appreciate you and value your contribution 🙂

PS sorry if I come across very emulsional there. It happens sometimes 🙂

Categories
Business voip

VoIP for small businesses market seems to be on the move

Trefor Davies thumbnail pictureJust been on my periodic stroll round the business. You know how it goes. Checking up on everyone. Making sure backs are bent, brows sweaty and I can hear the scratching of quill pens telling me they are all scribbling away working hard.

We give some of the staff telephones and computers because some of our customers expect it. These staff are then able to relate to what the customer is talking about and you never know, maybe get the deal. The business needs to move on.

Being serious about it one of the areas that has been a real success and seen real growth of late is in VoIP for small businesses.

Categories
competitions End User

Short announcement on royal baby naming competition

Crown_thumbJust so that you can start thinking about it I will be posting a name the royal baby competition at the beginning of July. It’s due on 13th July according to the Daily Mail which presumably knows its stuff when it comes to such gossip.

The name the Beckham baby competition attracted a load of entries but I expect this one to get a lot more. Will probably have a few side bets going re weight etc

That’s all for now. Ciao…

Categories
Business Cloud internet online safety piracy scams

Should we regulate the cloud?

Today I am at a CIO event in London discussing the topic “Too important to be regulated and too important to be left alone” (Forbes) – Should we regulate the cloud?

You could extend this question to encompass the whole internet. Really there is no difference between the internet and the cloud.

When you think about it, as the whole world drags its living and breathing self into the cloud, it is natural that we should expect laws that exist on terra firma to apply to the cloud. There is no reason why they should not. What is illegal on earth should also be illegal in the heavens. The notion of being robbed or assaulted is just as unattractive in cyberspace as it is in the high street.

It is reasonable therefore that regulations should apply.

Categories
Business mobile connectivity

Garage forecourts – oh how they suffer without adequate connectivity

What can you write about a garage forecourt? They aren’t particularly attractive places, stuck as they usually are, at the side of busy main roads with lots of cars rushing by. Their canopies can be useful for keeping you dry when filling up in the winter though look out if it is windy and the rain gets horizontal.

Inside the goods in the shop are expensive but I guess that is how most of the profits are made and I don’t really begrudge them that. Occasionally I will buy a lottery ticket though I seldom have even a single number come up. It’s a mug’s game. Some people pin their hopes on winning. You see them buying ten quids worth in one go. One ticket/ten tickets. it makes no difference.

Usually these days a garage is the only place  where you can buy coal or logs. These items take up a fair bit of space which garages normally have going spare.  It’s a lot cheaper to go to the coal merchant but that does require foresight and planning. I could also get it delivered but that would require a coal bunker which we ain’t got.

Garages these days can be a source of excellent coffee. Coffee Nation guarantees a good cuppa at just the right temperature to drink straight away. I normally have to let my tea cool down a bit if I’m making it myself. I would think the temperature bit from machine made coffee comes from a paranoia about being sued by people scalded by carelessness with their hot drink. An American export.

You might be wondering where all this is going. It’s reasonable. To wonder. But I haven’t finished rambling yet.

Garages often have carwashes attached to the side of them, usually just after the place you pull in for air and water. It’s been some years since I used one of these carwashes. I use a hand carwash staffed by hard working Eastern Europeans. They do  a much better job that is worth paying the little bit extra that it costs.

And finally our first child was born on a Boxing Day. The following day the only place open that could sell me flowers was a garage. They were starting to show their age but the woman in the garage picked out the best from the whole shop and made me a beautiful bouquet for very little money.

The attached PDF forecourt magazine is a page out of this month’s edition of Forecourt Trader. I have a very eclectic taste in reading material. Have a read. It’s all about problems garages face when their phone lines go down. Timico has lots of customers in the garage forecourt game (I’m talking hundreds if not thousands of retails sites). The broadband service that runs over the copper phone line is crucial to retail businesses because it carries their credit card transaction data. When the broadband goes down the garage is going to have big problems, as the article shows.

Our retail customers can get around this with a mobile backup solution. It’s called Mobile Access Management and runs over 3G within the same secure MPLS environment as the fixed line connection. If you own retail sites where the broadband line is mission critical you should be talking to us.

Read the Murco case study here.

Categories
Business UC voip

We are the champions :)

We are the champions. Yay. Last night Timico together with VoIP infrastructure partners Genband triumphed winning the Global Telecoms Business Award for Innovation. In the telecoms world this doesn’t come any better. Folk had flown in from all over the world although because everyone was in a penguin suit the only way you could tell was from their faces. Had everyone been wearing national costume it would have been interesting:)

The event took place at the Park Lane Hotel. If you’ve never been it’s worth a visit. Terrific venue, especially when you win. Champagne corks popped and a wonderful time was had by all.

Our award was for our Unified Communications Solution / mobility for business. This is our SIP service with Android and iPhone clients. If you haven’t tried it it is definitely worth a go. More details here.

The only downside to last night was that they didn’t give you time to do a speech. However because I can write what I like on this blog I thought I’d do it here instead:

It is a great honour to receive this Award on behalf of Timico in front of such a large and distinguished audience. I’m not going to say much but there are a few thank yous I do need to make. First of all thanks to all the staff at Timico. Couldn’t have done it without you and I’m just sorry that it isn’t practical  for everyone to be here up on the stage and to drink Genband’s champagne in this lovely art deco ballroom.

Then of course there are Genband themselves whose technology has made it all possible and who are great supporters of the trefor.net Xmas bash every year (12th Dec 2013 – make a note in your diaries now). I’m really pleased to be here with David Hiscock the Genband VP for EMEA who is a very good guy.

Next up are mum and dad and my Aunty Mair who has been in hospital but is hopefully now on the full road to recovery. Thanks mum and dad for everything you have done for me. Looking for ward to seeing you in the summer.

I also promised the kids I’d give them a mention so hello to Tom, Hannah, Joe and John. Don’t stay up too late now and make sure you do your homework.

And finally I can’t come up on this stage without saving the biggest thank you of all to my wife Anne who has had to put up with me for 25 years come this August. This trophy is for you although I’m sorry we can’t keep it on the mantelpiece because it will have to go with all the other silverware in the display cabinet in reception in Newark.

None of it is really silver but I’m sure you know what I mean. It’s all high quality crystalware or perspex or some similar material that looks very nice when lit up on display. It is getting quite crammed mind but hey. We don’t want to stop winning awards do we?

I think that’s it. I’ve covered everyone. Oh no and thanks to Global Telecoms Business for being such a great publication and for putting on this wonderful evening. This award makes all the hard work and effort worthwhile.

So thanks again and hope to see you all next year.”

There we go. That would have been my speech. Short and sweet eh? The photo below is of me (on the right) with David Hiscock (left) was taken by Debbie Rowe of Global Telecoms Business. If you click on it you get another photo showing Debbie herself taking the photo of me and Dave.

Timico cha cha cha.

tref & dave hiscock

Categories
Business mobile connectivity UC

Working from home

It can be a joy to work at home. The sun filters through the canopy of sycamore trees that line the garden above the beech hedge. A gentle breeze occasionally nudges the conservatory doors, opened wide to take advantage of the absolute delight that is the peak of the British spring. Fresh garden smells mingle with happy birdsong.

It is natural on a day like this to want to work in comfortable clothing and my rugby shorts and very old Mitel VoIP tshirt fit the bill. Wouldn’t fit in with the office but that is ok. I’m at home this morning.

I’m off after lunch to Laandan to the Global Telecoms Business Awards where we are finalists with Genband in the Innovation category. It’s all about mobility. I have my Timico mobile VoIP client running on my Samsung Galaxy S4 on one side of the desk and a high quality business handset one the other. It is plugged in to one of the two Cat5 ports in the conservatory. I have Cat5 in all the rooms downstairs though I rarely use them other than to plug in a phone.

homework setupWhen my phone rings I normally answer the desktop handset. However the beauty of having the mobile client is that I can wander off to make a cup of tea in the kitchen and if the phone rings I answer it on the mobile instead of having to rush back to the conservatory.

I also use the mobile client when I’m out and about. It genuinely is useful, especially when I’m roaming overseas. The hotel (garret – cat swinging will cause injury to both parties) I’m staying at in town has free wifi. I’ll be able to use my work extension there and I’m pretty sure that the Park Lane Hotel where the bash is tonight also has free wifi though I doubt I will be able to hear the phone ring amongst all the noise of champagne cork popping and celebrations. You know what it’s like.

That’s all for now. Gotta go. Things to do & penguin suit to dig out.

Categories
Business internet

Paid for advertorials and links

Interesting to see this warning from Google re accepting paid for advertorials and links on a website. I must get at least one unsolicited email a week from marketing agencies looking at link building for their clients. The going rate can be as high as £150 a link. I don’t accept such requests. My last suggestion of £10k for a placed advertorial elicited no reply strangely enough.

The other type of unsolicited email I get is from marketing agencies offering to improve my own SEO performance. This type of email usually comes with a detailed footnote explaining that their email is not spam and that they follow all the guidelines about making it easy to unsubscribe etc. As often as not I still mark them as spam. They only come in to my trefor.net email address which is at the moment relatively clutter free.

Fortunately this blog gets linked to from many sources and whilst I’m sure there are lots of things I could do to increase the traffic I’ve got other things I can be doing with my time.

Ciao

Categories
Engineer internet ipv6

A few observations on the Cisco Annual VNI Report 2012 – 2017

Trefor Davies thumbnail pictureI live in my own little world. It’s a connected world but relatively contained. I have a modest 2,461 followers on Twitter, 455 friends on Facebook and over 5001 connections of LinkedIn.

All this comes in to perspective when you read Cisco’s annual Visual Networking Index, a body of research that charts the growth of the internet and forecasts traffic patterns over the next five years. The latest issue is just out and comes with a ton of data. I’ve distilled a few points that jumped out of the router at me and shared them below.

Connected people and IPv6

According to the forecast by 2017 3.6 billion people will be connected to the Internet, up from 2.3 billion in 2012. Also by 2017 there will be 19 billion networked devices, up from 12 billion last year.

That’s a lot of people and a lot of devices. The fact that there are around 5 times more devices than people is a reflection of the growth of machine to machine connectivity. Nobody is going to be carrying around five networked devices, although having said that I carry four but don’t use me as an example of Mr Average.

It’s interesting to note that the number of IPv6 connected devices is forecast to grow from 1.6 billion in 2012 to 8 billion in 2017. On the face of it this suggests that most of the growth in connected devices is going to come from IPv6 which shouldn’t come as a surprise.

Metro versus long haul

Cisco reckons that metro traffic will surpass long haul traffic in 2014 and will account for 58% of total IP traffic by 2017 and will grow nearly twice as fast as long-haul traffic from 2012 to 2017. This is not something that your average man in the street will have to think about but it does help us to understand the trend towards regional peering exchanges.

Historically most ISPs connect to the internet at a few major hubs. London is one such hub. However as more and more traffic is local traffic it makes more sense to connect this traffic near to where it originates. For example the traffic between two servers “taking to each other” in Leeds would historically have been tromboned to London and back. It obviously doesn’t make sense to pay to cart data hundreds of miles and back if it can be done more directly. Now ISPs with a reasonable density of customers in Leeds can connect via the IX Leeds Peering exchange. The same applies for Manchester. In time as traffic levels grow the business case for smaller metropolitan areas will work we will see other locations appear on the connected map.

WiFI/mobile

Wi-Fi and mobile-connected devices will generate 68% of Internet traffic by 2017. It wouldn’t surprise me to see this number upsided. The only fixed internet connections in our house are the Xbox and my home office VoIP phone and the XBox is likely to go wireless when the new one comes out later this year. I would guess that most wired internet connectivity is going to be business based.

There’s more info on the Cisco blog here together with links to tools that allow you to play with the numbers. It’s well worth a browse.

Returning to my opening lines and the number of people I connect with, all these statistics do highlight the changing nature of our world. We are going to have to continue to adapt as more and more of our daily lives become electronic and connected.

I think these are exciting times from both a personal and business perspective. Exciting because of the wave of change sweeping across our personal lives that will hopefully enrich and enhance the quality of our lives. Exciting from a business perspective because there is money to be made out of all this growth.

That’s all folks…

1 no idea actually how many because it only tells me 500+ and I couldn’t figure out how many and I wasn’t prepared to spend any time finding out how to do it.

Categories
broken gear End User phones

Samsung Galaxy S4 faulty USB socket #SGS4 problem

sgs4My Samsung Galaxy S4 has a faulty USB socket. I got this phone on 13th May 2013. Today is the 30th May 2013. The phone has lasted 17 days (I know, I’m sharp).

dead Samsung Galaxy S4 sgs4The picture of the phone is on the right. Looks dead doesn’t it. That’s because it’s switched off. It isn’t totally kaput yet but it was about to become so. I plugged in the charger but didn’t plug in the charger. It wouldn’t fit in the socket.  I tried three different cables. None of them would go. I tried them in another phone and they all fitted in as designed. Ergo something is wrong with the socket on the SGS4. The highly efficient gang in the Timico logistics department has taken control and are sending it back. I had to switch it off to conserve battery settings before making sure it was fully backed up (it now is) and reset to factory settings so my precious personal data was not accessible to whoever is going to fix it.

Ok I know what you’re saying. S*&t happens. You are right. However it seems to happen on a disappointingly regular basis with the Samsung Galaxy phones. The last one I had, a Galaxy S3 had a problem with the USB socket and separately with the headphone socket. Data transfer was dodgy and the actual charging was very intermittent, It was clearly about to go. I got it fixed. Before then I had a screen go dead on me and “water ingress” problems despite the fact that I know darn well there hadn’t been any water ingress.

I am a Samsung Galaxy fan but I have no hesitation in saying that the build quality on the Samsungs must stink. You’re not telling me I can have had all these problems and I’m the only one. In fact I know I’m not. Having written blog posts about each problem as it happen the “Samsung Galaxy S3 problem” search term in one guise or another has become one of the most popular reasons for people reaching this site. In fact there have been around 51,000 page views on the subject in the last 6 months.

In the meantime this morning I have reverted to my Nokia Lumia 920. It’s functionality is some way behind that of Samsung/Android and even, dare I say it Apple despite not being an Apple fan for unzombie-like reasons (good word structure there). What we need is the Android software running on Nokia build quality. I do accept that I haven’t been running the Nokia much but I did give it a chance for at least a month and in that time it didn’t stop charging, the headphone socket carried on working, oh and it didn’t have a dent in the casing which the SGS4 did after a few days despite, and you have to take my word for it here, me not banging it about or dropping it.

The Samsung build quality is not great. That’s all. Got it off my chest. tune in later for more mobile phone fun and frolics (though I have to get on and revise a guide to migrating to SIP trunks now so it will be a while)

Ciao amigos.

PS to make it easy for those who are interested I’ve pasted links to all the other posts that talk about Samsung Galaxy S2 and S3 problems:

http://www.trefor.net/2012/09/07/samsung-galaxy-s3-factory-reset-phone-not-charging-battery/
http://www.trefor.net/2012/06/17/headset-socket-on-my-samsung-galaxy-s3-is-not-working-audio-problem/
http://www.trefor.net/2012/09/06/samsung-galaxy-s3-not-charging-problem/
http://www.trefor.net/2012/07/06/water-water-everywhere-mobile-phone-water-damage-samsung-galaxy-s2-s3/
http://www.trefor.net/2012/09/26/galaxy-s3-mended-under-warranty-faulty-usb-socket/

Categories
Apps Engineer video voip

Thunderbirds are Go for Raspberry Pi

Pal Dean Elwood sent me this video. He set up embedded VoIP app developer Voxygen which is going from strength to strength. They developed the call control APIs for Telefonica’s Blue Via platform.

The video shows a mockup Thunderbird video screen just like they had in real life. The app is powered by Voxygen software running on a Raspberry Pi and talks to Blue Via for the call control and conferencing.

State information from Blue Via feeds through to the flashing eyes to say when a call is coming in or has been answered. The RaspberryPi manages another LED to say who is speaking at any given point in time.

When they recorded the Thunderbirds series the technology was of course all purely imaginary. Now it is pure simplicity.

Hardware was simply

  • Raspberry Pi
  • The ‘slice of PI/O’ board, to interface to 10 LEDs and 5 switches
  • 5 push-buttons with integrated LED
  • 5 pairs of White-LED ‘eyes’
  • A small amplifier and speaker for sound effects
  • Power supply and a few ancillary electronic components

Software was

  • Standard Pi Debian wheezy operating system
  • Application code, written in PHP 5
  • Some interfacing code in C that allows switching of LEDs and sensing of switches

Marvellous innit? Now watch the vid. Thunderbirds are go!

Categories
4g Business mobile connectivity ofcom

Analysis of who bought what in the Ofcom 4G spectrum auction #O2 #BT #merger

google_campus_thumbThe 4G spectrum auction results were announced back in February. Five telcos won spectrum: Telefonica O2, Vodafone, EE, 3 and BT. MLL Telecom and HKT (UK) Company lost out. Before looking at the merits of each deal it is worth understanding the pros and cons of each spectrum band.

Two bands were up for grabs: 800MHz and 2,600MHz or 2.6GHz. 60MHz was available in the 800MHz band and 185MHz in the 2.6GHz band. There was therefore more capacity available and in bigger blocks at the higher frequency than in the lower. The data throughput that can be achieved in a mobile network is proportional to the amount of spectrum you can throw at it.

The higher frequencies are potentially more valuable from a network capacity perspective than the lower. Where there is a 35MHz block available you can also decide whether to use the whole block to offer a faster service to fewer people or to divide it into smaller packages and serve more subscribers with lower speeds. 45Mbps versus 15Mbs say (my guess).

The downside for the higher speed spectrum is that it has poorer in building penetration and a lower  reach and is therefore not as useful for providing a fixed line broadband replacement service as the lower 800MHz band.

One lot in the 800MHz band was designated by Ofcom as being saddled with a coverage obligation with a requirement to reach 98% of the population with a 2Mbps service by 2017.

Before rural dwellers get excited it is worth noting that the coverage obligation states that “a minimum download speed of 2Mbps should be available with 90% confidence in 98% of houses (residential properties) covered by the mobile broadband service when the network is lightly loaded. Lightly loaded is defined by Ofcom as a “single user demanding service within the serving cell, and the surrounding cells of the network are loaded to a light level (by which we mean the common channels only are transmitting at 22% of the maximum cell power)”.

In my mind that means that 2Mbps is the absolute maximum anyone will get under the coverage obligation. If this was introduced to support the government’s 2Mbps for all pledge then look out for weasel words galore when that number is not achieved by “the end of this parliament”.

Next let’s look at who bought what.

Winning bidder Spectrum won Base price
Everything Everywhere Ltd 2 x 5 MHz of 800 MHz and
2 x 35 MHz of 2.6 GHz
£588,876,000
Hutchison 3G UK Ltd 2 x 5 MHz of 800 MHz £225,000,000
Niche Spectrum Ventures Ltd (a subsidiary of BT Group plc) 2 x 15 MHz of 2.6 GHz and
1 x 20 MHz of 2.6 GHz (unpaired)
£186,476,000
Telefónica UK Ltd 2 x 10 MHz of 800 MHz
(coverage obligation lot)
£550,000,000
Vodafone Ltd 2 x 10 MHz of 800 MHz,
2 x 20 MHz of 2.6 GHz and
1 x 25 MHz of 2.6 GHz (unpaired)
£790,761,000
Total £2,341,113,000

 

Vodafone

At £790 million Vodafone spent the most dosh in the auction and came away with the best spread of spectrum with 20MHz of the 800MHZ and 65MHz of the 2.6GHz spectra. Basically roughly a third of what was available. This should give them the most optimal flexibility to provide a mix of in town and rural services. Vodafone, which is sharing infrastructure with O2 under a venture known as Cornerstone Telecommunications Infrastructure Ltd has like O2 stated a goal of hitting the 98% population coverage before 2016.

EE

The next biggest spender at £589 million was EE bringing it 70MHz of the 2.6GHz spectrum and the “minimum buy” of 10MHz from the 800MHz band. EE is already offering 4G services in the 1.800MHz band so whilst its 800MHz holding may be a little light the company still has a good spread of spectrum.

EEs head start in this game also adds an additional competitive dimension to the whole business.

O2

The O2 spectrum allocation is an interesting one. Paying £550 million for the 20MHz coverage obligation lot in the 800MHz spectrum it has paid more for this band than either EE or 3 if we use the reserve price of £225 million paid by 3 as a benchmark. It isn’t as simple as that but without spending days analysing the finer points of the auction it serves a purpose as a rough guide.

O2 is obliged to cover 98% of subscribers by 2017. In my mind this is something they will have been wanting to achieve in any case so the “obligation” is unlikely to be a particular burden. The relatively high cost of the spectrum combined with what I imagine to be a higher cost of serving rural districts might raise an eyebrow but I am not party to O2’s infrastructure cost model and plan.

What is potentially more likely to be an issue for O2 is the absence of a holding in the 2.6GHz band. O2 may be pinning its hopes on being given future permission to use its 2,100 MHz spectrum holding or there may be a clue in the recent announcement that BT will be working with O2 to provide the backbone network for O2s 4G services. Having the high capacity backbone is fine but not particularly necessary if you don’t have the spectrum capacity to drive traffic.

Hutchinson 3G UK Ltd

There isn’t that much to say about 3 really. The company was guaranteed some spectrum in the Ofcom process. It paid the reserve price of £225 million for the smallest allocation of all the networks. 3 is currently by far the smallest mobile operator in the UK ignoring the fact that BT seems likely to re-enter the market and one wonders what the long term plans are likely to be. Will they change their name to 4? 🙂

BT

BT’s acquisition of 2.6GHz spectrum at £186 million represented by far the lowest cost per meg and so on that basis the incumbent fixed line operator seems to have got the best value out of the auction.

However the obvious spectrum for BT to have gone for would have been in the 800MHz range, assuming its intention is to use 4G to improve its broadband penetration to rural areas. This would be consistent with BT’s increasingly monopolistic position in the “final third” of the country as seems to be suggested in the awarding of Government BDUK contracts.

I don’t have any insight into their plans but when people look back with the benefit of hindsight at some event or other they often say “of course it was obvious”.

If we look at the BT and O2 positions in respect of spectrum it would seem obvious that both parties should share their respective spectra. I wouldn’t rule out some kind of re-convergence of the twain/merger bearing in mind that BT sold off O2 at some stage in the medium term past.

O2 has just offloaded its fixed broadband business to Sky. BT is getting back into mobile. O2 owner Telefonica is a Spanish company and therefore likely to be suffering from the woes of the Spanish economy. BT could buy O2! Pure speculation but makes sense to me.

That’s it as far as an analysis of who bought what in the 4G spectrum auction. A bit overdue but sometimes these things benefit from digesting the information for a little while before rushing to gain first mover/publisher advantage in the SEO stakes. In the meantime developments have allowed me to add an additional dimension to the analysis.

I doubt we will have to wait much long to find out where this whole space is going. You can read up about my thoughts on time to market here.

28/9/13 update – comparison of O2, EE and Vodafone 4G networks in London

Categories
End User fun stuff

Bowater on the Warwick Summer Party

There comes a time on a Friday afternoon where a man’s thoughts turn to the Bank Holiday ahead. This weekend I am off on stag weekend in London taking in the Premiership Rugby Final between Leicester & Northampton followed by the England v Barbarians match on Sunday. No doubt we will also take advantage of being in London to pursue some cultural activities the details of which have yet to be disseminated to the travelling party.

In the meantime I have been given permission to show you a video. It has nothing to do with the stag weekend although there is a fleeting bit of rugby action near the beginning.

The video has been produced by the heir to the Davies title (currently 2nd in line seeing as my dad is still going strong and I am still around obv) in between taking his final exams at Warwick University and is an advertisement for the end of term celebrations. It stars Aaron Bowater who was the joke candidate in the elections for the Warwick Students Union President. During the elections my son, Tom, produced a number of promotional videos that received over 40,000 views on YouTube. This one is well worth watching.

Categories
Apps Business mobile apps spam

Slightly disappointing email from Microsoft :) #joshfire

Just had a slightly disappointing junk email from Microsoft. I don’t normally bother opening this “legitimate spam” that pushes a company’s products but the subject line for this one was “Proud partners of the 2013 British & Irish Lions tour to Australia”.

You might guess where my thinking was here. Maybe it was a free draw for a trip to Australia for the Lions Tour. I’m in I thought, clicked and downloaded the pictures. The disappointment came when I read the following:

“Your First Windows 8 app in minutes

Joshfire is an online tool that Microsoft have partnered with to enable you to create a free and simpler than ever Windows 8 app for your business. Simply select a template, then add your existing sources of online content – Flickr for photos, YouTube for videos, blogs, social feeds and so on.

Even better, for the next 6 weeks Joshfire is free. And what’s more, if you’re one of the first 250 to create an app with Joshfire, we will give you a lovely Microsoft British & Irish Lions commemorative toy. ”

Am I alone in thinking that the Microsoft marketing is somewhat off the mark here? A there can’t be that many people developing apps for Windows 8 and B is a lovely commemorative toy the right incentive?

Well as I write this I’m changing my tune from contemptuous disappointment to idle nay vague curiosity so that I can see what it’s all about. After all I do have a Windows 8 PC and a Nokia Lumia 920 Windows 8 phone. I just clicked on the “Create your first Windows 8 app” link. Oops. Got the following screen:

joshfireMy vague curiosity changed back to a disinterested disappointment. No lovely commemorative toy for me eh? Also ah well! I will make it on another Lions tour some day. I went to South Africa on the last one with the Commons and Lords Rugby Club. Had a great time.

Ciao baby.