Categories
Engineer internet online safety security

How would Huawei spy on your network?

Last week the talk was about a story about former head of the CIA and the NSA, Michael Hayden, who thinks Huawei are spying on networks that have installed their kit. Link here to the Register story though it appeared in a lot of places.

One has to think about how Huawei might do this without the network operator knowing?

paul sherrattI had a chat about this with one of our networking gurus Paul Sherratt (pic inset – good looking boy) and this is what he had to say:

“They would write traffic tap/backdoor code into pre-shipped FPGA firmware or on an ASIC, hidden from any local intelligence agency code review body.  If for spying/traffic tap function, there would be some safeguards against activating the code if the router believes it is under test/non-production conditions.  There may also be some kind of ‘Hello, I am here’ call-out, which for example may be done by modifying a large DNS request packet contents and padding to the same length to avoid detection by looking at packet headers.

Whether that is even possible will depend on the hardware design – so that should also go through a full review by an intelligence body to determine if pre-shipped chips are an intelligence risk.  If they are, the only way to 100% prevent it happening would be to fully review the ASIC design and manufacture outside of China, which would probably rule out Huawei as a supplier.

It would be easier to implement in software/FPGA firmware, but easier to tackle from a security standpoint.  All software and FPGA firmware would be compiled after intelligence review and installed on network equipment after shipment.  If I were China, I may find it easier to get software engineer spies working for a more ‘trusted’ vendor not imposed with the same level of hardware and software review.”

It’s a tangled web innit? It feels as if we should be looking over our shoulder all the time.

As a footnote I used to work in the chip business. The company I worked for produced military ASICs amongst other things. it was quite common for chip designers to leave little messages or their names etched into the metal layers in empty spaces a chip. I remember once one of the guys leaving the words  “live fast die young” in the corner of a chip. They had to redo the metal mask and re-manufacture the whole chip. It was destined for a high reliability application where the notion of dying young was not too popular! Good times…

Categories
Cloud datacentre Engineer

It’s too darn hot… not really

I’m sat in the pleasant luxury of my air conditioned office looking down at the melting tarmac in the car park. In the tenements of Newark the residents have all the windows open trying desperately to catch a breath of air. Most people don’t move though occasionally we see groups of street kids running in and out of a fire hydrant that is spraying water into the street. Heatwave!!!

You know the scene. You’ve seen the movie. It applies to Newark Nottinghamshire just as much as Newark New Joisey. Except as I say, I’m all right Jack. My aircon is working perfectly and I take an occasional sip of a cool drink filled with ice to add that perfect foil to the temperature outside.

Letting the imagination flow a bit here. The weather got me thinking about the cooling system in our Newark datacentre. It’s based on free air cooling which means that it uses the ambient outside temperature to cool the inside of the DC when it is lower than the spec for inside. At this time of the year the air conditioning units are kicking in on a regular basis whereas for a big chunk of the year they lie dormant. They kick in when it’s 22 Degrees Centigrade outside.

I was hoping to show you a graph of the power consumption of an ac unit relative to outside temperature but I haven’t got one handily logged. What I do have are graphs showing the liquid temperature in the outside cooling units compared with the controlled inside temperature.

We expect to see wide swings in outside temperature as we go through 24 a hour period but the inside temperature needs to stay nicely within a narrow band. Interesting to see that you can probably identify the cloudy and therefore slightly cooler days in the Newark area from the lower peaks in outside temperature.

Outside temperature:

outside_coolant_temp

Inside temperature (different, narrower scale):

inside_air_temp
I can’t go out with my baby tonight cos it’s too darn hot… except I can 🙂

Categories
competitions End User Weekend

Royal baby name

tom graduationWent to our first born’s graduation yesterday (pic inset). It was a proud moment for us parents though I couldn’t quite reconcile the fact that most of the people in the audience were grey and must clearly have been a lot older than me and Anne (!? 🙂 ).

“Uhuh” I hear you say. “Okaay. I thought this post was about the royal baby? It’s the only reason I’m reading it!”

Well the point of this conversation is that when Tom was born, Boxing Day, 21 1/2 years ago Anne and I went out every night for a month before the due date. Anne in particular wanted to cram as much social life into her last days of freedom because she knew it was about to vanish, for a long time.

On one of those nights out we decided to have a sweepstake, pound in, to guess the arrival date of the baby. He or she (we didn’t know the sex then) was due on the 12th December. The only date that couldn’t be chosen was the 26th because had the baby not arrived by then Anne would be going in to have the birth induced. Blow me down if he didn’t arrive on the 26th which apart from blowing out Christmas night was fortuitous because on the way home we had blown the money on a curry.

Today is the due date for the royal baby and we are going to have a name the baby competition. I don’t think the sex is known. It certainly hasn’t been made public. You can have two guesses  – boy and girl (obv). The winner will be the closest to the actual name remembering that royal babies tend to have lots of names – Reginald William Arbuthnot George etc.

Get your entries in quick because it could arrive any time. Leave a comment. I’ll find a suitable prize for the winner.

PS our Tom has started working at the BBC, initially reading the travel reports on Radio Oxford. It’s a very competitive world out there. The royal baby is entering an uncertain world and will have to work hard to make sure his or her CV looks right for the job market of the future 🙂

Categories
Business Regs surveillance & privacy

Huppert hero but turkey stuffed

image

Last night at the annual ISPA Awards, Julian Huppert MP (with me in photo) was crowned Internet Hero. Julian has done a fantastic job putting across common sense arguments in debates that affect the internet industry. Notably he was a voice of reason in the noise surrounding the Draft Communications Data Bill (snooper’s charter) that was killed off by Deputy PM & Lib Dem leader Nick Clegg. Julian also spoke out against the Digital Economy Act that was outrageously introduced in the dying days of the last Labour government.

The internet villain award went to Turkish PM Recep Erdogan. He didn’t respond to an invitation to attend the awards but I guess he was probably busy on the night. RE is amongst other things a big fan of surveillance and internet filtering. The Turkish Embassy was unavailable for comment. We should pop round sometime and drop off the award which will look really good in their Embassy reception. I presume they have a glass case for these things.

Categories
broadband broken gear Business

Broadband speed bits or bytes, no bones broken, just the advertising agency

Broadband speed bits or bytes – ISP PRs gets it wrong

I just lurve it when I see technical cockups in advertising & pr blurb from technical companies selling technical products – broadband sped bits or bytes.

It happened in this blog post ostensibly written by TalkTalk CTO  Clive Dorsman.
Now it’s BTs turn. On page 8 of today’s Times their half page advert tells us that with Infinity for business you will be downloading a big 200Mb file in less than half a minute. That’s because Infinity is “as much as 6 times faster” than the UK average broadband speed which the BBC told us in March of this year is 12Mbps. So a 72Mbps broadand service can download a 200Mb file in under half a minute. By my calcs it should take less than 3 seconds, ok a bit more if you chuck in some packet overhead.

If I were BT I’d get a new advertising agency. This one’s rubbish. Even if you accept that very few people get the max advertised “up to” speed of “Infinity” broadband it would not be unreasonable to say “(up to) less than 5 seconds”.

You can check out our broadband here. According to BT it’s a lot faster than theirs 🙂 Broadband is broadband is broadband, right? Wrong.

Photo is of the BT ad. Serendipity eh. I only read a hard copy paper about once a year. I’m only doing so today cos I’m en route to Laandan on a rare trip without my laptop. ISPA council, AGM & awards. Wish us luck:)

Update 6/7/2014 This subject is getting almost boring as I periodically meet people who get their broadband speed bits or bytes mixed up. When I point out the error of their ways they shrug it off. However to us purists it does matter 🙂

image

This blog post comes to you courtesy of the Samsung Galaxy S4 and the excellent WordPress for Android app.

Categories
Engineer engineering fun stuff

Milner’s Moisture Matic – technology made simple

john milner - top timico applications engineer

Meet John Milner, crazy genius inventor. He is one of a few. A bit like Nat Morris with his Twitter based dog feeder. You’ve met John before on this blog actually should you care to look.

Today John brings you Milner’s Moisture Matic. Arduino powered with a recycled power brick the Milner Moisture Matic puts a 5V field between two bolts buried in the soil of a plant pot. The resistance is measured between the two bolts. The more moist the soil the lower the resistance. When resistance hits a threshold, ie when the current hits a certain low point,  it tells the system that more water is required.

moisture maticA 10bit sensor is converted to 8bit for the processor to read. A 3 way LED tells us the state of the soil – green is good, amber is ok and red says it needs water at which point a pump kicks in for 7 seconds.

Separate sensors tell us the level of water in the reservoir (reused milk jug) and whether there is water in the outside pot. The pump will only work if the moisture sensor and the pot water sensor indicate dryness.

sensorThe Arduino processor comes with pre built twitter elements so we could extend the functionality to log reports on twitter – frequency of watering, whether the reservoir needs topping up etc.

Check out the images clicking either gets you a larger image or a different view.

milners moisture detector

Categories
Business fun stuff ofcom

Smart SEO makes a difference – NewNet wholesale comms provider

Web presence makes a huge difference to your business these days. You need to be on the front page of Google search rankings or you ain’t on the web.

I’m not saying we are up there for every search term we would like – that’s work in progress. However NewNet, our wholesale business is very much getting it right.

Check out the two screenshots below. The first is the top of the page showing the results for the “wholesale comms provider” search term. NewNet comes top for both paid for and organic. The other organic results on that page are mostly BT and then Ofcom. The second just shows you the rest of the screen. Nice.

google rankings wholesale comms provider

wholesale2

 

Categories
Engineer media

Atmospheric problems with radio this am – DAB & FM noise

I woke up this morning, my radio sounded bad, oh yea! It’s true. Radio4 DAB sounded very crackly. I switched to FM and it was OK. I tweeted about it.

By return of tweet I found out that others had the same problem. I’ve just slotted in the tweets below. They aren’t necessarily in the correct chronological order because different people were responding to different tweets at different times but it certainly shows that there would appear to be a problem. Radio4 FM was also noisy in the car on the way in to work.

We periodically have problems with DAB which on reflection I would never swap in preference to  FM. It’s only benefit is that you can get more channels. If anyone can explain what is going on in the airwaves then please feel free to comment.

Rural Broadband @RuralBroadband_

Large amount of radio disruption in West Norfolk this morning. Woke to a German radio station rather than the local one! #Funkstörungen

tref @tref

@RuralBroadband_ DAB rubbish here in lincoln. Wonder what’s occurin

Adrian Wooster @awooster

@tref @RuralBroadband_ Oxfordshire also – Radio 4 & 5 impossible to listen to in the car

Rural Broadband @RuralBroadband_

@awooster @tref Time to get radio apply and listen on 3G and mobile phone.

@RuralBroadband_ @tref Except I’m now on a train with no wifi and very limited 3g but the FM in my phone still works

Categories
broadband Business internet Regs

Rural broadband roll out slips by 2 years – National Audit Office #BDUK

Rural broadband roll out schedule slips

The National Audit Office Last Week spilled the beans that the rural broadband roll out schedule for the BDUK funded superfast broadband project was going to slip 2 years to 2017.

This is not good news. It’s not good news for the rural communities that desperately need faster internet access and it’s not good news for the government which has repeatedly reaffirmed its commitment that the UK would have the “best superfast broadband network in Europe by 2015”.

For those of us involved with this BDUK rollout it has been clear for some time that a 2015 completion was not achievable. Lincolnshire, which was one of the earlier counties to place its contract with BT already has a delivery completion date that ends in March 2016. Counties that are later in the contract placement cycle should expect to see 2017 on their schedules.

The slippages look to me to be down to a combination of red tape and resource. Red tape everywhere you look at it and resource constraints at BT. I’m told that Lincolnshire’s BDUK contract with BT slipped by 3 months as it got close to placement because BT couldn’t assign enough staff to the project (this could quite possibly have been because the delays caused by the red tape had knock on effects from elsewhere in the rollout pipeline).

The other comment made by the NAO relates to the fact that BT’s contribution to the pot would appear to currently be only 23% of the total as opposed to the matched investment that was trumpeted before this project started. Both BT and DCMS have vociferously denied that BT will come up short saying that not all of the projects have been committed to yet.

My own sources tell me that BT has seen a lower take up of superfast broadband in Cornwall than it had planned. This has allegedly affected the ROI model and consequently the amount of money that BT deems sensible to throw into the pot for subsequent rural rollouts.

You do need to look at this in two ways. Firstly the “Cornwall” model only worked in the first place because the EU funding brought the time to recoup BT’s investment down to 13 years (or so I’m told). A lower take up would push this time out further. You might take the view that 13+ years is a very long time to see a return on investment nowadays. However you might also think that this is a long term infrastructure investment for which BT will reap the benefits for decades to come and what difference does a year or two here and there make.

It would also appear from the NAO website that in June 2013, the government revised its target, and now aims to secure delivery of the rural broadband programme by December 2016, as well as 95 per cent superfast coverage by 2017. I missed that one. They kept it very quiet. The last time I heard was that they weren’t officially allowing County Councils to place contracts that extended beyond 1015 because of the need to have spent the funding by then but that they were giving an unofficial wink that it would be ok for them to do so.

I refer you to a post what I wrote1 in November 2011 saying there wasn’t much confidence in the industry that the government target (best superfast broadband in Europe by 2015) was in any way achievable.

The object here is not to gloat. In fact I’m not sure what the object is. Perhaps I’ll finish with some observations.

Firstly nobody should underestimate the importance of the UK having a fantastic broadband network. The competitiveness of UK PLC in the 21st century depends on it. This applies to both rural and urban areas. I’m pretty certain that the political classes understand this.

The red tape associated with dealing with any public source of funding is very thick and difficult to cut through. It is so in order to protect the hard earned (and seemingly easily taken from us) money that we hand over to the taxman from being ill spent.

Governments and the permanent administrative staff who toil on our behalf do not have a good track record in spending this money wisely when major projects are concerned. Who expects the HS2 high speed rail project to come in on budget? Certainly not the Mayor of London.

I don’t have the answer when it comes to red tape.

It has seemed for some time now that what is being done with the BDUK rollout is handing back a monopoly to BT. Realistically there is no one else in the game. Does it matter as long as the network gets rolled out? Some of this is down to the environment established by BDUK. Again we have to remember that the government does have a duty of care to ensure that the cash is wisely spent. Part of this is ensuring that critical national infrastructure, as is the broadband network, is in safe hands. In this case “safe hands” has been interpreted to mean “big network operator” which seems therefore to have locked everyone but BT out of the game.

It may well be that the economics of the countryside mean there is only room for one infrastructure supplier. There is healthy competition between BT and Virgin in more populated areas. There is now definitely no competition in rural areas.

I would like you to consider the following points for discussion:

The government splits off the rural bits of the Openreach network. BT can keep the bits that compete with Virgin.

This network is run in the same way as Network Rail. Perhaps its management could be periodically put out to tender.

The government (us) funds a complete fibre rollout to all communities (Fibre to the Premises or FTTP) covered by this network.

The money for this comes from the scrapping of the HS2 project which sounds as if it could be hugely more expensive than is currently budgeted and in many people’s view a waste of time.

The fact that we were never going to achieve a 2015 date for “the best superfast broadband network in Europe” is almost a moot point. You can understand why politicians like to make statements that puts them in a good light. Although the will was still there I think they realised early on that it was a mistake so make this statement as the focus changed to “what constitutes the best superfast broadband network” together with some b”!!5&*t about putting together a scorecard to measure it. I haven’t heard anything about the scorecard in some time.

None of the political bluster really matters. At the end of the day the only sensible objective is for the UK to have a complete fibre to the premises network and to have this sooner rather than later. We can’t use traditional business case benefit methodologies to find out if this makes sense. I’m sure that this is how they worked out the ROI for HS2. Nobody really understands what benefits will accrue from a universal fibre network. This therefore requires a leap of faith on the part of the government and unfortunately this is a risk they are unlikely to take.

I realise that handing part of a private company back to what would effectively be public ownership sounds counter intuitive. People have criticised BT’s costs. Whatever people say about BT’s cost and overhead base it is difficult to imagine a scenario where a publicly owned company without a profit motive would do better.  BT does actually maintain that its cost per metre benchmarks very well against similar networks in other countries and I wouldn’t want to argue the point.

It could be a bullet we should bite. Service provision could be provided by BT, Virgin, Timico or any other ISP who cared to do the business. It would just be a matter of buying wholesale bandwidth off the new company and sending out a router. It would provide for a properly competitive market.

Government intervention is the only way this is going to happen and would have the added benefit of consigning the utterly pathetic 2Mbps Universal Service Obligation (or whatever it is called these days) to the recycle bin.

Discuss.

1 Some of my writing has been influenced by the plays of Mr Ernest Wise.

Categories
End User Regs surveillance & privacy

PRISM and the currently shelved Draft Communications Data Bill

PortcullisThere’s been a lot of noise about the PRISM surveillance program (American spelling because it’s American). There’s a ton of stuff about it on Wikipedia.

A few people asked whether I was going to write a blog post about it. I wasn’t. Lots of people earn their living just looking at this kind of stuff.

There is one thing worth considering though that particularly springs to the forefront of my mind and that relates to the Draft Communications Data Bill that was recently dropped by the Government from the Queen’s Speech.

Without understanding fully what PRISM actually does and what data it accesses I imagine that the capability is pretty similar to what might have been demanded of the ISP industry by the Comms Data Bill.

My biggest objection to that Bill was that it was a serious threat to the personal privacy of every individual in the country because of all the data that would have been gathered. Availability of the data = inevitability that the data would have been leaked. The only way to not have that data leaked would be by not gathering it in the first place.

History shows that the most likely source of such a leak is internal to an organisation, be that within the ISP storing the data or from the negligence (laptop left in taxi etc) of the civil servant or member of the security forces looking after said data.

Well the fuss about PRISM has demonstrated that this is exactly so. Important information was leaked from within the US security establishment by an insider, Edward Snowden. The same can be said of Bradley Manning and Wikileaks.

The only way of not having the data in the public domain is not to keep it in the first place.  I’m not going into a lengthy debate re the rights or wrongs of what the USA is actually doing with PRISM. Just that we should bear that in mind whenever the next attempt to introduce the Draft Communications Data Bill comes along, as it inevitably will.

Categories
End User nuisance calls and messages piracy

08452865284 nuisance call

Just in an ITSPA council meeting and rejected a call from 08452865284. This was a bit of a result as a quick google shows people complaining about answering a call from that number and getting a recorded message.

You may have noticed me posting more stuff like this. I’m going to do it every time I get a spam call for a while as a record for how much I get. Otherwise we have no data on the subject. Lets see how it goes.

Categories
Engineer peering Regs voip

A Day In The Life #ITSPA #Lonap

Trefor DaviesI read the news today oh boy. Andy Murray through to semi-finals. I saw the last hour or so on the TV when I got home from work last night. Goo’on Andy!

Today I’m off to the big smoke on the 07.20 for a full day of industrialising.

This morning I have and ITSPA council meeting. After lunch it’s the ITSPA AGM followed by the Summer Forum we have, every summer, natch. These ITSPA workshops are always most informative. We have an update of how the market is going by Matt Townend of Illume. The market for VoIP services is on the up.

Then Pete Farmer of Gamma is going to discuss what’s going on in the industry from a regulatory perspective. There’s lots to consider: Draft Communications Data Bill, Narrowband Market Review, Non Geographic Calls Services and more.

Then after the break yours truly is going to chair a panel discussion entitled “Federated Communications and Call Terminations – Is free the way forward?” Should be an interesting debate. Bear in mind when considering the “free” bit that we will all still want to get paid.

After a short reception I then shoot off to a dinner being thrown by Lonap where I will be chairing a debate on the merits of connecting to overseas POPs. This dinner is restricted to CTOs and Chief Technical Architects of network operators and should be a most useful and informative evening.

Then tomorrow morning I have a breakfast meeting, but tomorrow is another day…

I read the news today oh boy. Four thousand POPs in Blackburn Lancashire. You probably need to be of an age to understand that one!!!

Categories
End User nuisance calls and messages

08000641087 – another number to stick in your block list

pirate_flag_thumbAnother scam number for you to stick in your block list is 08000641087.

My 16 year old son had a missed call from these guys 08000641087 and rang my mobile thinking it might have been my office number.

A search reveals that this number comes from LBM Direct Marketing Ltd, a legit organisation that allegedly does telemarketing for O2 and Vodafone amongst others. They may be legit but it doesn’t mean we have to like them. There is a lot out there about this organisation if you Google it or the number.

In the direct mail world I’m sure that legislation was introduced years ago saying that only people who had opted in to receive direct mail could be bombarded with it. It’s about time they introduced a similar system for telephone numbers to replace the TPS.

The returns on cold calling are very low anyway and you wonder why people bother. The job is soul destroying and I doubt that people can stick it for very long. An inbound sales strategy is far more successful. Get people to want to call you and then it is easy.

Btw I know I said to block the number but in reality this is impractical. There are probably thousands of such numbers in use and cold calling organisations can easily change them.

Wonder what this blog is about?

Post on where to complain about nuisance calls and messages here.

Footnote 21/2/2014 since this post was written it has had 9,853 visitors. That’s a lot of people being pestered.

LDM Marketing up to more antics here.

More scam number info here.

Categories
Engineer internet ipv6

Disturbing news re internet traffic growth forecast – prefix exhaustion

I’m doing some prep for a talk next week and just discovered a disturbing fact. I’m sure all of you will have read Cisco’s annual network traffic forecast. I covered it here.

What you need to know about is that Cisco reckons that by 2017, global IP traffic will reach an annual run rate of 1.4 zettabytes, up from 523 exabytes in 2012.

Somebody asked me what a zettabyte was and it made me wonder what comes after it in the big number naming or prefix stakes. I looked it up on Wikipedia and the answer is (of course !!) yottabyte.

The real problem comes when internet traffic outgrows yottabytes, which, dear reader, I assure you it will. I couldn’t find the name for the next one up. Wikipedia stops at yotta (1024 )! The world is facing prefix-exhaustion.

This is a problem akin to IPv4 exhaustion although the fix is far simpler. We have enough warning. We simply have to run a naming competition on this blog. It just won’t be acceptable to have more and more yottabytes. I could have a special mug produced as a prize.

I’m not going to bother with it yet (unless you really want to) but as we get nearer name exhaustion date we will have to give it some thought. It will also be a good excuse for another party like the end of the IPv4 bash I held a couple of years ago.

I would think it will happen sometime in the next decade – ie the 2020’s.

You heard it first on trefor.net…

PS I’d have put an image of the Cisco traffic forecast up but their flash code didn’t work and neither did the link to generate a jpg! We won’t get to yottabytes if we have errors like that now will we Cisco, eh? Probably just a glitch.

Categories
Business Cloud hosting

Meet Tom Moores – expert in cloud and hosting

tom mooresTom Moores is a new starter at Timico. He is a market specialist in cloud hosting and part of a wave of investment we are making in this space. It’s a pleasure to meet people who are driven to succeed and I look forward to working with Tom.

You will notice that Tom is holding the Network Operations guitar. Every now and again when I have a visitor to my office I take a picture of them with the guitar. Usually they can’t play it.

Tom can play the guitar. Looks like he is putting some soul into that song:)

People buy from people.

Welcome aboard Tom 🙂

Categories
Cloud Engineer storage backup & dr

Data storage strategy #cloud

I’m back from my hols. The news is my hard drive has 4.5GB more data on it than it did before I went on holiday. All videos and photos. In June I added 17.5GB worth of media. That’s 54GB ytd and if I extrapolate that to the year end that means I will have added 108GB to my laptop in 2013.

I’m sure I’ve recently had this conversation on the blog but I now have less than 20GB of space left on my laptop, after cleaning it up. I can’t realistically expect to get a new laptop. Mine is relatively new and I can’t expect the business to provide more storage for my personal photos. They will have to go.

So I have to come up with a strategy here. I still want easy access to the photos but it isn’t worth forking out the small fortune that the likes of Dropbox and Google Drive will charge for that level of storage.

The charts below show my own usage growth. By the end of this year at the current rate of growth my photos will take up around 330GB of space. The annual growth rate since 2004 has been around 50% a year – roughly in line with Moores law and also in line with an EMC study of storage capacity trends from 2011. Extrapolating the number forward to 2020 I can expect to be consuming almost 2TB a year of storage with a total accumulated requirement of 5.5TB.

added-storage

accumulated storage

Remember data beyond mid 2013 is extrapolated/forecast.

Does this make sense I ask myself? Well the video formats in use by 2020 are quite likely to be approaching 8k which at 350Mbps streaming data rates will produce a storage need of 44MBps or 2.6GB a minute. That’s only 13 hours of video storage. All these are approximate calculations and do assume that I am onto 8k by 2020 but the 5.5TB by 2020 sounds very plausible to me.

It’s interesting to note that whilst I am discussing my own personal data usage here the rate of growth very much reflects what we are seeing as a business. We have all heard the term Big Data bandied around. Businesses are gathering far more data than they used to. Information is power. The decisions I am facing are therefore similar decisions to those seen by businesses of all sizes. What do I do with my data?

Let’s look at my personal choices first. Currently I back up my laptop to two separate external drives. Frankly this isn’t going to be good enough for our family going forward. If I’m taking media off my laptop I want it to always be available at a click of a button. It has to be Networked Attached Storage or NAS. Because I am going to be using it more and more for lots of different family storage needs the NAS also has to be resilient so it either needs to have two mirrored hard drives or be a multiple RAIDED box such as the Drobo box shown in the pictures inset. (Box shown has 3 out of 5 slots populated with 1TB drives giving 2TB usable capacity).

Drobo box with front cover on

We use Drobo boxes (1st pic with front cover – 2nd without) to send to some of our cloud customers to seed their online storage. A small business will not have a fast enough internet connection to upload a couple of Terabytes say in a timely manner. If they were lucky enough to get 10Mbps upload then it would take them well over 400 hours to upload the data. Even though Timico provides that customer with free bandwidth to perform the upload that isn’t a practical proposition.

The Drobo box is going to cost me knocking on a grand even if I just put in three drives and though by my current calculations as an infrastructure it would do me for the rest of this decade, taking into account the fact that I could easily upgrade the hard drive capacities, Mrs Davies wouldn’t want me to spend that kind of money. We need a new freezer and the dishwasher is about to pack up.

Drobo box with front cover removed

So I’m going to go for a cheaper option such as a dual ReadyNAS which with a couple of mirrored 2TB hard drives will probably cost around £300. I will still want to have a separate backup for this but will in the short term stick with the 2TB SSD I currently use. With that setup I reckon I will be good until mid 2018 and could probably also upgrade the hard drives at that time. Rather than have the hard drives switched on all the time I will also probably go for a power switch that I can control over the LAN. In effect it will still be instant access.

It still makes sense to have a cloud option and I should be able to go for a cheaper solution such as Amazon Glacier which costs 1cent a month per GB. This would cost me $3 a month for 300GB, just over two quid say or about £25 a year (mixing formats :)). Amazon Glacier is much cheaper than the $20 a month that Google Drive would charge me but isn’t a comparable service. Being a “deep storage” service the recovery time from Amazon is very slow versus “immediate” from Google depending on your internet download capacity. $240 a year isn’t a practical proposition for home use. I don’t need the recovery to be fast. I just need it to work as it will be the line of last defence.

The observation that springs to mind here is that the costs discussed here are insurance policies that I have not hitherto had to pay. Our use of technology is driving the change. According to my calculations by 2020 I would be paying Amazon $55 a month for the storage based on current prices. It is reasonable to expect prices to plummet but this is obviously a nice growth market to be in.

The needs of a business are similar but different. Firstly a business will typically have a lot more people generating the data. The amount of data being generated per person however is not wildly adrift of the numbers I’ve been discussing for my own usage. There’s a good chart over at NetworkWorld that tells us the average storage need per employee ranges from 160GB for small businesses up to 190GB for mid-sized companies. You can do your own calculations for forecast storage needs based on the size of your own particular business and assuming 50% a year growth.

The other issues affecting businesses relate to skillsets (overhead), security (life and death of the business) and recovery time (revenue and opportunity cost). It all revolves around money.

The numbers I have looked at for my own home use therefore don’t copy across to business. Businesses are willing to spend more for additional security, ease of use and speed of recovery. A business may also think it important to know where their data is stored – for UK regulatory requirements for example – and want to have someone to call if something goes wrong. Personal support is not something that the big cloud providers are known for.

Check out example services here and corporate services here.

Categories
End User travel

tref is on holiday

shadesbacksoon

on 1st July

 

Categories
Business dns internet

Nominet Non-Exec elections & trouble at mill

cookies_thumbEmail from Nominet today concerning their forthcoming AGM & non-exec elections. Nice little earner if the £30k mentioned by one of the candidates in his Election Statement is right. You do have to put in 26 days a year though which is not an insignificant amount of time to be out of your own business.

I was prompted to look at the candidates because Nominet took the step of recommending two Non-Execs out of the four that have applied (for two slots). Guaranteed to make you dig deeper. I don’t bother voting at this type of election as I have no strong views on any of the candidates – let others have their say. The exception was for Seb Lahtinen who I seconded a year or two ago.

When you read the Election Statements you begin to realise why Nominet has specifically backed the two existing Non-Execs standing for re-election. One of the others is being sued by Nominet and CEO Lesley Cowley. Trouble at mill or what?

I’m not getting involved but read the statements here.

PS thumbnail pic is cookies – domain names/websites/cookies – geddit?

Categories
Engineer travel

Anyone want to go to an event in Perth?

Just been invited to an industry event in Perth (Scotland – not Australia) on the 9th July. I won’t bother telling you about the event but it was from a reputable source. The invitation was to “Dear Colleague” so it was almost certainly a blanket mailing to an entire list.

I checked. It is 325 miles from my house and 5 hours 22 mins driving in current traffic conditions. I replied to the email asking them whether they were planning an event in Lincoln which is 0 miles from my house and I could walk there.

Not heard back yet but I only just sent it so it’s only fair to give them a bit of time.

The point is that this was not a particularly well targeted email and is a waste of everyone’s time who doesn’t live within striking distance of Perth. Mind you I’ve never been to Perth. Is it nice?

That’s all

Categories
End User fun stuff

Review of @ITISLENNYHENRY & @colinmcfarlane in #Fences at the Duchess Theatre

Fences at the Duchess TheatreOne of the nice things about writing a blog is that you get invited to all the top showbiz parties in London. I very rarely go to them but on this occasion I happened to be in town anyway so took them up on the offer.  Ok I can’t continue with this lie. I’ve never been invited to a showbiz party before:) Last night I went to one. This is the story.

tref with lenny henryYou may remember way back in November of last year when I was on my way to LINX79 I bumped into a neighbour of mine, Colin McFarlane. Colin is an actor and he was on his way to a second audition for a part playing opposite Lenny Henry in August Wilson’s Fences. Fences is one of a series of plays written by Wilson specifically for black actors.

We sat in the quiet coach and I read out some of Lenny Henry’s lines while Colin responded with his own. All done in an American drawl, y’awl. Well the great news is that Colin got thattref tom lenny part and Fences had a highly successful touring run before hitting the West End which it did this week. Feeling in no small part responsible for Colin getting the job I decided to go and see him in action. I was also invited with my son Tom to the after show drinks party where we got to chat with the cast.

The photos in this post come from that after show party because I know what you lot are like. Wanting to know all about the celebs and the gossip. Well I’m sorry. This is not Hello magazine or OK. It’s trefor.net. Yes there were celebs there but as far as gossip goes what goes on tour stays on tour, darling. Anyway we chatted about WebRTC, Agile computing and the internet.

Later when the theatre kicked us out we ended up in a bar called PJs which is near to the Marquis of Anglesey – the venue of “the day we nearly lost the internet.”

tref outside duchess theatreIt wouldn’t be fair of me to not mention the play and I have to come clean here. I cried through most of the second act. Fences is an utterly brilliant play. I’m not going to tell you the plot. I don’t want to spoil it for when you go which you should do 🙂 This one was a real emotional roller coaster. It made me want to go home, kiss the wife, hug the kids and tell them I loved them. You need to understand that when it comes to things like plays and movies I like nice simple happy ending stories – stuff like Mary Poppins. I was kept gripped to the seat and was exhausted by the end of it.

The performance got a standing ovation and Tom and I, as you know by now, decamped to the bar to meet Colin, Lenny and rest of the cast. They were all really lovely people and happy to indulge tourist Tref with some photoshoots which of course  I only did for journalistic reasons. Special thanks to Colin for the invitation.

Note the photo of Tref and Tom taken by Lenny Henry – nice touch I thought. Tom’s idea.

That’s it. That’s today’s post. It has only a loose association with technology but hey. It’s my blog… It’s also quite nice to round off the story from last November of the script reading on the train.

I’m off next week. Taking my daughter on a jaunt to Barcelona for a few days so there won’t be any blogging unless I feel like a break from the culture and the infernal heat.

The last photo is of me, Tom, Colin and Tanya Moodie who played Lenny Henry’s wife on stage. They were both top class. Catch ya later.

tref tom colin tanya

Categories
Business nuisance calls and messages Regs

ICO Annual Report and nuisance calls from 08432890049

ICOThe Information Commissioners Office has 355 staff. Hadn’t realised it was such a big outfit. When you think about it with the world moving online and with so much information about us being kept in so many places the ICO has a huge brief. Also the ICO website has been changed from .gov to .org to emphasise its independence.

I know this because I’ve just come from the ICO’s Annual Review at Central Hall in Westminster. Being on the ICO’s Tech Reference Panel and all that!

A lot of meeting was just the presentation of statistics. Did you know that over the past year more than 225,000 people called the ICO’s helpline? Well you do now. There are some big growth areas such as SPAM calls and texts. It’s good to see that the ICO is starting to bare its teeth when it comes to this kind of stuff. We have seen the first two lots of fines (called civil monetary penalties for some reason) to the value of £225k imposed on pest cold callers. These people are just the lowest of the low.

I’ve started to report incidents of spam calls to my own phone – coincidentally got one this morning from 08432890049. I have duly reported it here. If all of us report it every time we get a spam call or text we can at least contribute towards nailing the ones in the UK. The overseas call centres are unfortunately beyond the reach of the ICO. I’ve just started to get rude with them.

You can look at the report yourself here. In line with the ICO’s new green policy the only hard copies available are the ones required to be kept by Parliament. Now there’s a very telling message in itself.

I will leave you with a fact that was related by Commissioner Christopher Graham. The ICO is currently looking at online privacy Ts & Cs. I got the impression that they are looking to try and come up with recommendations for a set of rules that would provide adequate privacy protection for people signing up for new products and services online and who just tick a box to accept conditions imposed. Did you know that if you added up every set of T’s and C’s you accept in this way it would take 77 days if you had to actually read it all? Well now you do 🙂

Categories
Business net neutrality Regs

Orange accused of blocking YouTube

Tweet from ISPreview caught my eye this morning on the subject of Orange allegedly blocking YouTube as part of its parental control service. The post goes on to tell us that this was apparently “an isolated incident”.

Without going in to the specific ins and outs of the Orange scenario which you can read over at ISPreview I guess that the point is when you start applying blocks on specific types of website you are going to block sites that you hadn’t meant to. The www is too complex for any filtering software to block “perfectly” (in the absence of a better turn of phrase). One wonders how many owners of websites there are out there wondering why their traffic levels have dropped.

If I were you I’d bookmark that ISPreview post so that next time you hear an MP call for blocking websites you can point them in the right direction. Note this is very different to the IWF list blocking which targets specific illegal websites.

Categories
Business mobile connectivity

Competitive mobile advertising – 3

On the tube heading to a LONAP board meeting.  This ad stared me in the face & had to take a snap with my trusty sgs4.

It reinforces the head start that EE have in the 4G game. Really wondering what niche 3 will find. Obv here they are pushing unlimited data but that is an expensive feature to lead with.

Only a short post. Ciao.

image

Categories
Business media online safety

Maria Miller ISP Safety Summit

PortcullisThere’s been a lot in the news about the Government’s Safety Summit where a number of consumer  ISPs and online entities (such as Google) have been asked to attend a meeting to discuss how they can do more to prevent people accessing illegal online child abuse material.

Sometimes when this kind of news hits our screens I don’t bother to comment. It seems like every man and bonzo gets their word in.

It is worth however emphasising a point made this morning by The Today Programme on BBC Radio4 which was that there are two issues here. One is accessing illegal child abuse material and the other is preventing children accessing legal pornography.

Access to illegal online child abuse material is totally wrong and the ISP industry already works to stop accidental access to this stuff via the Internet Watch Foundation which produces a list of sites to be blocked. Most of these sites reside outside the UK and really it needs a concerted global Government effort to take them down. They should discuss it at this week’s G8 Leaders’ Summit.

Consumer ISPs have measures in place to block access to these sites where they are known. However the nature of the internet being what it is all that these measures do is to prevent someone accidentally landing on an illegal page. The determined sicko will easily find a way around the blocks. Interesting to note the BBC report that the Government has actually cut funding in the area of online child protection (CEOP).

There may be a discussion to be had with Google and other search engines (are there any others?) re how they themselves prevent illegal material coming up in search results but it seems to me that the real issue here is how we identify the sites so that they can be included in the IWF list and ultimately taken down.

The issue of how to prevent kids accessing porn is totally separate.

Categories
broadband Engineer UC voip

VoIP Conversation Snippet from the Corridor

Just chatting with one of our telephone sales guys. He told me about a customer who had been thinking about buying a FTTC broadband connection with a couple of VoIP seats but had been worried about the cost. Their previous method of communication had been through two analogue lines into an office of fourteen staff!

The package that customer ended up with costs them around £300 a month – far more than a FTTC and two VoIP seats. The beauty is that now that all fourteen people have their own VoIP phone line they are spending a lot more time talking to customers and the new business they are taking dwarfs the cost of the comms.

It makes you feel good. Simples 🙂

Categories
Business mobile apps

Apps and SMBs – a Microsoft experiment with Joshfire

A few weeks ago I wrote a slightly disparaging post in response to a mailshot I had received from Microsoft. The tone of the post was why has Microsoft sent me an email that turned out to disappoint. Had they got their marketing totally wrong?  A business that spends a huge amount of money on marketing?

Later that day I got an email from Ally Wickham at Microsoft. She introduced herself as a Senior Audience Marketing Manager at Microsoft and the orchestrator of the email campaign. I called Ally and we had a good chat about what she had been trying to achieve which was to understand where apps are going in business, particularly small business. I felt this to be an interesting enough and valid subject and offered her the opportunity of writing a guest post. Seemed fair.

Here’s the post:

Categories
Business fun stuff surveillance & privacy

ISPA Internet Hero and Villain Finalists

Normally I like to add value to a news item if I am going to comment on it.  I see so many scraper websites that pick up my stuff you wonder what they get out of it.

I have just sat down to comment on the press release from ISPA announcing the internet Hero and Villain finalists for this year’s ISPA Awards. I found however that ISPA had already put across  much of what I might have said. I have therefore reproduced it below in its entirety with links to where you can buy tickets for the Awards on 11th July.

I will say that as one of those with a vote for these awards it is always easy to find candidates for heroes but not so for the villain. Actually that isn’t right. There are plenty of MPs that we could line up with very little understanding for how the internet works but with their own objectives in controlling it. I’m speaking personally here and not on behalf of ISPA but we have to be careful how we approach the subject of internet regulation in the UK. We need to work with MPs to help make things better in a sensible way without shooting from the hip in an emotion filled gunfight.

The winners will be announced on the night of the awards and you can read the ISPA release below. There are some great “goodies” and some shocking “baddies” taken, the internet being the global entity that it is, from around the world.

ISPA release:

Categories
Business Cloud hosting

Meet Colin Bell – Director of Hosting and Cloud Services

Colin Bell of TimicoNine days ago one of our customers dropped me an email saying he had read in the London financial news vehicle City AM about our appointment of Colin Bell as Director of Hosting and Cloud services. “Seems like a high level good recruit!” was his specific comment.

That customer, as the customer always is of course, right. Colin’s pedigree is as EMEA Sales Director for Rackspace and subsequently as Managing Director of business-critical managed hosting provider NetBenefit.

It’s really important if you want to succeed in business to be one of the best in your market. That means you have to have top people. It’s a joy to work with Colin and clearly he is already making an impact if customers are sending me emails patting us on the back.

Other than to say it’s nice to know we are able to attract more top talent into the business I’m not going to gush on any more about this. You will be able to see the effects of his appointment in the months and years ahead (on our march to global domination nyahahahahahahahaaaaa).

I will say that Colin likes motorbikes and keeps bees. People do business with people, not automatons. Drop me a line if you want to meet Colin or buy some hosting services (or a copy of my book:) ). Copy of press release here.

Ciao…

Categories
Business online safety piracy

School connectivity and filtering – google translate

Trefor Davies thumbnail pictureDropped the kids off at school today. I don’t normally do it. It’s out of my way and gets in the way of my early morning swimming regime. It’s the last GCSE so it was only fair that the run in would be comfortable. Let the lad get in the zone.

I mentioned that last night I had sent their headmaster an email. This of course naturally sets off the alarms bells but I explained that I am planning a talk on connectivity trends to a room full of headmasters and school IT staff and thought it would be a good idea to chat to a horse’s mouth. Get my drift.

The car heaved a sigh of relief and someone mentioned the fact that the school had added Google translate to their list of blocked sites. The kids were somewhat puzzled at this and thought it might be to stop them cheating with their French translation homework.

I then explained that it was almost certainly because Google translate could act as a proxy to bypass their school filter. They didn’t know this. Oops. It was also mentioned that it took the school 5 days to realise that FIFA13 was out and to block that.

It goes to show that the whole blocking and filtering game is one of a constant war of attrition. It’s too late for the kids to use Google translate now, not that I want to encourage such things (get yer dictionary out). However you can bet your booties that someone in school will have another way around it, expellable offence or not.

To finish off on a different note a school’s connectivity need is changing. These days pupils need to use video conferencing suites to access lessons given by specialist teachers on other sites, in some schools sixth formers get given iPads for use in lessons and at breaks etc etc. These all add up to the need for more bandwidth, just like it is at home and in the office. Gimme a bell. I can help;)

Categories
Business media

The changing entry level job market

My oldest offspring Tom yesterday joined the ranks of the employed. He is working as a traffic announcer on BBC Radio Oxford. It’s what he has wanted to do since he was 15. Not announce the traffic on BBC Oxford. Work in the radio business.

The trigger point came when he went on a school trip to the Lincolnshire Show. The BBC tent had a competition for kids to do a sports commentary. He won. He was hooked. I was in London at the time. He rang me up and told me he was no longer interested in becoming a vet but instead was going to do a degree in media studies and go to work for the BBC. The idea of having a media luvvie as a son took a bit of getting used to although it did have the side benefit in that he lost interest in keeping hamsters, gerbils and rabbits that were a pain to look after.

So since the age of 15 Tom has spent all his waking hours working in radio. He had various shows on Lincoln local community radio station Siren FM and helped out at BBC Radio Lincolnshire where at the age of 18 he broadcast his own 1 hour show on yoof matters in which he interviewed Feargal Sharkey about music piracy.  At Warwick University  all his free time, and there was a lot of it (History & Politics), was spent working on media projects.  Working with uni radio station RaW FM  he won a number of National Student Radio Awards.

Tom has lived and breathed radio for six years and his hard work has now earned him the reward of a first step on the ladder in the real world. I am a proud dad.

Next up. I am on the Industrial Panel of Bangor University School of Engineering.