Categories
Business Cloud datacentre social networking

First #bloggade a big success

We held the first #bloggade at the Timico datacentre in Newark yesterday. A bloggade is as you may know the collective noun for a group of bloggers.

This first event was highly successful covering a range of blog related subjects:

1 The type of infrastructure used to host blogs (led by Timico hosting tech guru Michael Green) followrd by a guided tour of the Tiico NOC and datacenre.
2 A lengthy discussion on Search Engine Optimisation for your blog conducted by @phil_kelsey of Spiral Media and @mattdrussell of WebbHostingBuzz.
3 A general discussion about plug ins and which ones worked for people.

There was a great level of audience participation and a definite interest in holding another event, sometime in the run up to Christmas perhaps.

For a bit of fun we decided to have a go and see if we could get #bloggade to trend on twitter. Despite our intensive efforts it didn’t seem to be working. Then one of the bloggers suggested that if we tweeted that members of the currently in the news boy band “One Direction” had turned uo for #bloggade it might go viral. We did this and at the latest count have had a grand total of two retweets from (pre-pubescent?) OD fans. 🙂

Gotta say I’d never heard of em before this week!!!

Big thanks to all who came especially @mattdrussell whose original idea this was together with @phil_kelsey @jangles and @AndrewGrill for their major contributions.

All in all considering we organised this from scratch to execution in 4 weeks I have to say it was a great success.

Catch ya later.

PS this post was typed by thumb on my Galaxy s4 en route to a customer meeting in London.  I’d be amazed if the formatting is spot on – I’ll make any necessary adjustments when I get back to laptop land.

Categories
Business events internet peering

Joint Lonap/ISPA bash

Lonap and ISPA are having a bit of a bash in September. If you are a member of either org or not a member and but in the internet industry and potentially a member, we want to see you there.

It’s on 24th September at the Phoenix Artist Club in London. Check out the details here.

Categories
Engineer internet peering

#LINX82 – visible signs of growth of the internet

Sat in the LINX82 meeting. If you’ve never been, these LINX meetings are where the people who run the internet in the UK get together to chat – about the nuts and bolts of the internet.

Today we are discussing the Open IX developmental standard, getting an update on the US exchange, following the Manchester IX update yesterday. Traditionally an ISP’s connectivity to the rest of the internet is a mix of peering, where one network connects directly to another through a mutual not for profit internet peering exchange such as LINX or LONAP (both of which Timico is a member of) or  using a commercial provider of international connectivity called transit.

Peering is cheaper and over time represents a growing proportion of internet traffic.

LINX, which is the London Internet EXchange is expanding – to Manchester and the USA. I have been in two minds about this. Each of these regional exchanges are mutually independent – connecting in Manchester or the USA doesn’t mean you can peer with someone connecting at LINX in London.  So in one sense I had initially to ask myself why an organisation that set its stall out as a London exchange would want to also be elsewhere.

The LINX argument for its own regional expansion is that if it is to continue its growth in London it needs to be seen to be more of a Global player and the first choice for new members looking for a first connection in Europe. LINX competes with the likes of  AMS-IX (Amsterdam) and DEC-IX (Frankfurt) in this respect, both of who have been establishing bases overseas outside their original locations.

The long term trend is forecast to be towards more and more regional peering.  If you are in one city and want to connect to someone else in the same place why haul the traffic back to a hub such as in London that might be hundreds of miles away? You do need a critical mass of traffic for regional peering to be economic but the growth in the use of the internet is such that  the business case is beginning to become valid for more locations.

On balance, personally knowing the board of Directors at LINX and although I was originally sceptical, I have gone with the flow regarding this expansion. The numbers coming out of LINX certainly show real growth continuing to happen.

In the last three months LINX membership has grown from 469 to 477 companies and its connected capacity from 6.792 Tbps to 6.999 Tbps. This is a huge capability. Peak traffic remains at 1.618 Tbps. LINX is undoubtedly a major global presence on the internet to the point that the exchange has already connected its first 100Gbps port.

The internet industry. It’s an exciting place to be.

Categories
End User internet online safety

Government surveillance and the issue of personal privacy

The whole issue of government surveillance seems to have reached a crescendo over the last few days. It makes you wonder what the whole Draft Communications Data Bill was all about if “they” can already see everything.

I don’t even know whether encrypted communications are particularly secure anymore. I thought they were but does government secretly have the capability to do really advanced tech that is not in the public domain. Quite probably. We expect it of our own side and hope that we are better than the opposition (whoever they are) – the James Bond movie Skyfall confirmed that it goes on 🙂

I don’t know what to think about the whole privacy thing anymore though. Every online platform seems to know an awful lot about us. Tesco knows the intimate details of my lifestyle from what I buy from it. Google knows absolutely everything about what I’m doing with all my waking hours.

The old joke about a bloke having an affair with his secretary after work and then rubbing snooker chalk on his collar so that his wife would think he’d been playing with his mates doesn’t work any more. She just needs to follow his movements online, or have the difficult conversation about why he switched his phone off for an hour (5mins? 🙂 ) on his way home from work1 .

The Domesday scenario here is that all this information is opened for all to see, accidentally of otherwise. Worst case is that our bank accounts could be emptied.

Aside from ferociously safeguarding your bank password details, though it seems that crooks use back door techniques for breaking into accounts these days rather than brute force password hacks, it seems to me that we need to up the profile of the whole issue of security of our own personal data.

I can’t see how we can stop people/organisations from collecting this data but if they lose it or expose it for others to see then the penalties need to be suitably robust. The world needs to fast track a move to an online security conscious culture.

1 On Sunday I nipped out to the pub for a swift one before dinner and forgot my phone. When I got home there was a text message from my wife asking which pub I was in! Nothing was mentioned though.  I did feel an element of freedom being out without the mobile phone but was also conscious that the clock in the window of acceptability was ticking away.

Categories
Business spam

Louis Vuitton spam

Just emptied around 1,600 spam comments – good ole Akismet. Lots of it is for Louis Vuitton stuff.

I’ve never thought about buying anything from Louis Vuitton. Paying more than twenty quid for any sort of bag seems excessive to me. I was in a taxi in London on Friday and we passed the Louis Vuitton store. The driver said that apparently they just spent £60m on a shop refit! Shows how much profit there is in handbags.

Just took a look at their site – they do a lovely line in men’s clutch bags from £590 though you can pay a lot more. It’s not about the money though is it? 🙂

Categories
broken gear End User phones

50% of smartphones have broken screen

50% of smartphones have a broken screen. This is based on an extensive survey of the six phones in the Davies family.

The sceptics amongst you will say huh, what kind of sample size is that? My response is that we are just a normal family & I’d like to bet that pretty much most of you out there have had a screen go on their phone at some stage or other.

My kids use protective cases for their phones and despite this one of them has just had a crack in their screen. He hadn’t dropped the phone or bashed it in anyway to his knowledge. This isn’t good enough. Glass tech needs to improve.

It might be interesting to conduct a little survey here. How many of you have had a screen break on their phone at some stage? This isn’t a scientific survey but it will be interesting to see the results. I might also ask people to let me know if they have never had a screen break.

Let’s see what the results look like – answers as comments please.

Ciao…

Categories
broadband Business datacentre

Calling OnLincolnshire businesses #godigital2013 opportunity to visit the cloud

an original picture of a cloudSuperfast broadband Lincolnshire – can your business afford to be without?

If you are a business in Lincolnshire you might well have noticed the noise that was created back in March with the announcement of the Superfast Broadband contract with BT. Well network rollout has been moving along and there is soon going to come a time when some of you will have to decide what to do with your shiny new broadband connection.

On Thursday 26th September Timico is holding an event at our Newark datacentre. A datacentre is basically where all the internet action happens. The types of service that you will access as a  business using your superfast broadband are all “manufactured” in one. You might have heard of the term “cloud” in respect of accessing online services. Well the Newark datacentre is part of the cloud.

The Timico event registration starts at 4.30 and will have three seminars/workshops covering

  1. what you can do with the datacentre/cloud,
  2. taking advantage of your superfast broadband with emerging phone technology (inc hands on demos)
  3. what you can do with online marketing and social media.

We will finish at 7.15. If you are a business about to get superfast broadband for the first time, attending this event will be time well spent at the end of your business day. It isn’t restricted to Lincolnshire businesses. Anyone can come.

To register your interest you can drop an email to [email protected] or get in touch with [email protected]. Sandra runs our business “centre of excellence” and is a top source of information in this space.

The Timico datacentre is at the Brunel Business Park, in Newark. Bit more spiel here.

Superfast broadband Lincolnshire – how will your business use it?

Categories
Engineer internet ofcom

Ofcom slow news – 98% of tablet owners use them to connect to the internet

August is normally a deadly quiet month. Almost to the extent that it would be very easy to say I might as well take the whole month off. This year seems to be different. We are rushed off our feet. It’s all good stuff. I’m not complaining. Just saying that we are very busy.

August is also normally a very quiet news month. The media resorts to headlines such as “Boy’s ice cream melts before he could finish it” and other riveting slow news day reports. The one bit of news that you could set your watch by every year in August is the Ofcom Communications Market Report. This year it came out when I was on holiday in North Wales and observing radio silence so I’ve only just noticed it. On that basis whatever I might say on the subject has possibly already been said.

Notwithstanding that the Ofcom CMR usually has some nuggets worth looking at. The first that stands out is the headline saying:

Total UK revenues from telecoms, TV, radio, and post fell for the fourth successive year in 2012.  These services generated £59.5bn in revenues during the year, a £0.1bn (0.2%) fall compared to 2011 as a £0.7bn fall in telecoms revenues was offset by increasing TV, radio and post revenues.”

This is interesting because our use of the internet is growing massively. This might lead you to naturally conclude that the revenues for businesses operating in that market are growing. Certainly this is true for Timico.

It is clear though that for the industry as a whole the model is changing. Old fashioned lines of business are changing. ISDN is being replaced by SIP trunks – telephony by VoIP. The cost of minutes has plummeted largely to a fixed monthly fee per subscriber. Broadband prices are also at rock bottom, particularly for consumers. The government is right when it says we have one of the most competitive markets in the world.

This is also true for mobile and whilst people might whinge about mobile prices the mobile operators are struggling with their gross margins. These large telcos are still seen as fat organisations paying fat salaries and there is probably some way to go on the cost cutting side before mobile markets reach the bottom.

Everyone in the game is trying to modernise their business model. The money must still be there. It is just going elsewhere. One clue is in the growth in TV, radio and post revenues. People must be using their internet connection to spend money. In our house we probably watch more TV over the internet that on the actual TV itself. Including the advertising. We also buy a lot more stuff over the internet than we used to, hence the rise in postal revenues. It’s mostly not downloaded. It comes in a van.

As the world moves more “onto the internet” the one thing that is becoming more and more important is the integrity and the quality of the internet connection. This is particularly true for businesses who are increasingly growing to depend on revenues that rely in one way or another on connectivity to make them happen. For example if you own an ecommerce site then every minute of downtime means lost revenues. Similarly in the physical retail world, most payments are processed using broadband connections. Lose the connection and lose the lolly.

However people might be spending their cash this represents a huge opportunity for the telco that can respond to change. They just have to look up and look forward and not dwell on what was.

One final note. Ofcom bless em do have a way of stating the bleedin obvious. They tell us that nearly all (98%) tablet owners say they use their tablets to connect to the internet. One wonders what the other 2% use their tablets for?!

Gotta go. Busy busy busy.

Categories
End User internet

I bought a barbecue

bbqWe used to have an Australian Gas Barbecue. It was great. My wife isn’t a big fan of barbecues because you never know how long the charcoal is going to take to get to the right temperature for cooking. With 4 kids to feed this was important. It was an expensive piece of kit but did a terrific job, passed scrutiny with Mrs Davies and we used to use it pretty often during the summer.

Unfortunately it eventually rusted away and the price of spare parts was such that I could almost have bough a new one instead so we left it to rot around the back of the playhouse at the bottom of the garden. It was taken to the tip last year.

To replace it we bought a stainless steel charcoal barbecue that turned into a fire pit once you had finished cooking. This, like its gas predecessor is also a great piece of kit. We have had marvellous evenings sat outside drinking beer and strumming the ole geetar. The wood smoke keeps the mozzies away – I’m particularly prone to being bitten by insects. They love me.

The downside of this charcoal barbecue is of course that it doesn’t get used as often for reasons you already know. That’s life Jim.

Now I have a big wedding anniversary coming up later this month and we will have 80 or so guests coming to lunch. In our back garden. We are pushing the boat out – barrel of TT Landlord, some posh pop and a barbecue (dress code – Hawaiian shirts). Unfortunately our charcoal barbecue is not big enough to cook for 80 people in a timely manner.

I’ve used this as an excuse to invest in a new gas barbecue. A Weber. Comes with a warranty for all parts and has “Flavoriser®” bars. Other than the fact that it needs assembling I am a happy Tref. Our guests shall have sausages 🙂

When you buy an expensive piece of kit you don’t do it without significant online research first. I feel I already know our barbecue in intimate detail  even though it doesn’t get delivered until next week.

The problem I now have, and this is really the point of the post, is that having made my buying decision and paid for the product Google is still bombarding me with ads for Weber barbecues. I no longer need these ads. There needs to be a box for me to tick telling Google and their paying advertisers that they are wasting their time. Someone else now has my money (B&Q).

I realise such a mechanism would be open to abuse – people who haven’t yet bought their barbecue might also tick the box thus denying sellers of Weber barbecues the opportunity to get their pitch across. This I feel is a risk worth taking. The feature is clearly a winner. It is surely just a matter of time.

I’ll finish off this technologically tenuous post by letting you know that the old charcoal barbecue will still get used, mostly as a fire pit I imagine. Anyone in Lincoln over August Bank Holiday weekend should listen out for sounds of a guitar and strains of cumbaya emanating from a back garden. It’ll be me.

Video below is of the barbecue betting its annual clean.

Categories
Business online safety spam

spam blocking strategies

Trefor DaviesI am pretty aggressive in protecting my gmail account from unwanted email. The Timico mail is beyond redemption after years of attending trade shows although my strategy of signing up as The Reverend or Lord Trefor Davies seems to be working. Any mail or phone calls I get for one of those titles gets shoved straight in the bin.

The main problem I have with my trefor.net/gmail account is people wanting to sell me SEO or web development services. Often these emails come with elaborate messaging in the footer telling me that this is absolutely not spam and that they provide an unsubscribe function. However they usually can’t be bothered to find out my name and address the email as Hi. On this basis I tell Google that they are spammers. It gives me pleasure.

I’ve started to add similar emails to my block list on my Microsoft Exchange account. This morning someone I have never heard of from a company I have never heard from invited me to hook up on LinkedIn. I ignored it. This afternoon that same person has sent me a generic mailer addressed to “Hi”. If he went to the effort of looking me up on LinkedIn he might as well have gone that extra step and added my name into the email!

Ciao baby…

Categories
End User internet social networking

Google Author Ranking

Acting on advice I recently signed up for Google Author Ranking. Google is apparently changing the way it rates content for SEO purposes by looking for quality original content. One of the ways Google determines original content is by linking that content with a specific author.

Having gone through what appeared to be a hit and miss process in establishing the “Authorship” (you will notice a Google+ link at the bottom right of the main page of this blog) I’ve suddenly started to get a lot more Google Alerts highlighting mentions of my name. These links can be quite old but that doesn’t matter. It’s a sign that the Google system knows it’s me being mentioned in online articles.

So it does, at a very cursory glance, seem that getting signed up for Google Author Ranking is worthwhile. There is a long dialogue going on about what Google is trying to achieve in evolving its methods of search ratings. Not the least of the debating points is the idea that Google is trying to increase monetisation of its search product at the expense of traditional PR Agencies – check out this ZDNet article here.

Now I am a Google fan. I use a lot of the company’s products. However this does make you wonder whether the company is using its significant market power in an anti competitive way. Google is certainly being very clever.

One the one hand who can argue with changes that improve the quality of your search results. On the other hand tying people more and more to the Google ecosystem is in the long run likely to lead to less choice and a more costly product.  The market is too complicated and global for anyone to regulate against this as we did in the UK for example with the old BT monopoly of the communications market (we also seem slowly to be regressing to the old monopolistic state in the UK).

I’m not sure anyone would be able to articulate how you would make changes to a Google monopoly in any case. In the meantime I think we just have to get on and figure out how best we live in the Google world. What are we going to do? Stop trying to get online visibility just because we think Google is trying to make even more money out of us?

That’s all folks.

Categories
Cloud datacentre End User social networking

We interrupt this vacation with a public service blog #bloggade

Trefor Davies (@tref/Timico/trefor.net), Matt Russell (@mattdrussell/WebHostingBuzz), Neville Hobson (@jangles/Neville Hobson/For Immediate Release) and Andrew Grill (@AndrewGrill/Kred) cordially invite you to Bloggade, Newark, 21st August.

Bloggade, the collective noun for a gathering of bloggers, is a meeting of minds where you will learn tips and tricks about blogging and WordPress.

The focus of this first Bloggade is on the underlying technology that powers many WordPress blogs. You’ll experience a tour of Timico’s £5m Midlands datacentre that opened in 2012, and see at first hand the technology that powers the web including many WordPress blogs hosted with WebHostingBuzz at the datacentre.

We have round table discussions planned on WordPress hosting, hardware, search engine optimization and more, all addressing the topics from a non-technical perspective, but in the true round table spirit – anything and everything to do with WordPress is up for discussion.

Bring your questions, comments and experiences!

After the discussion, we’ll migrate to a top class local pub where light snacks and drinks will be provided courtesy of Timico. We hope to continue the WordPress-oriented discussion and share tips/success stories/ideas.

Agenda:

12.30 Arrive at the Timico Newark Datacentre – intros & coffee

13.00 Blogger round table – hardware, servers, hosting and more including a look at the latest WordPress release 3.6

14.00 Data centre tour

14.30 Blogger round table – SEO and how to your WordPress blog a highly effective business tool

15.15 Panel discussion – experiences and best practices for getting the most from the WordPress content management system

16.00 Migrate to pub for light refreshments (pub name/location tbc)

18.00 Refreshments finish, event ends.

Tickets, which are totally free of charge, can be found here

Travel Guidelines

The event is being held at the Timico Datacentre in Newark, NG24 2AG. If you are driving then you should come directly to that location where there is ample secure parking.  If you are coming by train – Timico’s HQ (NG24 2TN) in Newark is a 15 minute walk from Newark Northgate railway station (1hr 20mins from Kings X). This is an easy walk alogn a footpath that runs parallel to the railway line or a 2 minute taxi ride. The Datacentre and HQ buildings are next to each other.

There are trains every half hour or so from Kings Cross – the 11.08 will get you in at 12.30 which should be perfect timing unless you wanted to get there earlier and take in a little of “Historic Newark” beforehand.

Categories
competitions End User

Royal baby name competition winners

And the winner is… Well 27 of you got one of the names right and 4 of you got two of them. If nobody got it completely right I was going to pick one “innovative” winner but this doesn’t seem fair considering the 4 “2 namers” and I’m not about to buy 4 bottles of champagne. I’m going to give everyone a fabulous Timico mug (assuming we have enough otherwise it’s first come first serve)  and the top four will also get some other stuff that I can find in the marketing cabinet. You will have to let me have an address to send these things to (tref at trefor dot net).

Alternatively if the top four would like to write a guest post on a subject of their choosing then that would be perfectly acceptable – keep it clean – the editor’s (ie me) decision is final. Let me know.

I’m on holiday for two weeks after this Friday so delivery might be slightly delayed unless I can persuade someone do do the fulfilment for me in my absence.

It’s been a great competition and a big thanks to everyone for entering. Also it’s such a relief that we won’t have to worry about the royal succession for  long time now innit? 🙂 Old Henry VIII would be v jealous if he weren’t dead.

The list of people with at least one right guess is provided below. If you think your name should be on it by all means let me know. I’m only human you know:)

Dantiumpro: Alexander Harold George Windsor
The fishing Gardener: George , Philip, Louis, William,
paul h: Louis George Philip Arthur
Mike P: David George Richard Louis Wales
maggie fawcett: George
Matt Benson: Henry George James
harry singh: George Charles Windsor
Kate b: George Arthur
Phil Veale: Philip, George and Andrew.
Alistair: James George
Jayne: Henry George Edward
Victoria: Galbraith George William
craig: George
Sam Trendall: George Richard Samuel Windsor
Lucy Knighton: James George William Windsor
Emma H: George William Richard Windsor
Erica ward: Frederick Alexander
Rob Pickering: Louis Charles
Brian Sentance: Charles Louis
Gary Hough: George, Michael, Edward Windsor
hansk: George William Charles
chris: Arthur George Henry Philip Windsor
Andrew Ellis: George
Kate B: George Charles Edward James
Beverley: James Charles Louis William
Liz Cowley: Edward James George
Ewan: George Charles Mountbatten Windsor
Annette Sames: Peter Louis William. Windsor.
Faye: George, with Charles, Richard and James
Michael Green: George Reginald
Lee: George William Charles Windsor

Categories
Engineer security

Is Huawei in your network a national security concern?

I am reminded that yesterday’s post on how would Huawei spy on your network has an additional dimension in the UK in that a significant chunk of BT’s 21CN infrastructure is based on the Chinese vendor’s kit. I hadn’t noticed that this hit the headlines a couple of months ago.

The BT Huawei deal would have been based on very attractive commercials spread over the lifetime of the contract. I’ll leave you to draw your own conclusions on its wisdom from a national security perspective. I don’t have any details to suppose there is a risk other than what I already covered yesterday and then I couldn’t assess the level of risk. That’s somebody’s job.

One wonders whether the powers that be might be might at this very moment be redrawing rules of engagement for secure national networks roll-outs. I can’t imagine that UK defence networks touch any part of 21CN anyway. They will be totally separate. Won’t they?

Access to non defence networks that are strategic could also be a problem. For example how are all our power stations connected? The telecommunications infrastructure itself? Imagine if nobody could make a phone call or send an email for a week? How about the oil refineries? No oil = everywhere grinds to a halt. I’m sure you can come up with other scenarios.

I dunno.

PS takes me a while to catch up with the news, I know.

Categories
End User internet security voip

How to tell if a phone call is going to be a scammer

Most people have picked up scam phone call at sometime in their recent short lives. I’ve noticed that they all have similar characteristics in that when you pick up the phone there is always a second or two of silence followed by a foreign voice saying “can I speak to Mr Davies please?” (replace Davies with your own name obv). It’s down to the latency over the internet.

It’s also because they are using some cheapo poor quality VoIP service. Thinking about it, their conversion rate would be much higher if they spent a bit more cash on better quality comms. The quality of their internet access is particularly important although in their case it might not make that much difference as I suspect the packets are traversing the internet for most of their journey. A good quality VoIP provider will hardly touch the internet, if at all.

I’ve adopted the practice, upon hearing the noisy silence before the attempt at a con, of being very familiar “I thought it was you. I wondered when you were going to call”. This tends to confuse them momentarily. All these scammers sound the same to me anyway. It’s probably the bad line but it might always be the same person. Would explain how they always seem to know my name.

That’s how you tell it’s a scammer. It’s all about the noisy silence before they realise you’ve answered the phone.

A public service blog post from trefor.net

Categories
End User internet online safety security

The return of the “virus on your Microsoft PC” scam #speedytechies @TeamViewer

The “you have a virus on your Microsoft PC” scam is back. I thought they had locked up the people responsible and this was dead. Like everything related to the internet crime – spam, botnets they always find a way back.

I got home from work on Friday and took a call from Anna of http://speedytechies.com/. They apparently have thousands of staff servicing thousands of customers every day despite the fact that the website is only around 3 months old. Pretty impressive business growth.

Either that or Anna is lying and she doesn’t work for speedytechies. She sounded as if she was from India or maybe the Philippines – that general part of the world anyway.

http://speedytechies.com/ is owned by a small business based at a residential address in Houston Texas. You can easily find out lots of info about the business and its owner by shelling out a few dollars to an online resource that does this kind of thing. Not worth it because the chances are the scammer has nothing to do with this guy. Slightly suspicious that the website is only 3 months old though.

Anna wanted me to go to www.teamviewer.com so that she could take over my laptop to check out the virus. www.teamviewer.com looks like a legit site though it would be interesting to audit their list of paying customers to get a trail back to the scammers.

Anna gave me a phone number to call back if I had a problem: 18007137734. The line with Anna was not great so it might be wrong and don’t know where it terminates as I’ve not tried ringing it. Her line quality kept disappearing so she was probably using Skype or some similar OTT service.

I guess it would be possible to trace where Anna was calling from and compile a list of times that her ilk had tried the scam. It isn’t easy though for a punter and it would take a concerted effort from a number of stakeholders. It would be easier if the whole world was VoIP but it isn’t. Also the level of individual harm that will probably accrue from a single incident is not worth the effort it would take. This would have to be coordinated on a wide scale to build up a body of evidence for cross border efforts/cooperation to kick in.

That’s all for now. Ciao.

Categories
Engineer internet online safety security

How would Huawei spy on your network?

Last week the talk was about a story about former head of the CIA and the NSA, Michael Hayden, who thinks Huawei are spying on networks that have installed their kit. Link here to the Register story though it appeared in a lot of places.

One has to think about how Huawei might do this without the network operator knowing?

paul sherrattI had a chat about this with one of our networking gurus Paul Sherratt (pic inset – good looking boy) and this is what he had to say:

“They would write traffic tap/backdoor code into pre-shipped FPGA firmware or on an ASIC, hidden from any local intelligence agency code review body.  If for spying/traffic tap function, there would be some safeguards against activating the code if the router believes it is under test/non-production conditions.  There may also be some kind of ‘Hello, I am here’ call-out, which for example may be done by modifying a large DNS request packet contents and padding to the same length to avoid detection by looking at packet headers.

Whether that is even possible will depend on the hardware design – so that should also go through a full review by an intelligence body to determine if pre-shipped chips are an intelligence risk.  If they are, the only way to 100% prevent it happening would be to fully review the ASIC design and manufacture outside of China, which would probably rule out Huawei as a supplier.

It would be easier to implement in software/FPGA firmware, but easier to tackle from a security standpoint.  All software and FPGA firmware would be compiled after intelligence review and installed on network equipment after shipment.  If I were China, I may find it easier to get software engineer spies working for a more ‘trusted’ vendor not imposed with the same level of hardware and software review.”

It’s a tangled web innit? It feels as if we should be looking over our shoulder all the time.

As a footnote I used to work in the chip business. The company I worked for produced military ASICs amongst other things. it was quite common for chip designers to leave little messages or their names etched into the metal layers in empty spaces a chip. I remember once one of the guys leaving the words  “live fast die young” in the corner of a chip. They had to redo the metal mask and re-manufacture the whole chip. It was destined for a high reliability application where the notion of dying young was not too popular! Good times…

Categories
Cloud datacentre Engineer

It’s too darn hot… not really

I’m sat in the pleasant luxury of my air conditioned office looking down at the melting tarmac in the car park. In the tenements of Newark the residents have all the windows open trying desperately to catch a breath of air. Most people don’t move though occasionally we see groups of street kids running in and out of a fire hydrant that is spraying water into the street. Heatwave!!!

You know the scene. You’ve seen the movie. It applies to Newark Nottinghamshire just as much as Newark New Joisey. Except as I say, I’m all right Jack. My aircon is working perfectly and I take an occasional sip of a cool drink filled with ice to add that perfect foil to the temperature outside.

Letting the imagination flow a bit here. The weather got me thinking about the cooling system in our Newark datacentre. It’s based on free air cooling which means that it uses the ambient outside temperature to cool the inside of the DC when it is lower than the spec for inside. At this time of the year the air conditioning units are kicking in on a regular basis whereas for a big chunk of the year they lie dormant. They kick in when it’s 22 Degrees Centigrade outside.

I was hoping to show you a graph of the power consumption of an ac unit relative to outside temperature but I haven’t got one handily logged. What I do have are graphs showing the liquid temperature in the outside cooling units compared with the controlled inside temperature.

We expect to see wide swings in outside temperature as we go through 24 a hour period but the inside temperature needs to stay nicely within a narrow band. Interesting to see that you can probably identify the cloudy and therefore slightly cooler days in the Newark area from the lower peaks in outside temperature.

Outside temperature:

outside_coolant_temp

Inside temperature (different, narrower scale):

inside_air_temp
I can’t go out with my baby tonight cos it’s too darn hot… except I can 🙂

Categories
competitions End User Weekend

Royal baby name

tom graduationWent to our first born’s graduation yesterday (pic inset). It was a proud moment for us parents though I couldn’t quite reconcile the fact that most of the people in the audience were grey and must clearly have been a lot older than me and Anne (!? 🙂 ).

“Uhuh” I hear you say. “Okaay. I thought this post was about the royal baby? It’s the only reason I’m reading it!”

Well the point of this conversation is that when Tom was born, Boxing Day, 21 1/2 years ago Anne and I went out every night for a month before the due date. Anne in particular wanted to cram as much social life into her last days of freedom because she knew it was about to vanish, for a long time.

On one of those nights out we decided to have a sweepstake, pound in, to guess the arrival date of the baby. He or she (we didn’t know the sex then) was due on the 12th December. The only date that couldn’t be chosen was the 26th because had the baby not arrived by then Anne would be going in to have the birth induced. Blow me down if he didn’t arrive on the 26th which apart from blowing out Christmas night was fortuitous because on the way home we had blown the money on a curry.

Today is the due date for the royal baby and we are going to have a name the baby competition. I don’t think the sex is known. It certainly hasn’t been made public. You can have two guesses  – boy and girl (obv). The winner will be the closest to the actual name remembering that royal babies tend to have lots of names – Reginald William Arbuthnot George etc.

Get your entries in quick because it could arrive any time. Leave a comment. I’ll find a suitable prize for the winner.

PS our Tom has started working at the BBC, initially reading the travel reports on Radio Oxford. It’s a very competitive world out there. The royal baby is entering an uncertain world and will have to work hard to make sure his or her CV looks right for the job market of the future 🙂

Categories
Business Regs surveillance & privacy

Huppert hero but turkey stuffed

image

Last night at the annual ISPA Awards, Julian Huppert MP (with me in photo) was crowned Internet Hero. Julian has done a fantastic job putting across common sense arguments in debates that affect the internet industry. Notably he was a voice of reason in the noise surrounding the Draft Communications Data Bill (snooper’s charter) that was killed off by Deputy PM & Lib Dem leader Nick Clegg. Julian also spoke out against the Digital Economy Act that was outrageously introduced in the dying days of the last Labour government.

The internet villain award went to Turkish PM Recep Erdogan. He didn’t respond to an invitation to attend the awards but I guess he was probably busy on the night. RE is amongst other things a big fan of surveillance and internet filtering. The Turkish Embassy was unavailable for comment. We should pop round sometime and drop off the award which will look really good in their Embassy reception. I presume they have a glass case for these things.

Categories
broadband broken gear Business

Broadband speed bits or bytes, no bones broken, just the advertising agency

Broadband speed bits or bytes – ISP PRs gets it wrong

I just lurve it when I see technical cockups in advertising & pr blurb from technical companies selling technical products – broadband sped bits or bytes.

It happened in this blog post ostensibly written by TalkTalk CTO  Clive Dorsman.
Now it’s BTs turn. On page 8 of today’s Times their half page advert tells us that with Infinity for business you will be downloading a big 200Mb file in less than half a minute. That’s because Infinity is “as much as 6 times faster” than the UK average broadband speed which the BBC told us in March of this year is 12Mbps. So a 72Mbps broadand service can download a 200Mb file in under half a minute. By my calcs it should take less than 3 seconds, ok a bit more if you chuck in some packet overhead.

If I were BT I’d get a new advertising agency. This one’s rubbish. Even if you accept that very few people get the max advertised “up to” speed of “Infinity” broadband it would not be unreasonable to say “(up to) less than 5 seconds”.

You can check out our broadband here. According to BT it’s a lot faster than theirs 🙂 Broadband is broadband is broadband, right? Wrong.

Photo is of the BT ad. Serendipity eh. I only read a hard copy paper about once a year. I’m only doing so today cos I’m en route to Laandan on a rare trip without my laptop. ISPA council, AGM & awards. Wish us luck:)

Update 6/7/2014 This subject is getting almost boring as I periodically meet people who get their broadband speed bits or bytes mixed up. When I point out the error of their ways they shrug it off. However to us purists it does matter 🙂

image

This blog post comes to you courtesy of the Samsung Galaxy S4 and the excellent WordPress for Android app.

Categories
Engineer engineering fun stuff

Milner’s Moisture Matic – technology made simple

john milner - top timico applications engineer

Meet John Milner, crazy genius inventor. He is one of a few. A bit like Nat Morris with his Twitter based dog feeder. You’ve met John before on this blog actually should you care to look.

Today John brings you Milner’s Moisture Matic. Arduino powered with a recycled power brick the Milner Moisture Matic puts a 5V field between two bolts buried in the soil of a plant pot. The resistance is measured between the two bolts. The more moist the soil the lower the resistance. When resistance hits a threshold, ie when the current hits a certain low point,  it tells the system that more water is required.

moisture maticA 10bit sensor is converted to 8bit for the processor to read. A 3 way LED tells us the state of the soil – green is good, amber is ok and red says it needs water at which point a pump kicks in for 7 seconds.

Separate sensors tell us the level of water in the reservoir (reused milk jug) and whether there is water in the outside pot. The pump will only work if the moisture sensor and the pot water sensor indicate dryness.

sensorThe Arduino processor comes with pre built twitter elements so we could extend the functionality to log reports on twitter – frequency of watering, whether the reservoir needs topping up etc.

Check out the images clicking either gets you a larger image or a different view.

milners moisture detector

Categories
Business fun stuff ofcom

Smart SEO makes a difference – NewNet wholesale comms provider

Web presence makes a huge difference to your business these days. You need to be on the front page of Google search rankings or you ain’t on the web.

I’m not saying we are up there for every search term we would like – that’s work in progress. However NewNet, our wholesale business is very much getting it right.

Check out the two screenshots below. The first is the top of the page showing the results for the “wholesale comms provider” search term. NewNet comes top for both paid for and organic. The other organic results on that page are mostly BT and then Ofcom. The second just shows you the rest of the screen. Nice.

google rankings wholesale comms provider

wholesale2

 

Categories
Engineer media

Atmospheric problems with radio this am – DAB & FM noise

I woke up this morning, my radio sounded bad, oh yea! It’s true. Radio4 DAB sounded very crackly. I switched to FM and it was OK. I tweeted about it.

By return of tweet I found out that others had the same problem. I’ve just slotted in the tweets below. They aren’t necessarily in the correct chronological order because different people were responding to different tweets at different times but it certainly shows that there would appear to be a problem. Radio4 FM was also noisy in the car on the way in to work.

We periodically have problems with DAB which on reflection I would never swap in preference to  FM. It’s only benefit is that you can get more channels. If anyone can explain what is going on in the airwaves then please feel free to comment.

Rural Broadband @RuralBroadband_

Large amount of radio disruption in West Norfolk this morning. Woke to a German radio station rather than the local one! #Funkstörungen

tref @tref

@RuralBroadband_ DAB rubbish here in lincoln. Wonder what’s occurin

Adrian Wooster @awooster

@tref @RuralBroadband_ Oxfordshire also – Radio 4 & 5 impossible to listen to in the car

Rural Broadband @RuralBroadband_

@awooster @tref Time to get radio apply and listen on 3G and mobile phone.

@RuralBroadband_ @tref Except I’m now on a train with no wifi and very limited 3g but the FM in my phone still works

Categories
broadband Business internet Regs

Rural broadband roll out slips by 2 years – National Audit Office #BDUK

Rural broadband roll out schedule slips

The National Audit Office Last Week spilled the beans that the rural broadband roll out schedule for the BDUK funded superfast broadband project was going to slip 2 years to 2017.

This is not good news. It’s not good news for the rural communities that desperately need faster internet access and it’s not good news for the government which has repeatedly reaffirmed its commitment that the UK would have the “best superfast broadband network in Europe by 2015”.

For those of us involved with this BDUK rollout it has been clear for some time that a 2015 completion was not achievable. Lincolnshire, which was one of the earlier counties to place its contract with BT already has a delivery completion date that ends in March 2016. Counties that are later in the contract placement cycle should expect to see 2017 on their schedules.

The slippages look to me to be down to a combination of red tape and resource. Red tape everywhere you look at it and resource constraints at BT. I’m told that Lincolnshire’s BDUK contract with BT slipped by 3 months as it got close to placement because BT couldn’t assign enough staff to the project (this could quite possibly have been because the delays caused by the red tape had knock on effects from elsewhere in the rollout pipeline).

The other comment made by the NAO relates to the fact that BT’s contribution to the pot would appear to currently be only 23% of the total as opposed to the matched investment that was trumpeted before this project started. Both BT and DCMS have vociferously denied that BT will come up short saying that not all of the projects have been committed to yet.

My own sources tell me that BT has seen a lower take up of superfast broadband in Cornwall than it had planned. This has allegedly affected the ROI model and consequently the amount of money that BT deems sensible to throw into the pot for subsequent rural rollouts.

You do need to look at this in two ways. Firstly the “Cornwall” model only worked in the first place because the EU funding brought the time to recoup BT’s investment down to 13 years (or so I’m told). A lower take up would push this time out further. You might take the view that 13+ years is a very long time to see a return on investment nowadays. However you might also think that this is a long term infrastructure investment for which BT will reap the benefits for decades to come and what difference does a year or two here and there make.

It would also appear from the NAO website that in June 2013, the government revised its target, and now aims to secure delivery of the rural broadband programme by December 2016, as well as 95 per cent superfast coverage by 2017. I missed that one. They kept it very quiet. The last time I heard was that they weren’t officially allowing County Councils to place contracts that extended beyond 1015 because of the need to have spent the funding by then but that they were giving an unofficial wink that it would be ok for them to do so.

I refer you to a post what I wrote1 in November 2011 saying there wasn’t much confidence in the industry that the government target (best superfast broadband in Europe by 2015) was in any way achievable.

The object here is not to gloat. In fact I’m not sure what the object is. Perhaps I’ll finish with some observations.

Firstly nobody should underestimate the importance of the UK having a fantastic broadband network. The competitiveness of UK PLC in the 21st century depends on it. This applies to both rural and urban areas. I’m pretty certain that the political classes understand this.

The red tape associated with dealing with any public source of funding is very thick and difficult to cut through. It is so in order to protect the hard earned (and seemingly easily taken from us) money that we hand over to the taxman from being ill spent.

Governments and the permanent administrative staff who toil on our behalf do not have a good track record in spending this money wisely when major projects are concerned. Who expects the HS2 high speed rail project to come in on budget? Certainly not the Mayor of London.

I don’t have the answer when it comes to red tape.

It has seemed for some time now that what is being done with the BDUK rollout is handing back a monopoly to BT. Realistically there is no one else in the game. Does it matter as long as the network gets rolled out? Some of this is down to the environment established by BDUK. Again we have to remember that the government does have a duty of care to ensure that the cash is wisely spent. Part of this is ensuring that critical national infrastructure, as is the broadband network, is in safe hands. In this case “safe hands” has been interpreted to mean “big network operator” which seems therefore to have locked everyone but BT out of the game.

It may well be that the economics of the countryside mean there is only room for one infrastructure supplier. There is healthy competition between BT and Virgin in more populated areas. There is now definitely no competition in rural areas.

I would like you to consider the following points for discussion:

The government splits off the rural bits of the Openreach network. BT can keep the bits that compete with Virgin.

This network is run in the same way as Network Rail. Perhaps its management could be periodically put out to tender.

The government (us) funds a complete fibre rollout to all communities (Fibre to the Premises or FTTP) covered by this network.

The money for this comes from the scrapping of the HS2 project which sounds as if it could be hugely more expensive than is currently budgeted and in many people’s view a waste of time.

The fact that we were never going to achieve a 2015 date for “the best superfast broadband network in Europe” is almost a moot point. You can understand why politicians like to make statements that puts them in a good light. Although the will was still there I think they realised early on that it was a mistake so make this statement as the focus changed to “what constitutes the best superfast broadband network” together with some b”!!5&*t about putting together a scorecard to measure it. I haven’t heard anything about the scorecard in some time.

None of the political bluster really matters. At the end of the day the only sensible objective is for the UK to have a complete fibre to the premises network and to have this sooner rather than later. We can’t use traditional business case benefit methodologies to find out if this makes sense. I’m sure that this is how they worked out the ROI for HS2. Nobody really understands what benefits will accrue from a universal fibre network. This therefore requires a leap of faith on the part of the government and unfortunately this is a risk they are unlikely to take.

I realise that handing part of a private company back to what would effectively be public ownership sounds counter intuitive. People have criticised BT’s costs. Whatever people say about BT’s cost and overhead base it is difficult to imagine a scenario where a publicly owned company without a profit motive would do better.  BT does actually maintain that its cost per metre benchmarks very well against similar networks in other countries and I wouldn’t want to argue the point.

It could be a bullet we should bite. Service provision could be provided by BT, Virgin, Timico or any other ISP who cared to do the business. It would just be a matter of buying wholesale bandwidth off the new company and sending out a router. It would provide for a properly competitive market.

Government intervention is the only way this is going to happen and would have the added benefit of consigning the utterly pathetic 2Mbps Universal Service Obligation (or whatever it is called these days) to the recycle bin.

Discuss.

1 Some of my writing has been influenced by the plays of Mr Ernest Wise.

Categories
End User Regs surveillance & privacy

PRISM and the currently shelved Draft Communications Data Bill

PortcullisThere’s been a lot of noise about the PRISM surveillance program (American spelling because it’s American). There’s a ton of stuff about it on Wikipedia.

A few people asked whether I was going to write a blog post about it. I wasn’t. Lots of people earn their living just looking at this kind of stuff.

There is one thing worth considering though that particularly springs to the forefront of my mind and that relates to the Draft Communications Data Bill that was recently dropped by the Government from the Queen’s Speech.

Without understanding fully what PRISM actually does and what data it accesses I imagine that the capability is pretty similar to what might have been demanded of the ISP industry by the Comms Data Bill.

My biggest objection to that Bill was that it was a serious threat to the personal privacy of every individual in the country because of all the data that would have been gathered. Availability of the data = inevitability that the data would have been leaked. The only way to not have that data leaked would be by not gathering it in the first place.

History shows that the most likely source of such a leak is internal to an organisation, be that within the ISP storing the data or from the negligence (laptop left in taxi etc) of the civil servant or member of the security forces looking after said data.

Well the fuss about PRISM has demonstrated that this is exactly so. Important information was leaked from within the US security establishment by an insider, Edward Snowden. The same can be said of Bradley Manning and Wikileaks.

The only way of not having the data in the public domain is not to keep it in the first place.  I’m not going into a lengthy debate re the rights or wrongs of what the USA is actually doing with PRISM. Just that we should bear that in mind whenever the next attempt to introduce the Draft Communications Data Bill comes along, as it inevitably will.

Categories
End User nuisance calls and messages piracy

08452865284 nuisance call

Just in an ITSPA council meeting and rejected a call from 08452865284. This was a bit of a result as a quick google shows people complaining about answering a call from that number and getting a recorded message.

You may have noticed me posting more stuff like this. I’m going to do it every time I get a spam call for a while as a record for how much I get. Otherwise we have no data on the subject. Lets see how it goes.

Categories
Engineer peering Regs voip

A Day In The Life #ITSPA #Lonap

Trefor DaviesI read the news today oh boy. Andy Murray through to semi-finals. I saw the last hour or so on the TV when I got home from work last night. Goo’on Andy!

Today I’m off to the big smoke on the 07.20 for a full day of industrialising.

This morning I have and ITSPA council meeting. After lunch it’s the ITSPA AGM followed by the Summer Forum we have, every summer, natch. These ITSPA workshops are always most informative. We have an update of how the market is going by Matt Townend of Illume. The market for VoIP services is on the up.

Then Pete Farmer of Gamma is going to discuss what’s going on in the industry from a regulatory perspective. There’s lots to consider: Draft Communications Data Bill, Narrowband Market Review, Non Geographic Calls Services and more.

Then after the break yours truly is going to chair a panel discussion entitled “Federated Communications and Call Terminations – Is free the way forward?” Should be an interesting debate. Bear in mind when considering the “free” bit that we will all still want to get paid.

After a short reception I then shoot off to a dinner being thrown by Lonap where I will be chairing a debate on the merits of connecting to overseas POPs. This dinner is restricted to CTOs and Chief Technical Architects of network operators and should be a most useful and informative evening.

Then tomorrow morning I have a breakfast meeting, but tomorrow is another day…

I read the news today oh boy. Four thousand POPs in Blackburn Lancashire. You probably need to be of an age to understand that one!!!

Categories
End User nuisance calls and messages

08000641087 – another number to stick in your block list

pirate_flag_thumbAnother scam number for you to stick in your block list is 08000641087.

My 16 year old son had a missed call from these guys 08000641087 and rang my mobile thinking it might have been my office number.

A search reveals that this number comes from LBM Direct Marketing Ltd, a legit organisation that allegedly does telemarketing for O2 and Vodafone amongst others. They may be legit but it doesn’t mean we have to like them. There is a lot out there about this organisation if you Google it or the number.

In the direct mail world I’m sure that legislation was introduced years ago saying that only people who had opted in to receive direct mail could be bombarded with it. It’s about time they introduced a similar system for telephone numbers to replace the TPS.

The returns on cold calling are very low anyway and you wonder why people bother. The job is soul destroying and I doubt that people can stick it for very long. An inbound sales strategy is far more successful. Get people to want to call you and then it is easy.

Btw I know I said to block the number but in reality this is impractical. There are probably thousands of such numbers in use and cold calling organisations can easily change them.

Wonder what this blog is about?

Post on where to complain about nuisance calls and messages here.

Footnote 21/2/2014 since this post was written it has had 9,853 visitors. That’s a lot of people being pestered.

LDM Marketing up to more antics here.

More scam number info here.

Categories
Engineer internet ipv6

Disturbing news re internet traffic growth forecast – prefix exhaustion

I’m doing some prep for a talk next week and just discovered a disturbing fact. I’m sure all of you will have read Cisco’s annual network traffic forecast. I covered it here.

What you need to know about is that Cisco reckons that by 2017, global IP traffic will reach an annual run rate of 1.4 zettabytes, up from 523 exabytes in 2012.

Somebody asked me what a zettabyte was and it made me wonder what comes after it in the big number naming or prefix stakes. I looked it up on Wikipedia and the answer is (of course !!) yottabyte.

The real problem comes when internet traffic outgrows yottabytes, which, dear reader, I assure you it will. I couldn’t find the name for the next one up. Wikipedia stops at yotta (1024 )! The world is facing prefix-exhaustion.

This is a problem akin to IPv4 exhaustion although the fix is far simpler. We have enough warning. We simply have to run a naming competition on this blog. It just won’t be acceptable to have more and more yottabytes. I could have a special mug produced as a prize.

I’m not going to bother with it yet (unless you really want to) but as we get nearer name exhaustion date we will have to give it some thought. It will also be a good excuse for another party like the end of the IPv4 bash I held a couple of years ago.

I would think it will happen sometime in the next decade – ie the 2020’s.

You heard it first on trefor.net…

PS I’d have put an image of the Cisco traffic forecast up but their flash code didn’t work and neither did the link to generate a jpg! We won’t get to yottabytes if we have errors like that now will we Cisco, eh? Probably just a glitch.